Professional Documents
Culture Documents
4.2 Understanding the needs and 4.2 Understanding the needs and
expectations of interested parties expectations of interested parties
4.3 Determining the scope of the 4.3 Determining the scope of the
quality management system environmental management system
10.2 Non Conformity and Corrective 10.2 Non Conformity and Corrective
Actions Actions
4.3 Planning
4.3 Planning