Professional Documents
Culture Documents
SUGGESTIONS
17. Whole finance related offices should be interconnected.
18. Latest technology tools and modules should be used in all offices.
19. Employee should be updated with latest techniques related to finance.
20. Unique loaning policies should be implemented for all employees.
21. People working in Finance Department should be trained enough that they have computer knowledge. here
should be proper training regarding computer skill so that they can update themselves according to the updates
22. Finance Department should be fully computerized.
23. There should be planned program for the training of the employees
24. All the finance offices should use the same format of transaction
25. Latest financial techniques and modules should use in these departments.
26. Trained staff should work in the finance department.
27. All Finance office should co-ordinate with other departments.
28. There should be proper Database management in finance department.
29. There should be planned program for the loaning policies of employees.
CONCLUSIONS
To fulfill the requirement of the MBA degree program, I have completed my internship
with PTCL for about two months. During this period I have gained a lot of knowledge
and practical experience. I have practically realized the importance of
individual/practical work.
The very important things which I learnt are, like any other basic sphere of modern
socio-industrial activities, Telecommunication is a main and important field for the
development of any country. The staff of organization is highly qualified and their
behavior is friendly. Also the working environment of organization is very good. So I
recommend all students who do their internship in future, should do the training program
with PTCL because this is very good institution of learning.
RECOMMENDATIONS
In every year PTCL starts new ventures and services in the country but on
the other hand, the people of Azad Kashmir, and many other Rural Areas are
still being neglected. There is a high potential market for value added
services of PTCL in Azad Kashmir and Rural Areas. The company should
start the internet, Pay-card Phone, and Mobile phone services in these areas
in collaboration with private investors.
There exist a huge amount of outstanding bills to be collected by the
defaulters. The company should frame tight and effective policies to ensure
the collection of its outstanding bills. The revenue officers should be provided
incentives and bonuses on achieving the determined targets of revenue
collection.
Hundred percent computerization in PTCL would be helpful to save the
time and money and provision of quick services to its valued customers.
Human resource development is a key component in every organization; In
PTCL this is not going well. So there is an immense need to improve this
department.
Over employment is main and major problem in PTCL. Reduction / Right
Sizing in over employment can give better results.
PTCL management should give more emphasis towards customer
satisfaction, delight and retention.
PTCL higher management should adopt a uniform policy for every region.
Finally, PTCL revenue is decreasing due to arrival of market competitors in
the country, so the management should adopt special careful steps to face
this competition environment.