1. Choose and describe one (1) key Element of Total Quality Management.
2. Briefly explain how your chosen key element would contribute to
maintaining quality management.
3. Sight other ways in achieving total quality in the workplace.
LEADERSHIP
o It may be the most crucial component of TQM. It is prevalent
across every company. To be a leader in TQM, a manager must set an inspiring vision, communicate clear strategic directives, and develop principles that serve as a guide for employees. For TQM to be successful in the workplace, the manager must be dedicated to motivating his staff.
o Leaders accomplish this via a combination of inspiration, sway,
business communication, and assistance leaders, according to warren bennies, “Are people who believe so passionately, that they can cure lure other people into embracing their dreams.” But whether it’s through inspiring or conventional methods, a leader must be able to advance his team and company toward a shared objective.
As businesses try to integrate hybrid working practices in the
wake of the epidemic, leaders will also use their expertise to guide their teams through periods of change.