Hope University (HU)

Mogadishu & Hargeisa Campuses

)Kampala University Masters Programme at HU(
www.hope-university.so and www.ku.ac.ug

Programme: MEPM, MEPP, MPA, MADS, MBA, and MDIR

Course Title: Communication Skills
Lecturer: Abdirahman M. Sh. Ahmed

Course Purpose:
The aim of this course is to help train students to master communication skills and
technology in order to be effective communicators.

Expected Learning Outcome:

Students are expected to acquire knowledge and skills of communication for
improved public relations.

Course Content
1. Theory of Communication.
2. Importance of communication
 Objectives of communication
 Principles of communication
 Role of Information Technology in communication
3. Types of communication
 Verbal and non-verbal communication
 Formal & Informal
 Electronic communication
 Public speaking & Presentation skills
4. Communication and Conflict Management
5. Barriers to effective communication

Suggested reading:
 Laudon K.C. and Laudon J.A. (1998) Management Information System: New
Approach to Organization and Technology. Prentice-Hall, London. UK.
 Business communication, Harvard Business school press
 Business communication, Martin Books ,by Rodney Overton

Assessment Plan for the Course

:This course will be assessed as follows
Mid-Term and assignments 30%
Semester Final Examination 60%
Attendance/participation 10