Professional Documents
Culture Documents
1
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This refers to an individual who acts as the intermediary between the manufacturer and the
retailers of industrial users and carry thousands of unrelated lines of merchandise in a
warehouse where they are quickly available to dealers.
Select one:
a.
The Retailer’s Sales People
b.
The Wholesalers Sales People
c.
The Specialty Sales People
d.
None of the above
Question 2
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They are sales people who may sell to wholesalers, retailers, or other middlemen.
Select one:
a.
The Pioneer- Products Sales People
b.
The Dealer- Servicing Sales People
c.
The Manufacturer’s Sales People
d.
The Merchandising Sales People
Question 3
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Sales People of this type need not be as aggressive or imaginative. They contact retailers or
wholesalers at frequent intervals, offer whatever goods they have, thus preventing his
established group of outlets from an “out-of-stock” situation.
Select one:
a.
The Pioneer- Products Sales People
b.
The Dealer- Servicing Sales People
c.
The Manufacturer’s Sales People
d.
The Merchandising Sales People
Question 4
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Personal selling doesn't involve direct and personal contact between the buyer and the
seller or his representative.
Select one:
True
False
Question 5
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Benchmarking is comparing one's performance with the best in the organization.
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True
False
Question 6
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Personal selling involves an alive, immediate, and interactive relationship between two or
more persons.
Select one:
True
False
Question 7
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These are individuals whose function is to secure outlets for a new product to wholesalers,
distributors, and dealers.
Select one:
a.
The Pioneer- Products Sales People
b.
The Dealer- Servicing Sales People
c.
The Manufacturer’s Sales People
d.
The Merchandising Sales People
Question 8
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Efficient management of time is important for salespeople to succeed.
Select one:
True
False
Question 9
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The translation of thoughts into words is called decoding.
Select one:
True
False
Question 10
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Advertising is usually focused or pinpointed on prospective customers. It considers the
needs, desires and buying problems of the customers.
Select one:
True
False
Question 11
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It is the act of persuading another to respond favorably to a product, service or idea.
Select one:
a.
Marketing
b.
Promotion
c.
Salesmanship
d.
Advertising
Question 12
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Others view salesmanship as the process of persuading and convincing a prospect to accept
a product or a service as one that offers satisfaction to
human _______________.
Select one:
a.
Needs and wants
b.
Goals and objectives
c.
Aspirations
d.
All of the above
Question 13
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Personal selling is the individual and personal communication of information, in contrast to
the mass, impersonal communication of advertising, sales promotion, and other
promotional tools.
Select one:
True
False
Question 14
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Personal selling is persuasive because it provides solution to a problem.
Select one:
True
False
Question 15
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To be a salesman, it begins with thoroughly knowing the product or service he has to offer.
Select one:
True
False
Question 16
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Selling involves men and women who find selling a rewarding career.
Select one:
True
False
Question 17
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Emotional intelligence is the ability to effectively understand and regulate one`s own
emotions and to read and respond to the emotions of others.
Select one:
True
False
Question 18
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All are advantages of being a salesman except:
Select one:
a.
Less employment requirements
b.
Limited earning opportunities
c.
Less tensions and intrigues
Question 19
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The act of selling is a/an __________ process.
Select one:
a.
Challenging
b.
Enjoyable
c.
Difficult
d.
Tiring
Question 20
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Salesmanship is not just the act of satisfying the demand for a product that exists already. It
is the process of creating a demand by guiding the consumers in the proper selection of
goods.
Select one:
True
False