PURPOSIVE COMMUNICATION Global Communication Simply refers to exchanging messages of information from one person or group to another anywhere in the world.
One of the most common forms of global
communication is social media. How can communication be Global amidst local cultures? COMMUNICATION IN A GLOBAL SETTING Effects of Globalization in Communication • Communication policy issues have an important impact on a range of related questions. • The policy of global policy framework for communication is emerging as a key structural component of the emerging global governance framework in general. Impact of Globalization in Communication Skills Development Purposive Communication 1. Virtual Interactions • Dynamic role of long-distance collaboration. • Use of technology as a tool of communication. • Modern businesses use communications media to maximum effect 2. Cultural Awareness in Speech • People understand nuances of people’s manner of speech when communicating across cultures. • Understanding conflict styles, eye contact, posture and physical expressions of different cultures. 3. Cultural Awareness in Body Language • Time difference • People accept the 4. Time Differences • Respect of time difference • Overcoming the challenge of teaching and understanding the information needs of the colleagues according to the communication styles of different countries and cultures. Language Barriers in Global Communication Purposive Communication Language Barriers in Global Communication 1. Clairol marketed a new curling iron in Germany named Mist Stick. In Germany, “mist” means manure. 2. Coca-Cola’s name was mistranslated when it began selling its product to the China. The Chinese were told to bite the wax tadpole. 3. When Gerber began selling its baby food in Ethiopia, they used the same label design as in other countries, featuring a cute infant. However, not everyone was literate in this country, the custom was that images on the label only depicted the jar’s content. Language Barriers in Global Communication 4. When Parker Pen began marketing its pens to Mexico, its motto, “It won’t leak in your pocket and embarrass you” was literally translated to, “It won’t leak in your pocket and make you pregnant” 5. Ikea entered the Thai market using the same Swedish names for its product used all over the world. However, many of these names in Thai means sex, or have sexual implications. Causes of Cultural Barriers Purposive Communication Language • Language- Different countries have developed their own language as a part of their culture and heritage. People are more comfortable conversing in their own language than to learn new languages. • One good example is the separation of East and West Germany for 40 years. This caused the language to differ a lot. People of East Germany had an influence of Russian language whereas West Germany had influence of English. Semantics • Nonverbal communication cannot be relied upon in communicating with people from a different country as that is also different like language. • Signs, symbols, and gestures usually varies in different cultures. Stereotypes and Prejudices • Stereotyping is the way people create a picture of a person or a whole culture, which is mostly negative. • Anyone belonging to the same culture is overgeneralized as having similar characteristics and categorizing people accordingly. • For example, Asian students are stereotyped to be good at Science and Math which is a positive stereotype. But there is also a negative culture stereotype of all people following a particular religion like Islam as being violent. Behavior and Beliefs • Cultural differences has caused behavior and personality differences like semantics, thinking, communication, manners, norms, etc., which leads to miscommunication. • For example, eye contact in some cultures is important whereas in some it is rude and disrespectful. Ethnocentrism • Ethnocentrism is the process of evaluating other cultures according to preconceptions based in the standards and customs of one’s own culture. Religion • Religion is also disrupts communication as it creates a stereotyped image of people who follow other religions. Some people find it difficult to talk to people who follow other religions. Some people find it difficult to talk to people who follow a religion different from theirs. • This is because religious views influence how people think about others and creates differences in opinions. Technology and Media Purposive Communication Technology and Media • The development of Media and technology have played the vital role in the process of globalization and global communication. • Enormous amounts of information can be transferred around the globe in few seconds because of cable television, ISDN, digitalization, direct broadcast satellites, and the internet. Journal Entry #4 • Focus on the effect of globalization in communication