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Operations Management MCQs | Types of Production

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Operations Management MCQs

Operations management is concerned with the transformation of ‘inputs’ into ‘outputs’ that meet

the needs of the customer. The concept of operations management is equally applicable for both

production as well as services industry. Here on MCQs.club (https://mcqs.club/) we have designed

simple Multiple-Choice Questions (MCQs) that fully cover the operations and supply chain

management, strategic operations management, manufacturing operations management. This

online course also covers the production types. There are several different types of production

process:  Job production, Batch production and Flow production. These MCQs include and cover
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the method, definition, system, process, meaning, branches, techniques, features, three (3) types of

production with examples.

1. OPERATIONS MANAGEMENT is concerned with the transformation of ‘inputs’ into ‘outputs’

that meet the needs of the customer.

A. False
B. True
2. Operations management refers to the activities required to produce and deliver a product
or a service.
A. True
B. False
3. Operation management includes:
A. Purchasing
B. Warehousing
C. Transportation
D. All of the above
4. At its simplest, operations management tries to ensure that organizations are run as
efficiently as possible.
A. Correct
B. Incorrect
5. An organization can achieve significant competitive advantage over its rivals through
superior operating capabilities of its resources, examples include:
A. Assets
B. Work force skills
C. Supplier relationships
D. All of the above
6. The objectives for operations should be consistent with the perceived requirements of
customers. Suggest suitable performance objectives in following situations.
When customers want a low-priced product.

A. The performance objectives in operational strategy should focus mainly on

 reducing costs and producing a low-cost output
B. The performance objectives in operational strategy should focus on achieving the
required quality standards
C. The operational objective should be to set targets for reliability
D. All of the above (https://mcqs.club)
When customers want a product or service with certain quality characteristics and
willing to pay more for better quality.

A. The operational objective should be to set targets for reliability

B. The performance objectives in operational strategy should focus on achieving

the required quality standards, with costs in certain limits
C. The operational objective should be to achieve sufficient flexibility to handle the
variations in customer requirements.
D. None
When customers want fast delivery of a product or service.
A. The operational performance objective will concentrate on speed of operations.
B. The performance objective will be making the product or service more readily
available.
C. Either A or B
D. None
When customers want reliability.
1. The performance objective should be to set targets for reliability and ensure
that these are met.
2. The performance objectives in operational strategy should focus on achieving the
required quality standards
3. The performance objectives in operational strategy should focus mainly on
reducing costs and producing a low-cost output
4. None
When customers want products or services to be designed to their own specification.
A. The performance objectives in operational strategy should focus mainly on
reducing costs and producing a low-cost output.
B. The performance objectives must be to achieve sufficient flexibility to handle
the variations in customer requirements, and provide differing products/service
accordingly.
C. Either A or B
 D. None
When customers want to alter the timing or delivery of services they receive.
A. The performance objectives in operational strategy should focus on achieving the
required quality standards
B. The performance objectives in operational strategy should focus mainly on
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reducing costs and producing a low-cost output
C. The main operational objective will be flexibility.
D. None

7. Identify the parts, as suggested by Mintzberg, that an organization is made of.

A. Operational core and Strategic apex
B. Techno structure, middle line, Support staff
C. Neither of above
D. All of the above

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