MBA18R5211 / SERVICE MARKETING

A WORK GROUP ACTIVITY REPORT

ON
SERVICES PROVIDED BY TOURISM COMPANY
Submitted By
S. MUTHULAKSHMI PAVITHRA - 9920115016
J. VENKATESH - 9920115022
T. RAJ KUMAR - 9920115037
S. SERVAI HARISHNATH SIVAKUMAR - 9920115039
R. SHALINI DEVI - 9920115040
P. SARAVANAN - 9920115052
P. KIRUPAKARAN - 9920115053
P. PONNUMUTHU - 9920115054

In Partial fulfillment for the reward of the degree of

MASTER OF BUSINESS ADMINISTRATION

KALASALINGAM BUSINESS SCHOOL

DEPARTMENT OF BUSINESS ADMINISTRATION
KALASALINGAM ACADEMY OF RESEARCH AND EDUCATION
(Deemed to be university)
KRISHNANKOIL
NOVEMBER - 2021
 KALASALINGAM ACADEMY OF RESEARCH AND EDUCATION
(DEEMED TO BE UNIVERSITY)

KRISHNAN KOIL-626 126

KALASALINGAM BUSINESS SCHOOL

DEPARTMENT OF BUSINESS ADMINISTRATION

BONAFIDE CERTIFICATE

This is to certify that the report is a bonafide work of S. MUTHULAKSHMI

PAVITHRA(9920115016), J. VENKATESH(9920115022), T. RAJKUMAR (9920115037),
S. SERVAI HARISHNATH SIVAKUMAR (992011539), R. SHALINI DEVI (9920115040),
P. SARAVANAN(9920115052), P. KIRUPAKARAN(9920115053), P. PONNU MUTHU
(9920115054) who had carried out the work in EASTERN CONDIMENTS P LTD and the
report was prepared under my supervision.

Signature of Course Teacher Deputy Dean -KBS / Head of the Department

(Mr. B.ESWARAN) (Dr. R.VIJI)

Internal Examiner External Examiner

Date of Viva-Voice:
 KALASALINGAM BUSINESS SCHOOL
DEPARTMENT OF BUSINESS ADMINISTRATION

NAME OF THE COURSE: SERVICE MARKETING

YEAR/SEMESTER: II/I

BRANCH/SECTION: MBA/A

FACULTY NAME: Mr. B. ESWARAN

DETAILS OF STUDENTS
S. NO NAME OF COMPANY NAME REGISTER NUMBER

S. MUTHULAKSHMI 9920115016
PAVITHRA
J. VENKATESH 9920115022
T. RAJKUMAR 9920115037
1. EASTERN S. SERVAI
CONDIMENTS P LTD HARISHNATH
9920115039
SIVAKUMAR
R. SHALINI DEVI 9920115040
P. SARAVANAN 9920115052
P. KIRUPAKARAN 9920115053
P. PONNU MUTHU 9920115054

TABLE OF CONTENTS
CHAPTER CONTENTS PAGE.NO

I INTRODUCTION 1

II COMPANY PROFILE 9

III

III

III

IV

V APPENDIX AND REFERENCES