NSTP1 (10/06/21)

DECISION-MAKING SKILLS AND TECHNIQUES UNDERPIN MOST ASPECTS OF MANAGEMENT

IMPORTANCE OF DECISION MAKING.

-TO ANALYSE THE PROBLEM PO THAT WILL LEAD TO A GRATE RESULT
-DECIDING SOMETHING MEANS MAKING A CHOICE OR COMING TO A CONCLUSION AND NEITHER OF
THOSE THINGS IS EASY.
-DECISION IS A CHOICE BETWEEN TWO OR MORE OPTIONS/ALTERNATIVES. IT IS THE ACT OR
PROCESS OF DECISING, A DETERMINATION ARRIVED AT AFTER CAREFULL CONSIDERATION.
-THE DECISION ARE IMPORTANT BECAUSE THEY HAVE THE POWER TO TRIGGER THE PROCESS OF
FORMING ASPIRATIONS AND GOALD INTRO REALITY

KINDS OF DECISION(THOMPSON J.L 1997)

A.OPERATIONAL DECISION- THIS IS CONCERNED WITH HOW THE DIFFERENT FUNCTIONS OF
ORGANIZATION, SUCH AS MARKETING,PRODUCTION , FINANCE, ETC WILL CONTRIBUTE TO ITS
STRATEGIC PLAN.
B.STRATEGIC DECISION- THE DECISION AT THIS LEVEL LIKELY CONCERNED WITH THE SCOPE OF
THE ORGANIZATION ACTIVITIES.
C.ROUTINE DECISION-THIS IS AN ORDINARY DECISION ON A WIDE RAGE OF ISSUES. THE
DECISION ARE LEFT TO ONE PERSON, USUALY THE LEADER.
D.URGENT DECISION-THIS IS AN DECISION INTENDED FOR SOME PROBLEMS THAT OCCUR RAPIDLY
AND MAY CAUSE SERIOUS CONSEQUENCES IF NOT DEALT WITH URGENCY.
E.PROBLEMATIC DECISION-
F.CONSULTATIVE DECISION- THIS IS AN DECISION THAT INVOLVES THOS WHO ARE AFFECTED BY
THE RESULTS OF THE DECISION. CONSULTING OTHER PEOPLE FROM OUTSIDE THE ORGANIZATION
MEANS INVITING OTHER TO SERVE AS CONSULTANT.

DECISION MAKING APPROACHED

A.THE AUTHORITARIAN APPROACH- LEADERS ASSUME THE AUTHORITY TO TAKE DECISION ALONE
AND TO PAS THEM DOWN THE LINE FOR IMPLEMENTATION.
B.THE DEMOCRATIC APPROACH- THE RESPONSIBILITY FOR DECISION-MAKING IS SHARED BETWEEN
THE LEADER AND MEMBERS OF A TEAM.

KEY STEPS IN DECISION MAKING BY SYSTEMATIC APPROACH

A. SETTING OBJECTIVES-DEFINE THE PURPOSE OF THE DECISION AND CONSIDER WHAT OUTCOMES
OR OBJECTIVES IT WILL ACHIEVE
B. COLLECTING INFORMATION- HAVE SUFFICIENT INFORMATION FOR THE CHOICES YOU NEED TO
MAKE.
C. IDDENTIFYING ALTERNATIVE SOLUTION- LOOK AT ALL POSSIBLE OPTIONS: SOME ARE
OBVIOUS, OTHERS HAVE TO BE LOGICALLY DEDUCED, ANG OTHERS REQUIRE A MORE CREATIVE
APPROACH.
D.EVALUATING OPTIONS- THIS INVOLVES DETERMINING THE EXTENT TO WHICH THE DECIION
OPTIONS MEET THE DECISION OBJECTIVES.
E.SELECTING THE BEST OPTION-AFTER THE EVALUATION, THE BEST OPTION IS SELECTED USING
ANYONE OF A NUMBER OR TECHNIQUES OR APPROACHES.

VIDEO:THE DECIION MAKE MORE COMLICATED PAG TUMANDA KA MAKAKAAPEKTO NA SA BUHAY MO.

BAD DECISION. EMOTION AND NOICE

INCOMPLETE AND FALSE INFO (INTERET) NOT RELIABLE

CONFIRMATION BIAS -BASED ON OUR BELIEFS

TOO EMOTIONAL- EMORIONALLY ATTACHEMENT. IMPULSIVE BUYING.

RUSH AND HURY- DEADLINES AND BUSY

LAST DAY NA GAGAWA.PPOR DECISION

1. DESION MUST GO LINE IN YOUR GOAL
2..SMALL DECISION MAKE HUUGE IMPACT
3.TAKE YOURSLED OUT OF THE SITUATION

MAKE GOOD ENOUGH DECISION