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Clinical Decision Making

within the Standards of


Nursing Practice
Workbook

College of 2855 Arbutus Street Tel: 604.736.7331


Registered Nurses Vancouver, BC Tol: 1.800.565.6505 (BC)
of British Columbia Canada V6J 3Y8 Web: www.crnbc.ca
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workbook
Describing clinical decision-making
In this activity you will describe a made in the course of providing to write a description, list steps,
clinical decision-making scenario care for clients. The decision or perhaps even draw a picture or
activity
from your practice. Please take the does not need to be ‘difficult’ or two! Be sure to provide a reasonable
time to complete this description ‘complex’, but it is important that degree of detail – this will be helpful
as this scenario will be the focus of you can recall it clearly. Mentally in completing learning activities
many of the subsequent learning review the situation (what was later in the module.
activities in the workbook. happening) and the process you
went through (what were your When you have completed this
Begin by considering your clinical thoughts and actions) in making activity, please continue with
decision-making in your nursing those decisions. Now write down Workbook Activity #2 before
practice during the last few days at that information in any format returning to the module.
work. Select one decision that you that works for you. You may wish

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Common elements in clinical
decision-making
activity
This activity will help you discover Your response does not need to be • Imagine you were describing ‘the
the common elements or themes in complex or detailed. The goal is to basics’ of clinical decision-making
your own clinical decision-making. develop a sense of how you would to someone who was unfamiliar
describe clinical decision-making. with nursing practice.
Begin by reading your clinical When you have completed this, • Complete the sentence: “When I
decision-making scenario and, if compare your ‘common elements’ make clinical decisions I ...”
you wish, reflect on your clinical with the themes you identified in • If you have nursing colleagues that
decision-making in general. From the nurses’ descriptions of clinical are also completing this module,
this basis, note the common decision-making provided in the have a discussion and possibly
elements that make up your clinical module. compare your conclusions with
decision-making. theirs.
Here are some strategies that you
might find helpful in completing
this activity:

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Clinical decision-making frameworks
In this activity you will consider the decision-making that you identified If you would like more information
various elements or steps in your in Workbook activity #2. Using in how to go about developing a
activity
clinical decision-making process this information, and your creative map or framework, please see the
and how they relate to one another. talent, create a ‘map’ or a framework example included in Appendix 1 at
Begin by reviewing the description that depicts your clinical decision- the end of this workbook.
you completed in Workbook making process. We will return to
Activity #1 and the themes or this framework later in the module.
common elements in your clinical

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Contextual factors in clinical
decision-making
activity 1. Return to the clinical scenario • Consider the influence these
from Workbook Activity #1 and factors had on your clinical
consider each of the levels of decision-making: To what extent
context influencing your clinical did they help or hinder your
decision. decision-making process?

• Identify contextual factors that • What, if any, modifications to


influenced the way the decision(s) context would you see as helpful
unfolded. Try and locate at least in similar situations in your future
one factor at the micro, meso and practice? i.e. if you could change
macro-levels. these contextual factors, what
would you do?

2. Now take a few moments to clinical decision-making? Or maybe of the module, you will have an
reflect on the section of the module you have experienced an ‘ah-ha’ opportunity to use the insights
and the associated Workbook moment regarding a challenge and affirmations gained in various
Activity that you have just you experience in making clinical learning activities, as part of your
completed. What have you learned decisions? planning for future professional
about clinical decision-making in growth and development.
your nursing practice? Perhaps this Record your conclusions on the
discussion and workbook activity “Affirmations and Insights” page in
has affirmed some aspects of your this Workbook. At the completion

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workbook
Foundational knowledge in clinical
decision-making
activity
1. Using the clinical scenario from process? In a future occurrence
Workbook Activity # 1, consider of a similar situation, would it be
the dimensions of foundational helpful to access other dimensions N KN
SIO OW
knowledge you used in this clinical of knowledge in making your FES ING
PRO THE
HE SEL
GT F
decision: Can you see evidence of decision? KNO
WIN

the five dimensions of knowledge

KNOWING THE CASE


KNOWING THE PATIENT
described in the module in your • Consider your use of the various
situation? dimensions of knowledge in your
decision-making in general. Are
• For dimensions that are evident, there dimensions of knowledge KNOWING THE PERSON

in what ways did they contribute that you favor/ feel unsure
to your decision-making process? about in your decision-making
processes? What influence does
• For dimensions that are not this have on your clinical decision-
apparent, what difference did this making?
make to your decision-making

2. Now take a few moments to nursing practice? Perhaps this you experience in making clinical
reflect on the section of module and discussion and workbook activity decisions?
the associated Workbook Activity has affirmed some aspects of your
that you have just completed. clinical decision-making? Or maybe Record your conclusions on the
What have you learned about you have experienced an ‘ah-ha’ “Affirmations and Insights” page in
clinical decision-making in your moment regarding a challenge this Workbook.

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Cues, judgments, decisions
and evaluation in clinical
decision-making
activity CUE(S) JUDGMENT(S) DECISION(S) EVALUATION

1. Return to the clinical decision- clinical decision-making process


making scenario described in within this decision and within your
Workbook Activity # 1. Using your nursing practice generally, answer
understanding of the phases of the the following questions.

Cues
• Using the various sources of cues identified in the Situated Clinical Decision-Making framework as a prompt,
evaluate the effectiveness of your cue collection in this situation.
• In what ways did your knowledge, skills and abilities support and hinder your cue collection?

Judgment(s)
• Consider the process of moving between cue collection and forming a judgment in your situation. Did your
process support formation of a sound judgment? If so, why? If not, why not, and how will this understanding
influence your practice in the future?
• To what extent were you open to revising the judgment after you had formed your ‘best conclusion’?
• Did you involve or consult other health care professionals in the process of forming a judgment? If not, why not?
If you did, was this process effective and why?
• Consider the process of assigning a priority to the judgment(s). What was the basis for the priority you assigned?
What contextual factors, in any, influenced the prioritization?

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Cues, judgments, decisions
and evaluation in clinical
decision-making (continued)
activity CUE(S) JUDGMENT(S) DECISION(S) EVALUATION

Decision(s)
• Consider the process you used to determine a course of action in
this situation. What decision did you make? Was the decision made
independently or did you work collaboratively in some way in this process?
To what extent did the course of action move the client toward the overall
goals in their care?

Evaluation
• What process did you use to evaluate the effectiveness of the decision? On reflection, were there additional steps
that you could have used to enhance the effectiveness of our evaluation process?

2. Now take a few moments to discussion and workbook activity Record your conclusions on the
reflect on the section of module and has affirmed some aspects of your “Affirmations and Insights” page in
the associated Workbook Activity clinical decision-making? Or maybe this Workbook.
that you have just completed. you have experienced an ‘ah-ha’
What have you learned about moment regarding a challenge
clinical decision-making in your you experience in making clinical
nursing practice? Perhaps this decisions?

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Thinking processes in clinical
decision-making
activity
1. Review the clinical decision-making scenario described in Workbook
Activity #1

• Identify the types of thinking processes that you used in this decision-making scenario.

• Using insights gained from the reflection points in the module, consider the contribution of critical, systematic,
creative, and anticipatory thinking in your clinical decision-making in general. What dimensions of your
thinking processes do you see as strengths in your clinical decision-making and which thinking processes would
you like to develop further?

2. Now take a few moments to discussion and workbook activity Record your conclusions on the
reflect on the section of module and has affirmed some aspects of your “Affirmations and Insights” page in
the associated Workbook Activity clinical decision-making? Or maybe this Workbook.
that you have just completed. you have experienced an ‘ah-ha’
What have you learned about moment regarding a challenge
clinical decision-making in your you experience in making clinical
nursing practice? Perhaps this decisions?

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workbook
Revisiting your clinical decision-making
framework
activity
1. In Workbook Activity #3, it in light of what you have learned framework that is not there? Make
you created a framework that about your clinical decision-making any additions or alterations that you
represented your clinical decision- as you have worked through need to at this time.
making in nursing practice. Return this module. Is there anything
to that framework now and review you would like to add to your

Now that your framework is in practice. Perhaps you will find making. Or alternatively, you may
‘completed’, consider the possibility it helpful to carry a copy of it with wish to select another framework
of using this framework as a guide you to prompt you when you are (from this module or otherwise) for
in your clinical decision-making challenged in your clinical decision- the same purpose.

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Clinical decision-making:
Planning for professional growth
activity
This final learning activity will guide most important to you. Use these you will use, what resources you
you in developing a plan for future conclusions to determine the goals need in order to implement these
growth in clinical decision-making. that will support ongoing growth of strategies (e.g. who do you need to
A sample plan outline is included in your clinical decision-making. talk to, learning materials you want to
this Workbook. acquire, learning experiences you
2. Create three goals that reflect need to arrange etc) and, importantly,
1. Begin by reviewing “Affirmations your focus for development in your a target date for completion.
and Insights” insights page in this clinical decision-making. Write
Workbook. This page includes these in the appropriate place in Not sure how to do identify goals and
some of the conclusions you have “My Plan for growth in clinical create an action plan? The planning
formed about your clinical decision- decision-making”. (located on p. 13 for growth page has provided a
making in your nursing practice of the Workbook) brief example of this process is
as you have worked through this included in Appendix 3. As well, it
module. It is, in other words, a 3. The next step is to develop an is recommended that you use the
comprehensive self-assessment of all action plan that will help you meet CRNBC Quality Assurance resources
the components that are part those goals. Begin by identifying to assist you in this process. You may
of, or influence, your clinical resources that you could use to wish to review these now.
decision-making. Now its time to assist you in meeting your goals.
put that to use! If you are not aware of specific 5. Finally: Add your plan to your
resources, then begin by listing the Quality Assurance file, workbook or
Take some time to read through sources you will explore in order to portfolio. And remember to update it
these conclusions: First, notice learn what you can do to support once you have completed the actions!
and acknowledge your strengths. your growth toward your goals.
Now pay attention to the areas that
you have identified as areas for 4. Once you are familiar with the
development and growth. As you learning opportunities that are
read these, notice which ones seem available to you, create an action
to resonate with you or feel plan that outlines specific strategies

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Notes from Reflection Points

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My clinical decision-making:
Affirmations and Insights

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My plan for growth in clinical
decision-making
Goals

1.

2.

3.

Action plan
Places or people that I can explore for learning strategies to help me meet my goals for growth are:

1.

2.

3.

Specific strategies that will help me in meeting my goals are

strategy resources i need target


to implement this completion other thoughts
strategy date

Reminder: Add your completed action plan to your Quality Assuirance Portfolio.

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APPENDIX 1

Developing a concept map or framework:


example
Some of you will be familiar with 2. Choose a key word or two to see my clinical decision-making
the process of linking steps or ideas represent these steps, elements or process in this situation. At the
related to a process into a ‘concept component. Write these on a page top, labeled # 1, I noticed a change
map’. For others, this will be a new (in a circle or a box if you want in the client. This resulted in me
activity. If you are not sure how to to) in an order or positioning that (2) assessing (3) several factors
get started, here are some thoughts makes sense to you. (asked the client questions, did
to help you. Remember – there is no an assessment, considered client
‘right or wrong’ in this - These are 3. Now link these key words up so history). I used (4) knowledge to
your ideas and you can depict them that the interconnecting lines make guide my assessment. The example
any way that makes sense to you! the relationships between these key map stops at this point, but if I
components evident. You can use had continued it would highlight
1. Begin by identifying the key arrows to indicate the direction of and link the relationships between
components of your decision- influence between components.. remaining steps or components of
making process. You will likely my decision-making process in that
find these are the ‘steps’ in the 4. And voila! Your very own clinical situation.
scenario you described and/or the decision-making framework!
key elements that you identified in
Workbook Activity #1 Part 2. You As an example, here is the beginning
might think of them as of a concept map based on the
the key ‘chunks’ that together make decision scenario that was included
up the whole process of clinical in the previous Workbook activity.
decision-making. As you ‘read’ the map, following
the direction of the arrows, we can

(1) Client short


of breath –
new finding

(2) Assess

(3) Ask client how he (3) Did respiratory (3) Considered client
is feeling; how long he assessment (inspect, history
has been SOB? ausculate chest)

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APPENDIX 2

Clinical decision-making process

Cues
• Observations
• Statements from patients or others
• Assessment and laboratory data
• Atypical responses/behavior/data
• Intuition

Judgments
• What could be happening?
• What data/evidence supports this?
• Do I need more information? From whom?
• Who should I involve or consult?
• What priority is it?

Decision(s)
• Should I wait and watch?
• Should I try something?
• Should I inform someone?
• Should I involve or consult someone else?
• How will I know if I made the best decision?

Evaluation of outcomes
• Did the decisions achieve what I wanted to happen?
• Should I make another decision?
• Should I collect more information?
• Who should I involve or consult?

Source: Gillespie. M & Paterson, B. (in press).

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APPENDIX 3

My plan for growth in clinical


decision-making: example
Goals

1. To become familiar with best practices related to preventing falls with elderly clients

2.

3.

Action plan
Places or people that I can explore for learning strategies to help me meet my goals for growth are:

1. Talk to Clinical Nurse Educator and/or Nurse Leader in geriatric care unit for suggestions about learning resources

2.

3.

Specific strategies that will help me in meeting my goals are

strategy resources i need target


to implement this completion other thoughts
strategy date

Example: detailed plan 1. None – just look on 1. During my next set


the shelves! of scheduled shifts
1. Review resources available in
my nursing unit

2. Review RNAO Best Practices 2. Use work computer 2. By end of this


web site and Joanna Briggs to do this. Web site month
Institute Best Practices web site URLs in Learning
for specific documents resource section of
CDM module

3. Complete Literature search 3. Call CRNBC 3. By end of next Ask the nurse educator at work
using CINAHL library for advice & month. – maybe she can help me with
assistance in doing this?
this.

Reminder: Add your completed action plan to your Quality Assurance Portfolio.

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