Professional Documents
Culture Documents
My Objective
Is to bring to organizations the set of versatile skills related to Business, Healthcare, Education and
Information Technology combined. I manage the range of tools required for the Business Analysis roles: MS
Office Suite, MS Project, MS Visio, Visual Studio, Programming languages, and Analytical tools. My
background embraces customer service, project management, finance/accounting, health and information
technologies
Skills
Technical skills: Helpdesk, Network, Windows, Mac, Migration Win7 to Win10,
banking software, healthcare, business, and administrative software.
Healthcare: Epic, Cerner, McKesson, NextGen, Ingenious Med, Bedmaster,
OnBase, PeopleSoft, Oracle framework and Citrix
Tools for telecommuting: Skype, Zoom, Slack, TeamViewer, Webex, GotoMeeting,
VPN Cisco Connect, home office, full equipped 3 screens’ desktop, and an i7 laptop.
Project Management: JIRA, Visio, Project, Scrum Agile,PM Bok, Waterfall and
Peoplesoft (IT Auditing, Laboratory, Requirements Gathering and Six Sigma)
MS Office Suite: Project, Visio, OneNote, Outlook, Access, Publisher, SharePoint,
Exchange, Powerpoint and Word (Project Coordination and Database
Administration).
Windows environments: (XP to Windows 10), Windows Server, Linux.
Infrastructure: Cisco, VMware, AWS, Azure, and Altiris.
Voice and Contact: Cisco, VoIP, and Avaya.
Security: Firewall, Centrify, VPN, Windows Defender, iolo mechanic pro, and
McAfee.
Browsers: Active X, Chrome, Dev Tools, Firefox, Brave, Internet Explorer, Safari,
Opera, Google Analytics, Facebook Insights ect.
Bio-medical: Philips, GE, Chattanooga, and Dynatronics.
Administrative Tools: ServiceNow, Remedy, SharePoint, and Salesforce.
Desktop remote tools: Skype, NFuse, TeamViewer, Bomgar, Beyond Trust, and
Hummingbird (ERP Systems, System Testing, Quantitative Analysis, E-Commerce).
Network: TCP/IP, LAN, WLAN, VLAN, Active Directory, and infrastructures.
Regulatory: OSHPD, HIPAA, CDPH, ADA, FDA part 21, UL60601, NIST, and
ASTM.
Programming language: HTML, CSS, JS, jQuery, Python, Bootstrap, and C#.
Editors: Snagit, Adobe Creative Suite, Adobe Captivate, Atoms, Visual Studio, and
Adobe Pro (Data Modeling, SSRS and SSIS).
Analytics tools: Python, Tableau, SQL, Power BI, SAS, MS Excel, Statistics, SAP
Crystal Report, and R Studio, Scaled Agile (SAFe), One link, Cayuse and VBA.
Financial Analytical Tools: Advanced Excel (v-lookup, pivot tables), Querying data
warehouses, Jet reports with advanced knowledge of OLAP, BI, NAV table
structures and ERP workflows (variance, trend analysis, capital budgets and
expenditures).
Soft skills: project management, customer service, and multilingual.
Professional Experience
Business Analyst III, Regis Healthcare (Medicaid), California Feb. 2020 – Present
Provides improvements with internal business to improve and address gaps or technology.
Analyzes documents, calculate estimate costs, benefits, alternative solutions for recommendations.
Report, track, analyze budgets, forecast with statistical analysis for purchase order and payments.
Provides training, coaching, solutions in preparation for financial reports and cost analysis.
IT Support & Project Lead, Kaiser Permanente, California Dec. 2017 – Jan. 2019
Coordinate developing project plans to update, implement and maintain priorities and resources.
Prioritize initiatives based on business needs to serves as liaison between stakeholders and users.
Ensure vendors are delivering solutions to initiate projects improvement of system enhancements.
Conduct, evaluates, and collaborates quality assurance for continuous project improvement.
Web/Software Development Intern, Bayside Interns, California Jun. 2017 – Sep. 2017
Assist development teams with finding, analyzing and researching different development methods.
Develop software projects with front and back-end knowledge using Java, HTML, CSS and SQL.
IT Business Systems Analyst I/II, Healthnet, California Aug. 2015 – Aug. 2017
Analyze solutions for stakeholders by building Lean Business Care with risk assessment analysis.
Calculate cost/benefits, scope, develop features, stories, and epics for management/stakeholders.
Maintain communication with customer community and end users in conjunction with management.
Adapt with changing environment/priorities with excellent written and verbal communication skills.
Simplilearn. Certified Diploma - Business Analytics Expert Masters June. 2019– Jan. 2020
Charter University. B.S. – Information Technology (GPA: 3.7). Jan. 2013 – Feb. 2017
Carrington College. Certification - Medical Assistant Mar. 2010 – Dec. 2011
Aaron Magana
26819 Saratoga Dr. CA 92585
e: amagana2021@outlook.com
p: 916.527.4985