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Dokumen - Tips Manual para Diebold Opteva Atm 5634f82e6bef4
Dokumen - Tips Manual para Diebold Opteva Atm 5634f82e6bef4
1. Insert the key and unlock and pull open the front fascia of the
ATM. The lock is located on the upper left fascia panel.
2. Find the mode rocker switch, located behind the fascia at the top
right of the enclosure. Hold down the mode switch for about 2
seconds to activate the OOP on the ATM’s main display.
Holding down the mode switch again returns the main display to
the Hello screen (or the Out-of-Service screen if the ATM is not
in Up state).
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3. The Touch Screen is used for operator input and the system
keyboard is not needed for most operations.
ROP
Keep and because
OOPthat
in mind theysome
there are are functionally equivalent.
minor differences in
the way that the operator interacts with these
applications due to the differing input methods.
Significant differences are noted where applicable.
G.1 ROPandOOPLayout
The top line of the operator panel display is the Overall State
Description, and is an abbreviated text description describing the current
state of the ATM.
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The second and third lines of the operator panel display the Expanded
State Description and are a more detailed description of the current state
of the ATM.
The next eight lines of the operator panel are reserved for any specific
device errors or warnings. This area remains blank if there are no
outstanding errors or warnings.
The bottom line of the operator panel displays the Citibank logo on the
left and the node ID on the right.
G.2 ROPandOOPCommands
The following commands are available from both the ROP and the OOP:
• Shutdown
• Reboot
• Diagnostics
• Front Logon
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G.2.1 Shutdown
Purpose:
Provides the operator a way to properly shut down the ATM so that it
can be powered off for hardware maintenance or replacement.
Procedure:
Select Shutdown from the command list and confirm it. If a customer is
not in session at the time of the request, the front screen of the ATM will
go to the
Out-Of-Service screen and the ROP will look like the following example
screen:
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After the system successfully shuts down the Global CAT ATM and the
Windows XP operating system (approximately 45-55 seconds), the front
screen will go blank. On rear-service systems, the ROP will also go
blank. The system’s processing engine will power off automatically. It
is then safe to power off the ATM’s peripheral devices.
G.2.2 Reboot
Purpose:
Provides the operator a way to properly reboot the ATM.
Procedure:
Select Reboot from the command list and confirm it. If a customer is
not in session at the time of the request, the front screen of the ATM will
go to the
Out-Of-Service screen and the ROP will look like this:
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The front screen of the ATM will eventually show that the system is
rebooting and the Windows XP operating system shutting down and then
booting up. Eventually, the ROP will display the Out-Of-Service screen
for a few minutes until the Global CAT software starts loading.
G.2.3 Diagnostics
Purpose:
Procedure:
Select Diagnostics from the command list and confirm it. If a customer
is not in session at the time of the request, the front screen of the ATM
will go to the
Out-Of-Service screen and the ROP will look like the following example
screen:
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After the Diagnostics application is exited, the ROP will display the
appropriate ATM state. See the Diebold vendor’s platform
documentation for more information on diagnostic procedures.
G.2.4 FrontLogon
Purpose:
Procedure:
Select Front Logon from the command list and confirm it. If a customer
is not in session at the time of the request, the front screen of the ATM
will go to the
Out-Of-Service screen and the ROP will look like the following example
screen:
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After the operator has successfully logged on to Front OI, the ROP looks
like the following example screen:
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G.2.5 TouchScreenCalibration
Purpose:
Provides the operator a way to start the Diebold Opteva Touch Screen
calibration application.
Procedure:
Select Calibrate Touch Screen from the command list and confirm it.
If a customer is not in session at the time of the request, the front screen
of the ATM will go to the Out-Of-Service screen and the ROP will look
like the following example screen:
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G.3 ROPandOOPDisplayStates
Each display state is designed to give an accurate representation of the
ATM state at any point in time. This section describes each state in
detail and is organized as follows:
• Out-Of-Service (Section G.3.2)
• Start (Section G.3.3)
• Stopping (Section G.3.4)
• Stopped (Section G.3.5)
• Idle (Section G.3.7)
• Busy (Section G.3.8)
G.3.1 GlobalCATInitialization
This mode is displayed when all Global CAT components have been
initialized but are still preparing for operation. No commands are
available in this state.
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G.3.2 Out-Of-Service
•
SIU DOWN (x = 8)
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G.3.3 Start
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G.3.4 Stopping
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G.3.5 Stopped
This mode is displayed when the ATM has finished stopping after a Stop
command has been issued to a Global CAT ATM. The ATM will remain
in the Stopped state until it is either Started, Shutdown, or Rebooted.
All commands are functional in this state.
G.3.6 BackAdminActive
This mode is displayed when Back Admin is currently active on a
Remote OI terminal. No commands are available in this state.
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G.3.7 Idle
This mode is displayed when the ATM is at the Hello screen. This is the
normal state of the ATM when no customer session is active. All
commands are available in this state.
Table1. DeviceWarningsHexadecimalValues
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Printer Down 1
Depositor Down 2
ChkDeposit Down 4
CDM Down 8
For example, a status display of I083 translates into: the ATM is idle,
the CDM is down, the depositor bin is full, and the printer paper is low.
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G.3.8 Busy
G.3.9 SafeDoorOpen
This mode is displayed when the safe door is opened, when the ATM
would otherwise be at an IDLE state. This causes the Hello screen to be
removed and the Out-Of-Service screen to be displayed on the front of
the ATM. All commands are available in this state.
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If the CDM device is down after installation and configuration have been
performed, the Advanced Function Dispenser (AFD) Communication
may need to be reset.
G.4.1 DeterminingAdvancedFunctionDispenserCommunicationStatus
Start the Opteva Diagnostics application from the ATM’s operator panel.
On rear-load systems, this is available on the ATM’s Rear Operator
Panel (ROP). On front-load systems, the Onscreen Operator Panel (OOP)
can be activated using the white operator switch behind the front fascia.
Refer Appendix G.1 for details on this function.
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G.4.2 UpdatingDispenserCommunications
G.4.3 ResettingDispenserCommunications
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6. Return to Terminal status. Press the Exit button and wait for the
self test of all modules to be completed.
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CONFIGURACIÓNDEGAVETASCITIBANKDIEBOLDOPTEVA
D i e b o l d O p t e v a C a s s e t t e B u t t o n C o n f i g u r a t io n - C O
Type 1 - CO P 10000
M P L B S B D 3 D 2 D 1 D 0 M L
L S
IN -> C C 7 C C 6 C C 5 C C 4 C C 3 C C 2 C C 1 C C 0
C C
O U T -> T 2 T 1 T 0 H 2 H 1 H 0
Type 2 - CO P 20000
M P L B S B D 3 D 2 D 1 D 0 M L
L S
IN -> C C 7 C C 6 C C 5 C C 4 C C 3 C C 2 C C 1 C C 0
C C
O U T -> T 2 T 1 T 0 H 2 H 1 H 0
Type 3 - CO P 50000
M P L B S B D 3 D 2 D 1 D 0 M L
L S
IN -> C C 7 C C 6 C C 5 C C 4 C C 3 C C 2 C C 1 C C 0
C C
O U T -> T 2 T 1 T 0 H 2 H 1 H 0
T y p e 4 - N o t c o n fig u r e d
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CONTACTOS CITIBANK
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