ASSIGNMENT 1

1. Define the ff. items below:

a. Medical Office Procedure

Medical Office Procedures is a text-workbook that introduces and describes the

tasks of a medical office assistant's career; teaches records management, medical
communications, and scheduling skills; and describes procedures for preparing
patients' charts and bills. 

b. Computerized Medical Office Procedure

Computerized Medical Office Procedure explains administrative and financial

functions in a clear, step-by-step format and provides realistic exercises to help you
confidently prepare to use computers in the medical office.

c. Health Administration

Health administration is the practice of managing, leading, overseeing, and

administering the operation of dynamic, complex health care entities including
hospitals, long-term care facilities, health care systems, nursing homes, pharmacies,
and health insurance providers.

d. Health Care System

A healthcare system can be defined as the method by which healthcare is financed,

organized, and delivered to a population. It includes issues of access (for whom and
to which services), expenditures, and resources (healthcare workers and facilities).
The goal of a healthcare system is to enhance the health of the population in the
most effective manner possible in light of a society's available resources and
competing needs.

e. Medical Organization

Medical association, professional organization or learned society developed to

promote high standards in medical education and practice, science, and ethics. The
medical association also works to promote and protect the interests of its physician
members.

f. Medical Terminology
 Medical terminology is used to precisely describe the human body components,
processes, illnesses, medical procedures, and pharmacology. Medical terminology is
used in the field of medicine, and clinical settings.

2. Select and describe a medical history from any country where medical staffs are
intense and passionate. An example is like medical history in US, Canada,
London, Gulf countries such as Saudi Arabia, UAE, Oman, etc.), and Asian
country.

Bahrain

Following the discovery of oil in the 1930s, the economy of this gulf archipelago has
grown rapidly — particularly in recent years. An influx of non-nationals (about 25% of the
population) has put considerable strain on the health care system and, after a number of
years of investment, the infrastructure is catching up with demand. Along with three
major, well-regarded private hospitals and four state run hospitals, there are a number of
smaller regional and maternity centres. The country is striving to become a centre of
excellence, developing a number of pharmaceutical and medical research facilities.
Despite this, it might be worthwhile ensuring your insurance cover includes evacuation to
other medical centres in nearby states, in case specialist treatment isn’t available.

Foreign nationals have access to the universal health care provision but there may be
some co-payment required and, in any case, private health care insurance is
compulsory. One of the oldest health care systems in the region and home to the oldest
major hospital, Bahrain has a ratio of one doctor to 1,000 inhabitants and many of these
medical professionals are expats themselves, speaking a range of languages. Spending
on health care is 5% of the GDP, which has risen in recent years and the effectiveness
of the country’s health care system puts it in 42nd in the WHO’s global league table of
countries.

3. What is WHO? Explain in a paragraph their role in a medical institution.

A part of the United Nations that deals with major health issues around the world. The
World Health Organization sets standards for disease control, health care, and
medicines; conducts education and research programs; and publishes scientific papers
and reports. A major goal is to improve access to health care for people in developing
countries and in groups who do not get good health care. The headquarters are located
in Geneva, Switzerland. Also called WHO.

The role of WHO in public health is to provide leadership on matters critical to health and
engaging in partnerships where joint action is needed. They are shaping the research
agenda and stimulating the generation, translation and dissemination of valuable
knowledge and setting norms and standards and promoting and monitoring their
implementation articulating ethical and evidence-based policy options by providing
technical support, catalysing change, and building sustainable institutional capacity; and
monitoring the health situation and assessing health trends.
4. Draw and show a sample of medical organizational chart with corresponding
designation.

5. Differentiate between Policies and Procedures?

A policy is a guiding principle used to set direction in an organization. It can be a course

of action to guide and influence decisions. It should be used as a guide to decision
making under a given set of circumstances within the framework of objectives, goals and
management philosophies as determined by senior management. There are really two
types of policies. The first are rules frequently used as employee policies. The second
are mini-mission statements frequently associated with procedures. A policy in a
procedure acts as a mini-mission statement containing the customer of the policy, it’s
purpose, and a key performance indicator (KPI) to communicate how users know the
procedure is working.

A procedure is a particular way of accomplishing something. It should be designed as a

series of steps to be followed as a consistent and repetitive approach or cycle to
accomplish an end result. Once complete, you will have a set of established methods for
conducting the business of your organization, which will come in handy for
training, process auditing, process improvement, or compliance initiatives. You can view
 our free policies and procedures. Procedures provide a platform for implementing the
consistency needed to decrease process variation, which increases procedure control.
Decreasing process variation is how we eliminate waste and increase performance.

6. Enumerate the different types of Medical Office Procedures.

1. Medical Records.
It is important that medical offices file patient contact information and medical
history under the same category for consistency. 
2. Reception Procedures
The medical receptionist provides patients and visitors with a greeting as well as
a sign-in sheet.
3. Finances and Insurance
The medical receptionist also organizes payments and billing information.
4. Employee Rules and Regulations
To maintain a smooth running medical office, employees follow strict guidelines,
rules and regulations.

7. Why is there a need for medical staffs to be organized?

The organized medical staff performs essential hospital functions even though it may
often consist primarily of independent practicing physicians who are not hospital
employees. The core responsibilities of the organized medical staff are the promotion of
patient safety and the quality of care.

8. Enumerate the different types of medical offices.

General Practice: treats all ages and all conditions

Specialty Practice: specializes in one particular age group or type of treatment given
Offer several different opportunities for employment.
Administration, nursing, bookkeeping, billing, medical coding. Offices can be found
in different locations to include; office buildings, stand-alone offices and even malls.

9. List down and itemized the different Components of Medical Terminology.

Root Words
component meaning example
BLAST- germ, immature cell blastoma = a cancer made of immature cells
CARCIN- cancer carcinogenic = cancer causing
CARDIO- heart cardiotoxicity = toxicity to the heart
CYTO- cell cytotoxic = toxic to the cell
DERMA- skin dermatitis = inflammation of the skin
HISTIO- tissue histology = study of tissue
HEPATI- liver hepatoblastoma = liver cancer
MALIGN- bad / harmful malignant = growing, spreading
NEPHRO- kidney nephrotoxic = harmful to the kidneys
NEURO- nerves neurob1ast = an immature nerve cell
ONCO- mass / tumour oncology = the study of cancer
OSTEO- bone / bony tissue osteosarcoma = bone cancer
PAED- child paediatric oncology = study of childhood cancer
SARCO- tissue sarcoma = tumour of bone, muscle, or connective tissue
TOXO- poison toxicology = study of poisons

Suffixes

component meaning example

-AEMIA condition of blood leukaemia = cancer of blood cells
-ECTOMY excision / removal nephrectomy = excision of a kidney
-ITIS inflammation hepatitis = inflammation of the liver
-OLOGY study / science of cytology = the study of cells
-OMA tumour retinoblastoma = tumour of the eye
-PATHY disease neuropathy = disease of the nervous system
-OSIS disease /condition necrosis = dying cells
Prefixes

component meaning example

AN-, A- without / lack of anaemia = lack of red blood cells
AB- away from abnormal = away from the normal
AD- near / toward adrenal gland = gland near to the kidney
BI- two / both bilateral Wilm's = tumour in both kidneys
DYS- difficult / painful dysfunction = not working properly
ECTO- outside ectopic pregnancy = outside the uterine cavity
endoscope = an instrument to look inside the body
ENDO- inside
cavities or organs
EPI- upon epidermis = the outer layer of skin
HYPER- excessive / above hyperglycaemia = excessive blood sugar levels
HYPO- beneath / below hypodermic = injection below the skin
INTER- between intercostal = between the ribs
INTRA- within / Inside intravenous = into a vein
beside, about,
PARA- parathyroid = beside the thyroid gland
near
PERI- around pericardium = membrane around the heart
PRE- before prenatal = before birth
POST- after post surgical stage = stage after surgery
SUB- under / below submucosa = tissue below mucus membrane
SYN- together with syndrome = group of symptoms occurring together
10. Why is it important to learn medical terminology?

Understanding medical terminology can improve your job performance or make you a
more competitive candidate for healthcare positions. Some of the top reasons to learn
medical terminology are speaking the standardized “Language of Medicine”, improved
patient safety, improved patient experiences and more efficient care. It is important
because it allows all healthcare workers to communicate in one language. And you will
use it every day when you work in the healthcare field.