Jaymar Lomocso Jaum

1. Technical writing explains how services, products, and processes works and aims to
simplify complex concepts what we commonly known jargon into something that can
be easily understood by the audience. It also involves instructions or directions how it
works.
2. Planning the first and very important phase in technical writing. In this phase the
writer gathers the important information relevant to the subject matter.

Writing is where the gathered information is put into writing. In this phase the writer
must comply with correct spelling, grammar and punctuation.

Delivery is the phase where the written text is converted into a hard drive. It maybe a
CD-ROM or printing to prevent it from losing.

Archiving is the final phase in which the writer gives a version to the library or the
administrative assistant for archiving.
3. Subject Matter Expert (SME) adds authenticity and depth to your content. They know
the subject inside out, in short, they are well versed in the subject. Writer understand
grammar and structure. They are well versed in writing; they add flavor to the writing.
Example: If I want to write a company SOP, I need the help of someone who know
the Standard Operating Procedure of the company be it an employee.
4. The three C’s of Technical Writing are:
a. Clarity – it means saying what you have to say in an organized manner.
b. Completeness – the writing must have adequate details, explanations and
definitions on the technical terms.
c. Coherence – is making a connection to the audience by ensuring that the sentences
are grammatically correct.
5. The W’s of Technical Writing are:
a. What
b. When
c. Where
d. Who
e. Why
6. User Manuals
Software Installation Guides
Standard Operating Procedures (SOP)
Service Level Agreement
Request for Proposal
Legal Disclaimers
Company Documents
Annual Reports
Help Files
Business Plan
Release Notes
Progress Reports
Proposal
Inquiry Letters
Order Letter
Hand Book

Annual Reports – companies provide annual reports to inform their shareholders

about the prior year’s stocks performance and other financial information.
Business Plans – every company needs a business plans to obtain financing and
ensure its continued success.
User Manual - are documents that accompanies various consumer needs.