ENGUA BUSINESS ENGLISH COURSE

Intermediate level

Unit 22 Appraising Performance

ENGUA BUSINESS ENGLISH Level B1 Unit 22 - 1 -

 OBJECTIVES

Talking about personal qualities

Appraising performance

ENGUA BUSINESS ENGLISH Level B1 Unit 22 - 2 -

 STARTING POINT

1. How do you evaluate yourself as an employee?

2. How does your company assess your performance at work?

ENGUA BUSINESS ENGLISH Level B1 Unit 22 - 3 -

 WORKING WITH WORDS

Turn these adjectives into nouns by changing the endings of the words.

patient dedicated punctual confident flexible creative

motivated dependable enthusiastic ambitious

1. -ce: ______, ______

2. -ion: ______, ______, ______

3. -iasm: ______

4. -ity: ______, ______, ______, ______

ENGUA BUSINESS ENGLISH Level B1 Unit 22 - 4 -

 WORKING WITH WORDS

Complete these sentences with the correct form of words from the box.

dedicated punctual confident flexible patient dependable

1. It’s  important  for  me  to  have  some  ______  in  my  working  hours.  

2. ______ is one of my strong points – I’m  never  late  for  anything.

3. I’m  not  a  very  ______  person  – I always want everything to be done ‘now’!

4. I  have  a  great  deal  of  ______  in  my  company’s  success.

5. I’m  not  convinced  about  the  ______  of  this  machinery.

6. People like doctors and nurses must be so ______ to their work.

ENGUA BUSINESS ENGLISH Level B1 Unit 22 - 5 -

 WORKING WITH WORDS

Match the adjectives 1-4 to the comments a-d.

1. ambitious a. I like his original ideas and new ways of approaching things.

2. hard-working b. I  think  they’ll  both  do  anything  to  get  to  the  top.

3. creative c. She  doesn’t  seem  to  have  any  doubts  about  her  abilities.

4. confident d. You  never  see  him  relaxing.  He’s  always  doing  something.

ENGUA BUSINESS ENGLISH Level B1 Unit 22 - 6 -

 PRACTICALLY SPEAKING: TALKING ABOUT PERSONAL QUALITIES

Work with your teacher. Talk about at least two qualities that are important
for your job. How would you describe yourself?

Example:

Patience is important because I work in after-sales, and customers sometimes

telephone  to  complain  about  …

ENGUA BUSINESS ENGLISH Level B1 Unit 22 - 7 -

 PRACTICALLY SPEAKING: APPRAISING PERFORMANCE
Chris is having his six-month performance review. Work with your teacher, read the
dialogue and study the language.

Appraiser: I  would  like  to  say  before  we  begin  that  in  general,  we’re  very  pleased  with  your  
performance. You seem to be doing very well.
Chris: Well,  that’s  good  to  know.
Appraiser: I know there had been a few problems at the factory before you moved here, but in
the  last  six  months,  I’ve  received  lots  of  good  reports  about  all  your  hard  work.
Chris: Oh,  good.  That’s  nice  to  hear.  I  was  finding  it  all  a  little  difficult  when  I  first  came  to  
work  here,  but  it’s  easier  now.
Appraiser: Great. Now, one thing I wanted to discuss was this on the form you just filled in. You
mention solving problems with machinery. Is this something you like or dislike, and is
it  an  area  you’d  like  to  develop?
Chris: Yes,  it’s  something  I  like.  I  like  challenges.
Appraiser: OK.  Is  there  anything  you  don’t  like  about  the  job?
Chris: No, not really.
Appraiser: How do you feel about working with other people?
Chris: It’s  OK,  but  I  think  I’m  someone  who  likes  working  alone  …

ENGUA BUSINESS ENGLISH Level B1 Unit 22 - 8 -

 KEY EXPRESSIONS

Evaluating your own

Giving a formal appraisal Encouraging self-evaluation
performance
Overall  …/In  general  … How  do  you  feel  about  …? I’m  really  happy  with  …

I’m/We’re  very  happy/pleased   How  are  you  getting  on  with  …? Something  I  need  to  work  on  is  …
with your performance.
Have  you  thought  about  …? I  think  …  is  an  area  for  improvement.
You seem to be doing very well.
What do you think would help you
One  of  your  key  strengths  is  … to  …?

Perhaps one thing to work Is  this  an  area  you’d  like  to  develop?
on/consider  is  …

One thing I wanted to discuss was

…

ENGUA BUSINESS ENGLISH Level B1 Unit 22 - 9 -

 PRACTICALLY SPEAKING: APPRAISING PERFORMANCE

Work with your teacher. Take turns to ask and answer the following questions,
using expressions you have just learnt.

1. Have the last six months been good/bad/satisfactory? Why?

2. What do you consider are your most important achievements in the last six months?

3. Which parts of the job interest you the most? And the least?

4. How could your performance be improved in your current position?

ENGUA BUSINESS ENGLISH Level B1 Unit 22 - 10 -

 REVIEW

Talking about personal qualities

Appraising performance

ENGUA BUSINESS ENGLISH Level B1 Unit 22 - 11 -