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Making a Reservation in a hotel.

A grumpy call
Receptionist – Good morning, thank you for calling Tea Tree Hotel.

My name is Mariangel.

How can I help you?

Client – Hello, thank you Mariangel.

I would like to make a reservation in this hotel. By any chance, do you have next weekend

available?

R- Yes sir, we have one room available for that weekend.

What exact day are you goint to arrive?

C – I would arrive this Friday.

R- Friday? Sure, perfect!

C – That´s awesome!

R – Sir, How long will you be staying?

C- Just Friday Miss. I need to take a flight on Saturday morning.

R- Oh!!! Apologies sir, but the minimum stay is two days.

C- WHAT!!!!! How is that possible?? Are you sure? I´ll pay for that night.

R- I know sir, I apologies for that, but that´s our policy.

C- Policy MY SHOES!!! How come? I´ll pay your salary. Go and make that reservation

NOW!

R – Sir excuse me, but there´s no need to be direspectful.

C- You can´t tell me how to talk or what to say. I just can´t understand your inefficency.
R- I do understand, but I can help you unless you wish to stay more than one night.

C- You better close that shack you idiot!

R – OMG, this is so innecesary!

C- You and that horrible half star hotel can fall apart.

R- Sir, excuse me but I´m going to end this call. We are not on thre same page and this is

going to end so wrong. So there´s no need to continue.

C- I just hate you all and I hope your hotel goes bankrupt and you get SO fired.

R- Thanks for the good wishes Sir, I wish you the same 😊

C- Thanks MY GRANDMA (hang the phone)*

R- Thank you for calling Tea… Ughhhhhhhhhhhh how rude!?

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