1. Research at least five (5) trends and developments in the food service industry.

Include
complete references in your output.

TRENDS AND DEVELOPMENTS IN THE FOOD SERVICE INDUSTRY:

Touchless Transactions
Touchless transactions have become more and more popular over the last few years. From
tap to pay to have voice-operated ordering kiosks, touchless is definitely a trend impacting
the operation of foodservice establishments. Another touchless implementation is electronic
lockers that open when customers arrive to pick up carry-out orders. Customers can just
enter a code on an app on their phone and their locker opens with their food ready to go.
Not only are touchless transactions quicker and often easier for both the customer and the
establishment, but it is safer with less spread of germs and less contact between customer
and employee.
Quick & Safe Delivery
Food delivery is a key component of the foodservice industry, but as cuisine continues to
evolve and foodservice establishments become more robust, quick and safe delivery is
valued now more than ever. By offering delivery through third-party operators, foodservice
establishments are able to reach a larger customer base, while also saving themselves labor,
time, and money. However, this method of delivery does not come without concerns. The
largest two concerns of delivery today are the quickness and safety of food over the delivery
time. Foodservice manufacturers have worked to eliminate this problem through the use of
freshness seals on delivery bags, the engineering of to-go containers, and portable food
warming equipment.
Touchless Equipment
The foodservice industry has been built around keeping customers and employees safe.
Touchless equipment is a great option to reduce the spread of germs and best protect
anyone who comes into your foodservice establishment. Touchless equipment is a trend
that will be here to stay. Foodservice Equipment manufacturers have worked to develop
many touchless solutions for your customers and staff. Touchless equipment has grown to
include electronic sensor faucets, touch-free blow dryers, and even door levers so that you
don’t have to pull a door open with a handle. These manufacturers have continued to create
innovative solutions to reduce contact on surfaces and between your customers and
employees.
Ghost Kitchens
Ghost kitchens are where virtual foodservice establishments can prep, produce, sell, and
deliver food, without having customers come into a brick and mortar location. Virtual brands
are delivery-only concepts, sold exclusively online and through delivery apps. Ghost kitchens
are growing in popularity due to the explosive delivery success in the foodservice industry.
Ghost kitchens have quite a few benefits including that they can be built in a variety of
buildings in a wide range of locations or with layouts not typical of a normal restaurant or
foodservice establishment. Ghost kitchens are also able to build a unique, specific menu that
caters well to delivery.
Open Kitchen Concept
 In the past, restaurants were known for food magically appearing from behind closed doors,
with no indication whatsoever about how the food was prepared. However, the post-
modern diner seems to want transparency rather than mystery. Not only are open kitchens
a great way to achieve this transparency, but this method of operation can also be offered
as a source of entertainment for guests

References:
https://www.dinecompany.com/trends-in-foodservice/