Job Description

Job Title: HR Business Partner Coordinator

Band / Level / Grade: 6B
Department: Human Resources
Schedule / Duration: Full Time / Regular
Location: Derek, Syria

Background
The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive
and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing
assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and in 20+ US cities, the IRC
restores safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm
to home.

Job Overview/Summary
The HR Business Partner will provide HR support, counsel, and management to all units and departments in the country
program, with particular focus on driving awareness, understanding, and adoption of key HR practices and human capital
strategies within the country program. This position will also work collaboratively with the department heads to ensure
that select administrative, operational, and project management deliverables are successfully accomplished across the
network of field offices.

This position reports to the HR Director, and also works closely with Regional HR team and other members of the HR
department. The role will provide ongoing input to the HR Director to help shape the HR agenda and deployment
strategies for the country program.

The HR Business Partner manages a team of HR staff based in head office while they provide technical support and manage
in partnership HR staff in the field locations to ensure high quality and efficient staff onboarding, contracts management,
orientation, performance management, employee relations, code of conduct compliance, employee engagement and staff
care.

Major Responsibilities
• Under the direction of the HR Director, drive performance with respect to the following subjects:
• Formulate partnerships across all units in the country program to deliver value-added service that reflects the
business objectives of the organization and meets the strategic needs of IRC staff.
• Develop and implement HR solutions that support the achievement of strategic objectives in consultation with the
HR Director.
• Serve as an advisor to maximize staffing resources and performance, develop talent through creation of professional
opportunities, workforce planning and succession planning.
• Provide effective guidance and support to all staff on employee relations, performance management,
compensation/benefits, promotions/changes in status, and general HR issues in collaboration with HR functional
teams.
• Support the HR Director in the planning and implementation of global and regional HR initiatives for the country
program, including opportunities for improvement and develop the functioning of the HR department.
• Work collaboratively and engage with the other HR functional team members to build both competency and
capability and ensure effectiveness and efficiency of work processes and consistent standards across the program.

April 2021
 • HR Knowledge: serve as a reliable source of HR policies, practices and processes in response to employee and/or
supervisor requests, ensuring compliance with internal and external standards and applicable labor laws.
• Talent Acquisition: provide review and adjudication for new position requests, standard job descriptions,
compensation decisions, and other related recruiting activities in partnership with the Talent Acquisition team.
Attend panel interviews when needed.
• Talent Acquisition: provide back-up support to the field offices for recruitment and onboarding of new staff, with
the goal to ensure new hire and orientation practices are implemented in accordance with IRC standards.
• Employee Relations: Manage employee relations disputes, complaints, and conflicts in a professional manner with
the aim of empowering employees and supervisors to have the necessary tools, resources, and knowledge to resolve
conflicts in a positive reinforcement manner.
• Act as impartial investigator and/or mediator (where applicable) when dealing with misconduct reports to ensure
equitable and fair procedures are taking place in line with our internal policies & labor law.
• Talent Management: participate in core talent activities as relevant for the operational and technical functions and
become proficient in delivering select training and development workshops in partnership with Learning &
Development colleagues.
• Employee Exits: monitor and intervene as necessary to ensure IRC standards are met for separation forms, exit
paperwork, and exit interviews/surveys.
• HR Data & Information: help to maintain shared HR files and create a monthly dashboard of HR KPI’s including
relevant or appropriate analysis, trends, insights, and actions.
• IRC Way: model, promote and uphold a culture of values as reflected in our code of conduct, The IRC Way:
Standards for Professional Conduct – Integrity, Service, Accountability, and Equality.
• Maintain in-depth knowledge of legal requirements related to Labor Law and Social Security regulations and HR
compliance issues.
• Stay abreast of industry and functional trends and represent IRC in industry HR forums and leverage this insight to
develop appropriate HR strategies and solutions.

• Key Working Relationships

• Position Reports to: HR Director
• Indirect Reporting Line to: N/A
• Position directly supervises: HR Senior Officers, HR Officers and HR Assistants. Manage in partnership HR Staff
based in field locations.
• Position works in collaboration with: In-country HR Team, Regional HR Team, and Unit Heads.

Job Requirements
Education:
• Bachelor's degree, preferably in Human Resources or Business Administration or any related field.

Work Experience:
• 7- 10 years of related Human Resources experience.
• Strong working knowledge of multiple human resource disciplines including employee relations, compensation and
benefits, performance management, learning and development, organizational development, etc.
• Experience in a large, matrixed organization is a plus.

Demonstrated Skills and Competencies:

• Highly learning agile: capable to adapt quickly to change and apply new information and skills to work duties.
• Self-motivated to plan, prioritize and problem solve independently
• Ability to build and foster effective and positive working relationship with colleagues, and maintain confidentiality
to the highest degree
• Excellent diplomatic and influencing skills, particularly in building strong relationships with leaders at all levels

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 • Strong analytical skills
• Ability to effectively work with a multi-site client group
• Excellent written and verbal communication skills
• Proficient in both English and Arabic languages
• Proven problem solving and customer service skills: the ability to successfully provide support to staff and guide
managers
• Strong project management skills
• Experience working in a multi-cultural and/or non-profit organization preferred
• Ability to travel domestically

IRC- leading the way from harm to home

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion,
sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law

How to Apply:

Go to the below link and fill out the spaces with needed information and then submit your application. Make sure you
attach supported document (PDF-Word). CVs must be in English.

https://forms.gle/nsATQvgH5HKUEkzP6

Advertisement Closing Date:

8th September 2021

April 2021