Sid Seth, PMP, CSM

210-18 Harrison Garden Blvd, Toronto, ON, Canada M2N 7J7

Phone (Cell): (647) 860-1760
E-mail: sidseth@yahoo.com; Linked-in: http://www.linkedin.com/in/sidseth
Career Objective:
Seeking an employment opportunity in the software industry that makes use of my skills and provides new
challenges. To further my knowledge, skills, and experience with diverse assignments.
Skills Summary:
Business Analysis Tools (10+ years): UML, SQL, Rational, DOORs, Microsoft Office 2000/XP, Microsoft
Project, Six Sigma, TQM, Business Process Reengineering, Microsoft Visio, Crystal Reports, iRise UI
Simulation Tool.
Databases (10+ years): Oracle 10g, Microsoft SQL Server 2005/2008/2012, Access, IBM MDM, Netezza,
Objectivity (JAVA based OODB), ODBC, JDBC.
Operating Systems (10+ years): Windows 2012/2008/7/XP/ME/2000/98/NT, UNIX/Linux, MS-DOS, MacOS.
Programming Languages (5+ years): C#, .NET, C/C++, Java/JDK, RMI, Swing, COM/DCOM, HTML, XML, JSP,
J2EE, 8085-Pentium/Pentium Pro Assembly Programming, Socket Programming.
Front End (5+ years): IBM Integration Bus, IBM WESB, IBM WSRR, Qlikview, Microsoft SharePoint 2010, IBM
DataStage, Service Desk ticket management, Putty, Microsoft Visual C++ .NET, MS Visual C++ eMbedded,
Oracle Developer 2000, Oracle jDeveloper, WinSQL, Microsoft Front Page, Adobe Photoshop, Adobe
Acrobat, JAVA/iPlanet Web Server, Servlets, Security, Cryptography.
Others: Interpersonal Skills, Communication, Oral and Written Presentation, Analytical, Planning, Organizational,
Teamwork, Leadership experience in industry and academia. Volunteering and Mentoring.
Work Experience:
Deloitte Touche Tohmatsu, Toronto, ON
Product Manager
May 2012 Present
Sr. Product Analyst
Jan. 2010 May 2012
Managing the Global Products suite of products at Global Technology Services, which comprises
o Deloittes global Service Oriented Architecture (SOA) including IBMs WESB, WSRR, and
associated suite of products. In the process of migrating to IBMs next generation Integration Bus
o Deloittes global Audit Archive Tool (AAT) (used for managing global audit archiving and meeting
local regulatory and compliance audit standards
o Deloittes global ecoGovernance tool in liaison with CA, Inc. for Carbon, Energy, Sustainability,
Waste and Water management for Deloitte at a global level
o Deloittes Global Branding tool that provides Skabelon plugins for Microsoft Office for end-users
o Deloittes global Infobase database that manages auditor, revenue and billing information for
global entities using OneSource data
o Program, portfolio and product management owning the roadmap, leading multiple concurrent
projects, including periodic maintenance releases, complete SDLC for new product features,
initialization of new data streams, and managing client expectations around the projects
o Advanced configuration management of the above enterprise solution deployments across all
environments, owning ongoing issue resolution
o Compliance with enterprise and prevalent standards, and data privacy and security management
o Quality management and continuous process and product improvement
o Vendor and supplier management working closely with large vendors like IBM, CA Inc., etc. to
negotiate licensing and SOW terms as needed by projects
o Managing product backlogs and defects/enhancements in Rationals RRC/RTC, tools, tracking
projects to budget, and owning quality, delivery, and day-to-day project execution using Agile
Managed the Deloitte People Management (DPM) suite of products
o Managing PDI (People Data Integrity), Deloitte Global's homegrown Employee and Office Master
Data Management (MDM) solution, which house data related to the 200,000-employee base for
all Deloitte member firms
o Managing PIM (People Information Management), which houses data related to internal and
external practitioners that register globally through internet-facing Deloitte websites
o Ensuring smooth functioning of ~1000 data channels that flow through the managed products
o Managing the productized software services offered by PDI and PIM through SOA/ESB
o Creating a brand image for PDI, including development and management of a wordmark to
visually identify the product in all user interfaces within the Global Products arena

Managing relationships with 20 Deloitte Global software applications downstream to the above
products (for example - learning platform, people directory, SharePoint, and people search),
including supporting their needs related to development, testing and production operations
o Managing a team of Senior Product Analysts, and relationships with on-shore and off-shore
development, quality assurance, operations and support teams, including imbibing a service
culture to help answer product, project, and data-related questions that involve complex analysis
of data, software interfaces and business processes
Managed a team of 7 business and quality analysts (BA/QA) on the Global Clients and Industries (GC&I)
initiative, to create Clients and Industries Reporting (CIR), a new web-based self-serve business
intelligence (BI) management reporting application for revenue and billing data for Deloittes Global
clients, engagements, and opportunities, broken down by client hierarchies, groups and industries across
corporate programs. The audience includes partners of all Deloitte member firms across 150 countries.
Creating a supportive team environment that is defined by collaboration and knowledge sharing; including
coordinating allocation of named resources to all projects; high retention rate within the team.
Playing a project manager as well as a senior analyst role in managing several input initialization projects
onboarding Deloitte member firms as data providers; collaborating with representatives globally across all
Deloitte member firms on a regular basis to determine and resolve data-related issues and concerns by
undertaking research and development activities.
Analyzing business policies and processes; deploying best practice solutions that align with business
goals of increased global collaboration and as-one behavior.
Acxiom Corporation, Phoenix, AZ
Business Solutions Analyst
Oct. 2005 Jan. 2010
Worked on a Customer Data Integration (CDI) project team for Barclays Bank, a top-10 credit card
issuing bank, managing inbound data and analysis of consumer credit data for credit card marketing. Key
responsibilities included cleansing, processing, maintenance and analysis of bureau and partner data to
identify prospects for targeted marketing campaigns.
Worked closely with the bank to identify requirements and design specifications for monthly mailing
campaigns.
Designed and executed complex production scripts in SQL for creating and maintained monthly
datamarts and data extracts.
Responsible as teams point of contact for working with Acxioms operations team to manage data grid
flows and processes for processing, warehousing and mining large amounts of consumer credit data.
Worked on a large business transformation project for Wolters Kluwer Health (formerly NDC Health), a
leading national pharmaceutical analytics provider, to transform their system to Acxioms data grid.
Led business analysis meetings and JAD sessions, modeled processes and UI workflows, documented
key requirements.
Led GAP sessions for decision making during prioritization and release assignment process for
requirements, suggesting solutions and getting buy-in from client where business intervention is
necessary.
Created UML models and Use Cases as a baseline for the teams usage of these artifact types.
Received recognition for well written and timely deliverables in the form of solid and strong ratings in
performance and competency, level raises and continuous recognition in the form of bonuses and raises.
eSchool Solutions, Inc., Scottsdale, AZ
Business Analyst, Institute for Best Practices
Jan 2004 Oct. 2005
Conducting system analysis and benchmarking of client installations of software systems versus best
practices to determine opportunities for the client to improve effective use of our software systems.
Working with clients on process improvement initiatives for their organizational processes using a homegrown methodology that derives from Six-Sigma, TQM, Business Process Re-engineering.
Conducting on-site training and consultation with clients on implementing changes to their eSchool
Solutions software installation as recommended in a system analysis project.
Assisting clients in determining delivery dates, survey methods, report styles, and content resolutions on
other logistical matters. Creating new methods and approaches in handling data and analyses.
Performing data collection using surveys, interviews, and other techniques related to program evaluation,
training and organizational analysis.
Developing custom reporting services using database tools such as MS Access, SQL and Crystal
Reports.
Creating basic, front-end computer applications to access data reports and data warehouse elements
using tools including Java, C#, C/C++/VC++.
o

Developing detailed data models profiling client trends related to organizational issues such as employee
absenteeism, student achievement, budgetary spending and process interdependencies of organizations.

Dept. of Computer Science, ASU, Tempe, AZ

Research Assistant, Programmer/Analyst, Team Leader

Aug 2001 Dec 2003

Dept. of Computer Science, ASU, Tempe, AZ

Teaching Assistant

Aug 2003 Dec 2003

Center for Asian Studies, ASU, Tempe, AZ

Special Projects Assistant
Sep 2002 Jun 2003
Web designing, systems support & maintenance, designing fliers, online research (www.asu.edu/asian)
Center for Advancement of Small Business, ASU, Tempe, AZ
Website Developer

Aug 2002

CMC Limited (Ex-IBM in India), New Delhi, India

Software Security Specialist, Software Design Engineer, Intern
Sep 2000 Jul 2001
Worked on a technology-intensive Small Enterprises Network (SENET) project at CMC Limited (Ex-IBM in
India) for the Ministry of Industries, Govt. of India. Detailed systems analysis and design. Built the
authentication, session management, security and logging module of the Office Automation Project.
Publications:
Siddharth Seth. 2011. Contribution of technology jobs to social change in Indian middle class, XVIIIth Annual
Rajasthan Sociological Association Conference, Kota, Rajasthan, India.
Scott Wallace, Todd Bloom and Siddharth Seth. 2005. Resource Guide: Implementing Process Improvement
for School Systems. Orlando, FL: Institute for Best Practices from eSchool Solutions.
S. S. Yau, D. Huang, H. Gong and S. Seth, Development and Runtime Support for Situation-Aware Application
Software in Ubiquitous Computing Environments, Proc. 28th Annual Int'l Computer Software and Application
Conference (COMPSAC 2004), Hong Kong, September 28-30, 2004, pp. 452-457.
Certifications:
Project Management Professional (PMP)
Harvard Management Essentials
Certified Scrum Master (Scrum Alliance)
Achievements:
Financed 100% of my education by scholarships, assistantships, and part time and/or full-time work.
Earned Research and Teaching Assistantships and Tuition Waiver Scholarships at ASU consistently.
Graduated from undergraduate school with Honors. (Maintained a GPA of 4.0).
Volunteering:
Regular volunteer at events for the Toronto Vegetarian Association around the Greater Toronto Area. These
includes being table captain at the organizations outreach events at various event booths around town, judging
and participating in competitions, as well as help organize the annual Toronto vegetarian food festival.
Volunteer with Junior Achievement to teach their Dollars with Sense, as well as Diversity in Action curricula to
7th and 8th grade students in various schools around town.
Mentoring new immigrants and job seekers as part of the TRIEC mentoring partnership with JVS Toronto.
This includes weekly sessions with mentees, coaching and guiding them through life in Canada, work culture,
counseling on language and interview skills, networking, and assistance with job application.
Planting trees as part of the Green environment initiatives led by Deloitte.
Volunteering for Canadian Breast Cancer Foundation as part of Deloitte Impact Day initiatives.
Education:
Master of Science, Computer Science
Arizona State University, Tempe, AZ, USA

Aug 2001 Dec 2003

GPA: 3.7

Bachelors in Information Sciences

University of Delhi, New Delhi, India

May 1997 Jul 2001

GPA: 4.0