La Consolacion University Philippines

(formerly University of Regina Carmeli)

Catmon, City of Malolos

Department: Graduate School

S.Y 2019-2020

I. COURSE CODE : MSHRM 209

II. COURSE TITLE : HUMAN RESOURCE MANAGEMENT IN THE HOSPITALITY

INDUSTRY

III. COURSE DESCRIPTION :

Of all the resources available to human endeavor, it is perhaps ironically the ‘human resource’ which most often
presents the greatest perplexities to managers. Just as some business leaders might argue that it is the organization’s
most important resource, others may assert that it is also most nebulous. As organizations today continuously strive to
keep abreast of their rapidly changing business environments they are coming to understand that human resource
management (HRM) must assume an increasingly important role within their operations and planning.
This course will attempt to take a broad view on Human Resources while introducing the current theories that
inform the discipline. It will introduce the student to current HRM concepts, skills, and practices and will detail both hands-
on HR applications, and high level strategic thinking within the field.

IV. PRE-REQUISITE : ________________________

V. CREDIT UNITS : 3

PRE - VPAA –FO–001 (007)

 VI. COURSE LEARNING OUTCOMES:

After successful completion of the course the student should be able to:

Expected Graduate Program Outcomes Course Learning Outcomes (CLOs)

Attributes (EGAs) (POs)

Creative Critical Show understanding on the
Thinker different aspects of Human
Resource Management in
the Hospitality Industry.
Analyze clearly the nature and context Human Resource
Management ( HRM )
* Apply the different concepts of HR in daily activities in the
academe and industry.

Nationalist lifelong Apply the acquired human * Demonstrate the responsibilities for personnel administration.
learner resource management
theories and principles to *Apply the procedures involved in human resources planning and
become catalyst of change staffing.
and development of
individuals, schools and
industry.

Conduct seminar responding

to the needs and promote
development in the field of
hospitality industry.

Demonstrate and practice

Catholic nationalist
perspective by responding to
education issues and
concern by delivering
relevant community services

PRE - VPAA –FO–001 (007)

 for the enhancement of
people’s quality of life.

Socially responsible Show Augustinian Marian *Design a human resource management framework through
virtues/ ethical values managing an event.
through understanding,
appreciation and realizing *Show qualities of being human resource managers.
one’s own corporate social
responsibility.

VII. COURSE CONTENTS:

Competency Code Evaluation Code

B – Basic Skill W – Written

O – Occupational Skill O – Oral
A – Applied Skill P – Portfolio
A – Authentic

Topics Competency Code Evaluation Code

ORIENTATION BO O
Overview of Human Resource Management ( HRM ) Field BOA OWP
The human relations movement, human capital, human
resource department structure, job attitudes, ethics
Organizational Theories and Human Resources BA OP
Taylor's principles of scientific management, Fayol's staff
management theories, the two types of managers
Job Analysis and Design BOA OWP
Job enrichment and enlargement, job rotation, job
specifications and descriptions, job evaluation methods

PRE - VPAA –FO–001 (007)

 Staffing in Organizations BO OW
The hiring process, staff selection methods, job bidding,
employee turnover and absenteeism, employee termination
Training and Development in Organizations BOA OWPA
Employee training programs, new hire orientation, Goleman's
domains of leadership, employee discipline methods
Performance Appraisals BO OP
Administrative and developmental uses of performance
appraisals, common appraisal methods, management by
objective
CULMINATION FOR MIDTERM PERIOD: BO OWP
Seminar with a Human Resource Management Expert of a
Hotel / Restaurant
Employee Compensation Issues BOA OW
Types of compensation systems, compensation equity,
mandatory and voluntary benefits, incentives
Employment Law and Employment Rights BO O
The employment-at-will doctrine, equal employment
opportunity, the Equal Pay Act, unemployment insurance
Labor Relations BO OP
The National Labor Relations Board, collective bargaining and
unionizing processes, bargaining strategies, Executive Order
10988
International Human Resource Management BO OWP
Approaches to global staffing, impacts of expatriate staffing,
interactions with host- and third-country nationals
Current Issues and Trends in Human Resource BOA OWP
Management in the Hospitality Industry
Affirmative action, cultural and age diversity, gender diversity,
workplace violence, alternative work arrangements
CULMINATION FOR FINAL PERIOD BOA OWP
Application of Human Resource Management on Events
Management

PRE - VPAA –FO–001 (007)

 VIII. COURSE REQUIREMENTS :
1. Attendance
2. Active Participation in Class
3. Paper Presentation
4. Research Paper
5. Final Examination

IX. REFERENCES :

Boella, M. J. (2015). The Human Resource Management in the Hospitality Industry Annual Conference Report. Service
Industries Journal, 15(1), 102–106. https://doi.org/10.1080/02642069500000008
Emerald Group Publishing Limited. (2015). New Perspectives in Hospitality Management. Bingley, UK: Emerald Group
Publishing Limited. Retrieved from http://search.ebscohost.com/login.aspx?
direct=true&db=e000xww&AN=1423684&site=ehost-live
Popescu, C., & Avram, D.-M. (2016). New Trends in Human Resource Management in the Hospitality Industry. Scientific
Research & Education in the Air Force - AFASES, 1, 185–190. Retrieved from
http://search.ebscohost.com/login.aspx?direct=true&db=mth&AN=82405388&site=ehost-live
POPESCU, C., & AVRAM, R. D.-M. (2018). Aspects of International Human Resource Management in the Hospitality
Industry. Valahian Journal of Economic Studies, 4(1), 19–26. Retrieved from
http://search.ebscohost.com/login.aspx?direct=true&db=bsh&AN=113852926&site=ehost-live
POPESCU, C., & Avram, R. D.--M.-. (2012). New Trends in Human Resource Management in the Hospitality Industry.
Proceedings of the Scientific Conference AFASES, 185–190. Retrieved from
http://search.ebscohost.com/login.aspx?direct=true&db=aph&AN=90477000&site=ehost-live

X. GRADING SYSTEM :

Grading Percent of Grade

Class Participation 20%
Assignments 30%
Research Output 50%
Total 100%

PRE - VPAA –FO–001 (007)

 Grade Description Ranges
1.0 Exemplary 1.0 - 1.24
1.25 Proficient 1.25 – 1.49
1.5 Accomplished 1.5 – 1.74
1.75 Emerging 1.75 – 1.99
2.0 Beginner 2.0
2.25 and Below Failed 2.25 and Below

Prepared by: Approved by:

Prof. Oscar J. Co Jr. Dr. Alvin V. Nuqui

Faculty Dean, Graduate School
Vice-President for Academic Affairs

PRE - VPAA –FO–001 (007)