Chat Operator Training/Manual

All you need to know to become a

SuccessfulChatOperator!

2021

COURSE1:Introduction-ChatOperatorTraining/Manual

Section 1: Introduction

WELCOME TO THE INTRODUCTION COURSE FOR CHAT OPERATORS!

Dear new operator, thank you for the time you are going to invest in reading this manual. We

will try to address all your questions and concerns when it comes to your work as a fantasy chat
operator. Please read the manual till the end and save it so you can open it whenever you need it

again. You will find important information here, as well as tips and tricks on how to play by the

rules and ensure that your account will never get locked or terminated by the platform –our

client.

First some general information about the work as a Chat Operator. Your primary work task as a

chat operator is to answer messages on our platform. The messages are received from various

websites. Customers get on these websites for stimulating conversations and/or to make their

fantasies come true, talk about them, or share them.

Our customers are looking for entertainment, and your messages and replies should make that

possible. We, as chat operators, want to give the customers a good time and exciting experience

on the site, we will create happiness. The better and more interesting your messages are, the

sooner the customer will come back and give more opportunities to earn more!

Your goal should be to answer as many messages as possible and with the best possible quality

to keep the conversations alive so that customers are returning and continue to write messages.

Before we go into further details, let's look at some issues that new operators have to tackle when

they start.
How to log in

Enter https://chathomebase.com/login which will take you to the chat page. Image is below.
Once you sign-in, platform might load messages and will take your directly to messaging

platform. Good Luck from there!

Navigating your way on the platform

The platform is simple and has two purposes primarily,

i. To interact with customers/targets–This is where you will be redirected to automatically

but clicking on Chat would take you again in case you are not on the messages.

ii. To account for your messages and quality of the messages sent. A sketch to give an idea

of how the messaging dashboard looks like is attached below;

You received your payment documents and it says there is a different rate for free, so what are

these?-
Free messages: Customers do not pay for these, that is the reason why your rate is lower, a free

message has the same requirements as a normal message (150 characters minimum). These

messages are the first 5 columns in your statistics tab, and you will see that these are very few

compared to the full rate messages.

So how does the quota work?

The minimum required number of messages per week is 300 to keep the account, but we do

appreciate a minimum of 500 weekly if you seek to have a chance to grow in the company.

Week starts Monday 00:01 AM GMT and ends Sunday 11:59 PM. When producing messages,

you are paid per the number of messages you can produce per month.

-Quota demand means what we as a company demand a certain number of messages to keep

your account, and queue means how many messages are available at a certain time. If the

company says "queue" is high, that means there are a lot of messages available, which in turn

means more money to be made. We send out automatic emails to each when the queue is very

high asking you all to login.

-We also automatically lock account which do not reach at least 150 messages per week.

Remember, our company has the lowest demand on the market to fit different schedules in

operators lives. If you were not able to meet the quota on your first week, you will have the

second week to prove yourself back in the game, after the second week, your account will be

terminated. The only reason this can be appealed is an issue caused by our side or the platform

(eg low traffic), therefore please arrange yourself so every week you can meet the demand. We

are serious towards you, your payments, your coaching, please be serious towards our demands

too.
-Remember, every week is a new start and you are the only one responsible for the number of

messages you write per week. Additionally, we can only pay over 55 euro accumulated, which

means you have to filter your messages in your dashboard and calculate if you have reached the

amount to be paid, or if you need to work some more. You can also use the operators page (on

abconlinechat.net. You will find you current balance, status etc. however do not forget it does

not pull data from dashboard 24/7, therefore your statistics on the operator page will always

show your production till yesterday and after midnight GMT, they will refresh. If you need to

know how many messages you wrote today or in a particular day, week, month, use the Statistics

tab in the dashboard where you write messages.

So many rules, how do I handle it?

It's not that complicated. The most common mistakes operators make are:

-Producing less than 150 characters per message.

-No questions included in the message (CTA-Call to Action). Keep in mind that we seek

INTERESTING questions that spark conversations, not just "what about you?" or "do you

want?".

-Excessively using a word or a sentence (e.g. okay, right). Please always be as original and

creative as possible, as this might be considered as copy-pasting. This also contains starting

messages in a same way (How Babe, how are you doing?) or using endearments excessively

(baby, honey, Babe).

-Agreeing on a meeting (date) –be very careful with how you word such. Never accept a meeting

or a date, do not say 'maybe after', 'maybe later'. Try to avoid using words as meeting or date as

much as possible. Better to play stupid and keep the account, than taking a chance and get

locked. Dating can be in the form of agreeing to meet up, arranging a time/date to see the client

or saying you will take a look at your schedule and see when it's possible to meet. Not only is
dating misleading, it is not allowed and can get you permanently deactivated. Find creative ways

to tell the target you can't meet and never promise to make it up to them using ways you know is

not possible. In other words, we should never give the client even the slightest chance to think

we will ever meet. Terms and conditions of the site state that this is a fantasy site and meetings

are not possible. The same applies with phone numbers, emails, or suggesting/agreeing that you

would ever contact with the client through a different channel, than ThePlatform.

To summarize, you cannot talk about:

-Inviting customers to meet up in real life

-Wanting to meet up in real life

-Suggesting to meet up in real life

-Asking when a customer is free to meet up

-Saying you want to have a fuckbuddy/one-night-stand

-Saying you are looking for a sex date

-Saying you want a friend with benefits

-Telling the customers you are open to having a date

-Telling customers you love them

-Saying you are falling in love

-Telling customers you want to marry them

\-Insinuating having a relationship with the customer

This happens too often and the client will block operator accounts doing this. They can get in

trouble, legally. Operators writing stuff like this will be locked immediately. So please NEVER

talk about meeting up in real life, or wanting to fuck in real life.

Instead talk about:

-I fantasize about...

-I one day would like to...

-I think about having a fuckbuddy...

Making it a fantasy is allowed. Talking about actions in real life are not.

Here are some examples of messages that are NOT allowed:

"Would you like to find out what I want? Seeing that you have replied to my message it is clear

to me that you are really interested in getting to know me. I am looking for a sex buddy actually,

are you up for that? I am from Brisbane City. Where are you preparing to travel to in this

pandemic?

"" Sorry I think you've had bad experiences from what I see. But I am not that type of girl. I

would like to meet you. My name is Kara. Would you be interested to know more about me?"

-Use of logbook. You will make your own and the lives of other operators so much easier with

this.
-Grammar, grammar, and grammar!!!! -Always use proper grammar. If you need Grammarly,

please use it. Please note that not even native speakers are 100% perfect at spelling. At the end of

the day you will find targets that do not write grammatically correct. However we move as one

body, therefore we all need to maintain the same standard of writing. Do not forget about proper

punctuation, end your sentences with a full stop, leave a space and start a new sentence with a

capital letter. Do not forget to use capital letters for names, cities, countries and also when

talking about yourself (I am). Addressing the customer by name with no capital letter, or at the

beginning of the first word might seem insulting for some cultures or individuals.

Note: Client requires not just 'Good English' but 'Perfect American English' grammar. If you were able to made

it this far and is not confident with your English language skills, we suggest you maximize

Grammarly and set it to American English. Just remember that we can only teach you as much about the rules

but NOT grammar. These tools can ONLY to help you improve your grammar but it wouldn't catch everything

that needs revision. REMEMBER to always proofread everything yourself before sending.

-Remember that you play as a US citizen, therefore speak, act, and play as you are in the US and

stay in the US. Learn slang and know their ways. Avoid mentioning your own country like e.g.

Philippines or Guyana. If the target is mentioning something typical for him and you do not

understand what it is, USE GOOGLE. Never ask the customer 'what is that?' Imagine you are

Jamaican and meet another Jamaican online that asks you 'what is reggae or dancehall?' You will

know there is something fishy about the person and you will not put your trust in them.

Do not travel anywhere. It's the Corona pandemic period. People barely travel. Travel across the

US, don't travel abroad.

Never be rude, which is a given. Even if they are, just say that you don't appreciate them being

rude, but don't be rude back. Always stay positive, you are playing a character, not yourself. Do

not tell them they are fake and don't get angry if you are accused of being fake. In this case do

not get offensive, however do not get too defensive either. It can happen sometimes that
customer makes us angry (racist, xenophobic, accusing), but as you would be working in any

customer support, you need to maintain your professionality. Use your skype groups, coach or

HOG to vent out any anger or frustration, we will be more than happy to support you, calm you

down and lead you the right direction.

BRANDING: Don't mention other companies as we can get sued for this since we work. Do not

mention any brands at all (Uber, Netflix, or a grocery store name, you can use movie names,

artists, songnames)-Lastly, never copy-paste anything, not even parts. The system sees this

immediately and locks your account for"cheating".

-FLAG WORDS-our client, the platform owner has set some words as flags which will

automatically deactivate your account. Please do not use them, as even though you did not mean

it bad, it is difficult to re-appeal and get your account back. These are as follows:

-My Dick(might sound funny, but operators mistakenly used it and the customer got confused,

do not use it in sentences like 'my dick riding skills

'-Malibu –even though this is a nice and lucrative location, do not use this word. Malibu is the

name of another studio and platform has it as a flag if anyone would want to say I work for

studio Malibu and try to jeopardize the platform

-Scam/fraud-as we have mentioned earlier do not accuse customer of being a scam and also do

not say you are NOT a scam, as it can be considered as rude and also it is a flag word

-Dating site/platform –this is not a dating site, the site provides fantasy, not real dating, therefore

do not use the word dating site (site is ok).-I am a man –we are playing the role of female

players, this will be an auto-flag if it has been used on any messages

-UNDERAGE SEX –Do not talk with the target about underage sex (under 18 ), for example, do
not tell the client that your first sexual experience was at 15 years of age

--DRUGS, ILLEGAL ACTIVITY –if target is mentioning these topics, report using the report

abuse button on the platform and try to change the topic.-

What about payment information?

Important to know is that we pay to Payoneer accounts and also to your back account from our

company bank.

-Please make sure to have your account with Payoneer Fully verified to get full access, and have

the option to download your funds.

Payment information needs to be finalized and submitted on or before the 5thof the next month as

payment are being sent on or before the 11th. Failing to not heed above demands will result in a

delay of payment, or that the payment will be rolled over to the following month.

Freelancer Agreement link / Confidentiality Agreement: https://www.abconlinechat.net/terms_faWe

only pay for services rendered that have followed the rules and regulations we have. If critical

rules have been broken, if you leave without confirming with a coach, if you have been gone

with no contact for longer than 2 weeks, or if you have not reached the minimum 55 Euro

demand –we reserve the right to NOT TO PAY you. We only pay people who do their best and

work, not for people who act unprofessionally.-If you are using Payoneer and have an old

account, no need to change anything. However, if you will create a Payoneer account, please

state the work information as below. Anything else can get your account locked if it's new.
Traffic issues

-There are instances when traffic goes up and down. In our case, it's usually because the client

temporarily loses customers. This can be due to holidays, customers waiting for salary or that

customers returned to work. It's very important that we work, and push through this.

-Another reason is quality. As mentioned in our videos, the better quality and the more replies

you receive when you work, the more the system will favor you for more messages. If you are

new, then you need to push through a few days before the system recognizes you. We always

update regarding traffic, but it's important that you try and stay online and work, even when

traffic is low, so we are seen and prioritized for more traffic when the client receive sit.

Section 2:How To Become A Successful Operator

The Operator Job

Your main duties as an operator are to get customers to answer your messages and keep the

conversations alive, which we expect you to do at the very best while following our rules. Below

are tips on how you can and should act and what our expectations are of you. This is our way of

making sure that our working relationship is a fruitful and lasting one, and that our customer's

experience is always the top concern. High quality generates a higher income. When you have a

good conversation with a customer, our system automatically keeps sending you this customers

response, instead of assigning them to another operator. This is also assuming that both of you

are logged in simultaneously. By keeping high quality and getting recurring conversations, your

work will be both easier and faster because you do not have to spend as much time reading
through previous notes and messages. Instead, you can easily just continue the conversation

where you left it a short while ago. In other words, this makes it easier for you to answer and

make more money faster. Play your role: The chat operators' job is a combination of being a

creative writer and actor. A good operator can adjust his or her ways of writing and overall

expressions so that it matches the player profile that has been assigned in the conversation. It is

important to be able to align writing to that of the customers writing and wishes. A 50-year-old

woman expresses herself differently from a 20-year-oldgirl. It is important to keep this in mind

when writing messages. Pay attention to the players 'profile. Follow the right path: Just because

the platform allows adult conversations and picture doesn't mean that is automatically the

conversation. Some targets don't like dirty talk or feel uncomfortable when it goes to fast. Adapt

to the target so that you don't talk about bondage when he talks about kittens.

Section 3: The Customers In Focus -Part 1THE CUSTOMER IS

THE MOST IMPORTANT PERSON IN OUR WORK!

It is not a secret that the focus of every business is the customer and keeping them satisfied and

happy. In our line of work, it is not any different. Make sure that you are keeping the customer

happy Tips for keeping the customer interested and coming back with new messages:

●Show great interest to the customer, ask relevant questions, focus on him, make him feel

selected, seen and special. Always remember to make important notes in the logbook.

●Read previous logbook notes and use that information in your conversations with him.

●Check if the customer gave any contact details in the message. Thank him for it and/or

comment on it. Make sure to log this in the customer logbook.

●Briefly read through the latest sent / received messages in the conversation to get an idea of the

tone and atmosphere.

●Address the customer by name if you have access to it, build a relationship. Show

understanding if he, for example, tells an emotional story.

●Make your Player interesting, mystic but also just reachable and approachable. Tell everyday

things as well as special requests and unique stories.

●CTA (Call toAction)Make your messages enjoyable! Like you would chat with someone whom you

are genuinely interested. Make it personal and make the person feel that he is talking to someone real. Do

not ask the same question over and over again, this will annoy the customer Avoid asking too much in one

go. ALWAYS keep your questions to (1) one max of (2) two per message. Leave some for later and for

other operators. It may sound that you are interrogating the client Never ask an unrelated question.

Jumping from one topic to another just to hit your daily target can get your accounts locked.

●Avoid arguing with the customer, it can be perceived as nonchalant. In some situations, it may

work, but make sure to always end the message in a smooth and encouraging/ inviting way, to

stimulate continued conversation. At the same time, if the customer is very rude or even verbally

abusive, show your personality and tell him that such way of communication is not cool.

●Using correct grammar is very important, so make sure to write your messages in correct and

proper English. Adapt the way of expressing yourself based on which Player you are at the

moment -ALWAYS spellcorrectly.

●Before sending the message, make sure you quickly read it through and check for misspellings

and mistakes.

"All in all, it's a fantasy where you, in reality, you want him and in reality he wants you. Just

make sure you never mention anything about wanting, will later, or can now –meet/ date. In the
same time, don't tell him you will never do that either. Make excuses that you are busy or

unavailable at the moment, no matter what. More information on that here below."

Section 4: The Customers In Focus -Part 2 THE CUSTOMER IS THE

MOST IMPORTANT PERSON IN OUR WORK!

More tips for keeping the customer interested and coming back with new messages. Don't say

straight NO to the customer if he wants contact outside the platform. Instead, come up with good

excuses and explain why you don't want it. You will become a master of avoiding this after some

time but till then, please take a look at how other operators are writing a reliable excuse.

Examples are:

-You want to get to know him better first.

-You have not been in contact for so long.

-You think this site is better suited for this purpose.

-You don't use Facebook, Kik, Snapchat, Skypeetc

.-You are not feeling comfortable giving out your number or other contact information to

someone you just met on this site.

-You cannot meet the customer because you will have to help your mom with something.

-You have to much school or work at the moment.

-You are going on a business trip.

*Remember to log your excuse on the logbook.

●DO NOT AVOID the customer's QUESTIONS, but answer them and preferably in detail. The

customer becomes annoyed if you do not answer questions such as place of residence, family

situation, work etc. Remember to always log all important information.

●Do not say you are unable to see the number or email because the site blocks it. The customer

will think all messages are read ( ) and they will lose their trust in the platform.

●Wait for some time to call the customer darling, baby etc. It is a good idea and can be useful,

but save a little on them until you have built up some kind of relationship with the customer.

Being called darling in the first message is not particularly credible and the customer might

think, the Player is chatting with several targets. Just don't ever mention "I love you", change that

to "like orcare".

●When the customer sends photos, ALWAYS show great interest, give compliments on his

picture, his looks, the summer house, the bike etc. Ask questions about the picture, make him

feel special. NOTE: Make sure to save the photo description in the customer logbook!

19●You, (the Player) can also send photos IF photos are available, but do not send them right

away. Hold on to the photos a bit so that not all photos are sent at the beginning of a

conversation. Use them as "lock-bait" if the customer loses interest. NOTE: Never promise to

send a photo if no photos exist.

Section 5: Things You Must Never Do As An Operator

There is a 10-point-list of rules we must follow in the operator work; however, we want to

highlight these two rules below.

1.Copy-paste is not allowed, and Every message must be unique: It's not even allowed to be

partially identical. The system recognizes copy-paste automatically. Be creative and think of

alternative words and sentences. There are many ways of writing and expressing the same thing.
See below typical examples of copy-paste and identical messages that the system will detect and

send out a warning for:-"Hey, Babe! I miss you so much, where have you been? Did you have a

good weekend?"-"Hey! How was your weekend? I miss our conversations! Please get back to me

Babe."-"Babe! I haven't seen you this weekend? How was it, Babe? I kind of miss you right

now."As you can see, the messages to 3 different targets are indeed different, but they are talking

and mentioning the same thing. This is something the system can warn for as "reoccurring" or

"copy-pasting" ."Hey", "babe", "miss", "weekend" was all mentioned 3 times each in 3 messages

as examples.

2 .DATING IS NOT ALLOWED: You must never agree to a date, accept a date, or even propose

a date your self. This will result in permanent deactivation of your account. In other words, it's

simply not worth it to go that route just because it's more comfortable. Below are examples of

what is NOT acceptable:

-"Hey, Peter! I'm so sorry that I couldn't see you this weekend? Make we can take a look at next

weekend or the one after when I'm less stressed?

"-"Oh, darling! I do want to see you, but I can't right now. Let me check my schedule and see if I

can find another day forums?"

-"Hi Michael, would you maybe be interested to see me after this Corona situation is over

instead? Right now, I can't travel."

-"I'm sorry that I always make excuses, I do want to see you, I promise! I'm so busy right now,

but that doesn't mean I don't want to seeyou!"

-"Baby, would you be interested in a date with me in the near future? Maybe we can go for a

lunch at a public place?"

-"Roger, you are amazing! Of course, I want to go on a date with you one day, you make me feel

so special. "ALL of these are not in anyway OK, you have to avoid using the word or even

suggest the word. Don't blow the target off by saying NO or NEVER, but make excuses without

adding the "soon", "check", "want".

3.Always show interest in the target: This simply means that you should place your focus on

him when you work. The whole point of this business is to make the customer(target) feel special

and valued, no matter what you think of him in real life. If you don't answer the target questions,

avoid what he is saying and/ or don't add your questions to keep the conversation alive, then the

platform owner themselves might lock your account.

4.Never suggest contact outside the platform: This one is very important since breaking this one

will lead to termination. The platform is where our client has invested a lot of money to keep

operating, it's also where the client and we at ABC (including you) make ourmoney.Suggestion

anything other than the platform is not acceptable and the system will immediately flag if you

try. Make excuses why you love the platform and want to stay there for a bit, or fully. If you

receive Skype, Whatsapp, Phone Number, Facebook or anything else, that will either show the

full information or as "xxxxx". Wedon't use this ever. Just say "Thank you, but I want to stay

here a little more". Then logbook the information as e.g. "Facebook received", not as the actual

name.

5.Use the LOGBOOK always: This is not just important so that the next operator know what has

been said, it's also important for you. In other words, this is a team effort –you want to have it as

easy as possible and make as much money as possible, right? Well, so does everyone else. If you

do a good job logging information that the next operator might need (or even you), then the next

operator will do the same.

6.Never end a conversation in anyway: If you end a conversation by saying"goodnight"or"have a

nice trip, talk when you come back", then you are lowering the number of messages that target

could/ will write. One customer might not be that bad, but remember that we have thousands and

it adds up quickly. Always try to get the target to stay in contact with you, as much aspossible.

7.Never talk about credits: This is super important because this is information the target doesn't

know you have. The point is that when you see someone has low credits left, then you will want

to make him buy more to keep talking to you (WITHOUT MENTIONINGCREDITS).Make an

extra intriguing message when you see that so he just has to come back for you.

8.Never accept money or seek bank details: We need to protect the target(customer)as well. We

don't want him or anyone for that matter gets used and end up in a bad spot. Just say "Thank you,

but no thank you". If you see something very sensitive, take a print screen and report that to your

coach so we can delete that information.

9.Always stay100%unidentified:This is mostly to protect YOU, but also to keep the business as a

fantasy. Everything you write is the Player, so don't be scared to share or go all-in with some

funny or intriguing messages. Now you have the chance to play someone different, which can be

very fun!

10.Lastly, never argue with the customer:The target(customer) has paid money for an experience

and some fun, don't ruin that by telling him he's wrong e.g. cheating or believing in something.

You can disagree, but read when that is appropriate. If the target has a wife and he is on the

platform seeking a casual meeting, then make that exciting instead. You have two choiceshere:

1.Earn money and have some fun,

OR 2.Lose your job telling him off, which is not going to change anything anyway since he will

stay on.
 Section 6: Certain Special Rules

When you are active on the platform, certain special rules need to be followed. When you violate

any one of these rules listed below, you will be deactivated immediately.

•Always ask an interesting question in your message (Call to Action).

•Do not use your owns mileys.

•Avoid repeating characters or words (???, ...., hahaha, hehehe, Awwwww,LOOOOL).

•Always write a minimum 150 characters in a message

.•Absolutely no Phishing (very serious internet violation)

.•Do not engage in the leaking of any confidential information.

•Do not engage in any contact through email, phone, WhatsApp or any other communication that

is outside our platform.

•Do not suggest that an actual physical meeting will ever occur.

•Do not participate in chats with minors. This includes someone that is under 18 years of age.

•Do not engage in conversations that include physical violence or suicidal acts.

•Do not engage in acts of rape.

•Do not engage in acts of Animal sex.•Do not engage in acts of incest.
•Do not engage in acts of drug use or abuse. Do not engage in acts of criminal abuse of any kind.

•Do not talk about your home country

•Do not share your account, we do not tolerate anyone earning out of someone else's hard earned

work.

•NEVER use VPN under any circumstances.

•HEARTS ICON-The heart icons shown on the platform for the customer means that physical

contact is not possible.

We had them on USA since the beginning and now also on the other GEO's. If a customer refers

to the hearts during a conversation, you divert the conversation to different topics or simply tell

you cannot physically meet. Try to change subject/work around but if that's not possible yes

admit that physical contact/meeting is not possible.

Breaking these rules can lead to termination by not only us at ABC, but the client can terminate

your account. Additionally, if you conduct criminal activity on via ABC, the legal measures can

be taken as well.

Section 7: How to Handle Customers That Propose Physical Meetings

How to handle customers that propose physical meetings and what is acceptable for you to write:

●You can say that it sounds nice and that you might be able to meet him someday, with extra

focus on MAYBE.

●You can say that you really would like to meet him, but NEVER agree or say yes to any

proposal whatsoever.
●You must TALK YOUR WAY OUT of the situation, change the subject or lure the customer

off on a different track.

●You can talk about what you would like to do with him if ever you meet and ask him what

he would like to do with. Give more emphasis on the fantasy of meeting and not on an actual

plan.

●TEASE HIM, make him feel excited, put images in his mind where he can picture it. But it can

NEVER actually happen in real life so be careful.

●An excellent way to buy yourself some more time and to start building on a chat-relationship

with the customer is to use the following examples:

-You can always say that you need more time and want to get to know him more first, it's normal

for people who meet on the internet to get to know each before a meet to have sex.

-Say that he seems to be a nice guy, but you are not ready to meet just yet, either because you

just came out of a long relationship and you need time, or because he needs to prove himself that

he is not like all the others.

-Point out that you had a bad experience with dating strangers before and that you must work on

the trust a bit more. It's not uncommon for people to meet a stalker or somebody with

psychological disabilities, situations that can lead to traumatic experiences for the girl.

-NEVER be strict and absolute. Nobody likes to be called "stranger" or read the absolute "NO"

when offering a date for a meeting, try to be kind and ALWAYS find some excuses to prove

it.You can't just say "sorry but I can't because I have to go somewhere", but it's best to go with

"I'm so sorry because you are so kind, offering me to have such a good time with you, but I'm in

a difficult situation because I planned 2 weeks ago to travel with my siblings to Canada". Don't

forget, they are humans, treat them as you would like to be treated.
-When a target starts to be annoyed about your defensive and your negative stance to their dating

proposals, there are many other options, always choose the right one based on your experience.

You can either start playing the victim like e.g.

-"you made me feel that we are going to have something beautiful, but you finally show your

true colours" or

-"I'm doing my best to reach out to you, you shouldn't care about me and my personal issues as

I'm not feeling ready yet". On the other hand, you can push him more, showing that you

arejealous

23like e.g. -"I believed every word you said, but now I can see clearly that you seek someone

who is maybe ten times better and sexier than me, that's why you left me out like this". One more

option is to use a pathetic scheme, saying sorry and asking for forgiveness, but this usually

doesn't work because they will ask for a meeting at the end anyway.

Section 8: A Poke Message -What is that?

Poke Messages

Something you will face pretty often are poke messages (usually first messages sent by the

system). Poke messages can sometimes be aggressive and can, express that the Player wants to

meet the customer, sometimes even that same day/evening. Since this is a poke message, it is

okay to write it that way. You, as an operator, CAN NEVER write a message like that. The

poker (an employee of the platform), who wrote that message wanted a reaction from the

customer, to wake him up and start to write messages. Writing aggressive poke messages is a

good and effective way of getting the customer to react and start to write messages again after

stopping.Then it is up to you, as the operator, to make sure to talk your way out of this date and
to make the customer stay interested in you. Make him forget about that first initial message by

changing the subject, talk around it, distract him, flirt, make him curious of you in another way,

be creative. Most normal people are aware of the fact that it still takes time and some effort to

date someone they meet on the internet. But the difference here is that IT CAN NEVER

EVERHAPPEN.A very good approach and work routine are if every operator, who is the first

one to join the conversation after the customer has replied the poke message, take the

responsibility to log important information of the Player that is being expressed in the poke

message, we will all have a much better workflow and we avoid mistakes. With this way, we

will make the customers more satisfied and you will make more money as well.