Group Members:

Kaustubha Rayamjhi
Shreya Shah
Nimi Bhandari
Jeevan Subedi
Priyanka Shah
Meals on Wheels App
Project Charter
Opportunity–To launch an app which will cater to all the people and make it convenient for
them to order food within few clicks and get the food deliver to their door steps especially in the
time of COVID-19 pandemic.
Project Goal–The goal of this project is to get 15 thousand downloads within the first month of
app launch and acquire at least 500 daily active users by the end of the month.
Participants
Core Team Members
 Project Manager
 IT consultants
 Marketing Team which will include Customer Service
 Finance Manager
 Logistic Team which will also include delivery team
 Culinary Team (Head Chef)
 Alternative of suppliers
Stakeholders:
 Investors
 Owner
 Customers
 Government bodies
 Pressure Group
Requirements:
 Financial resources
 Media coverage/presence
 Human Resources which will include Developers and Graphic Designers
 Platform for the virtual launch of app

Constraints:
 High competition
 Governmental Regulations
 COVID-19 pandemic
 People’s attitude towards change
Milestones:
 Brain storming and idea generation -March 5
 Acquiring license - March 5 to March 15
 Initial stage of app development – March 15 to April 15
 Performance dimension analysis – April 15 to May 1
 Testing period - April 15 to May 1
 Release of app on play store and apple store - May 1
 Awareness about the app release and event launch - May 1
 App launch - May 5
 Updates and improvements
Communication:
 Project head will be communicating strategies about the projectwith various ad agencies
and app development agency
 They will be in constant contact with the team members via personal meetings, phone
calls or emails
 There will bein housepersonal meetings with the internal team forplanning, obtaining
metrics and compiling weekly reports on project status
 The team will be communicating with the customers through the social media platforms.
Deliverables:
 The application will get ready after acquiring the license to operate digitally
 The marketing team will also be ready which will include advertisement agency who will
handle the social media promotion, customer interactions and also a customer service
team who will confirm orders and cater to any grievances of customers
 Trainings will be provided for the customer support team
 The logistics team will also get ready by the end with a proper and firm supply chain