Professional Documents
Culture Documents
Designing
Out Crime
Update to
the Board 2020
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deep listening
journeying
goals community
growing
sharing
decision-making
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Contents
1. About DOC ...........................................................................5
2. Our Projects..........................................................................6
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2019-2020
Highlights
Deepening and broadening our impact
2019-20 have seen further strengthening of DOC expertise and impact
in areas such as crime prevention, corrective environments and safety
in public places. We have also been strategically building our experience
and relationships in the areas of domestic violence and mental health.
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About DOC
The Designing Out Crime partnership exists to create knowledge and
impact that contributes to the safety and well-being of NSW communities.
It is a collaboration between the NSW Department of Community and
Justice and the University of Technology Sydney that brings collective
expertise, knowledge and capacity to these issues.
Partnership Objectives
DOC has three guiding objectives:
• create positive, demonstrated impact on key issues in line with the
NSW Premier’s priorities
• develop and contribute to international knowledge about the use and
value of design practices in creating system change and impact in the
public sector
• uild capability for NSW Department of Community and Justice through
b
collaborative projects that involve their staff and leverage the diverse
expertise throughout the university
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Our Projects
Duress (2020)
Intended purpose or outcome: The purpose of this project is to test
and evaluate domestic violence duress devices from a user and provider
perspective to better understand their effectiveness and consider changes
that may assist the NSW Staying Home and Leaving Violence program.
Research methodology: Desktop research/literature review; workshop with
service providers and other stakeholders; workshop with broader providers;
test duress alarms against performance criteria; survey of the working
group; analysis; synthesis
2019
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DOC Impact Projects
As a research unit within a University, DOC undertake specific design
research projects that seek to demonstrate our research impact in line with
the intentions of the Designing Out Crime partnership. We are currently
undertaking a number of projects aligned to our research including:
goals community
growing
sharing
decision-making
Aboriginal-led, genuinely healing for Aboriginal people, and can be applied
in subsequent locations and future programs.
Methodology: Creation of maps and visualisations to help the Nelly’s team
envisage and plan for a person’s journey through Nelly’s Healing Centre;
developing an evaluation framework that reflects priorities, values and
SHARING, REMEMBERING AND REFLECTING
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Co-creating services to prevent crime against
older people (2020-21)
Intended purpose or outcome: This design research project seeks to
engage older people in the process of developing ways to reduce crime
– particularly technology related crime – against older people. In parallel
to a broader bank project that takes an agile, minimal viable product
approach, this project will take a more user centred participatory approach
to the development process that is more open to new definitions of the
problem and solutions. This collaboration will connect stakeholders across
health and banking to work together.
Research methodology: Structured conversations, workshops and
iterative prototyping with a range of stakeholders.
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Broader DCJ
Sector projects
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Emu Plains Correctional Centre Redesign (2019)
Intended purpose or outcome: The project involves the redesign of a
number of facilities at the Emu Plains Correctional Centre for women—the
Visitors Centre and adjacent external visits space, new Employment and
Training Hub (the Hub) and Jacaranda Cottage outdoor space—as part of
Correctional Services NSW employment and training partnerships with the
Commonwealth Government. The redesigned spaces are intended to help
women connect with their communities and culture, and thus help them to
prepare for life after incarceration.
Methodology: Expert interviews, workshops and focus groups.
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Related external projects
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Carers, We See You (2019)
Intended purpose or outcome: The project aims to better understand
the everyday experiences and challenges faced by UTS student carers,
and develop ways that the university could better support student carers
to achieve a better balance in their lives as both students and carers.
Methodology: In collaboration with the Centre for Carers Research,
the UTS Centre for Social Justice and Inclusion and Carers NSW, the
project involved consultation via two focus group discussions with
student carers and two focus group discussions with UTS Academic
Liaison Officers. Subsequent design synthesis led to suggestions as
to how UTS could better support student carers, in terms of products
(e.g. carer’s card, welcome pack), people (development of a supportive
carers network), process (e.g. student carer registration at enrolment),
and policy (involving carers in the co-development of university policies
in this area).
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Related external projects
YOU AS
Respect.Now.Always Campaign
(2018–2019)
D
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GL
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UTS students; participatory design research events, including playful
public activations, with the UTS Sexual Assault and Harassment Working
Group and a Student Consultative Group to explore research findings and
drive further lines of inquiry.
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Respect.Now.Always Codesign (2020)
Intended purpose or outcome: The Codesign project aims to facilitate
grass roots cultural change in the UTS community – the codesign
sessions supported individuals to turn their ideas into actionable plans.
The sessions also elicited support needed from UTS leaders to help these
plans succeed.
Research methodology: Series of workshops with participants using
design methods in a participatory framework.
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Our Education
Student studios
Subject: iLab 1
Students undertaking a Masters of Data Science & Innovation were asked
to investigate limitations with current sources of data concerning domestic
violence, and explore merging with alternate solutions to address these
limitations by the use of proxies such as Google trends data. This subject
explores the use of existing sources of data with emerging big data sets.
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New Offerings
This year DIRC have expanded our education offerings to include short
courses and postgraduate offerings aimed at a professional audience.
These offerings are listed below.
Postgraduate courses:
• Graduate Certificate in Social and Service Design
This practical learning program is aimed at equipping students with a
design-based methodology to transform public engagement, practices,
services, regulations, policies, organisations and communities. The
course utilises an experiential, peer-learning model within the teaching
program and the learning environment offers a great opportunity for
collaboration and idea-sharing with fellow students across disciplines
and sectors.
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Our Research
Book Chapters
Lulham, R, Munro, T, Bradley, K, Kashyap, K & Tomkin, D 2018, ‘Local
Context: Social Practices’ in Wener, R & Chesla, E (eds), Towards Humane
Prisons- A Principled and Participatory approach to Prison planning and
design, International Committee of the Red Cross, Geneva, pp. 99-105.
Journal publications
Donnelly, S., Dean, S., Razavy, S. & Levett-Jones, T. (2019) ‘Measuring the
impact of an interdisciplinary learning project on nursing, architecture and
landscape design students’ empathy.’, PloS one, vol. 14, no. 10
Matthews, L., Donnelly, S. (2019). ‘Analogue x digital: Parallel techniques
for design learning’, Drawing: Research, Theory, Practice, vol. 4, no. 2, pp.
225-244
Svejkar, D., Elton, K, Malcolm, B, Pruscino, C. (2019) Using design to
generate change: Harnessing the student voice to prevent sexual assault
and sexual harassment. Journal of the Australian and New Zealand
Student Association Vol. 27, Issue 1.
Zafeirakopoulos, M. (2018) Exploring the Transdisciplinary Learning
Experiences of Innovation Professionals, TIM, timreview.ca/article/1178
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Conference papers
& presentations
Datt, G, Klippan, L. (2020) Telling Stories: Moving beyond empathy tools to
reciprocity. Workshop for ServDes 2020, Melbourne, Australia
Lulham, R., Kashyap, K., and Hinds, J. (2018). Moving beyond design
stereotypes – a study of the possibilities and contradictions for
manufacturers of secure cell components. Paper presented at the
International Corrections and Prisons Association conference.
Snell, S., Kashyap, K., Lulham, R. and Klippan, L. (2018). Integration no
Reintegration – The Role of Prison Planning and Design. Paper presented
at the International Corrections and Prisons Association conference.
Snell, S. Bradley, K. (Oct 2019). Plenary: Towards Humane Prisons
(International Committee of the Red Cross). Plenary paper presented at
EUROPRIS, Real Estate Workshop, Ljubljana.
Tomkin, D. (2019) Feeling Safe in the City. Conference in Gwangiu, South
Korea
Van Erp, S., Lulham, R., Kashyap, K. and Tomkin, D. (2018). How will
society deal with people who break the law in the future? An exploration
using a scenario planning approach. Paper presented at the International
Corrections and Prisons Association conference.
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Visiting Scholars
Samantha Donnelly
Samantha is an architectural educator with 18 years of experience and
currently lectures at UTS in the School of Architecture. She is also a PhD
Candidate in the Department of Architecture at Monash University, and the
XYX Lab which explores space, gender and communication. Her research
is focused on the existing spatial conditions of women’s refuges and
explores the possible effects or benefits of bespoke architectural design, in
working with women who have experienced violence. As part of her study
she has developed a research-based design guide for refuge providers,
refuge users and designers. A preliminary draft of this design guide is
being finalised for release in February 2020. With DIRC, Samantha has had
the opportunity to work on the Emu Plains Correctional Centre upgrade,
risk assessment documentation with Southern Cross Protection for the
Prince of Wales Hospital and the proposed upgrade for Nepean hospital.
PhD students
Kevin Bradley
Title: Citizen prison: Investigation into a citizen centred approach to
prison design
Dominic Grenot
Title: Re-imagining the work with social housing communities
Synopsis: This research is an exploration of what it would take to create
an evolving practice -how we see and do the necessary work, with
individuals, families, groups and communities that is equal to the change,
complexity and challenges the social housing communities of inner city
Sydney are facing. These communities will continue to experience greater
challenges as they transition into more mixed, dense and gentrifying
places. What could a practice look like for systems that engage, support
and work with and in these communities? What are the needed ingredients
for individuals, teams and systems as they partner, collaborate, and
work to create and design well-being, connection, empowerment and
citizenship. This research employs some systems, practice and fields
theories and their relationships to each other, utilising some ethnographic
reflections and other case studies with a design thinking lens that explores,
analyses and suggests possible new ideas and ways.
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Kiran Kashyap
Title: Designing transitions to localised systems of production and
consumption – helping to catalyse bioregional communities and
regenerative cultures
Synopsis: The numerous seemingly intractable social and ecological
crises currently facing humanity are deeply interconnected and require
fundamental sociocultural shifts in order to be meaningfully addressed.
Economic re-localisation is one potential approach to internalise the
social and environmental costs of production and consumption - and
could go some way to encourage ecocentric, bioregional communities.
This PhD research intends to (1) adapt a bioregional model for production
and consumption that engages with planetary boundaries as well as (2)
develop and pilot collaborative design tools to facilitate localised, circular
and regenerative material cultures.
Tasman Munro
Title: Re-authoring design: Shifting narratives in social design practice
Synopsis: A Practice-Based PhD that’s developing a Social Design process
called ‘Re-authoring Design’. Re-authoring is an approach in Narrative
Therapy that’s interested in shifting narratives, that is collaborating
with people to challenge the unproductive narratives that have formed
around their lives and opening space to construct and perform preferred
narratives to live by. Through literature reviews, expert interviews and two
collaborative projects this PhD is extending the principles of Re-authoring
into the co-design of objects and spaces. The objective is to create a
design process that goes beyond problem solving to be approached as an
experience that can be meaningful and transformative itself.
Mariana Zafeirakopoulos
Title: Innovating intelligence practice for complex social problems
Synopsis: Intelligence analysis’s role is to inform decision-makers on
evolving harm, probability and risk to community and how this might
be mitigated. However, intelligence practice is hampered in its ability to
effectively inform emerging and complex social problems (for example
terrorism prevention). Current practice has had limited evolution since the
post-Cold War era focusing on more linear problem-solving methods. This
research explores transdisciplinary and design approaches to innovating
intelligence practice, with a focus on the ‘co-production of knowledge’. It
explores how systems can work more inclusively, reflectively and be more
integrated across disciplines (e.g. policy, law, investigations, intelligence
analysis, community engagement etc.) to create new frameworks
or ways of understanding (and informing) complex social problems.
The methodology draws from qualitative research methods including
participatory design with experts in industry to imagine a new future of
intelligence practice. This new practice termed ‘Systemic intelligence’
proposes a structurally enabled approach to facilitate this co-production of
knowledge – one which designs, informs and helps shape the future of the
complex social problem.
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