Position

Product Support Specialist

US Mobile, ranked 94th on Inc 5000’s fastest growing private companies in America and one of Forbes’ Best Startup
Employers 2021, is a venture-backed company that is revolutionizing the consumer wireless space in America. US
Mobile’s nextgen platform is here to connect the next billion wireless devices onto a nationwide 4G LTE and 5G
networks that reaches more than 300 million Americans and roaming to over 150+ countries.

We value great customer experience over everything. We pride ourselves in treating our customers like our friends.
That’s why we’ve made it our mission to reinvent what CX should be, and deliver it to the world. That’s where you
come in… We’re looking for a super passionate product support specialist to join our Karachi team. In this role,
you’ll be the hero of our story. You will be on the frontline helping our customers. We're looking for people who are
great conversationalists, understand the value of empathy in conversations and thrive on a human-centered
approach.

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 Requirements

Requirements:
● Have a Bachelor’s degree.
● Great communication skills.
● A can-do attitude and willingness to learn.
● Be able to work well in a team.

What's in it for you:

● Above Market Salary.

● Phenomenal health coverage, free food, drinks and transport.
● Flexibility in terms of shift timings. (We’re a 24/7 operational startup and have both day/night shifts).
● The fast pace and agility of a venture-backed startup.
● Great amenities within a great office space in Karachi (no seriously, check it out and see for yourself).

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 How to Apply

It doesn't matter what degree you've got so long as you can see the bigger picture, work towards it and communicate
it well. We’re the workplace of the future, we don’t believe in limitations, only progress.

Sounds cool? Apply away.

Email your resume at hr.karachi@usmobile.com

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