LEARNING MODULE IN ORAL COMMUNICATION/GRADE 11

CONTENT STANDARDS PERFORMANCE STANDARDS

The learner understands the nature and elements of The learner designs and performs effective controlled
oral communication in context and uncontrolled oral communication activities based
on context.

QUARTER 1 (Week 7)
EXPLAINING THE DIMENSIONS OF COMMUNICATION

LEARNING COMPETENCY:

The learner should be able to...

1. Explains the functions, nature and process of communication

2. Differentiates the various models of communication

3. Uses various strategies in order to avoid communication breakdown

INTRODUCTION

It was previously noted that communication occurs between two people, among a group of people,
or between a Speaker and a group of Listeners. Yet, we see situations such as someone crying,
quarreling, or feeling hurt because of misunderstanding a friend, a parent, or a stranger (e.g.,
salesperson or a co-passenger in a bus). So what do you think the quarrel was about? How did it end
(if it did)?

Communication breakdown or Miscommunication can lead to a total cessation of

interaction. We see people stop talking to each other, sometimes until the end of their lives. Leaders
of some countries that do not have relations or have stopped talking to each sometimes end up going
to war against each other.

OBJECTIVES

At the end of the lesson, The learner will be able to:

1. explain why there is breakdown of communication; and

2. apply strategies in overcoming communication breakdowns.

Let’s See What You Know

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LEARNING MODULE IN ORAL COMMUNICATION/GRADE 11
BRAINSTORMING

Recall a misunderstanding, a quarrel, or a fight between you and another person

(friend, sibling, parent, or relative). Analyze why it happened and what caused it. Then recall how the
problem was resolved.

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TO KNOW

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LEARNING MODULE IN ORAL COMMUNICATION/GRADE 11
DISCUSSION

Miscommunicationisbrought about by the lack of awareness of the dimensions of communication,

especially those influenced by culture and gender. Communication runs along pairs of dimensions:
verbal and nonverbal, oral and written, formal and informal, and intentional and unintentional.

a) Verbal/Nonverbal Dimensionsencompass the use of language, the words chosen

(Verbal Dimension) and the facial expressions, and the gestures and bodily movement
used (Nonverbal Dimension). Verbal and nonverbal dimensions must be used together
to clearly impart the message. A misunderstanding may happen when words contradict
actions. He/she may say “yes” but the facial expression says “no”. To illustrate further,
a politician may say that he is a man of the people but then refuses to shake hands
with them. In this dimension, it is important that what is shown or done agrees with
what is said. Otherwise, the Listener will be confused and miscommunication will
occur.

b) Oral/ Written Dimensionsmean spoken communication (Oral Dimension) and

transcription of thoughts and ideas (Written Dimension). While the verbal the
Dimension talks of the use of language and the choice of words to convey a written
Message, the Oral Dimensions imparts the Message following the Principles of Delivery.
The Written Dimension takes care of putting down the words while the Oral Dimension
takes care of putting down the words while the Oral Dimension takes care of delivering
those words (although that may not necessarily happen).
c) Formal/ Informal Dimensionsspeak of the factors thatmay or may not highlight
traditional and conventional communication. The Formal Dimension usually means the
meticulous observation of appropriateness in dress, language, and setting, while the
Informal Dimension is the opposite. That is, it uses a more casual approach with no
regard for the formalities.
d) Intentional/ Unintentional Dimensions rely on the fact that messages always
have a purpose. There is an intention when people communicate with others. In fact,
this intention is why we want to communicate in the first place. One wants to say
something, but what one may intend may not be the actual result. Sometimes people
laugh at something that was said, even if the Speaker meant it to be taken seriously. It
must be remembered that every Message has an unintended meaning. In fact, the
Speaker may not even aware of it. The Speaker only finds out after, when the Listener
reacts by saying that the Speaker has been discourteous, dishonest, or has hurt the
Listener’s feelings; or when the Listener claps or laughs, when the Speaker did not
expect that reaction.

ASSESSMENT

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LEARNING MODULE IN ORAL COMMUNICATION/GRADE 11
I. Directions: Write T before if the statement is true and F if the statement is false.

__________1. Consider ethics in your speech at all times.

____________2. Effective use of nonverbal communication can strengthen your message.

____________3. How you communicate reflects who you are as a person.

____________4. One way to help you build credibility is through effective nonverbal communication.

____________5. There are certain words that are only appropriate at certain times and places.

____________6. To achieve clarity, we must speak the same language as our listeners.

____________7. Use of too many fillers can distract your listeners.

____________8. Verbal communication is better than nonverbal communication.

____________9. When you talk to others, you should not assume too quickly that they understand
the message that you convey.

____________10. When you communicate, choose what you want to say and how you want
to say it.

II. Directions: Answer the following questions concisely.

1. What is the meaning of dimension of communication?

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2. What the four pairs of communication dimension? Define each.

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LEARNING MODULE IN ORAL COMMUNICATION/GRADE 11
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3. What is misunderstanding? Why it leads to fight and quarrel? Explain your answer.

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REFERENCE

Oral Communication in Context (A work-text for Senior High School) by Maria Christina Bajado-Nano, Mat

Oral Communication in Context For Senior High School by Philippe John Fresnillo Sipacio/Anne Richie Garcia
Balgos