Touchless Transactions

Touchless transactions have become more and more popular over the last few years. From tap
to pay to have voice-operated ordering kiosks, touchless is definitely a trend impacting the
operation of foodservice establishments. Another touchless implementation is electronic lockers
that open when customers arrive to pick up carry-out orders. Customers can just enter a code
on an app on their phone and their locker opens with their food ready to go. Not only are
touchless transactions quicker and often easier for both the customer and the establishment,
but it is safer with less spread of germs and less contact between customer and employee.
Quick & Safe Delivery
Food delivery is a key component of the foodservice industry, but as cuisine continues to evolve
and foodservice establishments become more robust, quick and safe delivery is valued now
more than ever. By offering delivery through third-party operators, foodservice establishments
are able to reach a larger customer base, while also saving themselves labor, time, and money.
However, this method of delivery does not come without concerns. The largest two concerns of
delivery today are the quickness and safety of food over the delivery time. Foodservice
manufacturers have worked to eliminate this problem through the use of freshness seals on
delivery bags, the engineering of to-go containers, and portable food warming equipment.
Touchless Equipment
The foodservice industry has been built around keeping customers and employees safe.
Touchless equipment is a great option to reduce the spread of germs and best protect anyone
who comes into your foodservice establishment. Touchless equipment is a trend that will be
here to stay. Foodservice Equipment manufacturers have worked to develop many touchless
solutions for your customers and staff. Touchless equipment has grown to include electronic
sensor faucets, touch-free blow dryers, and even door levers so that you don’t have to pull a
door open with a handle. These manufacturers have continued to create innovative solutions to
reduce contact on surfaces and between your customers and employees.

Ghost Kitchens
Ghost kitchens are where virtual foodservice establishments can prep, produce, sell, and deliver
food, without having customers come into a brick and mortar location. Virtual brands are
delivery-only concepts, sold exclusively online and through delivery apps. Ghost kitchens are
growing in popularity due to the explosive delivery success in the foodservice industry. Ghost
kitchens have quite a few benefits including that they can be built in a variety of buildings in a
wide range of locations or with layouts not typical of a normal restaurant or foodservice
establishment. Ghost kitchens are also able to build a unique, specific menu that caters well to
delivery. 

Open Kitchen Concept

In the past, restaurants were known for food magically appearing from behind closed doors, with
no indication whatsoever about how the food was prepared. However, the post-modern diner
seems to want transparency rather than mystery. Not only are open kitchens a great way to
achieve this transparency, but this method of operation can also be offered as a source of
entertainment for guests.

https://www.dinecompany.com/trends-in-foodservice/