Translating Comments from the Inchcape Employee Experience Survey

Guidance notes for Translation Team

Who are we?
We are Hough HR Ltd, based in UK and we provide and run our Employee Experience Surveys to our client – Inchcape PLC around the world.

Once you have read through this guide – we will be very happy to answer any questions you may have. Please contact us by email or ring us at any tim
any queries: Contact Details:

About the Survey

The survey is anonymous. It asks the employees a series of questions about what is important to them and how they find their experience as an emplo

There are questions where they are asked to write responses in their own words – and we need these translated into English – AS THEY WRITE IT. Ple
interpret their meaning or improve the words they use. We want to hear the authentic tone of their voice in the translation.

Once we have your translation, we will then read through the responses and cleanse any appropriate remarks such as named references to individual
to safeguard anonymity. It is important that you do not share the responses directly with Inchcape – only send them to us. Once you have completed
translation please delete the data file. I am sure you will appreciate this is sensitive information and should be destroyed once completed on any PCs.

Your contract is with Inchcape and they will be paying your invoice upon completion. We will advise Inchcape once we have the completed Translatio
What you need to do
The Password was given to you in the email.

The employee comments requiring translation are laid out in the attached Comments Translation Excel document as follows and we need you to retur
translation using this document and in this same format: (Please don’t change the format of the sheet)

1.        Each person has a unique identifier number – and their responses are all on one line. It is very important that each person's comments ar
the SAME ROW as the Participant ID or reference number and not mixed up. We must be able to attribute the comments to the individual ref n

2.        The questions are all in separate columns across the sheet – with the question written in the column header.
3.        The TRANSLATION column contains the individual language responses / comments we need translating.

4.        Please translate the comments in the yellow and white columns and place the ENGLISH translation into the next wh
TRANSLATION – in exactly the same row.
5.        You can see that some people did not make any comments – so there are blank rows. You can ignore these – but d
we need to keep all the rows in the same order.
6.        If you think it would be helpful to explain any context re local words or phrases please add this to the column AF en
7. When English is found in "Survey Comments", please copy this into the English Translation column as it is.

Thank you
mployee at Inchcape.

ation document from you.

white and grey columns headed ENGLISH

t do please leave these blank rows where they are as

entitled “Translators comments” at the end of thr row

COMMENTS TRANSLATION MACEDONIA

Question 1
EMPLOYEE REF
NUMBER

Which of your current benefits matter

to you most?

Each employee's
answers are on
SURVEY COMMENTS
one line

MAC 1
MAC 2 k15,13plata,bonus,

MAC 3 Бонус

MAC 4 13 plata, bonusi , pokacuvanje na plata

MAC 5
MAC 6 plata

MAC 7 Plata

MAC 8 Bonus, Health insurance

MAC 9
MAC 10 bonus/13 plata/k15/platena sabota
 РЕГРЕС ЗА ГОДИШЕН ОДМОР, БОНУС ШЕМА НА
MAC 11 СРАБОТЕНО/ОСТВАРЕНО (КОГА СЕ ПРЕСМЕТУВА КАКО
ТРЕБА) ,.

MAC 12 plata, bonus, k15, 13 plata

MAC 13
MAC 14 k15, 13 plata
Награда за остварена цел/таргет. Не мора секогаш да е
MAC 15 финансиска.

MAC 16 /
13-та плата, признанија писмени за мојот придонес и стаж во
MAC 17 Inchcape, секако секој мал подарок и убав збор истотака ми е од
значење

MAC 18
MAC 19 plata,bonus,k15,13plata

MAC 20
MAC 21 K-15 ,13 ta plata pokacuvanje na platata

MAC 22
MAC 23 plata,

MAC 24
MAC 25 немам дополнителни придобивки освен личен доход
ACEDONIAN

uestion 1

Which of your current benefits

matter to you most?

ENGLISH TRANSLATION

Bonus

salary

salary

bonus/thirtheenth pay/k15/payed Saturday

salary,bonus,k15,thirteenth pay

k15, thirtheenth pay

reward for achieved goal/target.It does not have to be
financial always.

thitheenth pay. Written recognitions about my contribution,

staz in Inchscape,ofcourse every little gift and word means a
lot to me.

salary,bonus,k15,thirteenth pay

k-15,thirtheenth pay,salary raise

salary

I do not have any additional benefits except for personal

income
 Question 2

What other / new benefits would you

particularly value?

SURVEY COMMENTS

povisoka plata

pokacuvanje na plata, 15 godini vo firmata ne mi e pokacena plata

Поради редуциран кадар во рез.дел.,вработен во магацин

Soodvetna plata

Pension investment, networking with companies we cooperate

ИЗМОРЕН СУМ ДА ПИШУВАМ, ПО СЕ ИЗГЛЕДА НИКОЈ НЕ ГИ НИ
ГЛЕДА ОВИЕ АНКЕТИ!

koristenje na sluzbeno vozilo

Индивидуални награди на месечно ниво.

/
бидејќи се гледа крајот на пандемијата (поради тоа не се плаќаа бонуси
и работа во Сабота), да се врати плаќањето на саатите кои ги
работиме во Сабота како што и претходно беше регулирано..,

Realna nagrada ( bonus sistem )

Вреднување според заслугата

награда, бонус за посветеност и максимална ангажираност

Question 2

What other / new benefits would you

particularly value?

ENGLISH TRANSLATION

higher pay

adequate salary
I am tired of writing,after all it seems no one is seeing this polls!

using company veichle

individual awars on monthly basis

since the end of the pandemic is near ( becase of that we did not get pay
bonuses or work on Saturdays), we need to get for the hours we work on
Saturdays as I was regulated before

real awars (bonus system)

merit evaluation

award,bonus for commitment and maximum engagment

 Question 3

In three words, describe successful

Inchcape leaders. 1

SURVEY COMMENTS

Организатор

cesen

doverliv

Inspire
fokusiran

komunikativen

Мотивира

континуитет

inovativnost

Искуство

obrazuvan

Човечен

добар слушател
Question 3

In three words, describe successful

Inchcape leaders

ENGLISH TRANSLATION

organizer

honest

trustable
focused

communicative

motivating

continuity

innovation

experience

educated

human

good listener
 Question 4

In three words, describe successful

Inchcape leaders. 2

SURVEY COMMENTS

Комуникатор

praveden

posveten

commitment
iskren

kooperativen

Слуша

соработка

trpelivi

Транспарентност

realen

Да сослуша

непристрасен
Question 4

In three words, describe successful

Inchcape leaders

ENGLISH TRANSLATION

communicator

righteous

dedicated
honest

cooperative

listens

cooperation

patient

transparency

real

to hear you out

unbiased
 Question 5

In three words, describe successful

Inchcape leaders. 3

SURVEY COMMENTS

Бизнисмен

fleksibilen

komunikativen

Transparent
chesen

kompetenten

Исполнува

подобрување

inspirativni

Рационалност

praveden

Солидарен

визионер
Question 5

In three words, describe successful

Inchcape leaders

ENGLISH TRANSLATION

bussinesman

flexible

communicative

transparent
honest

competent

fulfilling

improvement

inspiring

rationality

righteous

solidarity

visionary
 Question 6

What do you enjoy about working at

Inchcape?

SURVEY COMMENTS

соработка со клиенти

Result Driven company

dinamika i timska rabota

raznovrsnosta na rabotite koi gi rabotam

Во сигурноста која ја дава интернационална компанија

брендот кој што го продаваме, колегите околу мене, работното време,

редовна плата, обуки, работна средина, итн

vo fleksibilnata rabota ,komunikacija

dinamicno atmosfera,

Во дружбата со колегите

во позитивната енергија меѓу вработените

Question 6

What do you enjoy about working at

Inchcape?

ENGLISH TRANSLATION

cooperation with clients

dynamic and teamwork

diversity of the things I do

in the certanty that international company provides

the brand we sell, colleagues aound me, work time,regular pay,trainings,

work enviroment etc.

in flexible job, communication

dynamic atmosphere

in hanging out with the colleagues

in the positive energy between the employees

 Question 7

What three words would you use to

describe Inchcape to a friend, when at its
best? 1

SURVEY COMMENTS

Бренд

najdobri

sigurnost

leader
otvoreno

golemi

Сигурност

работна средина

Uspesna

etika

Квалитет

добар бренд
Question 7

What three words would you use to

describe Inchcape to a friend, when at its
best?

ENGLISH TRANSLATION

brand

the best

safety
open

huge

safety

working environment

sucessaful

ethics

quality

good brand
 Question 8

What three words would you use to

describe Inchcape to a friend, when at its
best? 2

SURVEY COMMENTS

Организација

posvetenost

Trust
dinamichno

sigurni

Знаење

организираност

fleksibilna

odgovornost

Сигурност

висока технологија
Question 8

What three words would you use to

describe Inchcape to a friend, when at its
best?

ENGLISH TRANSLATION

dedication
dynamic

safety

knowledgw

organized

flexible

responsibility

safety

high end technology

 Question 9

What three words would you use to

describe Inchcape to a friend, when at its
best? 3

SURVEY COMMENTS

Лидер

globalen brend

Commitment
vozbudlivo

bezbedni

Мотивација

гаранција

stabilna

dinamika

Иднина

квалитет
Question 9

What three words would you use to

describe Inchcape to a friend, when at its
best?

ENGLISH TRANSLATION

leader

global brand

obvrska
exciting

safely

motivation

gurantee

stable

dynamics

future

quality
 Question 10

What three words would you use to

describe Inchcape to a friend, when at its
worst? 1

SURVEY COMMENTS

Несигурност
АЛЧНОСТ

Притисок

konfunzost

korporacija

пристрасност
Question 10

What three words would you use to

describe Inchcape to a friend, when at its
worst?

ENGLISH TRANSLATION
greed

pressure

confusion

corporation

bias
 Question 11

What three words would you use to

describe Inchcape to a friend, when at its
worst? 2

SURVEY COMMENTS
/

demotiviranost

target

нееднаквост
Question 11

What three words would you use to

describe Inchcape to a friend, when at its
worst?

ENGLISH TRANSLATION
unmotivation

target

inequality
 Question 12

What three words would you use to

describe Inchcape to a friend, when at its
worst? 3

SURVEY COMMENTS
/

neinovativnost

profit

лични интереси
Question 12

What three words would you use to

describe Inchcape to a friend, when at its
worst?

ENGLISH TRANSLATION
uninovativity

profit

personal interests
 Question 13

At Inchcape, what do we do WELL that has

a positive impact on your employee
experience?

SURVEY COMMENTS

Однос кон клиенти

redovna plata, uslovi za rabota,obuki,

sto ima redovna plata

Fair Treatment with colleaques, Result oriented, Clear Targets, KPI

messurment, Following OEM standards, Helath and Safety, Local Law
compliement
robotenjeto po pravila i standardi

Лична благосостојба

средината во која работам, обуки и надградби.., сертификати,

ucenje na novi metodi i zapoznavanje na novata tehnologija

Griza za vrabotenite,

позитивниот дух и посветеноста на колегите

Question 13

At Inchcape, what do we do WELL that

has a positive impact on your employee
experience?

ENGLISH TRANSLATION
working according to the rules and standards

Personal wellbeing

enviroment in which I work, training and upgrades, certificates

learning of new methods and new technology

care for the employees

positive spirit and dedication of the colleagues

 Question 14

What should we do better or change to

improve your experience?

SURVEY COMMENTS

Подобра организација,пополнување на дефицитарен

кадар,транспаретност за таргетите
zgolemuvanje na plata

da se zgolemi brojot na vraboteni

Focus on inovative thinking, addapt to changes, lead the industry

НИШТО ОД ОВИЕ ПРАШАЛНИЦИ, НЕ ДОПРИНЕСУВААТ ЗА
ПОДОБРО ФУНКЦИОНИРАЊЕ

Поголема мотивација на вработените

вработен плус во сектор каде што недостасува.., (поради пандемија во

минатиот период колеги кои беа од корист во тимот изгубија работа)

rakovodniot tim da uvidat dali si ja ja obavuvam rabotata profesionalno i

najdobro bi znaele sto bi pridonelo na podobro za mene, sekoj treba spored
svojata zasluga .

griza za vrabetenite
Почесто посета и разговор со вработените за да се согледа
вистинската слика и да се слушнат двете страни.

повисок личен доход и повремени награди или бонуси

Question 14

What should we do better or change to

improve your experience?

ENGLISH TRANSLATION

to increase the number of the employees

This questionaries are good for nothing, they do not contribute for better
functioning

Bigger motivation for the employees

emplyoed in a sector that was missing (because of the pandemics In the

past period useful colleagues in the team lost job)

the managments to check and see if I do my work profesionally and they

would know is the best for me, all according to their merit.

care for the employees

Meetings and communcation with the employees to see the real picture and
both sides to be heard

bigger personal income and occasionaly rewards or bonuses

 Queston 15

Please use the space below to add any

further comments you would like to share
with the Inchcape Leadership team.

SURVEY COMMENTS

Подобра организација

imam ista plata odkako sum zaposlen vo 2001 godina

ШТО И ДА СЕ КАЖЕ, НИКОГАШ НЕМА ДА СЕ ЗЕМЕ ВО ПРЕДВИД

poviskoi nagradi za vrabotenite za ostvaruvanje na zadadenite celi

работните часови во Сабота да се плаќаат регуларно согласно законот

за работа.., вработен плус во сектор кадешто недостасува

pogolema griza za vrabotenite

Почесто посета и разговор со вработените за да се согледа
вистинската слика и да се слушнат двете страни.

сметам дека треба да имам повисока плата во однос на моите обврски

и одговорност или соодветен бонус(награда) за зголемен ангажман.
Queston 15

Please use the space below to add any

further comments you would like to
share with the Inchcape Leadership
team.

ENGLISH TRANSLATION
Whatever I say It will never be taken in consideration

bigger rewards for the emplyoees for achiving the given goals

working hours in Saturdays to be payed regulary and according to labor law,

more employees in the sectors where are they needed

bigger care for the employees

Meetings and communcation with the employees to see the real picture and
both sides to be heard

I think I should have bigger salary according to my obligations and

responsabiles or adequate bonus (reward) for increased engagement
Translators Comments