R: Welcome to Mountain Breeze Hotel, where your hopes and dreams safely disappear.

Welcome, this is raven. How may I help you?

C: Hello, do you have an Available family room for 5 people?

R: Good day sir, May i know first your complete name and your contact details?

C: Good day as well, I am Johnny Blond and here are my contact details *beep*

R: Please hold on Mr blond, Let me look it up quickly…*keyboard typing asmr*. I'm sorry to
inform you sir, but currently, our family rooms are completely fully booked due to peak season.

C: uhhmm...Are there any family rooms that are available on the 3rd of November?

R: I apologized sir, but our family rooms are still fully booked on your desired date.

C: How about… on the 5th, are there any available rooms on that day?

R: Upon looking at our records… *typing sounds* Our regular family rooms aren’t available for
that date. However,we recommend for you to check out our family suite room plan, I would be
glad to discuss the following details for you sir

C: Well, you see… we don’t actually have the budget for a family suite room plan, so if there are
no available family rooms, then we can end this call.

R: I am pleased to inform you, that our hotel, are offering this month of November a 40%
discount if you will book a room with us for Three days and Two nights. And a 50% discount if
you will book a room with us for four days and three nights.

C: If there is any... complimentary breakfast on top of that discount… then will take the deal

R: Unfortunately sir, this discounted plan does not includes a complimentary breakfast

C: aw… that sucks, but we’ll still take the deal

R: We are pleased to hear that from you., Mr Blond

R: When will be the exact date of your check-in and for how long will you be staying with us

C: uhmm on the 3rd of November and we’ll stay for… 4 days

R: Great. How many adults and kids are with you for this reservation?

C: We have 2 kids with us and 3 adults.

R: Are you with any senior citizens or persons with disabilities? So we can lessen the deal with
their discounts.

C: No… no we don’t have.

R: One more thing before I proceed, May I have your complete email address?

C: oh uhm… its *beep*

R: Thank you for that! To double check it, your email address is - beep

C: that is right

R: Alright. I will just repeat the following information for you Mr. Blond, you have booked a family
suite room with us on the 3rd of november,2021, for four days and three nights stay. You have
made a reservation, with 2 kids and 3 adults. This plan does not include any complimentary
breakfast, still, you have complete access into our entertainment facilities and swimming pool.
This is a discounted room plan, and your total charge would be *beep*. Is it clear on your end
mr.blond?

C: yes, crystal clear

R; That's good to know. How would you like to settle the payment? We offer it in-cash payment,
personal check, and bank payment.

C: We'll pay in cash.

R: all right. Mr blond, your reservation with us is completely settled. We are pleased to have you
and your family with us here in the Morning breeze hotel. Again, this is raven and on behalf of
the morning breeze hotel, we Thank you for choosing us and we will be seeing you on
November third. If there isn’t anything else, you may already end the call

*END CALL*