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Angebotskalkulation
Identical activities performed in all shifts (only if für ISO 9001
shift working occurs) und ISO 14001 - Audits 15 %
Reductions
title about more than 30% are not allowed.
4.2; 4.3.1; 4.3.2; 4.3.3; 4.3.4; 4.3.5; 4.3.6; 4.3.7; 4.4.1
workflPos
Tab. 2: Possible reasons for a rise
Reasonable
Reason for a rise ISO 9001 rise up to
The client has complicated logist with many or widely disperse with processes to be audited. 30 %
Very large location compared to the number of employees 30 %
Company personnel with varying native languages (e.g. because of this the auditors cannot work inde- 10 %
pendently and will require an interpreter)
Highly regulated activities (food and drugs, aerospace, nuclear energy, etc.). 15 %
Very complex procedures or a relatively large number of one-time activities. 20 %
Low level of confidence in the effectiveness of internal audits, corrective and preventive action and the com- 10 %
pany’s management review process (not applicable to certification audits)
Large number of internal or external nonconformities with QM-system 20 %
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Tab 2a
Reduzierungsgrund ISO 29990 Reasonable
Reduzierung:
max
Prior knowledge of certifier / audit team regarding the management system of the client (e.g. already certi- 10 %
fied by the same Certification Body for a different management standard) (applicable only for certification
audit)
The regulation and control by competent external bodies (e.g. school supervision at approved schools) 20%
increases confidence in the continuous assurance of legal conformity.
High level of confidence in the effectiveness of internal audits, corrective and preventive action and the 10 %
company’s management review process (not applicable to certification audits)
Advanced state of the management system (the last three audits were without deviations) 10%
Tab. 3: Potential reasons for the reduction owing to a site-specific multi site situation:
Site-specific reason for reduction ISO 9001 (not applicable to the headquarters) Reasonable
reduction:
max
- The following processes relating to Management responsibility are being audited at another location:
- Customer focus (see chap. 5.2 (ISO 9001:2008); chap. 5.1.2 (ISO 9001:2015))
- Quality policy (chap. 5.3 (ISO 9001:2008); chap. 5.2 (ISO 9001:2015)) 2%
- Quality management system planning (chap. 5.4 (ISO 9001:2008); chap. 6 (ISO9001:2015)) 2%
- Responsibility, authority and communication (chap. 5.5 (ISO 9001:2008); chap. 5 (ISO 9001:2015)) 2%
- Management review (chap. 5.6 (ISO 9001:2008); chap. 9.3 (ISO 9001:2015)) 2%
- internal audits (chapt.8.2.2 (ISO 9001:2008); chap. 9.2 (ISO 9001:2015)) 5%
5%
- Document control (chap. 4.2 (ISO 9001:2008); chap. 7.5 (ISO 9001:2015)) largely takes place from a 5%
central location that is not located at the site
- Human resources (chap. 6.2 (ISO 9001:2008); chap. 7.2 (ISO 9001:2015)) are not managed from this 5%
location (e.g. central human resources department)
- Planning of product realization (chap. 7.1 (ISO 9001:2008); chap. 8.1 (ISO 9001:2015)) takes place at a 5%
different (central) location
- Design and development (chap. 7.3 (ISO 9001:2008); chap. 8.3 (ISO 9001:2015)) take place at a differ- 20 %
ent (central) locations
- Purchasing (chap. 7.4 (ISO 9001:2008); chap. 8.4 (ISO 9001:2015)) is carried out for other (central) 10 %
locations (e.g. central purchasing department)
- Control of production and service provision (chap. 7.5.1 (ISO 9001:2008); chap. 8.5.1 and 8.5.5 (ISO 5%
9001:2015)) is largely not organized at the location (e.g. centralized process planning, centralized pro-
duction planning)
- The validation of the control of production and service provision processes (chap. 7.5.2 (ISO 9001:2008); 8%
chap. 8.5.1 (ISO 9001:2015)) takes place in an organizational unit that is not situated at the location.
(validation by a testing laboratory at a different, central location)
- The Identification and traceability (chap. 7.5.3 (ISO 9001:2008); chap. 8.5.2 (ISO 9001:2015))of products 5%
and services is not relevant at this location.. (e.g. only purchases/sales)
- Customer property (chap. 7.5.4 (ISO 9001:2008); chap. 8.5.3 (ISO 9001:2015)) is not handled at this 5%
location.
- Control of monitoring and measuring devices (chap. 7.6 (ISO 9001:2008); chap. 7.1.5 (ISO 9001:2015)) 5%
takes place at a different (central) location
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- The determination of customer satisfaction (chap. 8.2.1 (ISO 9001:2008); chap. 9.1.2 (ISO 9001:2015)) 2%
takes place centrally (at a different location)
- Monitoring and measurement of products (Chap.. 8.2.4 (ISO 9001:2008); chap. 8.6 (ISO 9001:2015)) 3%
takes place in an organizational unit that is not situated at the location (e.g. a central laboratory)
Tab. 3a
Site-specific reason for reduction ISO 29990 (not applicable to the headquarters) Reasonable
reduction:
max
- The following processes relating to Management responsibility are being audited at another
location:
- Customer focus 2%
- Quality policy 2%
2%
- Quality target and quality management system planning
2%
- Communication 5%
- Management review 5%
- Internal audits 5%
- Risk- and financial management 5%
- Personnel- and competence management 5%
- Evaluation of learning service 8%
- Development of learning service 8%
In total, an additional reduction of more than 30 % at each location cannot be made in accordance
with this table. However, the number of on-site auditor days must always be assessed in terms of
appropriateness and increased where relevant.
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Tab. 4: Potential reasons for the increase owning to a site-specific multi site situation.
Reasonable
Site-specific reason for increase ISO 9001 (not applicable to the headquarters increase up
to
- The following processes relating to Management responsibility (chap. 5.1) are also being audited at this
site for other locations:
- Customer focus (chap. 5.2 (ISO 9001:2008); chap. 5.1.2 (ISO 9001:2015)) 2%
- Quality policy (chap. 5.3 (ISO 9001:2008); chap. 5.2 (ISO 9001:2015)) 2%
- Quality targets and the QMS planning (chap. 5.4 (ISO 9001:2008); chap. 6 (ISO 9001:2015)) 2%
- Responsibility, authority and communication (chap. 5.5 (ISO 9001:2008); chap. 5 (ISO 9001:2015)) 2%
- Management review (chap. 5.6 (ISO 9001:2008); chap. 9.3 (ISO 9001:2015)) 5%
Internal audits (chap. 8.2.2 (ISO 9001:2008); chap. 9.2 (ISO 9001:2015)) 5%
- Document control (chap. 4.2 (ISO 9001:2008); chap. 7.5 (ISO 9001:2015)) takes place centrally from this 5%
site
- Human resources (chap. 6.2 (ISO 9001:2008); chap. 7.2 (ISO 9001:2015)) are also managed for other 5%
locations (e.g. central human resources department).
- Planning of product realization (chap. 7.1 (ISO 9001:2008); chap. 8.1 (ISO 9001:2015)) also takes place 10 %
for other locations
- Customer communication (chap. 7.2.3 (ISO 9001:2008); chap. 8.2.1 (ISO 9001:2015)) in the narrower 5%
sense also takes place for the other locations from the (central) location
- Design and development (chap. 7.3 (ISO 9001:2008); chap. 8.3 (ISO 9001:2015)) are carried out for 20 %
other locations
- Purchasing (chap. 7.4 (ISO 9001:2008); chap. 8.4 (ISO 9001:2015)) is carried out for other locations (e.g. 10 %
central purchasing department.
- Control of production and service provision (chap. 7.5.1 (ISO 9001:2008); chap. 8.5.1 and 8.5.5 (ISO 5%
9001:2015)) is largely organized for other locations (e.g. centralized process planning, centralized pro-
duction planning.
- The validation of the control of production and service provision processes (chap. 7.5.2 (ISO 9001:2008); 5%
chap. 8.5.1 (ISO 9001:2015) takes place for other organizational units that are not located at the site.
(e.g. validation by a testing laboratory at the location being audited)
- Control of monitoring and measuring devices (chap. 7.6 (ISO 9001:2008); chap. 7.1.5 (ISO 9001:2015)) 5%
takes place for other locations (centrally)
- The determination of customer satisfaction (chap.8.2.1 (ISO 9001:2008); chap. 9.1.2 (ISO 9001:2015)) 2%
also takes place for other locations.
- Monitoring and measurement of products (chap. 8.2.4 (ISO 9001:2008); chap. 8.6 (ISO 9001:2015)) 3%
takes place for products produced at other locations (e.g. central laboratory).
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Please observe that for ISO 14001 / OHSAS 18001 offers (normally for CA, RA as well as extensions
audits and take over audits), the environmental relevance / risk level of the organization must have
been determined on the basis of the form „"Questionnaire for the Offer Preparation ISO 14001" /
„Questionnaire for the Offer Preparation OSHAS 18001“ or a customer self-declaration that is identi-
cal in terms of content must have been made. In order to allocate the environmental relevance / risk
level to the respective EA-codes (by bond per location) the procedural instruction, explanations in
chap. 5 and chap. 6 as well as the table in Annex 1 are to be used.
It is only allowed to deviate from the auditor time tables in chapter 4 with corresponding justifications.
The reasons for a reduction and increase of the number of auditor days for the audit must be stated in
writing and must be verifiable.
Note: The reduction reason „Environmental relevance / Risk of the product (or service) is very small com-
pared to the category allocated (e.g. textile or paper industry)” is deleted because of MD 5:2013. This reason
shall not be used in calculations created/updated after 15.05.2013
Regulation and supervision by competent external bodies (e.g. public authorities, experts) increases confi- 10 %
dence in the continuous assurance of legal conformity.
Identical activities performed in all shifts (only if shift working occurs) 15 %
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In total, an additional reduction of more than 30 % at each location cannot be made in accordance
with this table. However, the number of on-site auditor days must always be assessed in terms of
appropriateness and increased where relevant.
Tab. 4 Potential reasons for the increase owing to a site-specific multi site situation:
Site-specific reason for increase ISO 14001/DIN EN 16001/OHSAS 18001 (not applicable to the head- Reasonable
quarters) increase up
to
- The following processes relating to Management responsibility are being audited at this site and not at
the headquarters:
- Environmental / health and safety policy (chap. 4.2 ISO 14001:2004/OHSAS, chap. 5.2 ISO 5%
14001:2015)
- Evaluation and validation of environmental aspects / or rather risk assessment (chap. 4.3.1 ISO 5%
14001:2004/OHSAS, chap 6.1.2 ISO 14001:2015)
- Evaluation and validation of legal and other requirements (chap. 4.3.2 ISO 14001:2004/OHSAS, 5%
chap. 6.1.3 ISO 14001:2015)
- Implementation, realization and maintenance of environmental / health and safety objectives, targets 5%
and programs (chap. 4.3.3 ISO 14001:2004/OHSAS, chap. 6.2 ISO 14001:2015)
- Internal audit (chap. 4.5.5 ISO 14001:2004/OHSAS, chap. 9.2 ISO 14001:2015) 5%
- Management review (chap. 4.6 ISO 14001:2004/OHSAS, chap. 9.3 ISO 14001:2015) 5%
Human resources (chap. 4.4.1 1 ISO 14001:2004/OHSAS, chap. 7.1 a.2 ISO 14001:2015) are managed 5%
centrally from this location
Documentation and Document control (chap. 4.4.4, 4.4.5 ISO 14001:2004/OHSAS, chap. 7.5 ISO 5%
14001:2015) largely takes place from a central location that is not located at this site
Purchasing (chap. 4.4.6 ISO 14001:2004/OHSAS, chap. 8.1 ISO 14001:2015) is carried out centrally at this 10 %
location (e.g. central purchasing department)
Evaluation of compliance (chap. 4.5.2 ISO 14001:2004/OHSAS, chap. 9.1.2 ISO 14001:2015) largely takes 15 %
place from a central location located at this site
In total, an additional increase of more than 30 % at each location cannot generally be made in
accordance with this table.
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1.1.3 Reductions in audit duration for ISO 9001, ISO 14001 and OHSAS on the grounds of
combined procedures (for combined audits of the above standards or of the above
standards with SCC*, SCC **, SCP, ISO/TS 16949, DIN EN 16001)
To calculate the number of auditor days required for a combined audit which covers at least two (or
more) of the above standards (e.g. ISO 9001 and ISO 14001), the number of auditor days required
must first be calculated separately for each standard as outlined above and in accordance with the
values quoted in the tables of Sections 3 and 4.
Due to the special scope of ISO 29990 – only for learning service providers – are combinations with
other standards only in individual cases and in compliance with the possible overlap degrees possible
and individually to calculate. For this, the product manager is on.
The reduction (%) to be deducted from the number of auditor days determined for each stand-
ard is calculated in steps A. to C. as outlined below. It is a precondition that a combined audit
of the relevant standards is conducted predominantly at the same time. This also applies for
two stage audits (e.g. certification audit) for each stage separately.
Where:
X1,2,3…n is the number of standards for which auditor n is qualified relevant for the scope of the
combined audit;
Y is the number of management system standards to be covered by combined audit;
Z is the number of auditors in the audit team
Example: 2 standards (ISO 9001 and ISO 14001), 3 auditors, of which 2 qualified for two standards
100 ((21-1) + (22-1) + (13-1)) = 66,67 %
3(2-1)
The table below includes examples of audit-team constellations for which the extent of this ability (%)
is at least 50 %:,
Number of Number of Of whom qualified Of whom qualified Extent of ability %
Standards auditors for two standards for three stand-
ards
2 1 1 - 100
2 2 1 - 50
2 2 2 - 100
2 3 2 - 67
3 2 2 - 50
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3 2 - 1 50
3 3 3 - 50
3 3 1 1 50
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Each of the above criteria accounts for 12,5 % in the total level of integration.
Example: If an organization fulfils at least criteria 1, 2, 3 and 5 for the combined Standards (e.g. EM,
QM, OHSM): its has a central process for management review, coordinates internal audits centrally,
defines policies and objectives applicable to all management systems and maintains as uniform and
integrated a set of system documentation as possible; the level of integration is then calculated as 4
times 12.5 % and thus amounts to 50%.
C. The reduction (%) per standard is calculated with the help of the following matrix
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The extent (%) of the audit team’s ability to perform a combined audit which is calculated in ac-
cordance with step A. above is entered on the horizontal (x) axis, while the level of integration
calculated in accordance with step B. is entered on the vertical (y) axis. The values in the boxes of
the matrix indicate the extent of combined reduction (%) which can be deducted for the respective
standard.
Example: The audit team’s ability to perform the combined audit calculated in accordance with A. is
50%; the organization’s level of integration determined in accordance with B. is also 50 % >> in the
matrix, the two values intersect in the box indicating a 10 % reduction.
Consequently, the following applies: if the values calculated for both the audit team’s
ability to perform a combined audit and the organization’s level of integration amount
to at least 50 % each (see examples above), a combined reduction of 10 per cent can
be assumed per standard covered in the combined audit.
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4 Auditor time ISO 14001 and OHSAS 18001 (auditor days on-site)
The values in the table shows the „on site time“. This time meets 80 % of the values in the IAF-table.
The IAF times contains: time for planning and preparation; document review; interfacing with organi-
zation, personal; records, documentation and processes; report writing.
It does not include auditor travel time.
The auditor time for repeat audits is two thirds of the table values.
The auditor time for surveillance audits is one third of the table values.
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Allocation of risk classes to specific industrial branches and technical areas can be done based on the
actual issue of the document „Technical Areas and Business Sectors (EA-Branchen und Branchen-
gruppen / EA Scope Keys and Scope Groups).
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The risk classes are based of the TGA document UP 711 part 3.
If the organization has more than 85 employees a alternate classification can be used in stead of the
table of annex 1 as follows.
Risk classes:
IR > 45 high
IR > 30-45 medium
IR > 15-30 low
IR < 15 limited
Incident rates IR = (number of accidents with more than one day absence x 1,000,000)/annual total
number of hours worked a year.
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EAC Scope OHSAS-Risk
Class
27 Extraction, clarification and supply of water including river management medium
28/1 Deconstruction, demolition high
28/2 Civil and underground engineering, road construction high
28/2 Other construction industry (buildings, bridges, roads, industrial construction, high
subconstruction work)
29/1 Fuel retail and wholesale trade low
29/1 Wholesale and retail trade, general (incl. drug stores) low
29/2 Maintenance and repair of motor vehicles (incl. Sales of motor vehicles) and low
other products / consumer durables
30 Leisure services and related personnel services (without hotels and restau- low
rants)
30 Hotels and restaurants low
31/1 Transport and logistics sea / air / road low
31/1 Transport and logistics management services with no real motor pool to be low
managed
31/2 Telecommunication low
32/1 Credit business and insurance industry low
32/2 Real estate and housing, renting of movable goods, limited
Commercial estate agency, estate management
33 Data processing, information systems low
34/1 Research and development low
34/2 Engineering services (pure office/planning activities) low
35 Facility Management (in the broadest sense) -
Industrial cleanings, hygienic cleaning, dry cleaning, chemical cleaning(EAC
35 & 12); small paintshops for unspecific materials (EAC 35 & 12)
35 Other cleaning services, which can not be allocated to the above mentioned -
categories (e.g. usual commercial cleaning)
35 Technical examination procedures and laboratories -
35 All other general services (mainly pure administrative activities) limited
Security Services
36 Public and communal administration, military defense, social insurance low
37 Education medium
38/1 Health care-human medicine high
38/4 Health care-dentists
38/5 Health care-hospitals
38/2 Veterinarian services high
38/3 Social welfare matters high
39 Provision of other public and personal services limited
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