Month City W1 W2 W3

Smell cc Pune 13 11 10
Egg damage CC Pune 8 1 2
Packing & Labelling
Pune 2 5 0
mer Compliant- Absolute
Vaccum Lossnumber
Pune 1 2 0
Blister&Bottle Damage
Pune 0 0 0
Expiry Pune 1 1 1
FM Pune 0 0 1
Smell cc Pune 70407 0.018 48476 0.023 39905 0.025 50605
Egg damage CC Pune 70407 0.011 48476 0.002 39905 0.005 50605
Packing & Labelling
Pune 70407 0.003 48476 0.01 39905 0 50605
stomer Compliant Per Order
Vaccum LossPune 70407 0.001 48476 0.004 39905 0 50605
Blister&Bottle Damage
Pune 70407 0 48476 0 39905 0 50605
Expiry Pune 70407 0.001 48476 0.002 39905 0.003 50605
FM Pune 70407 0 48476 0 39905 0.003 50605
Storage practices
Pune 83 81 82
Grooming Practices
Pune 88 83 85
GMP COMPLIANCE
Over All Hygiene
Pune
COVID CompliancePune 60 65 67
Cold Room TemperaturePune Compliance 94 93 95.88
Receiving tempPune 3.9 4.1 4
EMPERATURE COMPLIANCE
Inward temp Pune 4.5 4.1 4.3
Storage temp Pune 100 100 100
LMD tempPune 5.8 5.7 6.3
Egg Evidence Compliance
Pune
Other Compliance
Average no. of OrdersPune
per Tour
Order per Pune
 W4 May W1 W2 W3
10 44 7 2 7
1 12 1 1 0
0 7 0 0 1
3 6 2 0 0
0 0 0 0 0
1 4 0 0 0
0 1 0 0 1
0.02 209393 0.021 41685 0.017 43604 0.005 42560 0.016 38323
0.002 209393 0.006 41685 0.002 43604 0.002 42560 0 38323
0 209393 0.003 41685 0 43604 0 42560 0.002 38323
0.006 209393 0.003 41685 0.005 43604 0 42560 0 38323
0 209393 0 41685 0 43604 0 42560 0 38323
0.002 209393 0.002 41685 0 43604 0 42560 0 38323
0 209393 0 41685 0 43604 0 42560 0.002 38323
87 83 91 93 95
84 85 87 88 83
86 86 80 82 86
70 66 67 70 80
94 94 96 98 98.06
3.4 4 3.2 3.9 3.4
4.1 4 3.5 4.7 5
100 100 100 100 3.3
5.5 6 6 5.85 6.4
W4 JUN W1 W2 W3 W4 W5 JUL W1
1 17 5 8 2 4 9 28 5
2 4 0 1 2 2 1 6 1
2 3 0 1 0 1 0 2 1
0 2 0 2 0 1 0 3 0
0 0 0 0 0 0 0 0 0
1 1 2 0 0 0 0 2 0
0 1 0 1 0 0 0 1 1
0.003 166172 0.01 0.02 0.02 0 0.01 0.03 0.02 0.01
0.005 166172 0.002 0 0 0 0.01 0 0 0
0.005 166172 0.002 0 0 0 0 0 0 0
0 166172 0.001 0 0 0 0 0 0 0
0 166172 0 0 0 0 0 0 0 0
0.003 166172 0.001 0.01 0 0 0 0 0 0
0 166172 0.001 0 0 0 0 0 0 0
96 93.75 90 92 92 90 93 91.4 92
85 86 83 81.33 88 87 88 85 89
90 85 93 93 93 80 84 89 91
82 75 77 75 79 70 70 74.2 76
98.03 97.5 98.04 98.1 96.91 98.28 98.62 98 97.6
3.5 3.5 4.1 3.9 4.03 4.1 4 4.03 4.1
4.4 4.4 4.7 5.6 4.8 5.3 5.4 5.16 4.6
3.5 51.7 3.6 3.8 3.4 3.3 3.8 3.58 3.2
5.4 5.9125 5.6 6.4 5.8 6 5.5 5.86 4
33 40 30 26 27 31.2 25
7
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 Date Row Labels Compliance % KOTH BNR
09/Aug/21 BNR 90% 18 48
09/Aug/21 KNDH 19% Pune Egg Evidance compliance
09/Aug/21 KOTH 40% Hub
09/Aug/21 KYN 48% KOTH
09/Aug/21 MGP 34% BNR
09/Aug/21 PIMCHI 42% WKD
09/Aug/21 VMN 50% PIMCHI
09/Aug/21 WGH 81% KNDH
09/Aug/21 WKD 15% MGP
09/Aug/21 Grand Total 46.61% KYN
Date Row Labels Compliance % VMN
15-Aug-21 BNR 21% WGH
15-Aug-21 KNDH 14%
15-Aug-21 KOTH 0%
15-Aug-21 KYN 47%
15-Aug-21 MGP 34%
15-Aug-21 PIMCHI 2%
15-Aug-21 VMN 30%
15-Aug-21 WGH 34%
15-Aug-21 WKD 7%
15-Aug-21 Grand Total 21%
Date Row Labels Compliance %
17-Aug-21 BNR 32%
17-Aug-21 KNDH 0%
17-Aug-21 KOTH 25%
17-Aug-21 KYN 50%
17-Aug-21 MGP 48%
17-Aug-21 PIMCHI 4%
17-Aug-21 VMN 58%
17-Aug-21 WGH 41%
17-Aug-21 WKD 20%
17-Aug-21 Grand Total 30%
18-Aug-21 Row Labels Compliance %
18-Aug-21 BNR 29%
18-Aug-21 KNDH 8%
18-Aug-21 KOTH 19%
18-Aug-21 KYN 38%
18-Aug-21 MGP 53%
18-Aug-21 PIMCHI 18%
18-Aug-21 VMN 54%
18-Aug-21 WGH 41%
18-Aug-21 WKD 24%
18-Aug-21 Grand Total 31%
21-Aug-21 Row Labels Compliance %
21-Aug-21 BNR 43%
21-Aug-21 KNDH 8%
21-Aug-21 KOTH 8%
21-Aug-21 KYN 32%
21-Aug-21 MGP 33%
21-Aug-21 PIMCHI 10%
21-Aug-21 VMN 60%
21-Aug-21 WGH 50%
21-Aug-21 WKD 18%
21-Aug-21 Grand Total 29%

24-Aug-21 Row Labels Evidence recived Compliance %

24-Aug-21 BNR 59 76%
24-Aug-21 KNDH 5 11%
24-Aug-21 KOTH 9 24%
24-Aug-21 KYN 14 54%
24-Aug-21 MGP 23 38%
24-Aug-21 PIMCHI 14 41%
24-Aug-21 VMN 18 50%
24-Aug-21 WGH 15 47%
24-Aug-21 WKD 12 23%
24-Aug-21 Grand Total 169 42%
 WKD PIMCHI KNDH MGP KYN VMN
17% 15 10 40 43 50
e Egg Evidance compliance
Compliance %
18
48
17
15
10
40
43
50
49
WGH
49
hub_name city_name DE name ProductCategory SKU Nature of Complai
NWT Kolkata Rachana Kumar Chicken Chicken CurrSmell Issue
SNP Kolkata prasenjit bardhan Chicken Chicken Curry Smell Issue
NWT Kolkata Abhra Gupta RTE Chunky HoneSmell Issue
BUR Kolkata Munna shaw Eggs Classic EggsSmell Issue
SNP Kolkata Meera Mukherjee Fish and Seafood Roopchand -Smell Issue
NWT Kolkata V Vishant Fish and Seafood Tilapia Medi Smell Issue
NWT Kolkata Pritam Jana Chicken White PomfreSmell Issue
SNP Kolkata P.Gupta RTC Chicken CutleSmell Issue
BUR Kolkata SANCHITA DAS Fish and Seafood Bata Small - Smell Issue
NWT Kolkata Bikky Bhagat RTC Fish Tikka Smell Issue
BUR Kolkata Uttara Paul Fish and Seafood Freshwater C Smell Issue
SNP Kolkata SUJIT GUHA Chicken Chicken BreaSmell Issue
SNP Kolkata KAUSTAV DEY Chicken Classic EggsSmell Issue
SNP Kolkata Meera Mukherjee RTC Prawns ZaffraSmell Issue
NWT Kolkata Anushka Srivastav Chicken Chicken Curry Smell Issue
KYN Pune T.C. Benjamin Eggs Classic EggsSmell Issue
WKD Pune Omkar Kutumbe Fish and Seafood White PomfreSmell Issue
KOTH Pune Pradeep PadmakarFish and Seafood Freshwater SSmell Issue
VMN Pune Siddharth Upadhy Chicken Chicken CurrSmell Issue
KOTH Pune Chinmay Gokarn Chicken Chicken Leg Smell
C Issue
WGH Pune N K Jain Fish and Seafood White PomfreSmell Issue
MGP Pune Rashmi Kunder Eggs Classic EggsSmell Issue
WKD Pune Dr sayali sandip Fish and Seafood Freshwater RSmell Issue
MGP Pune Jatinder Kaur Chicken Chicken TikkSmell Issue
WKD Pune Sarita singh Chicken Chicken BreaSmell Issue
BNR Pune Rakesh Srivastava Fish and Seafood Freshwater Ca Smell Issue
BNR Pune Dinesh Arockiaraj Chicken Chicken Curry Smell Issue
WKD Pune vishal Chicken Chicken CurrSmell Issue
PIMCHI Pune its A KD RTE Chunky ShawSmell Issue
VMN Pune Aishwarya Bafna Chicken Chicken LolliSmell Issue
KYN Pune Dx RTE Chunky GarliSmell Issue
VMN Pune Aditya RTE Chunky ShawSmell Issue
KNDH Pune Veleena Chicken Chicken BreaSmell Issue
WKD Pune Susheel Nagrani Fish and Seafood Indian Salm Smell Issue
BNR Pune New User Fish and Seafood Roopchand -Smell Issue
MGP Pune Vikram S Fish and Seafood Indian SalmoSmell Issue
WKD Pune New User Chicken Chicken BreaSmell Issue
VMN Pune Sarthak Bhayana Chicken Chicken LolliSmell Issue
MGP Pune New User Chicken Chicken CurrSmell Issue
KOTH Pune vilma Soares Chicken Chicken Min Smell Issue
KNDH Pune swapnil chawathe Red Meat Mutton Liver Smell Issue
BNR Pune Amit Chicken Chicken Curry Smell Issue
WKD Pune SIMMI Fish and Seafood Basa Fillet - Smell Issue
KNDH Pune Jaswanth Bandaru Chicken Chicken Curry Smell Issue
KOTH Pune YOGESH DHAGE Chicken Chicken LolliSmell Issue
KOTH Pune Shantanu Fish and Seafood Freshwater Smell Issue
KOTH Pune New User Eggs Brown Eggs -Smell Issue
BNR Pune Abhishek Naik Chicken Chicken CurrySmell Issue
WGH Pune Santosh Eggs Brown Eggs Smell Issue
KNDH Pune Priya Singh Fish and Seafood White PomfreSmell Issue
WKD Pune Chinmayee PanigraChicken Chicken CurrSmell Issue
WKD Pune Anamika Chicken Chicken CurrSmell Issue
WKD Pune dhanurkar Red Meat Rich Goat CuSmell Issue
KOTH Pune Ganesh Sonawane Fish and Seafood Blue Crab Smell Issue
KOTH Pune Dr swarada sane Chicken Chicken Thi Smell Issue
KYN Pune Manjiri Latey Eggs Brown Eggs -Smell Issue
PIMCHI Pune Prem RTC Chicken TangdSmell Issue
MGP Pune Deepak Jadhav RTC Amritsari AcSmell Issue
KNDH Pune Adv Bilal Kagdi Chicken Chicken TikkSmell Issue
KNDH Pune Saroj Kaul Red Meat Goat ShoulderSmell Issue
BNR Pune Abhi Fish and Seafood Kolkata SeaSmell Issue
WGH Pune prabin Fish and Seafood Freshwater SSmell Issue
WGH Pune Shweta Chicken Chicken BreaSmell Issue
KOTH Pune Adh Fish and Seafood Black PomfretSmell Issue
BNR Pune Rujuta sawant Fish and Seafood Squid Rings Smell Issue
BNR Pune shweta jajal Chicken Chicken CurrSmell Issue
MGP Pune Nandini ghosh Fish and Seafood Tengra - (WhSmell Issue
VMN Pune Prajakta Wakde Fish and Seafood Roopchand -Smell Issue
KYN Pune Krishna Meer Fish and Seafood Roopchand -Smell Issue
MGP Pune Gajendra Chandel Chicken Chicken CurrySmell Issue
MGP Pune Shyam Sasi S Eggs Quail Eggs - Smell Issue
WGH Pune AJIT KUMAR CHAK Fish and Seafood Pabda - WholSmell Issue
MGP Pune Ankit Kataria Chicken Chicken CurrSmell Issue
WKD Pune farhat Chicken Chicken CurrSmell Issue
WKD Pune Nabamita De Fish and Seafood Kolkata SeabSmell Issue
BNR Pune Anil saraf Fish and Seafood Freshwater C Smell Issue
BNR Pune Adh Fish and Seafood Anchovy Smal Smell Issue
WKD Pune test test Chicken Chicken CurrySmell Issue
WKD Pune Monalisha Nag Chicken Classic EggsSmell Issue
BNR Pune Tanima Sarkar Fish and Seafood Freshwater C Smell Issue
KNDH Pune Rahul Chicken Chicken CurrSmell Issue
VMN Pune Shweta Chicken Chicken CurrySmell Issue
BNR Pune Bhabani Padhy Fish and Seafood Mourola - WhSmell Issue
KNDH Pune shaw Fish and Seafood Yellowfin Tu Smell Issue
BNR Pune indrani roy Chicken Chicken Min Smell Issue
complaint Order ID Grievance_Create Month Receving temp's- Inwarding temperature
Product: Chunky Crkqmchy4e 2021-07-03 July
Product: Chicken Ckqs1cf0q 2021-07-07 July
Product: Chunky Cokqrz2ceg 2021-07-08 July
Product: Classic E kquf5tbp 2021-07-09 July
Product: Roopchand kqvii304 2021-07-10 July
Product: Tilapia Mkr1ps3g0 2021-07-13 July
Product: White Pom kr4snmcm 2021-07-16 July
Product: Chicken Ckrcta7s0 2021-07-21 July
Product: Freshwatekrghw9yw 2021-07-24 July
Product: Fish Tikkakrga399l 2021-07-24 July
Product: Freshwatekri1es0h 2021-07-25 July
Product:
Product: Chicken Brkritcive
Classic Eggs 2021-07-26
- Pack Of 6 Quality JulyAdditional comments: Customer complained that cracked all the 12
FeedBack: Others
Grievance marked.<br>
krhsck4o 2021-07-26 July
Product: Prawns Zakrkp4t19 2021-07-27 July
Product: Chicken Ckrljbnek 2021-07-28 July
Product: Mutton Likq3tbqgy 2021-07-02 July
Product: White Pom kqjekyp0 2021-07-02 July
Product: Indian Sa kqkhnxho 2021-07-02 July
Product: Chicken Ckqncplkw 2021-07-04 July
Product: Chicken Lkqmhrslb 2021-07-04 July
Product:
Product: Chicken Ckqnkxgh9
Classic Eggs 2021-07-04
- Pack Of 6 Quality FeedBack: smellJuly
issue Product: Lean Goat Curry Cut (Small - 16 to 20 pieces) Quality F
<br> kqme4hpn 2021-07-04 July
Product: Freshwatekqmf7avm 2021-07-05 July
Product: Chicken Tkqkvosbf 2021-07-06 July
Product: Chicken Bkqndy0sd 2021-07-06 July
Product: Freshwatekqt75w9x 2021-07-07 July
Product: Chicken Ckquebxo1 2021-07-08 July
Product: Chicken Ckquj385w 2021-07-08 July
Product: Chunky Shkqtddhqj 2021-07-09 July
Product: Chicken Lkqxbx9z0 2021-07-10 July
kqwkh84k kqxa5wn1 2021-07-10 July
Product: Chunky Shkqdts2r5 2021-07-11 July
Product: Chicken Ckr0qkik5 2021-07-13 July
Product: Indian Sa kr232cl4 2021-07-14 July
Product: Roopchand kr2aap6j 2021-07-15 July
Product: Indian Sa kr81iwwc 2021-07-19 July
Product: Chicken Bkrceqqat 2021-07-21 July
Product: Chicken Lkrcnesat 2021-07-22 July
Product: Chicken Cukrf26rcn 2021-07-23 July
Product: Chicken Mkrk813hw 2021-07-26 July
Product: Mutton Likrn0ucid 2021-07-28 July
Product: Chicken Ckrm2x4w4 2021-07-28 July
Product: Basa Fill krnkzcqh 2021-07-29 July
Product: Chicken Ckrovr9wh 2021-07-29 July
Product: Chicken Tkrp3zx96 2021-07-30 July
Product: Freshwatekror0lc9 2021-07-30 July
Product: Brown Eggkrps2quu 2021-07-30 July
Product: Chicken Ckrq81104 2021-07-30 July
Product: Chicken
smell issue - sagarCkrq8u28g 2021-07-31
- smell issue - D3116 Batch number ,July
use by date 03-08-2021
krsky92l
reverse pick and refund to LW raised2021-08-01
<br> Aug
Product: Chicken Ckrrd8pz1 2021-08-01 Aug
Product: Chicken Ckrrwgdth 2021-08-02 Aug
Product: Goat Fat krur7586 2021-08-03 Aug
Product: Blue Crabkrulyrql 2021-08-04 Aug
Product: Chicken Tkryruhj1 2021-08-06 Aug
Product: Brown Eggkrog4sh0 2021-08-07 Aug
Product: Chicken Tks1b8tyt 2021-08-07 Aug
Product: Amritsari ks1hxunt 2021-08-07 Aug
Product: Chicken Tks0he6tz 2021-08-08 Aug
Product: Chicken Cks1wkazo 2021-08-08 Aug
Product: Kolkata S ks1hxkaj 2021-08-08 Aug
Product: Freshwateks18qqwz 2021-08-09 Aug
Product: Chicken Bks0k62rn 2021-08-10 Aug
Product: Black Pomks2sxyjw 2021-08-10 Aug
Product: Squid Rinks7afq70 2021-08-12 Aug
Product: Chicken Cks66qs0f 2021-08-12 Aug
Product: Tengra - ks9xocic 2021-08-14 Aug
Product: Roopcha ksb840c7 2021-08-14 Aug
Product: Roopchand ksarvy06 2021-08-15 Aug
Product: Chicken Bksd994ej 2021-08-16 Aug
Product: Anchovy Sks9rwxt7 2021-08-18 Aug
Product: Chicken Cksg3xzso 2021-08-18 Aug
Product: Chicken
Action: D1800 Ckshi8smp
use 2021-08-19
by date - not reflecting Aug
Resolution: Griv marked
ksj1mt2tand reverse2021-08-20
pickup and refundAug
to source account rs 307 - FIR as yes <br>
Product: Kolkata Sekshspdf9 2021-08-20 Aug
Product: Freshwateksiwp8n4 2021-08-21 Aug
Product: Anchovy Skslmmm3u 2021-08-22 Aug
Product: Chicken Cksmpcotf 2021-08-23 Aug
Product: Classic E ksq1ucjk 2021-08-25 Aug
Product: Chunky
,washed- No Cok sr3qz56 2021-08-25 Aug
,hence , filled the form
ksrkqcuc
for refund in source
2021-08-26
with TAT provided
Aug and educated about the quality check.<br>
Product: Chicken Ckspsb5i6 2021-08-26 Aug
Product: Mourola -ksu7gf2u 2021-08-28 Aug
Product: Yellowfinkssxpqgn 2021-08-31 Aug
Product: Chicken Ckszenzj9 2021-08-31 Aug
Slot Start time End time Trip durations - Sequence position Number
i of orders c
Shelf life - Cold room temperaGeL-Ice Rotation Egg LMD taken. Other Comments