CUSTOMER SATISFACTION SURVEY FORM

Clients/
Project Name:
Project Type/ NEW EXISTING
Project Location:
Private Motor Vehicle Inspection Center

Project Acquired: Year 2020

Period Covered: January 2020 to December 2020

Please rate the following criteria:

Below 60= Poor 61-79 = Satisfied 80-95= Very Satisfied 96-100 = Excellent

CRITERIA SCORE
Manner of communication established between you and VDPSI personnel.
Comments:

Timeliness of deliverables.
Comments:

Maintenance and troubleshooting works conducted by our personnel.

Comments:

Demonstrated expertise of Technical Operations personnel

Comments:

Overall rating of the performance of the VDPSI Services.

Comments:

AVERAGE:

Rater’s Name : Position :

Signature : Date :

FINAL RATING
Below 60= Poor 61-79 = Satisfied 80-95= Very Satisfied 96-100 = Excellent

GEN-FM-08 Rev1 Effective Date: 18May 2020 Page 1 of 1