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Coaching techniques and tools, if used the right way, can change the direction of client’s lives and
help them achieve continuous growth, prosperity, and sustainable success.
Effective coaching goes beyond the ability to ask the right questions in the right order. Great
coaches are experts in guiding their clients through the process of change. They enhance and
enable their clients to reach their full potential, overcome roadblocks and help them to accomplish
sustainable success.
This technique helps your clients to mentally prepare for the upcoming meeting and makes your
session prep super effective. There will be no surprises and you can easily adjust the session to
your client’s needs. (See the complete tool including all questions in CleverMemo). This is also a
perfect group and team coaching technique as you can use the answers as a starting point for the
next meeting.
This technique brings a clear structure into goals. Each goal or milestone comes with clear and
verifiable elements instead of vague resolutions.
The broad goal „I want to grow my business“ will be described in much more detailed and action-
oriented steps by the client. The SMART goal could be: I will win five new clients for my coaching
business within this month by asking for referrals, creating two useful blog articles and social media
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networking. This will allow me to increase my revenue and grow a thriving coaching practice. (Click
here to find a goal toolkit with 7 goal setting exercises)
This article about goal setting in coaching contains a study that will definitely surprise you (Check it
out).
Encourage your clients to share their gold nuggets from each session with you. It leaves them with
a clear picture of how much value (ROI) they got out of your coaching. It’s easy to help them get
going with just a few simple questions like: „What was the most valuable takeaway from this
session?“.
This coaching technique helps you to find out the client’s „Aha“ moments and to avoid
misunderstandings. If all these notes are organized in a shared stream that is accessible to both
you and the client you can reread and recap these nuggets any time at later stages during the
process. (Here’s a coaching record template)
Writing enhances your client’s power of observation and focus during a change or development
process. Regular writing has also been linked to improved mood and reduced stress levels. A study
with two groups has shown that people who write down goals and make a weekly progress
report/journal achieved their goals at a rate of 76%. Whereas the participants of the group who
didn’t write anything down achieved their goals at a rate of only 36%. Writing is an effective
technique to help clients achieve sustainable results in coaching.
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6 Be fully present and focused
Take two minutes for yourself and breathe calmly before each session. Once your meeting has
started try to avoid distractions and give your clients undivided attention. Show your genuine
interest and that you really care. This may sound self-evident but is an important step toward
building trust and a meaningful coaching relationship.
You gain invaluable information that you can use the react to your client’s situation, as well as to
prepare and adjust the next steps. This coaching technique helps your clients to stay accountable
and keep what they said they would do on top of mind. CleverMemo comes with two proven tools
you can share with just one click: The weekly and monthly progress report.
A regular progress and reflection journal helps your clients to develop and gain self-awareness. A
coaching journal is similar to the ongoing feedback described before. Your clients can write down
their emotions, experiences, observations, challenges, success, thoughts, and feelings.
They don’t have to wait until the next sessions which might be in a week or two but can share
what’s on their mind right in the moment where it happens.
A shared journal gives your clients the feeling that you’re always there for them and „listening“
without the need of your presence. They can write whenever they feel like – at night, in the morning,
during the day, at the train station on the way to their workplace or while waiting at the doctor. (Here
are some proven templates)
A coaching journal gives them the ability to focus on themselves only without any time pressure or
distractions. Once written down they can always reread and recap prior entries at a later stage of
their process.
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Once these thoughts are shared with you you’ll gain invaluable information that will take your
coaching and mentoring to the next level. When they write their journal entries by using a coaching
software they have it always at hand via laptop or smartphone.
Your clients get a guideline to apply the learnings from your coaching in real-life. Clients take
responsibility for their development, actions, and success during the coaching process and life in
general. Assigned with a due date and some automatic reminders for a friendly nudge on their
shoulder they strengthen your client’s accountability. This makes homework such a powerful
technique not only in business or life coaching.
G for Goal: The goal is what the client wants to accomplish. It should be defined as clear as
possible. You could combine it with the SMART method described earlier
R for Reality: That’s the status quo, where our client is right now. The client describes her current
situation and how far she is away from her goal.
O for Obstacles and Options: What are the obstacles (roadblocks) that keep your client from
achieving the goal? Once these obstacles are identified you can find ways to overcome them – the
options.
W for Way forward: Once identified the options need to be converted into action steps that will take
your client to accomplish her goal.
Another benefit is that both of you know what is getting done and what isn’t at any moment during
the process. You immediately see where they procrastinate or struggle and when your support is
needed. The shared to-do list helped to set priorities, achieve milestones faster and keep track of
the small wins during a coaching process.
Tip: CleverMemo comes with a ready-to-use „Shared to-do list“ and various other tools.
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This tool is based on the famous miracle question and is a very motivational coaching technique.
It’s a great thought experiment if you ask your client to exactly describe a perfect day once the
desired goal is achieved.
It shouldn’t be just a vague description but a whole day from start to finish.
How would she feel after waking up? What would she do? How would she feel? This technique will
encourage the client to use her positive imagination and visualize what she truly desires.
Afterwards, you can work together to get the actual steps to that „miracle“ where the goal is
achieved.
Reflect upon the overall success of the session. Is there something you would do differently if you
could „replay“ the session? Add comments, plans, notes, and ideas for the next session.
“When you stop trying to be better, you’ve stopped being good.” Philip Rosenthal
We added a quick session review tool in CleverMemo. Save it as a private note in the client’s
stream, so you can reread it prior to the next session.
CleverMemo is made to support and engage clients between sessions and help them to get the
most out of their coaching with you. It ensures the long-lasting and sustainable success and saves
you a lot of time with your daily tasks like session prep, worksheet assignments, and
documentation. Start your free trial here to find out if it’s a perfect fit for your coaching.
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There are countless exercises, tools and techniques to support effective coaching and the ideas
above are in no way a complete list. I encourage you to give them a try and see how they fit your
coaching style. What’s your favorite technique? Let me know in the comments and share this article
with your network if you think others could benefit from it.
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