You are on page 1of 16

Calyptra: Jurnal Ilmiah Mahasiswa Universitas Surabaya Vol.7 No.

2 (2018)

PERBANDINGAN SISTEM INFORMASI E-COMMERCE PADA


SIKLUS PENJUALAN TOKOPEDIA & BUKALAPAK

Vinna Tanjaya
Jurusan Akuntansi / Universitas Surabaya
vinnatanjaya.vt@gmail.com

Abstract
2QHRIWKHLPSRUWDQWUROHVRILQIRUPDWLRQV\VWHPVLQRUJDQL]DWLRQLVVXSSRUWLQJWKHRUJDQL]DWLRQLQ
PDNLQJGHFLVLRQ0RUHRYHUWKHLQIRUPDWLRQV\VWHPVFDQDOVRKHOSWKHRUJDQL]DWLRQRUFRPSDQ\WREH
PRUHVXFFHVVIXO7KHGHYHORSPHQWLQWHFKQRORJ\KDVFUHDWHGDQHZW\SHRIFRPSDQ\EDVHGRQRQOLQH
VKRSSLQJFDOOHGHFRPPHUFH)URPWKHH[LVWLQJHFRPPHUFHWKLVUHVHDUFKXVHVFRPSDQ\WKDWKDYH
VLPLODUNLQGRIEXVLQHVV7RNRSHGLDDQG%XNDODSDN7KH\DUHWKHWRSFRPSDQLHVLQWKHLUEXVLQHVVH
FRPPHUFH 7KH SXUSRVH RI WKLV UHVHDUFK LV WR FRPSDUH ERWK FRPSDQLHV¶ LQIRUPDWLRQ V\VWHPV IURP
RUGHULQJ SURFHVV E\ WKH FXVWRPHUXQWLOWKHSD\PHQW LV UHFHLYHGE\WKHVHOOHU 7KLV UHVHDUFKUHYHDOV
VSHFLILFDOO\DERXWWKHLQIRUPDWLRQV\VWHPVXVLQJTXDOLWDWLYHPHWKRG(YHU\WUDQVDFWLRQVSURFHVVZLOO
EH FRQQHFWHG WR WKH LQIRUPDWLRQ¶V TXDOLWLHV VR ZH ZLOO NQRZ WKH LQIRUPDWLRQ¶V VXSHULRULW\ DQG
VKRUWDJHIURPWKHFRPSDQLHV(YHU\DVSHFWWKDWZLOOEHGLVFXVVHGLQWKLVUHVHDUFKFDQEHXVHGWR
FRPSDUHDQ\RWKHUHFRPPHUFHWKDWDOUHDG\H[LVWRUXSFRPLQJHFRPPHUFHDVZHOO

.H\ZRUGV $FFRXQWLQJ ,QIRUPDWLRQ 6\VWHP 5HYHQXH &\FOH (&RPPHUFH ,QIRUPDWLRQ


4XDOLW\

PENDAHULUAN
 3DGD HUD WHNQRORJL VDDW LQL SHUDQDQ VLVWHP LQIRUPDVL VDQJDWODK SHQWLQJ EDJL VXDWX
RUJDQLVDVL NDUHQD VLVWHP LQIRUPDVL GDSDW PHQJRODK GDQ PHPEHULNDQ LQIRUPDVL XQWXN
PHQGXNXQJ SHQJDPELODQ NHSXWXVDQ NRRUGLQDVL GDQ SHQJDWXUDQ SDGD VHEXDK RUJDQLVDVL
.DUHQDVLVWHPLQIRUPDVLWHUVHEXWGDSDWPHPEDQWXSHUXVDKDDQGDODPSHQJDPELODQNHSXWXVDQ
PDNDVLVWHPLQIRUPDVL\DQJGLPLOLNLROHKSHUXVDKDDQDNDQVDQJDWPHQHQWXNDQSURVHVNLQHUMD
GDQWDWDNHORODELVQLV\DQJGLMDODQNDQ'DQNDUHQDPHQXQMXNNDQNLQHUMDGDULSHUXVDKDDQDWDX
RUJDQLVDVL WHUVHEXW PDND VLVWHP LQIRUPDVL MXJD GDSDW PHPEHULNDQ SHOXDQJ VXNVHV \DQJ
EHVDUEDJLSHUXVDKDDQ 3DXODGH 
 'DUL SHUNHPEDQJDQ WHNQRORJL \DQJ DGD PHPXQFXONDQ VHEXDK ELVQLV EHUEDVLV RQOLQH
DWDX PHQJJJXQDNDQ MDULQJDQ LQWHUQHW GHQJDQ DNWLYLWDV MXDO EHOL SURGXN DWDX MDVD DWDX GDSDW
GLVHEXW GHQJDQ (OHFWURQLF &RPPHUFH HFRPPHUFH  GLPDQD PHQXUXW 7HFKLQDVLD 2QOLQH

376
Calyptra: Jurnal Ilmiah Mahasiswa Universitas Surabaya Vol.7 No.2 (2018)

  MXPODK SHQJJXQD LQWHUQHW \DQJ EHUEHODQMD VHFDUDRQOLQHGL ,QGRQHVLD KLQJJD MDQXDUL
 WHODK PHQFDSDL  MXWD RUDQJ 6HODLQ EHVDUQ\D MXPODK SHQJJXQD HFRPPHUFH
SHUWXPEXKDQQ\D MXJD VHODOX PHQLQJNDW GDUL WDKXQ NH WDKXQ 3HQLQJNDWDQ MXPODK NRQVXPHQ
WHUKDGDS HFRPPHUFH PHQXQMXNNDQ EDKZD HFRPPHUFH PHPLOLNL SRWHQVL \DQJ EHVDU GDODP
GXQLDELVQLV
 'DUL EHUEDJDL DNWLYLWDV SHUGDJDQJDQ \DQJ GLODNXNDQ GDODP HFRPPHUFH DNWLYLWDV
\DQJSDOLQJSHQWLQJ \DLWXDNWLYLWDVSHQMXDODQ$NWLYLWDV SHUGDJDQJDQXWDPD \DQJGLODNXNDQ
ROHK HFRPPHUFH \DLWX PHQMXDO SURGXN 6HKLQJJD GHQJDQ VLVWHP LQIRUPDVL \DQJ VDQJDW
IDPLOLDU DWDX GLNHWDKXL ROHK PDV\DUDNDW WHUNDLW HFRPPHUFH DGDODK SDGD VLNOXV SHQMXDODQ
6HODLQ LWX GHQJDQ SHQMXDODQ DNDQ GDSDW PHQLQJNDWNDQ SURILW SHUXVDKDDQ 0DND GDUL LWX
NHEHUODQJVXQJDQ SHUXVDKDDQ WHUVHEXW MXJD DNDQ WHUMDPLQ NDUHQD VHPDNLQ EDQ\DN SHQJJXQD
\DQJ DNDQ PHODNXNDQ SHPEHOLDQ SURGXN GDQ EHUVLNDS OR\DO SDGD HFRPPHUFH \DQJ
EHUVDQJNXWDQ 1pVWRU 'XFK%URZQ   'DSDW GLNDWDNDQ VLNOXV SHQMXDODQ PHQMDGL XMXQJ
WRPEDN EDJL SHUXVDKDDQ HFRPPHUFH -XJD DGDQ\D SHQJDUXK GDUL SHUNHPEDQJDQ WHNQRORJL
EHUEDVLV NHXDQJDQ )LQDQFLDO 7HFKQRORJ\  \DQJ GDSDW PHPSHQJDUXKL VXDWX 1HJDUD GLPDQD
SHUXVDKDDQWHUVHEXWEHURSHUDVL 7KRPSVRQ 
 3HQWLQJQ\D VLVWHP LQIRUPDVL GDODP VHEXDK ELVQLV WHUXWDPD SDGD ELVQLV EHUEDVLV
RQOLQH GDQ GLGXNXQJ GHQJDQ PDUDNQ\D HFRPPHUFH GL ,QGRQHVLD PDND SHQHOLWL DNDQ
PHPEDQGLQJNDQ VLVWHP LQIRUPDVL GXD HFRPPHUFH \DQJ EHUDGD GL WLQJNDW WHUDWDV PHQXUXW
0DUNHWHUL3ULFH*URXS'DWDPDUHW\DLWX7RNRSHGLDGDQ%XNDODSDN










*DPEDU
7LQJNDWDQ(FRPPHUFH
6XPEHUL3ULFH*URXS2QOLQH 

377
Calyptra: Jurnal Ilmiah Mahasiswa Universitas Surabaya Vol.7 No.2 (2018)


 .DUHQD EDQ\DNQ\D HFRPPHUFH GL ,QGRQHVLD PDND DNDQ VDQJDW EHUJXQD EDJL
PDV\DUDNDW DWDX SHQJJXQD DSDELOD PHQJHWDKXL NHOHELKDQ GDQ NHNXUDQJDQ GDUL VLVWHP
LQIRUPDVL \DQJ GLPLOLNL ROHK HFRPPHUFH \DQJ PHPLOLNL WLQJNDW WHUDWDV 3HUNHPEDQJDQ H
FRPPHUFHDNDQWHUXVPHQLQJNDWKDOWHUVHEXWPHQXQMXNNDQEDKZDDNDQVHPDNLQEDQ\DNQ\D
HFRPPHUFH GLGXQLD WHNQRORJL 'DUL SHUNHPEDQJDQ WHUVHEXW PHQMDGL VDODK VDWX XQVXU
NHWLGDNSDVWLDQOLQJNXQJDQ \DQJPHUXSDNDQIDNWRUSHQHQWX NHSHUFD\DDQNRQVXPHQ (JHD 
*RQ]$OH] 3DGDSHQHOLWLDQVHEHOXPQ\DKDQ\DPHQJXQJNDSNDQVLVWHPLQIRUPDVLSDGD
HFRPPHUFH VDMD WDQSD GLEDQGLQJNDQ GHQJDQ HFRPPHUFH ODLQ \DQJ VHMHQLV GDQ GHQJDQ
WLQJNDW NHEHUDGDDQ SHUXVDKDDQ \DQJ FXNXS WLQJJL 6HKLQJJD SHQHOLWL LQJLQ PHPEHULNDQ
LQIRUPDVL\DQJOHELKGDODPNHSDGDSDUDNRQVXPHQ\DQJLQJLQPHPEHOLDWDXPHQMXDOGDODP
HFRPPHUFHVHUWDPHPEDQGLQJNDQEDJDLPDQDVLVWHPLQIRUPDVL \DQJGLJXQDNDQROHKNHGXD
HFRPPHUFH\DQJVHMHQLVGDQPHPLOLNLSHULQJNDWWHUWLQJJL \DLWX7RNRSHGLDGDQ%XNDODSDN
 3HQHOLWLDQ LQL EHUWXMXDQ XQWXN PHPEDQGLQJNDQ EDJDLPDQD VLVWHP LQIRUPDVL GDUL
NHGXD SHUXVDKDDQ GHQJDQ MHQLV \DQJ VDPD WHWDSL PHPLOLNL VLVWHP \DQJ EHUEHGD 'HQJDQ
PHQJHWDKXLVLVWHPLQIRUPDVLGDULNHGXDSHUXVDKDDQWHUVHEXWSDUDSHQJJXQD7RNRSHGLDGDQ
%XNDODSDN DNDQ PHQLQJNDWNDQ WLQJNDW NHSHUFD\DDQ\D GDODP SHQJDPELODQ NHSXWXVDQ
SHPEHOLDQEDUDQJGLNHGXDHFRPPHUFHWHUVHEXW
 3HQHOLWLDQ LQL EHUIRNXV SDGD VLVWHP LQIRUPDVL SDGD VLNOXV SHQMXDODQ 7RNRSHGLD GDQ
%XNDODSDNPXODLGDULSURVHVSHPHVDQDQKLQJJDSHPED\DUDQGLWHULPDROHKSHQMXDO+DOKDO
DSD VDMD \DQJ PHPEHGDNDQ GDUL NHGXD SHUXVDKDDQ PDXSXQ SHUVDPDDQ GDUL NHGXDQ\D DNDQ
GLEDKDV GDODP SHQHOLWLDQ LQL 6HWHODK PHQJHWDKXL SHUVDPDDQ GDQ SHUEHGDDQQ\D PDND
SHQHOLWLDQ LQL DNDQ PHQMHODVNDQ NHOHELKDQ GDQ NHNXUDQJDQ GDUL VLVWHP LQIRUPDVL \DQJ
GLPLOLNLROHK7RNRSHGLDGDQ%XNDODSDN

TELAAH TEORETIS

 6LVWHP ,QIRUPDVL PHPLOLNL SHQJHUWLDQ \DLWX FDUD \DQJ WHURUJDQLVLU XQWXN


PHQJXPSXONDQ PHPDVXNNDQ PHPSURVHV PHQ\LPSDQ PHQJHOROD PHQJRQWURO GDQ
PHODSRUNDQ GDWD VHKLQJJD GDSDW PHQGXNXQJ SHUXVDKDDQ DWDX RUJDQLVDVL XQWXN PHQFDSDL
VXDWX WXMXDQ 7DQWUD   6LVWHP LQIRUPDVL WLGDN KDQ\D EHUXSD SHUDQJNDW NHUDV DWDXSXQ

378
Calyptra: Jurnal Ilmiah Mahasiswa Universitas Surabaya Vol.7 No.2 (2018)

OXQDN VDMD WHWDSL MXJD GDSDW EHUXSD SURVHGXUGRNXPHQWDVL GDQ IRUPXOLU \DQJ GDSDW GLRODK
XQWXN PHQGXNXQJ DWDX PHQFDSDL VXDWX WXMXDQ SHUXVDKDDQ PHQXUXW :LQDQWL   3URVHV
SHQJRODKDQ GDWD PHQMDGL VXDWX LQIRUPDVL \DQJ GDSDW PHQGXNXQJ SHQFDSDLDQ WXMXDQ
SHUXVDKDDQ PHPLOLNL EHUEDJDL NDUDNWHULVWLN PHQXUXW 5RPQH\ GDQ 6WHLQEDUW   GLPDQD
VXDWX LQIRUPDVL GLNDWDNDQ EDLN MLND GDSDW PHQJXUDQJL NHWLGDNSDVWLDQ 5HOHYDQW  EHEDV GDUL
NHVDODKDQ 5HOLDEOH WLGDNPHQJKLODQJNDQDVSHNSHQWLQJGDULVXDWXDNWLYLWDV\DQJGLODNXNDQ
&RPSOHWH SHPEXDWDQNHSXWXVDQWHSDW ZDNWX 7LPHO\ 'LVDMLNDQGDODPIRUPDW \DQJMHODV
8QGHUVWDQGDEOH 'XDRUDQJPHQJKDVLONDQLQIRUPDVL\DQJVDPD 9HULILDEOH 7HUVHGLDSDGD
VDDWSHQJJXQDPHPEXWXKNDQGDQGDODPIRUPDW\DQJELVDPHUHNDJXQDNDQ $FFHVVLEOH 
 6LVWHP \DQJ GLJXQDNDQ XQWXN PHQJXPSXONDQ PHQFDWDWPHQ\LPSDQ GDQ PHQJRODK
GDWD JXQD PHQJKDVLONDQ LQIRUPDVL WHUNDLW SHQ\HGLDDQ EDUDQJ GDQ MDVD NHSDGD NRQVXPHQ
KLQJJD SHPED\DUDQ SHQMXDODQ WHUVHEXW XQWXN SHQJDPELODQ NHSXWXVDQ PHUXSDNDQ VLVWHP
LQIRUPDVLDNXQWDQVLVLNOXVSHQMXDODQ 5RPQH\GDQ6WHLQEDUW 'DODPVLNOXVSHQMXDODQ
PHPLOLNLDNWLYLWDVXWDPD\DLWX6DOHV2UGHU(QWU\\DQJWHUGLULGDUL7DNLQJ&XVWRPHU2UGHU
&UHGLW $SSURYDO &KHFNLQJ ,QYHQWRU\ $YDLODELOLW\ GDQ 5HVSRQGLQJ WR FXVWRPHU LQTXLULHV
$NWLYLWDV\DQJNHGXD\DLWX6KLSSLQJ\DQJWHUGLULGDULWDKDS\DLX3LFNDQG3DFN7KH2UGHU
GDQ6KLS7KH2UGHU$NWLYLWDV\DQJNHWLJD\DLWX%LOOLQJGHQJDQWDKDSLQYRLFLQJGDQDNWLYLWDV
\DQJWHUDNKLU\DLWX&DVK&ROOHFWLRQ'DULDNWLYLWDVGDODPVLNOXVSHQMXDODQWHUVHEXWWHUGDSDW
EHUEDJDL IDNWRU NHVXNVHVDQ GDODP VHEXDK HFRPPHUFH \DLWX 3LOLKDQ GDQ 1LODL .LQHUMD GDQ
/D\DQDQ 7DPSLODQ GDQ 1XDQVD 3HULNODQDQ GDQ ,QVHQWLI $WHQVL 3ULEDGL +XEXQJDQ
.RPXQLWDV VHUWD NHDPDQDQ GDQ NHDQGDODQ 2¶%ULHQ  3DGD VLNOXV SHQMXDODQ H
FRPPHUFHVHWLDSDNWLYLWDVDNDQPHQJKDVLONDQVXDWXLQIRUPDVLGDULEHUEDJDLIDNWRU\DQJDGD
GLPDQD LQIRUPDVL WHUVHEXW GDSDW GLNDWDNDQ EDLN EHUGDVDUNDQ WHRUL 5RPQH\ GDQ 6WHLQEDUW
 

METODE
 3HQHOLWLDQ LQL WHUPDVXN ([SODQDWRU\ 5HVHDUFK GLNDUHQDNDQ SHQHOLWLDQ LQL DNDQ
PHPDSDUNDQ GDQ PHQLQJNDWNDQ SHPDKDPDQ PHQGDODP PHQJHQDL VLVWHP LQIRUPDVL H
FRPPHUFH SDGD VLNOXV SHQMXDODQQ\D 2E\HN \DQJ GLJXQDNDQ SDGD SHQHOLWLDQ LQL DGDODK 
SHUXVDKDDQ HFRPPHUFH \DQJ VDDW LQL PHPLOLNL SHULQJNDW WHUWLQJJL GLEDQGLQJNDQ GHQJDQ H
FRPPHUFH \DQJ ODLQQ\D GDUL VHJL MXPODK SHQJXQMXQJ SHUWXPEXKDQ SHQMXDODQ GL WLDS

379
Calyptra: Jurnal Ilmiah Mahasiswa Universitas Surabaya Vol.7 No.2 (2018)

EXODQQ\D GDQ MXPODK \DQJ PHQJXQJJDK DSOLNDVL 7RNRSHGLD GDQ %XNDODSDN 'LPDQD
7RNRSHGLDGDQ%XNDODSDNPHUXSDNDQSHUXVDKDDQ\DQJEHUJHUDNGLELGDQJOD\DQDQMXDOEHOL
RQOLQH GDQ ULWHO HFRPPHUFH 3HQHOLWLDQ LQL DNDQ PHQMDZDE EHEHUDSD UHVHDUFK TXHVWLRQ
GHQJDQEHUEDJDLPHWRGHSHQJXPSXODQGDWD0HWRGHSHQJXPSXODQGDWD\DQJGLJXQDNDQ\DLWX
2EVHUYDVL GHQJDQ PHWRGH SDUWLVLSDQ GLPDQD SHQHOLWL DNDQ EHUSDUWLVLSDVL VHEDJDL SHQJJXQD
GDUL7RNRSHGLDGDQ%XNDODSDNGHQJDQPHODNXNDQSHPEHOLDQSURGXNSDGDNHGXDHFRPPHUFH
WHUVHEXW 6HODLQ LWX MXJD GLODNXNDQ SHQJXPSXODQ GDWD PHODOXL ZDZDQFDUD VHPLVWUXFWXUH
NHSDGD3HODQJJDQGDQ3HQMXDOGDODP7RNRSHGLDGDQ%XNDODSDNXQWXNPHQJHWDKXLLQIRUPDVL
\DQJ OHELK GDODP PHQJHQDL VLVWHP LQIRUPDVL SHQMXDODQ VHVXDL GHQJDQ SHQJHWDKXDQ GDQ
SHQJDODPDQ &XVWRPHU PDXSXQ 6HOOHU GL 7RNRSHGLD GDQ %XNDODSDN 0HWRGH SHQJXPSXODQ
GDWD \DQJ WHUDNKLU \DLWX GHQJDQ PHODNXNDQ DQDOLVLV GRNXPHQ XQWXN PHQJDQDOLVLV GDQ
PHODNXNDQSHUEDQGLQJDQNHGXDSHUXVDKDDQ0HWRGHSHQJXPSXODQGDWDGLODNXNDQSDGDEXODQ
-XOLKLQJJD6HSWHPEHU

HASIL DAN PEMBAHASAN

Gambaran Umum Perusahaan


7RNRSHGLDEHUPXODGLWDKXQ:LOOLDP7DQXZLMD\DGDQ/HRQWLQXV$OSKD(GLVRQ
\DQJ LQJLQ PHPHFDKNDQ PDVDODK \DQJ WHUMDGL DQWDUD SHQMXDO GDQ SHPEHOL VHSHUWL NDVXV
SHQLSXDQDWDXNHWDNXWDQGDQNHUDJXDQNHUDJXDQODLQ\DQJGLDODPLSHPEHOLGDODPPHPEHOL
VHFDUDRQOLQHDNKLUQ\D7RNRSHGLDFRPUHVPLGLOXQFXUNDQNHSXEOLNSDGD$JXVWXVGL
EDZDKQDXQJDQ377RNRSHGLD\DQJGLGLULNDQROHK:LOOLDP7DQXZLMD\DGDQ/HRQWLQXV$OSKD
(GLVRQSDGD)HEUXDUL7RNRSHGLDFRPPHQDZDUNDQMXWDDQSURGXN\DQJWHUEDJLGDODP
NDWHJRULEHVDUPHOLSXWL3DNDLDQ)DVKLRQ $NVHVRULV.HFDQWLNDQ.HVHKDWDQGOO

 %XNDODSDN GLGLULNDQ ROHK $FKPDG =DN\ SDGD DZDO WDKXQ  QDPXQ %XNDODSDN
EDUX EHUVWDWXV VHEDJDL VHEXDK 3HUVHURDQ 7HUEDWDV 37  SDGD 6HSWHPEHU  GDQ GLNHOROD
ROHK PDQDMHPHQ \DQJ GLSLPSLQ ROHK $FKPDG =DN\ VHEDJDL &(2 &KLHI ([HFXWLYH 2IILFH 
GDQ 1XJURKR +HUXFDK\RQR VHEDJDL &72 &KLHI 7HFKQRORJ\ 2IILFHU  %XNDODSDN PHPLOLNL
SURJUDP XQWXN PHPIDVLOLWDVL SDUD8.0\DQJ DGD GL ,QGRQHVLD XQWXN PHODNXNDQ WUDQVDNVL
MXDO EHOL VHFDUD RQOLQH +DO LQL GLNDUHQDNDQ WUDQVDNVL PHODOXL RQOLQH GDSDW PHPSHUPXGDK
8.0GDODPPHQMXDOSURGXNSURGXN\DQJPHUHNDPLOLNLWDQSDKDUXVPHPLOLNLWRNRRIIOLQH

380
Calyptra: Jurnal Ilmiah Mahasiswa Universitas Surabaya Vol.7 No.2 (2018)

Sistem Informasi Siklus Penjualan Tokopedia

6LNOXVSHQMXDODQGL7RNRSHGLD GLPXODLGDULSDUDSHQMXDO\DQJPHODNXNDQSHQMXDODQ
GL 7RNRSHGLD \DLWXPHQJXQJJDKSURGXNGLPDQDSHQMXDOGL 7RNRSHGLDKDUXVPHPLOLNLDNXQ
WHUOHELKGDKXOXNHPXGLDQPHODNXNDQSHQJLVLDQGDWDSHQMXDO6LNOXVSHQMXDODQGL7RNRSHGLD
GDSDW GLODQMXWNDQ NHWLND SHPEHOL PHQJDNVHV ZHEVLWH 7RNRSHGLD -LND SHPEHOL LQJLQ
PHODNXNDQSHPEHOLDQPDNDSHPEHOLDNDQPHPLOLKNDWHJRULSURGXN\DQJGLLQJLQNDQGHQJDQ
PHQJHWLNNDQ GL NRWDN SHQFDULDQ WHUGDSDW SDGD KDODPDQ XWDPD 7RNRSHGLD 6HWHODK
PHQHPXNDQNDWHJRULSURGXNDWDXSURGXN\DQJGLFDULDNDQPXQFXOEHUEDJDLPDFDPSURGXN
VHMHQLV SDGD KDODPDQ GDIWDU SHQFDULDQ SURGXN 'L KDODPDQ \DQJ EHULVL EHUEDJDL PDFDP
SLOKDQSURGXN \DQJVHMHQLV DNDQGLWHPXNDQEHUEDJDL LQIRUPDVLVHODLQJDPEDUSURGXN \DLWX
QDPD SURGXN KDUJD VLPERO UDWLQJ QDPD WRNR GDQ ORNDVL WRNR 6HWHODK PHPEXND KDODPDQ
SURGXN \DQJ GLLQJLQNDQ DNDQ PXQFXO EHUEDJDL LQIRUPDVL \DLWX MXPODK RUDQJ \DQJ PHOLKDW
SURGXNWHUVHEXWMXPODKSURGXN\DQJWHUMXDOGOO

 .HPXGLDQ WDKDS VHODQMXWQ\D \DLWX -LND LQJLQ PHODNXNDQ SHPEHOLDQ SHPEHOL


GLZDMLENDQ XQWXN PHQGDIWDU WHUOHELK GDKXOX -LND SHPEHOL LQJLQ PHODQMXWNDQ NH SURVHV
SHPEHOLDQ SHPEHOL DNDQ PHQJLVL IRUPXOLU SHPEHOLDQ GLPDQD EHULVL GDWD SHPEHOL VHSHUWL
QDPD DODPDW QRPRU WHOHSRQ GDQ MHQLV SHQJLULPDQ \DQJ GLSLOLK  6HWHODK PHODNXNDQ
SHQJLVLDQGDWDSHPEHOLDQDNDQDGDNRQILUPDVLGDWDSHPEHOLDQGHQJDQWRWDOSHPED\DUDQ\DQJ
KDUXV GL ED\DU ROHK SHPEHOL 7DKDS SHPEHOLDQ VHODQMXWQ\D \DLWX DNDQ PXQFXO WRWDO
SHPED\DUDQ GLODQMXNDQ GHQJDQ 7DKDS SHPED\DUDQ GLPDQD SHPED\DUDQ GDSDW GLODNXNDQ
GHQJDQ  PHWRGH SHPED\DUDQ \DLWX WUDQVIHU GDQ PHQJJXQDNDQ NDUWX NUHGLW 6HWHODK
PHODNXNDQSHPED\DUDQGDQDDNDQPDVXNNHUHNHQLQJ7RNRSHGLDGLPDQDVLVWHPLQLGLVHEXW
GHQJDQVLVWHPUHNHQLQJEHUVDPD HVFURZ GDQNHPXGLDQSHQMXDODNDQPHQHULPDQRWLILNDVL
SHVDQDQODOXSHQMXDOMXJDDNDQPHODNXNDQSHQJHFHNDQVWRNEDUDQJMLNDVWRFNEDUDQJPDVLK
DGD SHQMXDO GDSDW ODQJVXQJ PHQJLULPNDQ SURGXN NH DODPDW SHPEHOL GDQ PHODNXNDQ
NRQILUPDVL SHQJLULPDQ GLPDQD SHPEHOL KDUXV PHQJLVLNDQ QRPRU UHVL VHWHODK PHODNXNDQ
SHQJLULPDQ EDWDV ZDNWX SHQJLULPDQ \DLWX [  MDP 6HWHODK SHPEHOL PHQHULPD EDUDQJ
SHPEHOLGLZDMLENDQXQWXNPHODNXNDQNRQILUPDVLSHQHULPDDQEDUDQJNH7RNRSHGLDGDQMXJD
PHPEHULNDQXODVDQWHUKDGDSSURGXN\DQJGLEHOL-LNDWLGDNDGDNHOXKDQPDNDGDQD\DQJGL

381
Calyptra: Jurnal Ilmiah Mahasiswa Universitas Surabaya Vol.7 No.2 (2018)

7RNRSHGLDDNDQGLFDLUNDQNHSHQMXDOEHUEHQWXNVDOGR\DQJGLPLOLNLGL7RNRSHGLD\DLWX7RNR
&DVK ILWXU XQWXN PHQ\LPSDQ VDOGR GL DNXQ 7RNRSHGLD  GDQ VHWHODK PDVXN GL 7RNR &DVK
MLND LQJLQ PHQDULN GDQD WHUVHEXW SHQMXDO KDUXV PHOHZDWL DGDQ\D WDKDS SHQDULNDQ GDQD
6HWHODKWDKDSSHQDULNDQGDQDVHOHVDLGDQDDNDQODQJVXQJPDVXNNHUHNHQLQJSHQMXDO

Sistem Informasi Siklus Penjualan Bukalapak

6LNOXVSHQMXDODQGL%XNDODSDNGLPXODLGDULSDUDSHQMXDO\DQJPHODNXNDQSHQMXDODQ
GL %XNDODSDN \DLWXPHQJXQJJDKSURGXNGLPDQDSHQMXDOGL %XNDODSDNKDUXVPHPLOLNLDNXQ
WHUOHELK GDKXOX NHPXGLDQ PHODNXNDQ SHQJLVLDQ GDWD SHQMXDO 6LNOXV SHQMXDODQ GDSDW
GLODQMXWNDQGLPDQDNHWLNDSHQJJXQDPHQJDNVHVZHEVLWH%XNDODSDNFRP/DOXMLNDSHQJJXQD
LQJLQPHODNXNDQSHPEHOLDQPDNDSHQJJXQDGDSDWPHQJHWLNNDQSURGXN\DQJLQJLQGLEHOLGL
NRWDN SHQFDULDQ SURGXN 6HWHODK PHQJHWLNNDQ SURGXN \DQJ GLLQJLQNDQ GL NRWDN SHQFDULDQ
PDND DNDQ PXQFXO KDODPDQ EDUX GL PDQD EHULVL EHUEDJDL NXPSXODQ SURGXN \DQJ VHMHQLV
LQIRUPDVL \DQJ GDSDW GLOLKDW QDPD SURGXN JDPEDU SURGXN KDUJD SURGXNVLPERO SHODSDN
SUHPLXP GDQ VLPERO JURVLU 6HWHODK PHPLOLK SURGXN GDUL EHUEDJDL SLOLKDQ SURGXN \DQJ
GLVHGLDNDQ PDND DNDQ PXQFXO KDODPDQ EDUX EHULVL JDPEDU SURGXN QDPD SURGXN KDUJD
SURGXNGHWDLOSURGXN\DQJEHULVLLQIRUPDVLPHQJHQDLMXPODKSURGXN\DQJWHUMXDOGOO

 6HWHODKSHPEHOLPHOLKDWLQIRUPDVLSURGXNSURVHVSHPEHOLDQGDSDWGLODQMXWNDQSURVHV
SHPEHOLDQGL%XNDODSDNGDSDWGLODNXNDQWDQSDKDUXVPHQGDIWDUWHUOHELKGDKXOXMDGLSHPEHOL
KDQ\D PHPDVXNNDQ QDPD HPDLO QRPRU KDQGSKRQH GDQ DODPDW SHQJLULPDQ VHUWD PHPLOLK
MHQLVSHQJLULPDQ\DQJDNDQGLJXQDNDQ.HPXGLDQGDSDWGLODQMXWNDQSDGDSURVHVSHPED\DUDQ
3URVHV VHODQMXWQ\D VHWHODK SHQGDIWDUDQ DNXQ DGDODK PHODNXNDQ SHQJLVLDQ GDWD SHPEHOLDQ
6HWHODKSHQJLVLDQGDWDSHPEHOLSURVHVVHODQMXWQ\D\DLWX3HPED\DUDQGLPDQDSHQJJXQDDNDQ
PHPLOLK PHWRGHSHPED\DUDQ6HWHODKYHULILNDVL SHPED\DUDQGDQDDNDQ PDVXNNHUHNHQLQJ
%XNDODSDN GLPDQD VLVWHP LQL GLVHEXW GHQJDQ VLVWHP UHNHQLQJ EHUVDPD HVFURZ  GDQ
NHPXGLDQ SHVDQDQ SHPEHOL DNDQ ODQJVXQJ PDVXN NH QRWLILNDVL SHQMXDO 3HQMXDO MXJD GDSDW
PHODNXNDQ WHULPD DWDX WRODN SHVDQDQ VHWHODK PHQJHWDKXL NHWHUVHGLDDQ EDUDQJ 6HWHODK LWX
SHODSDN DNDQ PHODNXNDQ SHQJLULPDQ MLND EDUDQJ PDVLK DGD MLND EDUDQJ WLGDN DGD PDND
SHODSDN DNDQ PHPEHULNDQ LQIRUPDVL NHSDGD SHPEHOL XQWXN PHQJJDQWL EDUDQJ \DQJ ODLQ
PHODOXL ILWXU GL ZHEVLWH %XNDODSDN 6HWHODK WDKDS SHQJLULPDQ PDND SHPEHOL GLZDMLENDQ

382
Calyptra: Jurnal Ilmiah Mahasiswa Universitas Surabaya Vol.7 No.2 (2018)

XQWXN PHPEHULNDQ NRQILUPDVL SHQHULPDDQ EDUDQJ -LND WLGDN DGD NHOXKDQ %XNDODSDN DNDQ
PHQFDLUNDQ GDQD NH SHODSDN GDODP EHQWXN VDOGR .HPXGLDQ SHODSDN KDUXV PHQDULN GDQD
GHQJDQPHPDVXNNDQQRPRUUHNHQLQJGDQEDQN\DQJGLSLOLK

Perbandingan Sistem Informasi Siklus Penjualan Tokopedia dan Bukalapak
 %HUGDVDUNDQ VLVWHP LQIRUPDVL $NXQWDQVL SDGD VLNOXV SHQMXDODQ WHUGDSDW  DNWLYLWDV
\DLWX6DOHV2UGHU(QWU\6KLSSLQJ%LOOLQJGDQ&DVK&ROOHFWLRQ'LEDZDKLQLDNDQGLEDKDV
PHQJHQDL SHUEDQGLQJDQ VLVWHPLQIRUPDVL7RNRSHGLDGDQ %XNDODSDNEHUGDVDUNDQDNWLYLWDV
WHUVHEXW
 %HUGDVDUNDQ DNWLYLWDV 6DOHV 2UGHU (QWU\ XQWXN -XDO SURGXN 7RNRSHGLD XQWXN [
XQJJDKSURGXNKDQ\DGDSDWGLODNXNDQSHUVDWXMHQLVSURGXNVHGDQJNDQGL%XNDODSDNGDSDW
PHODNXNDQ OHELK GDUL VDWX MHQLV SURGXN VHNDOLJXV 8QWXN SHQJHORODDQ WRNRODSDN 8QWXN
SURGXN\DQJGLXQJJDKGL7RNRSHGLDGDQ%XNDODSDNDNDQODQJVXQJWHUNDWHJRULVDVLNHGDODP
EHUEDJDL(WDODVH8QWXNSURGXN\DQJGLXQJJDKGL7RNRSHGLDGDQ%XNDODSDNDNDQODQJVXQJ
WHUNDWHJRULVDVL NHGDODP EHUEDJDL (WDODVH 7RNRSHGLDGDODPKDO LQLPHPEHULNDQILWXUSURPR
NHSDGD SHQMXDO GLPDQD SHQMXDO GDSDW PHODNXNDQ SURPRVL VHFDUD JUDWLV WLDS  MDP [
6HGDQJNDQ GL %XNDODSDN MXJD PHQ\HGLDNDQ SURPRVL XQWXN GDSDW PXQFXO SDGD KDODPDQ
XWDPDPDXSXQSDGDGDIWDUSHQFDULDQSURGXNWHWDSLWLGDNPHQ\HGLDNDQILWXUSURPRVLVHFDUD
JUDWLV NHSDGD SHQMXDO VHPXDQ\D GLODNXNDQ EHUED\DU 3DGD KDODPDQ XWDPD 7RNRSHGLD WLGDN
PHQDPSLONDQ SURGXNSURGXN VHFDUD ODQJVXQJ SDGD NRQWHQ KDODPDQ WHWDSL GLWDPSLONDQ
EHUXSD NDWHJRULNDWHJRUL SURGXN 6HGDQJNDQ GL %XNDODSDN WLGDN WHUEDJL GDODP NDWHJRUL
NDWHJRULWHUWHQWXPHODLQNDQEHUXSDWDPSLODQSURGXNVHFDUDODQJVXQJEHVHUWDLQIRUPDVLKDUJD
GDQ UDWLQJ SURGXN WHUVHEXW 3DGD VDDW PHODNXNDQ SHQFDULDQ SURGXN GL NDWDORJ 7RNRSHGLD
PHPEHULNDQ UHNRPHQGDVL NDWHJRUL SURGXN \DQJ VHMHQLV GDQ WRNR \DQJ PHQMXDO SURGXN
WHUVHEXW GLPDQD WRNR WHUVHEXW PXQFXO NDUHQD PHPLOLNL UDWLQJ \DQJ WLQJJL 6HGDQJNDQ
%XNDODSDNPHPEHULNDQUHNRPHQGDVLSURGXN\DQJVHMHQLVGHQJDQLQIRUPDVLKDUJDNHPXGLDQ
MXJDWHUGDSDWUHNRPHQGDVLSHODSDN\DQJGLPDQDUHNRPHQGDVL\DQJGLEHULNDQROHK%XNDODSDN
EXNDQ EHUGDVDUNDQ UDWLQJ WHUWLQJJL WHWDSL OHELK VHFDUD DFDN GDQ \DQJ SDOLQJ VHVXDL GHQJDQ
NDWDNXQFLSHQFDULDQSURGXN3DGDKDODPDQGLVSOD\SURGXNGL7RNRSHGLDEHEHUDSDLQIRUPDVL
WHUWHQWXPHPEHULNDQNHWHUDQJDQ \DQJOHELKGHWDLOGDULSDGDGL%XNDODSDN7HWDSL%XNDODSDN
PHPEHULNDQ ILWXU OLYH FKDW GHQJDQ SHQMXDO \DQJ GLPDQD 7RNRSHGLD WLGDN PHPLOLNL ILWXU

383
Calyptra: Jurnal Ilmiah Mahasiswa Universitas Surabaya Vol.7 No.2 (2018)

WHUVHEXW 3DGD SURVHV SHPEHOLDQ GL 7RNRSHGLD GLZDMLENDQ PHQGDIWDU VHGDQJNDQ GL
%XNDODSDNGDSDWPHODNXNDQSHPEHOLDQWDQSDKDUXVPHPLOLNLDNXQ3URVHVSHQDJLKDQNHSDGD
FXVWRPHUGL7RNRSHGLDGDQ%XNDODSDN\DQJEHUXSDLQYRLFH
 'L 7RNRSHGLD PHWRGH SHPED\DUDQ \DQJ GLVHGLDNDQ OHELK EDQ\DN GDULSDGD
%XNDODSDN-LNDSHQMXDOVXGDKPHQHULPDSHVDQDQPDNDSURVHVVHODQMXWQ\D\DLWXPHQJHPDV
EDUDQJ\DQJDNDQGLNLULPGLPDQD7LGDNDGDVWDQGDUWSDFNLQJNKXVXVEDLNGL7RNRSHGLDDWDX
%XNDODSDN VHSHQXKQ\D PHQMDGL WDQJJXQJ MDZDE SHQMXDO %XNDODSDN PHPEHULNDQ ZDNWX 
KDULXQWXN SHQMXDOPHPEHULNDQUHVL \DQJYDOLG MLNDGDODPZDNWX KDUL WLGDNDGDUHVL DWDX
UHVLPDVLKWLGDNYDOLGPDNDSHPEHOLGDSDWEHUWDQ\DNHSDGDSHQMXDOVHGDQJNDQGL7RNRSHGLD
WLGDNPHPEHULNDQEDWDVZDNWXEDJLSHQMXDOXQWXNPHPEHULNDQQRPRUUHVL\DQJYDOLG8QWXN
VHWLDS SHUXEDKDQ VWDWXV SHQJLULPDQ GL 7RNRSHGLD WLGDN DGD SHPEHULWDKXDQ PHODOXL HPDLO
KDQ\D PHODOXL QRWLILNDVL DSOLNDVL DWDX ZHEVLWH VHGDQJNDQ GL %XNDODSDN VHWLDS VWDWXV
SHQJLULPDQ\DQJEHUXEDKDNDQGLQRWLILNDVLPHODOXLHPDLOSHPEHOL
 3HQFDLUDQ GDQD NH SHQMXDO GL 7RNRSHGLD VHODLQ PHPDVXNNDQ MXPODK \DQJ LQJLQ
GLFDLUNDQ GDQ QRPRU UHNHQLQJ \DLWX DGDQ\D NRGH 273 2Q 7LPH 3DVVZRUG  VHGDQJNDQ GL
%XNDODSDN WLGDN PHPDVXNNDQ NRGH 273 XQWXN PHODNXNDQ SHQFDLUDQ GDQD 8QWXN ZDNWX
SHQFDLUDQGDQDGL%XNDODSDNGDQ7RNRSHGLDPHPLOLNLEDWDVZDNX\DQJVDPD\DLWX[MDP
XQWXN EDQN \DQJ EHNHUMDVDPD [ MDP XQWXN EDQN \DQJ WLGDN EHNHUMDVDPD GHQJDQ
7RNRSHGLD PDXSXQ %XNDODSDN 'L %XNDODSDN SHQFDLUDQ GDQD GDSDW GLODNXNDQ GLOXDU KDUL
NHUMDVHGDQJNDQGL7RNRSHGLDSHQFDLUDQGDQDKDQ\DGLODNXNDQSDGDKDULNHUMD
 
Kelebihan dan Kekurangan Sistem Informasi Siklus Penjualan di Tokopedia dan
Bukalapak
%HUGDVDUNDQ SHPEDKDVDQ VHEHOXPQ\D \DQJ PHPEDQGLQJNDQ VLVWHP LQIRUPDVL SDGD
VHWLDSDNWLYLWDVGLVLNOXVSHQMXDODQPDNDEHUGDVDUNDQWHRULNDUDNWHULVWLNLQIRUPDVL\DQJEDLN
SHUEDQGLQJDQWHUVHEXWDNDQGLNHWDKXLNHOHELKDQGDQNHNXUDQJDQQ\D

Tokopedia
 %DJLSHQMXDO$NWLYLWDVMXDOSURGXNGL7RNRSHGLDGDULVLVLSHQMXDOEHUGDVDUNDQKDVLO
ZDZDQFDUD\DQJGLPDQDVHEDJLDQEHVDUSHQMXDOEHUSHQGDSDWVDPDGLPDQD7RNRSHGLDVXGDK
EDLNGDODPKDOMXDOSURGXNNDUHQDVXGDKPHQ\HGLDNDQVSHVLILNDVLVHFDUDOHQJNDSVHKLQJJD

384
Calyptra: Jurnal Ilmiah Mahasiswa Universitas Surabaya Vol.7 No.2 (2018)

SHQMXDOWLGDNODJLNHVXVDKDQGDODPPHPEHULNDQLQIRUPDVLSURGXNNHSDGDSHPEHOLWHWDSLGL
7RNRSHGLD PDVLK EHOXP PHQ\HGLDNDQ ILWXU XQJJDK OHELK GDUL VDWX MHQLV SURGXN VHNDOLJXV
VHKLQJJD FXNXS PHQ\XVDKNDQ SHQMXDO \DQJ LQJLQ PHQMXDO OHELK GDUL VDWX MHQLV SURGXN +DO
GLDWDV MLND GLNDLWNDQ GHQJDQ WHRUL NXDOLWDV LQIRUPDVL \DLWX &RPSOHWH NDUHQD WLGDN GDSDW
PHQJXQJJDK SURGXN OHELK GDUL VDWX MHQLV VHNDOLJXV VHKLQJJD LQIRUPDVLQ\D PHQMDGL NXUDQJ
OHQJNDS7LPHO\NDUHQDWLGDNGDSDWPHQJXQJJDKSURGXNOHELKGDULVDWXMHQLVVHNDOLJXVPDND
DNDQPHPSHUODPDSURVHVSHQMXDODQSURGXNROHKSHQMXDOGL7RNRSHGLD
 3DGD VDDW SURVHV 6KLSSLQJ MLND GLNDLWNDQ GHQJDQ WHRUL NXDOLWDV LQIRUPDVL \DLWX
&RPSOHWH NDUHQD MDVD SHQJLULPDQ \DQJ GLJXQDNDQ GL 7RNRSHGLD VXGDK FXNXS OHQJNDS
VHKLQJJD XQWXN DNWLYLWDV SHQJLULPDQ LQL 7RNRSHGLD GDSDW EHUVDLQJ GHQJDQ \DQJ ODLQQ\D
NDUHQD GLD EHNHUMDVDPD GHQJDQ EHUEDJDL DJHQ SHQJLULPDQ \DQJ DGD 5HOLDEOH NDUHQD DJHQ
SHQJLULPDQ \DQJ DGD GL 7RNRSHGLD PHUXSDNDQ DJHQ SHQJLULPDQ \DQJ VXGDK WHUSHUFD\D
VHKLQJJD XQWXN SHQJLULPDQ GL 7RNRSHGLD GDSDW GLDQGDONDQ 7LPHO\ XQWXN SHQJLULPDQ GL
7RNRSHGLD ZDNWX SHQJLULPDQQ\D WLGDN GDSDW GLODNXNDQ SDGD KDUL NHUMD VHKLQJJD DNDQ
PHPSHUODPEDWSURVHVSHQJLULPDQ\DQJGLODNXNDQ 
 3DGD DNWLYLWDV SHQFDLUDQ GDQD GL 7RNRSHGLD MLND GLNDLWNDQ GHQJDQ WHRUL NXDOLWDV
LQIRUPDVL \DLWX 7LPHO\ XQWXN SURVHV SHQFDLUDQ GDQDQ\D WLGDN GDSDW GLODNXNDQ GL OXDU KDUL
NHUMDMDGLFXNXSPHUXJLNDQSHQMXDONDUHQDSHQFDLUDQGDQDPHQMDGL OHELKODPD 9HULILDEOH
XQWXN SHQFDLUDQ GDQD GL 7RNRSHGLD VXGDK FXNXS EDLN NDUHQD GL 7RNRSHGLD PHQJKDUXVNDQ
SHPEHOL PHPDVXNNDQNRGH273 VHKLQJJDGDULSURVHVSHQFDLUDQGDQD \DQJGLODNXNDQDNDQ
OHELKWHUMDPLQNHDPDQDQQ\DNDUHQDDGDQ\DSURVHVYHULILNDVLPHODOXLNRGH273WHUVHEXW
 %DJL SHPEHOL GDODP PHQFDSDL SURVHV 6DOHV 2UGHU (QWU\ GLPXODL NHWLND SHPEHOL
PHQJDNVHV ZHEVLWH 7RNRSHGLDFRP GDQ PHOLKDW KDODPDQ XWDPD 7RNRSHGLD GLPDQD XQWXN
KDODPDQ XWDPD 7RNRSHGLD MLND GLNDLWNDQ GHQJDQ WHRUL NXDOLWDV LQIRUPDVL \DLWX
8QGHUVWDQGEOHGLPDQDGDODPSURVHVSHQHULPDDQSHVDQDQGDULSHPEHOLGDULLQIRUPDVL\DQJ
DGD GL KDODPDQ XWDPD 7RNRSHGLD WHUOLKDW OHELK ULQJNDV NDUHQD SURGXNSURGXN WLGDN
GLWDPSLONDQSDGDKDODPDQXWDPDWHWDSLKDQ\DPHQDPSLONDQGDODPEHQWXNNDWHJRULNDWHJRUL
VHKLQJJDSHQJJXQD\DQJPHOLKDWKDODPDQXWDPDWHUVHEXW WLGDN ELQJXQJ DWDX GHQJDQ NDWD
ODLQ PXGDK GLSDKDPL NDUHQD VXGDK WHUNDWHJRULNDQ GHQJDQ EDLN GDQ UDSL $FFHVLEOH SDGD
KDODPDQXWDPD7RNRSHGLDNXUDQJDNVHVLEHONDUHQDVHWLDSPHQXGDQSURGXNVXGDKGLULQJNDV
PHQMDGLVDWXPHQXVHKLQJJDXQWXNPHQFDULLQIRUPDVL\DQJGLEXWXKNDQWLGDNGDSDWODQJVXQJ

385
Calyptra: Jurnal Ilmiah Mahasiswa Universitas Surabaya Vol.7 No.2 (2018)

GLWHPXNDQ NDUHQD LQIRUPDVLQ\D WLGDN WDPSLO ODQJVXQJ GLKDODPDQ XWDPD WHWDSL WHUGDSDW
GLEDJLDQ PHQX WHUWHQWX 7LPHO\ PHVNLSXQ WHUOLKDW OHELK UDSL NHWLND KDODPDQ XWDPD GDODP
EHQWXNNDWHJRULNDWHJRUL SURGXN DNDQ PHPSHUODPD SURVHV SHQFDULDQ SURGXN NDUHQD WLGDN
GDSDWPHPLOLKSURGXNODQJVXQJGLKDODPDQXWDPDWHWDSL KDUXV PHPEXND NDWHJRUL SURGXN
\DQJGLLQJLQNDQWHUVHEXWNHPXGLDQEDUX GDSDW PHOLKDW SURGXNSURGXN \DQJ WHUNDLW
 3DGD VDDW SHQFDULDQ SURGXN GL NRWDN SHQFDULDQ DNDQ PXQFXO EHEHUDSD UHNRPHQGDVL
NDWHJRUL SURGXN \DQJ WHUNDLW GDQ WRNR VDMD WLGDN DGD UHNRPHQGDVL SURGXN \DQJ GLFDUL
'LPDQD WRNR \DQJ GLUHNRPHQGDVLNDQ ROHK 7RNRSHGLD EHUGDVDUNDQ UDWLQJ WHUWLQJJL +DO LQL
MLNDGLNDLWNDQGHQJDQWHRULNXDOLWDVLQIRUPDVL\DLWX5HOHYDQWUHNRPHQGDVL\DQJGLEHULNDQGL
7RNRSHGLD NXUDQJ UHOHYDQ NDUHQD \DQJ GLFDUL SHPEHOL DGDODK SURGXN WHWDSL UHNRPHQGDVL
\DQJ GLEHULNDQ WLGDN DGD SURGXNQ\D VHKLQJJD PHPSHQJDUXKL SHQJDPELODQ NHSXWXVDQ
SHPEHOL GDODP PHODNXNDQ SHPEHOLDQ 5HOLDEOH UHNRPHQGDVL WHUVHEXW WHUMDPLQ EDLN NDUHQD
EHUGDVDUNDQ UDWLQJ \DQJ WHUWLQJJL GLPDQD PHUXSDNDQ KDVLO GDUL SHQLODLDQ SHPEHOL WHUKDGDS
WRNRWHUVHEXW&RPSOHWHUHNRPHQGDVLSURGXN \DQJGLEHULNDQGL7RNRSHGLDNXUDQJOHQJNDS
NDUHQDKDQ\DWHUGDSDWUHNRPHQGDVLWRNRVDMDXQWXNUHNRPHQGDVLSURGXNSDGDVDDWSHQFDULDQ
SURGXN WLGDN DGD 7LPHO\ NDUHQD WLGDN DGD UHNRPHQGDVL SURGXN GL 7RNRSHGLD PDND DNDQ
PHPSHUODPDSHPEHOLGDODPPHQHPXNDQSURGXN\DQJGLFDUL
 3DGD KDODPDQ GDIWDU SHQFDULDQ SURGXN GL 7RNRSHGLD MLND GLNDLWNDQ GHQJDQ WHRUL
NXDOLWDVLQIRUPDVL\DLWX5HOLDEOHVLVWHPLQIRUPDVL7RNRSHGLDPDVLKNXUDQJDNXUDWGDQPDVLK
WHUGDSDWNHVDODKDQGDODPPHPEHULNDQKDVLOSHQFDULDQSURGXN\DQJVHVXDL&RPSOHWH8QWXN
LQIRUPDVL GL KDODPDQ GDIWDU SHQFDULDQ SURGXN GL 7RNRSHGLD VXGDK FXNXS OHQJNDS NDUHQD
7RNRSHGLD PHPEHULNDQ LQIRUPDVL NHWHUDQJDQ KDUJD JURVLU NHPXGLDQ LQIRUPDVL WRNR GDQ
ORNDVLWRNR3DGDKDODPDQGLVSOD\SURGXNMLNDGLNDLWNDQGHQJDQWHRULNXDOLWDVLQIRUPDVL\DLWX
5HOHYDQW ,QIRUPDVL SDGD KDODPDQ GLVSOD\ SURGXN VXGDK FXNXS UHOHYDQ NDUHQD LQIRUPDVL
\DQJ GLEHULNDQ VXGDK VHVXDL GHQJDQ \DQJ GLEXWXKNDQ ROHK SHQJJXQD 5HOLDEOH NDUHQD
EHEHUDSDLQIRUPDVLQ\DWLGDNVHFDUDGHWDLOWHWDSLVHFDUDNHVHOXUXKDQVHKLQJJDLQIRUPDVLQ\D
NXUDQJDNXUDW&RPSOHWHGDODPKDOLQLNXUDQJOHQJNDSNDUHQDWLGDNPHPLOLNLILWXUOLYHFKDW
 3DGD SURVHV SHPEHOLDQ GL 7RNRSHGLD MLND GLNDLWNDQ GHQJDQ WHRUL NXDOLWDV LQIRUPDVL
\DLWX5HOHYDQWNDUHQDVXGDKPHQJJXQDNDQ HPDLOVHEDJDL DFXDQXQWXN LQIRUPDVLLQIRUPDVL
\DQJDNDQGLEHULNDQROHK7RNRSHGLD&RPSOHWHNDUHQDSURPR\DQJGLEHULNDQPDVLKNXUDQJ

386
Calyptra: Jurnal Ilmiah Mahasiswa Universitas Surabaya Vol.7 No.2 (2018)

OHQJNDS 3DGD SURVHV SHPED\DUDQ GL 7RNRSHGLD MLND GLNDLWNDQ GHQJDQ NXDOLWDV LQIRUPDVL
VXGDKFXNXSOHQJNDSEDQ\DNQ\DNHUMDVDPDNHUMDVDPDSDUWQHU\DQJGLODNXNDQ

Bukalapak
%DJL3HQMXDODNWLYLWDVMXDOSURGXNGL%XNDODSDNMLNDGLNDLWNDQGHQJDQWHRULNXDOLWDV
LQIRUPDVL \DLWX&RPSOHWHILWXUXQWXNMXDOSURGXNDWDXWDPEDKSURGXNGL%XNDODSDNFXNXS
OHQJNDS NDUHQD GDSDW PHQJXQJJDK SURGXN OHELK GDUL VDWX MHQLV VHNDOLJXV 7LPHO\ NDUHQD
GDSDW PHQJXQJJDK SURGXN OHELK GDUL VDWX MHQLV VHNDOLJXV PDND DNDQ PHPSHUFHSDW SURVHV
SHQMXDODQSURGXNROHKSHQMXDOGL%XNDODSDN8QWXNSHQJHORODDQWRNRMLNDGLNDLWNDQGHQJDQ
NXDOLWDV LQIRUPDVL \DLWX 5HOHYDQW WLGDN DGDQ\D IDVLOLWDV LNODQ JUDWLV MXJD GDSDW
PHPSHQJDUXKLSHQMXDODQNDUHQDILWXULQLEHUSHQJDUXKWHUKDGDSNHSXWXVDQSHPEHOLDQPDND
NXUDQJQ\D ILWXUIDVLOLWDV \DQJ GLEHULNDQ %XNDODSDN LQIRUPDVLQ\D PHQMDGL NXUDQJ UHOHYDQ
7LPHO\WLGDNDGDQ\DIDVLOLWDVLNODQJUDWLVDNDQPHPSHUODPEDWSURVHVSHQMXDODQWHUMDGL
 3URVHV SHQJLULPDQ GL %XNDODSDN ROHK SHODSDN MLND GLNDLWNDQ GHQJDQ WHRUL NXDOLWDV
LQIRUPDVL &RPSOHWH GDQ 5HOLDEOH $JHQ SHQJLULPDQ \DQJ DGD GL %XNDODSDN VXGDK FXNXS
OHQJNDSNDUHQDMXJDEHNHUMDVDPDGHQJDQEHUEDJDLDJHQSHQJLULPDQ\DQJWHUSHUFD\D7LPHO\
XQWXN SURVHV SHQJLULPDQ GL %XNDODSDN VXGDK FXNXS WHSDW ZDNWX NDUHQD %XNDODSDN MXJD
PHPEHULNDQOD\DQDQGLOXDUKDULNHUMDXQWXNMHQLVSHQJLULPDQWHUWHQWX
 8QWXN SHQFDLUDQ GDQD GL %XNDODSDN MLND GLNDLWNDQ GHQJDQ WHRUL NXDOLWDV LQIRUPDVL
\DLWX 7LPHO\ NDUHQD SHQFDLUDQ GDQD PHQMDGL OHELK FHSDW WLGDN KDQ\D SDGD KDUL NHUMD
9HULILDEOH GL %XNDODSDN XQWXN PHODNXNDQ SHQFDLUDQ GDQD WLGDN PHQJLVLNDQ NRGH 273
VHKLQJJDMLNDWHUMDGL NHVDODKDQSDGDSHQJLVLDQGDWDPDND%XNDODSDNWLGDNGDSDW PHQMDPLQ
NHDPDQDQQ\DGDODPKDOLQL%XNDODSDNNXUDQJYHULILDEOH
 %DJLSHPEHOLXQWXNPHQFDSDLDNWLYLWDV6DOHV2UGHU(QWU\GLPXODLGDULSHPEHOLDNDQ
PHQJDNVHVZHEVLWH %XNDODSDNFRP GDQPHOLKDW KDODPDQXWDPDMLNDGLNDLWNDQGHQJDQWHRUL
NXDOLWDVLQIRUPDVL\DLWX8QGHUVWDQGDEOHXQWXNWDPSLODQKDODPDQXWDPDGL%XNDODSDNVXGDK
PXGDK GLSDKDPL WHWDSL IRUPDW WDPSLODQ \DQJ GLJXQDNDQ DJDN WHUOLKDW WLGDN UDSL NDUHQD
ODQJVXQJ EHUXSD SURGXNSURGXN VHKLQJJD XQWXN RUDQJ \DQJ EDUX SHUWDPD NDOL PHOLKDW
WDPSLODQ GL %XNDODSDN DNDQ PHOLKDW WDPSLODQQ\D VHGLNLW PHPELQJXQJNDQ NDUHQD EHUEDJDL
SURGXN GLWDPSLONDQ VHPXD GLKDODPDQ XWDPD 7LPHO\ 'DUL LQIRUPDVL \DQJ DGD GL KDODPDQ
XWDPD %XNDODSDN OHELK PHPDSDUNDQ VHPXD LQIRUPDVL \DQJ DGD VHFDUD ODQJVXQJ VHKLQJJD

387
Calyptra: Jurnal Ilmiah Mahasiswa Universitas Surabaya Vol.7 No.2 (2018)

SDGDKDODPDQXWDPDSHPEHOLGDSDWODQJVXQJPHOLKDWSURGXNSURGXN\DQJGDSDWPHPEDQWX
NHSXWXVDQ SHPEHOL GDODP PHPLOLK SURGXN OHELK FHSDW 3DGD VDDW SHQFDULDQ SURGXN MLND
GLNDLWNDQ GHQJDQ WHRUL NXDOLWDV LQIRUPDVL \DLWX 5HOLDEOH UHNRPHQGDVL \DQJ GLEHULNDQ WLGDN
GDSDWGLDQGDONDQNDUHQDLQIRUPDVLQ\DWLGDNEHUGDVDUNDQUDWLQJ\DQJWHUWLQJJL7LPHO\.DUHQD
SHPEHOL PHODNXNDQ SHQFDULDQ SURGXN GDQ %XNDODSDN VXGDK PHPEHULNDQ UHNRPHQGDVL DWDX
PHQDPSLONDQ JDPEDU SURGXN VHUWD LQIRUPDVL KDUJD Q\D PDND SHPEHOL GDSDW OHELK FHSDW
PHQHPXNDQ SURGXN \DQJ GLFDUL GDQ SHQJDPELODQ NHSXWXVDQ SHPEHOLDQ PHQMDGL OHELK WHSDW
ZDNWX
 3DGDKDODPDQGDIWDUSHQFDULDQSURGXNMLNDGLNDLWNDQGHQJDQWHRULNXDOLWDVLQIRUPDVL
\DLWX 5HOLDEOH SHQFDULDQ SURGXN VXGDK GDSDW GLDQGDONDQ NDUHQD PHPEHULNDQ KDVLO SURGXN
\DQJ GLFDUL VXGDK VHVXDL GHQJDQ \DQJ GLFDUL 3DGD KDODPDQ GLVSOD\ SURGXN MLND GLNDLWNDQ
GHQJDQ WHRUL NXDOLWDV LQIRUPDVL \DLWX 5HOHYDQW NDUHQD DGDQ\D LQIRUPDVL WDPEDKDQ VHSHUWL
HVWLPDVL ELD\D NLULP \DQJ MXJD PHUXSDNDQ VDODK VDWX SHUWLPEDQJDQ SHPEHOL GDODP
PHODNXNDQ SHPEHOLDQ GDQ ILWXU OLYH FKDW \DQJ VDQJDW PHPEDQWX SHQJDPELODQ NHSXWXVDQ
SHPEHOLDQ ROHK SHPEHOL GL %XNDODSDN 5HOLDEOH XQWXN EHEHUDSD LQIRUPDVL WHUWHQWX VHSHUWL
VLVD VWRN SURGXN \DQJ NXUDQJ GDSDW GLDQGDONDQ GL %XNDODSDN NDUHQD WLGDN EHUXSD DQJND
SDVWL WHWDSL PDVLK GDODP EHQWXN NLVDUDQ DQJND  &RPSOHWH ,QIRUPDVL GL KDODPDQ LQL MXJD
VXGDKOHQJNDSNDUHQDLQIRUPDVLLQIRUPDVLXWDPDVXGDKWHUGDSDWGLKDODPDQLQLDGDQ\DILWXU
XQWXNHVWLPDVLELD\DNLULPGDQILWXUOLYHFKDW
 3DGD SURVHV SHPEHOLDQ GL %XNDODSDN MLND GLNDLWNDQ GHQJDQ WHRUL NXDOLWDV LQIRUPDVL
\DLWX7LPHO\GL%XNDODSDNWLGDNZDMLEPHODNXNDQSHQGDIWDUDQXQWXNPHODNXNDQSHPEHOLDQ
SURGXN VHKLQJJD SURVHV SHPEHOLDQ PHQMDGL OHELK FHSDW NDUHQD WLGDN KDUXV PHODNXNDQ
SHQJLVLDQGHWDLOGDWDGDWDGDULSHPEHOL9HULILDEOHNDUHQDWLGDNZDMLEPHPLOLNLDNXQPDND
SURVHV SHPEHOLDQ \DQJ WHUMDGL PHPLOLNL NHPXQJNLQDQ DGDQ\D GDWD SDOVX DWDX KDO ODLQ \DQJ
PHPEXDWGDWDGDWDVHODPDSURVHVWUDQVDNVLWLGDNGDSDWGLEXNWLNDQ
 3URVHVSHPED\DUDQGL%XNDODSDN-LNDGLNDLWNDQGHQJDQWHRULNXDOLWDVLQIRUPDVL\DLWX
&RPSOHWHPHWRGHSHPED\DUDQ \DQJDGDGL %XNDODSDNPDVLKNXUDQJOHQJNDSNDUHQDXQWXN
SDUWQHU\DQJEHNHUMDVDPDGHQJDQ%XNDODSDNMXJDNXUDQJOHQJNDSGLPDQDXQWXNEDQN\DQJ
EHNHUMDVDPD GHQJDQ %XNDODSDN KDQ\D WHUGDSDW  EDQN VHGDQJNDQ SDUWQHUSDUWQHU VHSHUWL
SHPED\DUDQPHODOXL-1(DWDX\DQJODLQWLGDNDGDGL%XNDODSDN

388
Calyptra: Jurnal Ilmiah Mahasiswa Universitas Surabaya Vol.7 No.2 (2018)

KESIMPULAN
6LVWHP LQIRUPDVL SDGD VLNOXV SHQMXDODQ HFRPPHUFH 7RNRSHGLD PDXSXQ %XNDODSDN
PHPLOLNLEHUEDJDLDNWLYLWDVGLPDQDVHWLDSDNWLYLWDVWHUVHEXWPHQJKDVLONDQLQIRUPDVL\DQJMLND
GLNDLWNDQ GHQJDQ WHRUL NDUDNWHULVWLN LQIRUPDVL \DQJ EDLN PHQXUXW 5RPQH\ GDQ 6WHLQEDUW
 \DLWX%DJLSHPEHOLSDGDDNWLYLWDV6DOHV2UGHU(QWU\GL7RNRSHGLD\DQJGLPXODLGDUL
PHOLKDWKDODPDQXWDPDGLPDQDPHPLOLNLNHOHELKDQOHELKPXGDKGLSDKDPL 8QGHUVWDQGDEOH 
GDULSDGD GL %XNDODSDN WHWDSL GL %XNDODSDN OHELK EHUVLIDW 7LPHO\ NDUHQD SHPEHOL DNDQ
VHPDNLQ FHSDW PHQHPXNDQ SURGXNQ\D .HPXGLDQ SDGD WDKDSDQ SHQFDULDQ SURGXN GL
7RNRSHGLDUHNRPHQGDVL\DQJGLEHULNDQOHELK5HOLDEOHGDULSDGD%XNDODSDNWHWDSL%XNDODSDN
PHPEHULNDQ UHNRPHQGDVL \DQJ OHELK &RPSOHWH GLEDQGLQJNDQ GHQJDQ 7RNRSHGLD 3DGD
KDODPDQ GDIWDU SHQFDULDQ SURGXN GL 7RNRSHGLD OHELK &RPSOHWH GLEDQGLQJNDQ GHQJDQ
%XNDODSDN WHWDSL %XNDODSDN OHELK 5HOLDEOH 3DGD KDODPDQ GLVSOD\ SURGXN GL 7RNRSHGLD
OHELK 5HOLDEOH WHWDSL GL %XNDODSDN OHELK &RPSOHWH 3DGD SURVHV SHPEHOLDQ GL 7RNRSHGLD
OHELK9HULILDEOHWHWDSLGL%XNDODSDNOHELK7LPHO\
 %DJL SHQMXDO SDGD VDDW PHQMXDO SURGXN GL %XNDODSDN OHELK &RPSOHWH GDQ 7LPHO\
WHWDSLSDGDSHQJHORODDQWRNRGL7RNRSHGLDOHELK&RPSOHWHGDQ7LPHO\.HPXGLDQSDGDVDDW
PHQHULPDSHVDQDQOHELK 5HOLDEOH GL %XNDODSDN GDULSDGD7RNRSHGLD3DGDVDDW SHQJLULPDQ
GL7RNRSGLDOHELK&RPSOHWHGDULSDGD%XNDODSDNWHWDSLGL%XNDODSDNOHELK7LPHO\GDULSDGD
7RNRSHGLD3DGDSURVHV&DVK&ROOHFWLRQGL7RNRSHGLDOHELK9HULILDEOHWHWDSLGL%XNDODSDN
OHELK7LPHO\
 .HVLPSXODQQ\D XQWXN 7RNRSHGLD GDQ %XNDODSDN EDLN GDUL VXGXW SDQGDQJ SHPEHOL
PDXSXQ SHQMXDO PHPLOLNL NHOHELKDQ GDQ NHNXUDQJDQ PDVLQJPDVLQJ PXODL GDUL SURVHV
SHQMXDODQ \DQJ GLODNXNDQ ROHK SHQMXDO NHPXGLDQ SHPEHOL PHODNXNDQ SHPEHOLDQ GDQ
SHPED\DUDQ NHPXGLDQ SHQMXDO PHODNXNDQ SHQJLULPDQ KLQJJD SHPED\DUDQ GLWHULPD ROHK
SHQMXDO

DAFTAR PUSTAKA
$GLZLKDUGMD &   (FRPPHUFH 6HEDJDL 0RGHO ,QRYDVL 7HNQRORJL 6WUDWHJL %,1$ ,16$1, ,&7
 -2851$/9RO1R
%-RKQ6.  6HPDQWLF3URGXFWV$QDO\VLVRI(&RPPHUFH:HEVLWHV-RXUQDORI$OJRULWKPV
 &RPSXWDWLRQDO7HFKQRORJ\9RO1R
%HUULQJWRQ-  $QDHVWKHVLDDQG,QWHQVLYH&DUH0HGLFLQH'DWDEDVHV9ROXPH,VVXH

389
Calyptra: Jurnal Ilmiah Mahasiswa Universitas Surabaya Vol.7 No.2 (2018)

%XNDODSDN*DPEDUDQXPXPSHUXVDKDDQZZZEXNDODSDNFRP GLXQGXK WDQJJDO  2NWREHU


  
'HWLN 2QOLQH   7UDQVDNVL 5DWD 5DWD 3HU +DUL 7RNRSHGLD GDQ %XNDODSDN
 KWWSVQHZVGHWLNFRP GLDNVHVWDQJJDO1RYHPEHU 
(JHD-   ([SODLQLQJ3K\VLFLDQV$FFHSWDQFH2I(+&56\VWHPVDQG([WHQVLRQ2I7$0
 :LWK7UXVWDQG5LVN)DFWRUV&RPSXWHUVLQ+XPDQ%HKDYLRXU
)UHGHULFN %HQDEHQ : 0   6XSSRUWLQJ LQWHURSHUDELOLW\ RI FROODERUDWLYH QHWZRUNV WKURXJK
 HQJLQHHULQJRIDVHUYLFHEDVHGPHGLDWLRQLQIRUPDWLRQV\VWHP(QWHUSULVH,QIRUPDWLRQ6\VWHP
 
*LPXQ.LP+.  7KHFDXVDOUHODWLRQVKLSEHWZHHQULVNDQGWUXVWLQWKHRQOLQH&RPSXWHUVLQ
 +XPDQ%HKDYLRU
,QWHUQHW :RUOG 6WDWV   7RS &RXQWULHV :LWK 7KH +LJKHVW 1XPEHU 2I ,QWHUQHW
 KWWSZZZLQWHUQHWZRUOGVWDWVFRPWRSKWP GLDNVHVWDQJJDO1RYHPEHU  
/DXGRQ.&   (FRPPHUFH%XVLQHVV7HFKQRORJ\6RFLHW\(VVH[(QJODQG3HDUVRQ
 (GXFDWLRQ/LPLWHG
0DKVD*KLDVPDQG00  ,QWHUGLFLSOLQDU\-RXUQDO2I&RQWHPSRUDU\5HVHDUFK,Q%XVLQHVV(
 &RPPHUFHD7KHRUHWLFDO$SSURDFKDQ2YHUYLHZRIWKH5HVHDUFK&RQGXFWHGLQ,UDQ
0DUFRQL  7HRUL$NXQWDQVL6LVWHP,QIRUPDVL3HQMXDODQ-XUQDO6LVWHP,QIRUPDVL
0DUOLDQD%:LQDQWL6  6LVWHP,QIRUPDVL0DQDMHPHQ%DQGXQJ
0DUVKDOO%5RPQH\3-  $FFRXQWLQJ,QIRUPDWLRQ6\VWHPV3HDUVRQ
0G 6KDNLO 0 5   3URFHVV )ORZ &KDUW DQG )DFWRU $QDO\VLV LQ -RXUQDO RI ,QGXVWULDO DQG
 ,QWHOOLJHQW,QIRUPDWLRQ9RO1R
0V3DODN*XSWD'$  (&RPPHUFH6WXG\RI3ULYDF\7UXVWDQG6HFXULW\IURP&RQVXPHU¶V
 3HUVSHFWLYH,QWHUQDWLRQDO-RXUQDORI&RPSXWHU6FLHQFHDQG0RELOH&RPSXWLQJSJ
1DQHKNDUDQ < $   $Q ,QWURGXFWLRQ 7R (OHFWURQLF &RPPHUFH ,QWHUQDWLRQDO -RXUQDO 2I
 6FLHQWLILF 7HFKQRORJ\5HVHDUFK9RO,VV
1pVWRU'XFK%URZQ/*  7KHLPSDFWRIRQOLQHVDOHVRQFRQVXPHUVDQGILUPV,QWHUQDWLRQDO
 -RXUQDORI,QGXVWULDO±
1XJURKR)(  3HUDQFDQJDQ6LVWHP,QIRUPDVL3HQMXDODQ2QOLQH6WXGL.DVXV7RNRNX-XUQDO
 6,0(75,69RO1R
2¶%ULHQ-$  0DQDJHPHQW,QIRUPDWLRQ6\VWHPV1HZ<RUN0F*UDZ+LOO
3DXOD GH &DPDUJR )LRULQL D & -   ,QIRUPDWLRQ V\VWHPV DQG VXVWDLQDEOH VXSSO\ FKDLQ
 PDQDJHPHQW-RXUQDORI,QIRUPDWLRQ0DQDJHPHQW
3HWHU-=  6\VWHPVLQIRUPDWLRQPRGHOOLQJ(QDEOLQJGLJLWDODVVHWPDQDJHPHQW $GYDQFHVLQ
 (QJLQHHULQJ6RIWZDUH±
3LNLUDQUDN\DW  6LWXV %HODQMD 2QOLQH 0DQD \DQJ 3DOLQJ %DQ\DN 'LPLQDWL" ,QL 'DWDQ\D
 KWWSZZZSLNLUDQUDN\DWFRPHNRQRPLVLWXVEHODQMDRQOLQHPDQD\DQJSDOLQJ
 EDQ\DNGLPLQDWLLQLGDWDQ\D GLDNVHVWDQJJDO0HL 
3URJUHVVWHFK-HQLV-HQLVHFRPPHUFH KWWSZZZSURJUHVVWHFKFRLGEORJMHQLVH
 FRPPHUFH GLDNVHVWDQJJDO 0HL 
5XG\7DQWUD0DQDMHPHQ3UR\HN6LVWHP,QIRUPDVL<RJ\DNDUWD$QGL
6&KULVWRSHO0$+7:  5DQFDQJ%DQJXQ6LVWHP ,QIRUPDVL3HQMXDODQ%HUEDVLV&ORXG
%DJL8VDKD.HFLOGDQ0HQHQJDK'L,QGRQHVLD-XUQDO6LVWHP,QIRUPDVL
 6KDKU]DG6KDKULDUL06  (&RPPHUFH$QG,W,PSDFW2Q*OREDO7UHQG$QG0DUNHW
 ,QWHUQDWLRQDO-RXUQDO2I5HVHDUFK9RO
6RXPD\D (O .DGLUL % *   &XUUHQW 7UHQGV RQ ,&7 7HFKQRORJLHV )RU (QWHUSULVH,LQIRUPDWLRQ
 6\VWHPV&RPSXWHUVLQ,QGXVWU\
6WHLQEDUW0%  $FFRXQWLQJ,QIRUPDWLRQ6\VWHPV3HDUVRQ
6XEKDQ0  $QDOLVD3HUDQFDQJDQ6LVWHP/HQWHUD,OPX&HQGHNLD
6XVDQWR$  6LVWHP,QIRUPDVL$NXQWDQVL%DQGXQJ/LQJJD-D\D

390
Calyptra: Jurnal Ilmiah Mahasiswa Universitas Surabaya Vol.7 No.2 (2018)

6XWULVQR-  6WUDWHJL3HQJHPEDQJDQ7HNQRORJL(&RPPHUFH'HQJDQ0HWRGH6:27-XUQDO


 7HOHPDWLND0NRP9RO1R
6\HG 6KDZRQ  0 5DKPDQ 3   (&RPPHUFH 6\VWHP 6HFXULW\ )RU 6PDOO %XVVLQHVV
 ,QWHUQDWLRQDO-RXUQDORI1HWZRUN6HFXULW\ ,WV$SSOLFDWLRQV9RO1R
7HFKLQDVLD3HUNHPEDQJDQ3HQJJXQD,QWHUQHWGL,QGRQHVLD7DKXQ 7HUEHVDU GL 'XQLD
 KWWSVLGWHFKLQDVLDFRPSHUWXPEXKDQSHQJJXQDLQWHUQHW GLLQGRQHVLDWDKXQ
 GLDNVHVWDQJJDO0HL 
7KRPSVRQ % 6   &DQ )LQDQFLDO 7HFKQRORJ\ ,QQRYDWH %HQHILW 'LVWULEXWLRQ LQ 3D\PHQWV IRU
 (FRV\VWHP6HUYLFHVDQG5(''"(FRORJLFDO(FRQRPLFV±
7RNRSHGLD  *DPEDUDQ XPXP SHUXVDKDDQ ZZZWRNRSHGLDFRP GLXQGXK WDQJJDO  2NWREHU
  
7XPSDO0DQLN0  $QDOLVLV3HQHUDSDQ6LVWHP,QIRUPDVL$NXQWDQVLGDQ$XGLW9RO
:LUGDVDUL '   7HNQRORJL (&RPPHUFH 'DODP 3URVHV %LVQLV -XUQDO 6$,17,.20  9RO 
 1R
<DTL*XR+-  5HVHDUFKRQ%XVLQHVV0RGHO,QQRYDWLRQRI(&RPPHUFH(UD,QWHUQDWLRQDO
 -RXUQDORI%XVLQHVVDQG6RFLDO6FLHQFH9RO1R
=XNL.XUQLDZDQ60  $QDOLVLV6LVWHPGDQ6XPEHU'D\D0DQXVLD-XUQDO(NRQRPL9RO



391

You might also like