Data Collection Plan

Stratification
Data Type
Factors Sampling Notes
Metric X or Y (Continuous Operational Definition
(By who/what/ (Time Frame, etc.)
or Discrete)
where/when)
 How
Who will collect
(method - Check Sheet?)
 Data Collection Plan - Hotel Example

Data Type Stratification

(Continuou Factors Sampling Notes
Metric X or Y Operational Definition
s or (By who/what/ (Time Frame, etc.)
Discrete) where/when)
Y, output, The amount of time (in minutes) it takes from Sample every 4th customer
Order Lead Minutes - By Time of Day
KPIV, the moment the person places the order to the from 11 - 2 for the next 6
Time Continuous By Server
Dependent moment the order is delivered. weeks starting 1/30
The number of orders/day where the customer
waited > 20 minutes for
% Late Pick- Collect daily throughout the
Y Discrete Sandwiches/salads/soups and > 16 minutes for None
Up Orders life of the project
entrees divided by the total number of daily
orders
By Food Type Sample every 4th order 11 - 2
Minutes - Time (in minutes) from when kitchen receives
Prep time X By Cook Staff for the next 6 weeks starting
Continuous the order to when it is handed to the cooks.
By Time of Day 1/30
Time (in minutes) from when food is placed on By Server Sample every 4th order from
Minutes -
Cook Time X the stove or in the oven to when the order is By Time of Day 11 - 2 for the next 6 weeks
Continuous
placed in the server's window. By Food Type starting 1/30
The time from when the customer arrives
through the front door (not when the customer By Food Type Sample every 4th customer
Customer Wait Minutes -
Y puts their name in, there could be a line) to By Party Size from 11 - 2 for the next 6
Time Continuous
when they are seated.This can be monitored on By Time of Day weeks starting 1/30
the security video clock.
 How
Who will collect (method - Check
Sheet?)

Host will check the time

Host stamp on the security
video

Servers use Check Sheet

to record late orders and
Server
cash register report for
total orders

Chef using a time stamp

Chef
for in and out

Prep Chef with timer - with

Chef
check sheet attached

Server with check sheet

Server
attached
 Data Collection Plan

Data Type
(Continuou
Metric X or Y Operational Definition
s or
Discrete)

Material Bowed In Excess Of 1/32" For Every

Bent Material Y Discrete
4.5" In Width (Max Width Is 9")

Any Length Scratch Appearing In An Exposed

Scratched
Y Discrete Area Of Metal And/or Scratch In Excess Of 3" In
Material
Unexposed Area Of Metal

Any Combination Of Bent And Scratched Metal

Damaged In Addition To Any Damage That Occurs During
Y Discrete
Material Transit Of Material
(see attached photos)
Data Collection Plan

Stratification
How
Factors Sampling Notes
Who will collect (method - Check
(By who/what/ (Time Frame, etc.)
Sheet?)
where/when)

Sample Every 10Th Rack Of

1 Rack Each At
FG1105M (25 Pieces Per
Ext/Ano/Paint - Visual
Rack/3 Racks Max) Per Shift
Inspection - Use Check
Location Shift Each Day For 5 Days (10/19- Material Handling Team
sheet - Follow Marked
10/23) - 750 Total Pieces
Racks From Ext To Ano
Simultaneous For Bent,
To Paint
Scratched, And Damaged

Sample Every 10Th Rack Of

1 Rack Each At
FG1105M (25 Pieces Per
Ext/Ano/Paint - Visual
Rack/3 Racks Max) Per Shift
Inspection - Use Check
Location Shift Each Day For 5 Days (10/19- Material Handling Team
sheet - Follow Marked
10/23) - 750 Total Pieces
Racks From Ext To Ano
Simultaneous For Bent,
To Paint
Scratched, And Damaged

Sample Every 10Th Rack Of

1 Rack Each At
FG1105M (25 Pieces Per
Ext/Ano/Paint - Visual
Rack/3 Racks Max) Per Shift
Inspection - Use Check
Location Shift Each Day For 5 Days (10/19- Material Handling Team
sheet - Follow Marked
10/23) - 750 Total Pieces
Racks From Ext To Ano
Simultaneous For Bent,
To Paint
Scratched, And Damaged
 Data Collection Plan

Data Type
(Continuou
Metric X or Y Operational Definition
s or
Discrete)
Number of mailed tax notices that are returned
Blowbacks Y Discrete
by the USPS as undeliverable

Days Late Y Continuous # of days beyond the due date

Data Collection Plan

Stratification
How
Factors Sampling Notes
Who will collect (method - Check
(By who/what/ (Time Frame, etc.)
Sheet?)
where/when)
By Time of Day
Count all items returned Tax Department
By Server
All records can be tracked via
None computer. No sampling Tax Department
required