QA Log Lync337

Enterprise Voice and Online Services with Lync Server 2013 Jump Start
Q&A Log
DAY 1
08:41:49 PDT
Question: after the first part (the Lync Core Solutions) I can’t wait for this one hi from Austria Europe
Answer: Glad to see you back for more, Martin!
08:42:05 PDT
Question: Good morning to everyone

Answer: Hi Eduardo!
08:43:21 PDT
Question: Why is this session not running on Lync? No Silverlight on WinPhone 8.

Answer: We are working on updating our player later this summer. Stay tuned!
08:43:38 PDT
Question: hello, and good morning from tegucigalpa, honduras

Answer: Hello, great to see you here!
08:43:49 PDT
Question: no no Good Night is here!

Answer:
08:44:00 PDT
Question: Hi guys the first jumpstart really helped me pass the 70-336 exam yesterday. Thanks for the
help!
Answer: Congrats!
Live Event Date: June 13 & 14, 2013 Page 1 of 41
DISCLAIMER: This information is provided to you for informational purposes only and is provided “as is.” Microsoft has not reviewed the information and it may
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Q&A Log
08:47:46 PDT
Question: Could you setup a Lync session for this to test it out?
Answer: OK, here's a question I have for the Lync experts. How many concurrent video streams at a high
resolution (720p) could Lync support?
08:48:23 PDT
Question: Good afternoon from Bucharest,28C Thank you TEACHERS,MICROSOFT ,MVA and
organisateurs for this new event!
Answer: Hi Popa Dan!
08:50:36 PDT
Question: Matt, In answer to your question I'd say it depends on your network infrastructure more than
on Lync.
Answer: In our case it would be over the public internet (via our CDN)
08:51:10 PDT
Question: This is my first live jump start session. My company is moving to Enterprise Voice on Lync and I
hope to gain a better understanding of the system before launch. I'm on the Service Desk.
Answer: Thanks for joining! Great to have you here!
08:54:13 PDT
Question: Will Maximo be posting the workloads diagram?

Answer: Yep, he's got it. We're getting him connected to the chat soon.
08:55:32 PDT
Question: Good afternoon from Berlin

Answer: Hi Anne!
Q&A Log
08:58:43 PDT
Question: Does someone have the link the first Jumpstart for Exam 70-336 please? Thank You in
Advance!
Answer: It doesn't look like we have the recording posted yet. I expect we'll get it live today.
08:59:40 PDT
Question: Hello to all from Wroclaw - Poland!

Answer: Thanks for joining!
09:13:04 PDT
Question: this event have a promo code?

Answer: Yes, it's Lync337
09:25:13 PDT
Question: I hope certain questions could be answered, like: How does Lync Server stacks up and
compares against other established solutions (specially in the open source field) like Asterisk?
Answer: That is not the goal of today's session, but Brian and Rui might give some insights into this here
and there if the time permits. Definitely not promising anything for them though.
09:26:27 PDT
Question: Is all three (OCS, 2010, and 2013) supported in the same domain?
Answer: It is not supported to have all three. http://technet.microsoft.com/en-us/library/gg425764.aspx
09:27:33 PDT
Question: Ha!
Answer: Hey Thom! Welcome! Big Jump Start welcome to Thom from Wadeware!
Q&A Log
09:27:57 PDT
Question: recommendation for physical or VMs for these Lync server roles?
Answer: Virtualizing all roles is supported. http://technet.microsoft.com/en-us/library/gg399035.aspx
09:30:07 PDT
Question: I need help to install lync , when try to public the topology, give me the following messange:
The existing topology identifies as stock dc00whj.contoso.com central administration, but try to publish
the topology that identifies it as xxxxx.contoso.com. must match the stores so you can publish the
topology
Answer: You would probably be better off posting your issue at the Lync Forums.
http://social.technet.microsoft.com/Forums/en-US/category/lync
09:31:22 PDT
Question: Is there or will there be a Lync2013 Workload Poster ?

Answer: Hi Burki - yes there will be and Rui will be presenting the location.
09:35:00 PDT
Question: I would like mine colleagues - voip admins - to see this podcast also, would it be published
online to watch later?
Answer: We should have the recording of this session available next week. You'll be able to find it here
https://www.microsoftvirtualacademy.com/LiveEvents.aspx
09:38:23 PDT
Question: Hi All, R.S.Sundar joined from Chennai,India and Good day to all
Answer: Great to see you today!
09:41:32 PDT
Question: the session from Lync Jump Start 336 is available already?
Answer: Sorry, we don't have it up yet. We are still waiting on the self assessment quizzes that go with the
modules as well as processing some of the video. We'll have it up soon.
Q&A Log
09:44:15 PDT
Question: can you deliver a sip trunk from an itsp directly to a branch location, which has an sba\sbs in it
and if so what would be the requirements to have that implementation supported? i.e. sba with sbc
integrated \ separate mediation server etc?
Answer: Being answered live by Brian!
09:45:32 PDT
Question: Would like you to advise at some point on the best LYNC 2013 option for setting up a remote
office that only has an internet connection for LYNC, not a dedicated WAN pipe. How do you maintain a
quality LYNC experience at an internet only connected site or can you ?
Answer: Answered Live
09:45:42 PDT
Question: do you still have to separate out the mediation server role if the sip trunk from the itsp is
delivered via an on-premise sbc?
Answer: Replied Live
09:48:00 PDT
Question: Is there a fully hosted Lync 2013 solution around Office 365 Lync and some VOIP hoisting
provider that provides most of the Lync voice capabilities and Lync Office 365 Exchange integration to
small business for a small number of users and a small cost per month that avoids a hardware investment
other than possibly a few Polycom VOIP phones?
Answer: HI Bill - there are various companies that host Lync 2013 and Exchange 2013 offering a various
level of services. Keep in mind that this does not include O365 today as full enterprise voice in the cloud is
not available from O365
09:58:36 PDT
Question: Will it be shown/talked about how to deploy website for external users? I mean
http://meet.domain.com
Answer: This probably will not be covered in much depth. This is a fairly straight-forward part of
deployment. The Meet URL just needs to be published by an HTTPS Reverse Proxy, such as TMG, and have
a certificate assigned that has the correct Subject Name and Subject Alternate Names, such as
meet.domain.com, dialin.domain.com, public.domain.com, etc. Along with the proper DNS entries
resolving these names.
Q&A Log
10:05:27 PDT
Question: Please answer the POLL below and watch out for more POLLS throughout the day!
Answer: Sharing this post from Andrea... Why? Because Sharing is Caring! Grab that mouse and click the
BEST answer below! Please and thank you!
10:10:44 PDT
Question: Are there any plans to add a hosted VOIP solution to O365?
Answer: You can never guess what MS is planning However, person-2-person VoIP and dial-in 3rd
part conferencing is supported today
10:26:59 PDT
Question: Hi there! I use to follow the Jump Start recorded sessions through MVA instead of the live
signal (because of the time difference, I'm in GMT+1) but I've found some of your Lync 2010 sessions and
I wonder if it's worth to watch those courses (to have some background on the product) or I'd better
forget about Lync 2010 and study Lync 2013 directly. What would you recommend?
Answer: There have been some significant changes. I'd say it really depends on what your organization or
your clients are using and what you need to do. My approach would be to scan the slides for each session
to see if there are details that will be relevant to you.
10:30:49 PDT
Question: Hey any expected timeline for the 336 videos being available ?
Answer: Sorry about the delay on those. We are finalizing the self assessment quizzes and processing the
video. I expect to have them published next week.
10:31:04 PDT
Question: How to implement DID to route to a Response Group?

Answer: Hi imag - we will be touching this in the voice features module/demo
Q&A Log
10:40:27 PDT
Question: Main number must be unique? But extensions need not be unique? Right?
Answer: Hi Sahil - actually the opposite; the main number may be the same as long as the extensions are
unique
10:57:58 PDT
Question: Is MTP central media processing needed for lync trunk?

Answer: Select the
11:03:20 PDT
Question:
> Quoted question: Is MTP central media processing needed for lync trunk?
> Quoted answer: Select the
Answer: Select Centralized media processing check box if there is a well known media termination (for
example a PDTN gateway where the media termination has the same IP as the signaling termination).
Media bypass is only supported if this option is selected. It depends on your trunk
11:05:40 PDT
Question: What is the role of bandwidth policy server? Why this service is installed on edge server?
Answer: Hi Sahil, Great question. The bandwidth policy service is a service supporting call admission
control or CAC for short. With this role you can apply bandwidth policies to control concurrent media
sessions on WAN links, between regions and sites. This role is installed initially on the front end server. All
clients will start polling for bandwidth availability there. If you add an Edge server the edge server or pool
will be used for this service. Clients will then poll the edge server for available bandwidth.
11:10:53 PDT
Question: So if you have one main DID and no unique DID's for each users we would use a Route for
these or an incoming dial plan? Do you have to have unique DID's for each user?
Answer: Do you mean if you have 1 switchboard number? No route is needed for inbound routing. If you
want the non did users to call outward you need a route. You need to consider letting the telco switch to
a default outbound number presentation or control this with a route that includes a overruling phone
number for outbound number presentation. Each user needs a unique user DID or none.
Q&A Log
11:11:29 PDT
Question: Dear Team, Requesting you to answer as my of questions posted as it will surely increase value
to this jumpstart and useful for others to learn technology..
Answer: Hi Sahil, Just got in based on technical difficulities. The team will try to do its best to answer all
questions.
11:19:22 PDT
Question: Brian In my case we have a DID in a site A: +552132193004;Ext=3004 and in site B:

+557121193004;Ext=3004 What is the recommendation for this case?
Answer: The extension needs to be unique. if this is overlapping you need to review the global number
plan. What you could do is prefix with a unique site number +557121193004 user from site A = site prefix
1 : +557121193004 ;Ext=13004 and site B = site prefix 2+552132193004 ;Ext=23004. or try ext=2193004
or ext=1193004. Overlapping is always a challenge. make sure it is as short as possible and when it is long
enough to match the digits in local calls make the normalization rule be more unique and higher on the
Normalization rule list. I'm sure there are more options. Remember that usually implementing Lync.... the
extension is not longer important to remember, because you can call names. For dialin conferencing and
logging in on IP phones, you need to account for a extension that is unique. prefix with a site ID usually
fits all needs then. Try it out in the lab and play a little with it.
11:21:13 PDT
Question: ohhh...Brian sir i am not able to assign same tel uri for 2 different users
Answer: Hi Sahil, It is true. The user URI needs to be unique. If you need to share a number, a response
group will help you out.
11:21:42 PDT
Question: Can multiple logical routes between lync and voice gateway?
Answer: Yes, This is unlimited as far as i know.
11:22:20 PDT
Question: great explanation fot contact objects...Cheers!!!!

Answer: Thanks that's helpful feedback!
Q&A Log
11:23:11 PDT
Question: How are unassigned numbers identified by lync routes

Answer: Unassigned numbers are part of the phone number lookup process. If no match is found the
Unassigned number service will pick up as last resort.
11:33:03 PDT
Question: How pririty is assigned to routes in a given pstn usage?

Answer: Good question Sahil. If you assign 2 gateways to a single route, the route will be load balanced.
If you create 2 routes and assign them to the same pstn usage you can change the order and configure
the primary and backup route.
11:35:55 PDT
Question: Is there a way for a response agent to call forward to his mobile, if, let's say he is stepping out
of the office?
Answer: Hi Rohit, You could configure the response group with a failback number, that is the mobile
phone. But you will have 2 voicemail places...
11:37:06 PDT
Question: How many trunks can be created from Mediation server to gateways? How many gateways can
be associated to a single mediation server?
Answer: This is unlimited as i know of.
11:38:02 PDT
Question: What are the maximum digits in E.164 format?

Answer: 15
Q&A Log
11:40:27 PDT
Question: How do server use address book service to convert numbers into E.164 format?
Answer: Numbers are either E164 or not. In essence Lync takes the numbers into the address book that
starts with a plus sign. You can manipulate company phone number notation in active directory by
creating a supporting file on the abs fileshare. company_normalization_rules.txt more info on this here on
this fantastic blog post. http://blog.schertz.name/2010/09/lync-2010-address-book-normalization/ . This
still applies for Lync 2013.
11:43:59 PDT
Question: Is there a good link that explains how Lync does Expressions like discussed in the session?
Answer: It is basically .net Regex based. http://en.wikipedia.org/wiki/Regular_expression.
11:44:59 PDT
Question: How long can You make hair?!

Answer: Long hear takes Long care, Grzegorz.
11:49:47 PDT
Question: in ocs 2007R2 resource kit there was the RouteHelper tool that was very useful
Answer: It is built into the Lync Server Control Panel.
11:50:02 PDT
Question: Justify: Media bypass and CAC are mutually exclusive....I have one site called XYZ...Its backup
site is ABC...Site XYZ failed..Site failover took place . But lync policy server located in site XYZ is down.Will
CAC permissioons will be allowed.If no, justify.
Answer: If a single pool with cac services goes down the call will pass, disregarding the policies. To
account for this, you could deploy 2 pools in 2 sites (cac services are site specific) and deploy cac on both
pools. Pool pair these pools. If 1 pool fails. You can fail over the users, the users now home on the 2nd site
and use the same global cac BW policies. BW polling is done by the clients on the new pool.
Q&A Log
11:53:34 PDT
Question: With dialplans, is there a way to manipulate what's displayed (ANI) for outbound calls?
Example: Someone from Costra Rica outdailing and instead of their actual number being displayed, say a
US number is displayed instead?
Answer: Yes, on your Routes you can select Suppress caller ID, and then you can specify the Alternate
caller ID and you can put whatever you want there.
11:55:22 PDT
Question: how about having capability of partitioning between PDTN/CUG in dialplan or normalization
rules ? as many contries like India need it... can we have two lines in Lync client one for internal & other
for external calling only ?
Answer: You can have 2 lines with seperate numbers. Private line, and normal line. You already can get 2
calls. Answer 1, then take the 2nd call, this automatically puts call 1 on hold. You can handle the 2nd call
and get back to the first.
11:59:33 PDT
Question: Thanks Jonathan

Answer: Its always good to help out fellow Lync community members!
12:00:19 PDT
Question: After how much period the call be forwarded to voice mail? Which AD attribute is responsible
for this?
Answer: There is no AD attribute for this setting. This is a Lync user specific setting. It's configurable in the
unanswered calls rules.
12:01:05 PDT
Question: Can we have local subscriber access number for users?

Answer: hi Sahil, Please define Local.
Q&A Log
12:02:16 PDT
Question: What do I have to configure to conforming to the law when I have a SIP Trunk . The new law
says in Germany that waiting time in a Hotline must be free of cost.
Answer: I think you have to check this with your SIP trunk provider, BerndL
12:03:47 PDT
Question: Is there going to be a Multi-Tenant Pack for 2013 like there was for 2010?
Answer: I think this is already available. http://www.microsoft.com/en-
us/download/details.aspx?id=39089
12:04:34 PDT
Question: Thought it was a hair break :o)

Answer: Never BREAK the HAIR!
12:06:34 PDT
Question: We can assign the number from unassined nu mber range and lookup process will take that
number out from that range. However, you must keep a track of assingned and unassigned numbers to
make things easier.
Answer: The unanswered number range can overlap the dialplan. It will only be the final endpoint of the
call if no user is matched to any other service or user with the dialed number within the dialplan.
12:08:55 PDT
Question: Can PSTN routes be assigned through a cost policy? We have lower fares when calling to
certain numbers using a determined carrier, so basically we would like that all calls made to a block of
numbers be sent through a fixed route.
Answer: Hi Eduardo, Great real world example you gave here. Yes you can create voice policies to meet
that requirement.
Q&A Log
12:12:09 PDT
Question: Jonathan, we have the same scenairo. Two route to same PDTN usage. For any reasone, if route
one is down, PSTN usage with route two works fine But one will notice a short delay towards the call
establishment.. unless you change the prioirty...
Answer: Great to hear you are already at this point of expertise. It will surely help you on the exam!
12:13:32 PDT
Question: Lync along with Aspect would be complete solution for a contact center solution.Lync response
groups dont support skill search, agent reporting,programmability....We have write a code in UCMA 3.0 to
implement whispher facility..Lync response groups cannt replace contact center alone......
Answer: A structured approach to define the business needs is mandatory to understand if a certain
solution fits all the needs.
12:14:45 PDT
Question: EnableVoicemailEscapeTimer - Enables or disables the escape timer.

PSTNVoicemailEscapeTimer - Specifies the timeout value in milliseconds. The default value is 1500
milliseconds, and the value can range from 0 milliseconds to 8000 milliseconds.
Answer: Thanks for your addition Jonathan. It is good to test this out in a test lab before implementing
such a solution into production.
12:15:32 PDT
Question: What are the minimum digits in E.164 format?

Answer: +d
12:28:53 PDT
Question: There are multiple trunks in a same route? How gateways are preferenced?
Answer: They are load balanced.
12:55:06 PDT
Question: Set-CsRoutingConfiguration -EnableLocationBasedRouting $true do?

Answer: You can use this cmd for explanation of any powershell cmd. get-help set-csroutingconfiguration
-detailed . you can do this with all powershell commands.
Q&A Log
12:55:54 PDT
Question: Good to know that Lync 2013 supports location based routing..... It would be specially usefull in
india...as no third party tool would be required like "power-routes" .that restrict IP-to-PDTN routing.please
focus/through light on this topic. Is location based routing enabled by default???
Answer: you need to configure Location based routing first, before using it.
12:58:32 PDT
Question: Question about normalization rules: Is processing stopped after one matched successfully, or
are latters processed as well? Example: Rule 1 ^(\d{4})$ -> 66$1 Rule 2 ^(\d{6})$ -> +34985$1 If an
internal user dials 5678, what is the result?
Answer: I can give you the answer. But it is more fun if you guys try to solve it for good practice. Who
dares?
12:59:05 PDT
Question: is there a exam to upgrade my MCITP Communication (Lync 2010) to MCSE Communication
(Lync 2013) ?
Answer: There is none. You need to do both 70-336 and 70-337 exams.
13:03:36 PDT
Question: Why early media support is necessary? what does SIP 183 signify?
Answer: Early media provides early setup of the call over IP networks. This will setup the media path in an
early stage. The initial invite of the User Calling sends over ip addresses and ports for the other party to
send media and rtcp to. In the SIP 183 (early dialog) the called party sends back its ip addresses and ports.
This way, before the user picks up the phone (giving 200 OK) the media path will already be established
after media testing of all provided ip addresses and ports, providing a seamless call experience.
13:05:48 PDT
Question: "SIP 2.0 488 NOT ACCEPTABLE HERE" Is this the indication for call-reroute??
Answer: This can be lots of things around incompatible session setup.. Usually this is a response to a
failed pstn session with a 3rd party pbx for example, that did not negotiate matching codecs.
Q&A Log
13:06:49 PDT
Question: Here is the link to Rui's Protocol Poster http://sdrv.ms/13Fs5MZ

Answer: Drewl
13:08:36 PDT
Question: For upgrade MCITP Communication toMCSE Communication you need 417 + 336 + 337
Answer: That is the full correct answer.
13:09:06 PDT
Question: well the 5678 only matches Rule 1 as that looks for 4 digits, so the result would be 665678
Answer: You nailed it!
13:13:02 PDT
Question: thanks Jonathan

Answer: You are most welcome!
13:24:08 PDT
Question: for long winter evenings ... you can see also this http://www.itu.int/rec/T-REC-E.164
Answer: Nice resource, sharing publicly
13:25:28 PDT
Question: When will the recording sessions for this course be available.Will the Recording contains the
lab demostration made in this course
Answer: We will have the recorded sessions available next week on MicrosoftVirtualAcademy.com You
will be able to find them on our Live Events page
Q&A Log
13:28:43 PDT
Question: any ETA on when we will resume?

Answer: please refresh your browser session by using F5. Seems that your screen is hanging.
13:34:24 PDT
Question: Is there a way to be notified when recording of Jump Start 336 will be available?
Answer: There is an email that is generated automatically which will be sent to you when we have it
posted.
13:43:22 PDT
Question: If the block of number is shared between two systems is there any way to easily configure
unassigned number as a block or can you only put in ranges asociated with Lync and not the numbers
associated with the other system
Answer: You can, but in a migration scenario it is better to use the PBX systems announcement service
(similar) first and then plan moving to the Lync system for this. Or vise versa. Depending if the PBX is
uPDTream or share a gateway with Lync.
14:00:45 PDT
Question: is it possible to broadcast radio instead of music on hold ?

Answer: Hi Benoit, interesting question. It is not a native feature of Lync. That said... It could be created
with 3rd party solutions, I think.
14:20:14 PDT
Question: Do we see the new feature - Call pickup?

Answer: Hi Carsten - no regarding Group Call pickup. This presentation is pre-CU1.
http://technet.microsoft.com/en-us/library/jj945636.aspx
Q&A Log
14:37:04 PDT
Question: May I ask an unrelated question that probably will be covered in module 7 while we are
waiting:Why is it the Lync party receiveing a session request that is checking bandwidth availablity with
the CAC service and not the initiating party? (page 7-12 in the 20337 book)
Answer: Good question Mattias, but pretty heavy, my guess and understanding is that the Receiving
party knows all IP subnet information of both parties first, because in the initial invite the Caller party
sends its subnet information in the SDP field and the Called party already knows its own IP subnet
information. So it would be quicker to check by this party than, waiting for the caller party to receive the
183 with IP subnet information from the Called party, and then check. Also note that media testing starts
as soon as a client receives the other party's IP and Port information. It is important for the client to know
if there is BW available over a WAN before Media testing. If there is no BW available it would not make
any sense to negotiate the blocked route as a valid option or wait for the Caller party to determine if the
call can be made or not... adding latency in the call setup process.
14:41:55 PDT
Question: @MartinKulir - To upgrade from MCITP (Communication /Lync 2010) to MCSE Communication
you only need to pass 336 and 337 not 417
Answer: Please note that 417 is the MCSA upgrade for MCITP windows server 2008 (r2) certified people.
You need to be MCSA for windows server 2012 and pass 336 and 337 to be MCSE Communication. 417 is
the upgrade path. 417 covers 410,411 and 412. If you did not have MCITP yet you should follow 410,411
and 412 for MCSA + 336 and 337. If this dazzles you because this is a lot of info in a small screen look
here: http://www.microsoft.com/learning/en/us/mcse-communication-
certification.aspx#fbid=6fezNLwjIne
14:54:53 PDT
Question: Thanks Jonathan! Great answer!

Answer: You are most welcome. interesting stuff CAC!
14:58:56 PDT
Question: Yes - I hope I can tune in tomorrow to listen to these guys talk about it. - But for me it will start
friday night at 18:00 - not the best time for computer training
Answer: I'll bare with you. Same timezone here in the Netherlands.
Q&A Log
15:02:20 PDT
Question: Yes it´s getting quite late here in Germany and must work tomorrow (today ) early in the
morning, please RUI share the Protocol Workloads Poster for 2013 to us!
Answer: In case you missed it :
https://skydrive.live.com/?cid=5ad71cfc041136d1&id=5AD71CFC041136D1!8119&authkey=!AElmV3GFfX
9scS8
15:04:03 PDT
Question: think about India guys it's past 3:30 AM here

Answer: Don't fall asleep just yet
15:06:08 PDT
Question: Dont worry the coffee machine is here to acompany me

Answer: Good stuff!
15:11:45 PDT
Question: I wanna do MCITP and I am new to MS, what should I do?

Answer: MCITP is an old exam titel. The new titel is MCSE again with certain specialisations. For MCSE:
Communiation you could have a look here: http://www.microsoft.com/learning/en/us/mcse-
communication-certification.aspx#fbid=6fezNLwjIne
15:12:00 PDT
Question: nice share Jonathan. Currently can save 15% off exam packs for MCSE: Communication
certification or the MCSA: Windows Server 2012
http://bsf01.com/microsoft_vouchers/mcse_communication.aspx
Answer: Great offer!
15:15:10 PDT
Question: please ask them to discuss regarding location based call routing.....
Answer: Hi Sahil - if there is time to address we will but it is not part of the 337 exam.
Q&A Log
15:16:24 PDT
Question: Will we see some examples of E911 routing? Would be handy.....

Answer: Hi Ed - next module is configuring and deploying emergency services.
15:18:27 PDT
Question: what was the url that passed the credentials that Brian just mentioned?
Answer: Hi Liz - Internet Explorer will pass your logged in credentials to any website that is listed in
Options | Security | Local Intranet | Advanced. In our demo we added *.onprem.local to the list as the
website address was covered by this wildcard. If your control panel was set to lyncadmin.contoso.com you
could do the same by adding *.contoso.com.
15:20:02 PDT
Question: how much load should we expect if annonimity is enabled & have 50 simultanious calls are
expected simultaniously ? (cause it's good to preserver the identity of that person.)
Answer: Hi Bushan - the load depends on the power of the server running the application service and the
number of servers in the pool. The best way to know is to test in a pilot and gather your own numbers on
your hardware.
15:20:53 PDT
Question: At some point can you describe routing for an analog device that has analogfax set to true. The
media is supposed to bypass LYNC and it then seems to ignore the voice policy and route out the
gateway/sbc. Can you explain the call flow outbound from the analog device with analogfax true ?
Answer: Hi dachris - if there is time we will definitely discuss analog; however the content is not on the
exam so no worries there.
16:20:12 PDT
Question: Trying to multi task and not doing a good job so I have missed quite a bit of content. Is this
being recorded for later playback?
Answer: Hi Bill - yes this is being recorded with hopes to have it available soon after the event.
Q&A Log
16:22:21 PDT
Question: Not sure if I missed it, but how does E911 work with Mobility?
Answer: Hi Petep - the location service does not work through the edge but you could call an emergency
number from a Lync mobile app if desired
16:32:26 PDT
Question: is there a list of supported SIP Trunking Providers?

Answer: Hi Martin, Have look here: http://technet.microsoft.com/en-us/lync/fp179863 its part of the
Open interoperabillity program page for Lync.
16:41:01 PDT
Question: Is Brian seriously wearing dark nail polish?

Answer: Yup
16:44:33 PDT
Question: Rui, as you literaly wrote lync 2010 resource kit, is WebConfDataTool deprecated as rtc
database has been conferted to rtclocal ?
Answer: Please make sure you use the 2013 version. http://technet.microsoft.com/en-
us/library/jj945604.aspx also if you encounter any additional problems, make sure you contact MS
support for analysis.
16:46:31 PDT
Question: Was the IP-PBX diagram in the form of a Pentagram intentional?

Answer: Eye for detail. Guess this is just a coincidence.
16:55:08 PDT
Question: when can i get recordings and ppt

Answer: You can download the power point slides from the FAQ tab. We will have the recorded version
on the MVA site next week. You'll be able to find it from our Live Events page
Q&A Log
16:59:36 PDT
Question: Is there a weblink covering off more detail regarding why dedicated mediation server rather
than colo pn FE for a SIP trunking service is best practice that I can share with colleagues?
Answer: I've got some resources looked up for you. There are references that point to recommendations
for using a stand alone mediation server. http://technet.microsoft.com/en-us/library/gg398622.aspx
http://technet.microsoft.com/en-us/library/gg412780.aspx http://technet.microsoft.com /en-
us/library/gg398720.aspx
17:02:09 PDT
Henrik Börjesson posted: How do I set up two PDTN gateways and set one as primary and the other gw
as secondary?
Answer: Define 2 routes for a single PDTN usage. Point each route to 1 trunk and gateway. Move the
primary above the secondary.
17:05:15 PDT
Henrik Börjesson posted: Thx

Answer: Thanks for your great question, Henrik.
DAY 2
08:51:18 PDT
Question: hi all
Answer: Hi Andrea, thanks for joining!
08:51:36 PDT
Question: Hello, Rudy from NYC

Answer: Hi, Rudy!
08:51:59 PDT
Question: good afternoon

Answer: Good afternoon, sbihi!
Q&A Log
08:52:15 PDT
Question: Good night from Kuala Lumpur...

Answer: Thanks for staying up late with us!
08:54:10 PDT
Question: Good afternoon from Bucharest!

Answer: Welcome back!
08:55:49 PDT
Question: Hello, Praveen form Bangalore INDIA

Answer: Thanks for tuning in, Praveen!
08:55:59 PDT
Question: Morning from Canada everyone

Answer: Hi Andy!
08:56:11 PDT
Question: hi all
Answer: Welcome!
08:56:28 PDT
Question: Good morning & everything form Arizona

Answer: How hot is it today?
08:56:45 PDT
Question: Good morning!! again from Venezuela

Answer: Bienvenido!
08:57:19 PDT
Question: Greetings from Switzerland

Answer: Thanks for joining us, Markus!
Q&A Log
08:58:21 PDT
Question: Still nice and cool at 93F, and getting a break today at only 112F
Answer: Yikes! 55 and cloudy here like always
08:58:35 PDT
Question: Hello and good afternoon from Poland This will going to be another fruitful evening. Thank
you guys for organizing this
Answer: Great to see you here today!
08:58:45 PDT
Question: hello from Turkiye

Answer: Hi Ismail!
08:59:03 PDT
Question: Good morning from 4am NZ

Answer: Are you waking up early or staying up late?
09:00:53 PDT
Question: waking up early =)

Answer: Glad to see you this morning!
09:01:01 PDT
Question: Hello, Sudhakar from Bangalore, India

Answer: Hi!
09:14:07 PDT
Question: Does FEC inreases BW requirements?

Answer: Yes and no. FEC provides in redundant packets. Thus doubling the BW used. However, usually if
FEC is utilized often in a deployment, you have a big network problem. So planning for BW utilizing FEC is
not recommended. And thus not a requirement.
Q&A Log
09:15:25 PDT
Question: I'm working with an environment which has the bandwidth, but just doesn't seem favourable to
UDP traffic.
Answer: Hi Korbyn, Have you tried implementing QoS? Other wise you should check with the network
team or if that does not help check with Microsoft support to solve the issue.
09:16:52 PDT
Question: Does Lync changes video codec or video frame rate?

Answer: Yes, depending on policy or available BW and network conditions.
09:17:57 PDT
Question: IN FEC is good solution for lossy wifi network?

Answer: FEC is not a solution i think. FEC kicks in when you have more than 5% packetloss. That means
you should check and optimize your network rather than plan for FEC / Forward Error Correction
09:17:59 PDT
Question: Do you have the slides for today?

Answer: We will have the slides posted very soon.
09:18:43 PDT
Question: Whats sampling rate in RTAudio narrow BW?

Answer: 8 kHz
09:19:56 PDT
Question: can you force FEC to be on? my impression it only turns on during a call as needed
Answer: Hi Korbyn, good question. It only kicks in when the Packet loss surpasses 5%. Its dynamic and
changes realtime in the call.
09:23:22 PDT
Question: Siren Codec is a worse Protocol. !!!!

Answer: Hi Sahil, I must say. I do not agree on you with that one. Siren is used in Lync 2010 and OCS. Had
lots of good conferences with it. In lync 2013 we use G.722 Stereo and G.722. SIren is also still used for
fallback and / or legacy interop. G.722 is just sooo much better.
Q&A Log
09:25:19 PDT
Question: no udp is not always used, if we disable udp port 3478, we have to send media on tcp port 443
Answer: Correct. both UDP and TCP media connectivity candidates are negotiated in the call setup. UDP
is just the the prefered delivery method, because it is faster and has less overhead.
09:29:11 PDT
Question: we have, but there's this constant issue that comes up frequently where media traffic from the
FE-to-Client is poor, with packet loss and high concealment, but traffic from the client-to-FE is perfectly
clean. Not a lot of users, 25 maybe, and lots of available bandwidth
Answer: Maybe MS support can help you out sort this out. Could be many things. Virtualisation processor
overbooking, network interface broken, Driver issues, Hardware scaling.
09:32:50 PDT
Question: does Lync support AVC & SVC codecs in h.264 ? does it support h.263 as well ?
Answer: Hi Bhushan, Yes, H.263 is supported. For example when a Lync 2010 client joins a video
conference.
09:34:44 PDT
Question: Does G.722 stereo codec is ever used in Lync 2013 conferencing?
Answer: Good question. Supported endpoints send this. Room systems for example, support stereo
sampling.
09:35:18 PDT
Question: Why VLAN number for voice is always lower than data VLAN? What might be the technical
reason behind it?
Answer: Hi Sahil, There is no technical reason to do so.
09:35:42 PDT
Question: I've been waiting for this part myself actually

Answer: Good stuff huh!
09:37:12 PDT
Question: hi everyone, I'm finally able to connect!

Answer: It's good to have ya.
Q&A Log
09:38:04 PDT
Question:
> Quoted question: no udp is not always used, if we disable udp port 3478,
> Quoted answer: Correct. both UDP and TCP media connectivity candidates are negotiated in the call
setup. UDP is just the the prefered delivery method, because it is faster and has less overhead.
Answer: correct Sahil. TCP can be used over port 3478. UDP is prioritized. Didn't mean to state that only
UDP was used. thanks!
09:41:44 PDT
Question: Suppose, lync phone is connected to lync server via edge? Is Qos supported?
Answer: It actually is not. not that the phone does not support this.. but the network between the External
Endpoint and the Edge server are not managed. There fore you can assume that no QoS will be used that
we can control.
09:43:47 PDT
Question: does this include remote users using Direct Access also...since this is IPsec based?
Answer: Hi BRad good question. You should bypass the media going true the Direct Access tunnel. You
can do so by blocking DNS resolution for the internal Front end servers. Good article to look at is
here:http://blogs.technet.com/b/nexthop/archive/2011/11/15/enabling-lync-media-to-bypass-a-vpn-
tunnel.aspx
09:45:47 PDT
Question: when we add another party to the call that is on the PDTN, what is doing the transcoding?
Answer: Great question Glenn! The mediation server will be in the media path to transcode media
between the PDTN gateway / SIP trunk and the Conferencing server.
09:51:00 PDT
Question: Hi. how is the current amount of used bandwidth measured or tacked?. I mean you define your
CAC policies and have your QoS, but for example users on the same office/subnet start placing calls, at
some point there´s no more room and next one is denied by CAC. How Lync knows we hit the limit?
Answer: BW is reserved and monitored. The availabillity of BW is therefore known and when the limits
hits its cap limit the call will be denied, alternate routes like PDTN reroute and EDGE reroute are then tried
by the Lync client.
Q&A Log
09:52:25 PDT
Question: Greetings all A little late, but here nonetheless! Hi Matt, Andrea, Jonathan and anyone else
behind the scenes! (where's Frank?!)
Answer: Welcome Back Michael!
09:59:37 PDT
Question: he what is this great Music in the breaks ?

Answer: We get it from digitaljuice.com
09:59:51 PDT
Question: Why policy service is installed on edge, as CAC is for internal network solution?
10:01:00 PDT
Question: I attended the course 2 weeks ago (336) and have not been able to find the recordings of the
sessions. Are they available yet
Answer: Sorry, we don't have them ready yet. I expect they will be up next week. We are finalizing the self
assessment quizzes and still processing some of the video. You will be able to find them on the MVA live
event pagehttps://www.microsoftvirtualacademy.com/LiveEvents.aspx
10:01:47 PDT
Question: protocol poster for lync 13 is published????When where can i get?

Answer: Here you go http://sdrv.ms/13Fs5MZ
10:03:04 PDT
Question: Great info! Thanks guys!

Answer: It's great to have the experts here!
10:05:03 PDT
Question: if the pool is down does backup wil respect my CAC??

Answer: Good question Sahil. Only if the backup pool is in a different site and has CAC also installed.
Q&A Log
10:09:48 PDT
Question: Thnx Jonathan Sir, i am very happy with the decisions and answers...Please dont mind...i like to
ask questions more, so that everyone can be benefited and value of this jumPDTart will increase. It helps
us to understand technology better...
Answer: Very thoughtful of you. That is fine, as long as anyone else can also put in their questions in as
well.
10:10:56 PDT
Question: When do we get the Public QA, all two days in one file?
Answer: It will be emailed to you within a couple days. We will also post it with the slides and the
recordings late next week.
10:11:48 PDT
Question: (the forward call option on the Lync client doesn't work if the person is an agent)
Answer: Personal call flows are disregarded in Response group flows. You can only control the call flow
within the Response group service. You can try using fall back configuration for this. Make sure you test
this out before going all in.
10:12:55 PDT
Question: when will the recordings of these sessions be available online?

Answer: Yes, we will post the recordings late next week. You will get an email when they are available and
you will be able to find them from the MVA live events
page https://www.microsoftvirtualacademy.com/LiveEvents.aspx
10:14:32 PDT
Question: Hi Jonathan. Does that mean Lync accounts the number of sessions? how is BW consumption
monitored?
Answer: Lync maintains current BW usage of each session and releases this when the call is finished.
10:16:28 PDT
Question: Traffic comming from Sip trunk can support Qos?

Answer: All traffic can support QoS if the end to end path is fully managed.
Q&A Log
10:19:18 PDT
Question: will the slides be available shortly?

Answer: If you refresh your browser you should be able to get them now.
10:22:55 PDT
Question: if we set up CAC, it is possible to grant priority to users like managers, executives etc??
Answer: Hi Juancho, great question! You can make Voice policy's for the managers and executives, where
you enable BW Policy override. This will make the client ignore the BW policies.
10:24:37 PDT
Question: is there a planning tool for CAC?

Answer: I believe it is in the works and not publicly available yet.
10:25:52 PDT
Question: Why Voip is not tagged with CS7 DSCP? It is tagged with EF i think so...And for file transfer AF1
is tagged which is equivalent to best effort. please correct me if i am wrong
Answer: You can choose your own values, but EF / 0x46 is best practice for audio. AF / 0x34 for video.
There are some priorities that can't be used because they are reserved for inter router communication.
10:27:10 PDT
Question: awesome!! thanks Jonathan

Answer: You're very welcome!
10:30:48 PDT
Question: Media bypass saves WAN bandwidth!!!!! for branch office

Answer: That is correct. In PDTN call scenario's that is true when there is a local gateway in that site, that
supports media bypass.. This is possible because the Lync client, since Lync 2010 supports G711. No
mediation is needed. if both endpoints talk the same language.
10:35:37 PDT
Question: SIP trunks are directly terminated to mediation server? How does media bypass possible in SIP
trunk. If Sip trunks sends G.711 codec, Still transcoding of media is done?
Answer: With a SIP trunk... when do you need media bypass. Usually the Telco would not allow you to do
this.
Q&A Log
10:36:44 PDT
Question: CUCM gateway and lync server are connected via lan network. we can savely do media
bypass...right...does the lync dial in conference calls will be meda bypassed?
Answer: No. All G711 based traffic will go via the Mediation server to be transcoded to RTaudio for the
stream to join in the audio conference.
10:39:51 PDT
Question: can anyone please explain that does Lync support AVC & SVC codecs in h.264 ?
Answer: Try looking here: http://blog.schertz.name/2012/07/video-interoperability-in-lync-2013/ There
are plans to directly and natively communicate between Lync 2013 and Cisco based Conference Rooms
later this year.
10:42:21 PDT
Question: I totally just missed all that about refer. Any documentation that explains what Brian was
explaining about refer and media bypass?
Answer: Refer support used in Lync is based on the IETF RFC3515. If you want to dive in look at the
following link. http://tools.ietf.org/html/rfc3515
10:44:43 PDT
Question: thnx jonathan for refer support

Answer: You're very welcome.
10:48:35 PDT
Question: Does Federation call supports CAC?

Answer: The path from the internal network towards the edge can be defined with CAC. for each Lync
deployment.
10:51:52 PDT
Question: super! thank you. We are having a debate about how it acts in our environment and what it
does when we turn it on. (i.e. breaks things)
Answer: Remember. When turning off REFER SUPPORT, you might want o change the following settings
in power shell. set-cstrunkconfiguration -identity <trunk> -RTCPonActiveCalls $false -RTCPonHOLD
$False -EnableSessiontimer $True
Q&A Log
10:54:10 PDT
Question: Truely speaking Lync is harder technology to understand than exchange...

Answer: I would definitely agree, Email is just delayed IM.
10:55:52 PDT
Question: email is DM(Delayed Message) (IM means Instant Message)

Answer: Calling is quicker (if the party is available)
11:19:02 PDT
Question: Hi All, R.S.Sundar, joined from Chennai,India

Answer: Hi Sundar, Glad you could join us.
11:23:05 PDT
Question: Where can we get this tool bandwidth policy service monitor?
Answer: It is part of the reskit. http://www.microsoft.com/en-us/download/details.aspx?id=36821
11:23:52 PDT
Question: Where can we get this tool bandwidth policy service monitor?
Answer: It was also available in Lync 2010 reskit for Lync 2010.
11:24:20 PDT
Question: Sorry joined the session lae today

Answer: We are happy that you made it.
11:24:41 PDT
Question: hi mates, greetings from Salonica , Greece

Answer: Welcome Christos, How is the sun shining?
11:30:31 PDT
Question: it was ok at noon.. now 9:00 pm and 29oC following us

Answer: Sounds good to me.
Q&A Log
11:52:02 PDT
Question: Jonathan Sir,Why comman area phones use contact object in AD? can the policies be applied
on contact object?
Answer: Common area phones are not bound to a user account. But you still require an object to refer a
pin code and configuration to. Therefore a contact is used.
11:52:51 PDT
Question: But contact object cannot be used to sign in???? Then plz ask them to explain
Answer: You configure a pin association and extention to the contact. That is how you sign in.
11:58:22 PDT
Question: can avaya phone be used with lync server

Answer: Give it a shot, but i guess it will disappoint you. It is best to stick to the certified devices lists.
11:59:39 PDT
Question: but the web service go to lync registrar and then request a certificate that is published to
phone? but how does the phone trust the cert published by web service . Do we have to manually install
rootca for this?
Answer: The root ca is automatically downloaded at first boot when provisioning is configured correctly.
12:00:55 PDT
Question: Can use Polycom IP321 or CX600 like Common Area Phone ?
Answer: Hi Robson - yes an LPE phone can login using PIN Authentication assuming your network is
configured correctly. Typically we do not however as they lose functionality.
12:02:13 PDT
Question: Can a Common area phone be a member of a Response Group?

Answer: Good question, Peter. This is not possible.
12:04:39 PDT
Question: what happens when the CA root cert is renewed in the CA server? will the new cert will be
deployed automatically or the phones need to be reset?
Answer: I'm not sure. I think that the new root ca will be downloaded again. But if it requires a reboot or
if this is automatically downloaded. I'm not sure. Better test these kinds of changes in a test environment.
It might also impact other applications as well.
Q&A Log
12:08:42 PDT
Question: Can you answer why _sipinternal and _sipinternaltls would be needed? From my understanding
clients resolve DNS in order, so you'd only need the entries specific for your environment.
Answer: Replied live
12:10:03 PDT
Question: in lync 2013 lyncdiscover.ril.com is prefered than SRV record? Is this applicable to lync phone?
Answer: Lyncdiscover urls are not compatible with Lync Phone Edition.
12:11:30 PDT
Question: How rootca is installed//?.>please discusss

[[REPLY:]Discussed live
12:20:58 PDT
Question: When the user from another site uses hot-desking method to log into common are phone?
What dial plan he will get?
Answer: He will get his own dial plan. The common area phone and users are granted its own voice
policy.
12:22:51 PDT
Question: Why comman area phones use contact object in AD? can the policies be applied on contact
objecyt?
Answer: The policies can be applied the same way a user can be applied or granted a policy. Only
exception is that you can't do this in the GUI. You need powershell to deploy this.
12:26:55 PDT
Question: can i use a Common area phone without any Authentication? maybe for Emergency calls ...
Answer: You can use the common area phone for that purpose.
12:27:48 PDT
Question: why would you connect a fax to Lync?

Answer: If you want to monitor usage with CDR.
Q&A Log
12:28:56 PDT
Question: SIP Fax is not supported with Lync ?

Answer: Lync does not support fax codex. It can however signal for it. media is send bypassing the
mediation server ending up directly to the IP media gateway or application that supports faxing.
12:54:22 PDT
Question: unfortunately i missed the first day session and now i want to have those video lectures so that
i can download and listen to them
Answer: We will post the recordings next week.
12:58:14 PDT
Question: is a refresh necessary every time you take a break? Seems to be the case
Answer: We restart the encoders during the meal break, but usually only that one time. It helps with
performance when you are doing a very long event.
13:14:15 PDT
Question: Friday evening(Sweden), a glass of red whine dark chocholate and a briljant MVA
Answer: Nice
13:26:56 PDT
Henrik Börjesson posted: Friday evening in Sweden and big head ache, can you send some red wine in
the Lync channel Peter?
Answer: @Peter
13:29:20 PDT
Question: What are your thoughts Brian why hybrid was dropped?
Answer: Basically the adoption of this new deployment option was not there. Missing functionality in
Hybrid Voice was not helping.
13:32:11 PDT
Question: Hi... Any update on when the 70-336 jumPDTart recordings will be available?
Answer: We are expecting to have them ready next week. We are still processing some of the video and
finalizing the self assessment quizzes.
Q&A Log
13:32:26 PDT
Question: So the power point slides are available

Answer: You can download the slides from the FAQ tab.
13:34:39 PDT
Question: Are exams already updates to reflect the change in hybrid voice?
Answer: Hi Roman - I am told yes. that is the case as of yesterday
13:35:14 PDT
Question: What will happen to user Buddy list?

Answer: Answered Live
13:41:46 PDT
Question: Is the move user from on-premise to cloud Feature for all o365 tenant available? Same tenant
seems there are not.
Answer: Hi Octavian - as long as your tenant has been moved to a Wave 15 or the new 2013 tenant, the
move will be an option.
13:42:51 PDT
Question: Could a user with lync Hybrid and Exchange online inbox with E4 Online Plan use Exchange UM
in the cloud?
Answer: I believe this to be true. However check with your LAR for your particular scenario.
13:54:24 PDT
Question: lync monitoring server collated on FE? it does not use MSMQ right?
13:55:59 PDT
Question: what is mean opinion score

Answer: More information may be found here
(Wikipedia) http://en.wikipedia.org/wiki/Mean_opinion_score
Q&A Log
13:57:54 PDT
Question: High resolution photo is compatible between Lync on Premises and Exchange Online ?
Answer: Hi Robson - I am actually not sure. When Lync Online and Exchange Online are used in
conjunction - that does work. When Exchange is in the cloud and Lync on-premise, I suspect not but have
never tried.
13:58:03 PDT
Question: If you have Lync on-premise and Exchange online, do users have the option to update their
Lync/AD picture using Exchange?
Answer: Hi Peter - I am actually not sure. When Lync Online and Exchange Online are used in
conjunction - that does work. When Exchange is in the cloud and Lync on-premise, I suspect not but have
never tried.
14:01:54 PDT
Question: brian, what lync administrative roles available for lync online tenant administrator
Answer: Hi Sahil - the concept of roles doe not exist the same when discussing Lync Online.
Administrative rights exist over the functionality that you can manage (via the web page)
14:03:17 PDT
Question: OK and than the user dont have any option to change their Picture in that scenario?
Answer: Hi Peter - no, because Lync is on-premise, the picture may be uploaded to the Active Directory
on-premise and be presented accordingly.
14:04:09 PDT
Question: What are synthethic nodes? Can i script for server paramaters to be monitored using watcher
node?
Answer: Have a look here for a good explanation http://technet.microsoft.com/en-
us/library/jj204943.aspx
14:05:25 PDT
Question: Hi, off topic question (time killer) -> How you make such nice RDP connections panel on right
side in W8 ?
Answer: Hi Bartek - we are lucky and using HOLSystem's demo environment for this presentation (same
demo environment used at TechEd 2013)
Q&A Log
14:07:39 PDT
Question: How much iops are required for lync monitoriing database
Answer: I have a link for you to look at tested database activity. It is based on Lync 2010, however you
can pretty much use it for Lync 2013 as well. Do account mirroring if you are deploying this as additional
overhead.http://technet.microsoft.com/en-us/library/gg412771%28v=ocs.14%29.aspx
14:08:32 PDT
Question: there is no EnterpriceVoice in O365, so ist possible to make Voice in my onPremise and the rest
in O365?
Answer: Hi Marin - that is correct. If you are hybrid and require your users to utilize EV, they must be on-
premise. Others could simply be in the cloud,
14:08:37 PDT
Question: To understand monitoring server reports one must be an audio/digital signal processing
engineer.Justify
Answer: Lync is VOIP and SIP. Its part of the game! I can tell that once you get into it you will love it!
14:11:51 PDT
Question: Why wouldnt you use HyperV to gen a Microsoft demo enviroment?
Answer: Hi Adam - the backend is utizizing Hyper-V to my understanding; HOLSystems has created a
custom interface for presenting a closed demo environment. Given that we require a fairly large system of
servers , with remote access, HOLSystems was able to provide the access quickly.
14:13:35 PDT
Question: can i activate this Client logging with GPOs ?

Answer: Monitoring is turned on for all calls when the databases are deployed. CLient based logging can
be turned on by using inband provisioning. There are corresponding GPO settings or registry settings to
control endpoint client logging. But this is for troubleshooting purposes exceeding quality reporting and
such.
14:16:15 PDT
Question: off topic... for a sucessful career like Voice Administrator What Class Course your recommends?
Without including microsoft... Cisco Voice ? To a great base for voice job, including SIP, ISDN, PRI and etc.
Answer: I actually did CCNA voice because it had good foundations for Voice. Global knowledge has
great class based courses. The rest depends on what technology you are implementing in the
organization that you need to administer.
Q&A Log
14:19:01 PDT
Question: would you have T.38 problems when using a fax inside Lync?
Answer: Lync could still negotiate t38 as a protocol and not supporting it. It would serve as a sip proxy.
But media should be able to go directly to the endpoint.
14:21:42 PDT
Question: Does Backup service in lync 2013 perform any data encyption as plain data could not be
replicated between two geographically distinct pools? Should any security wrapper must be provided over
backup service..
Answer: All native Lync communication is encrypted and secured
14:22:52 PDT
Question: Many thanks Jonathan... here is 100% Lync with a gateway cisco SRE and CUCM My knowledge
is summarized in lync
Answer: You're welcome! Glad to help.
14:23:17 PDT
Question: SQL clustering and SAN– based shared storage is not an requirement for lync backend
databases in lync13 world?
Answer: That is correct - SQL clustering is not supported for new installs with SQL Mirroring being the
only supported HA feature for SQL
14:24:13 PDT
Question: it would retrieve the root ca over port 80 on first boot ?

Answer: That is correct - assuming the CA is correctly configued
14:26:00 PDT
Question: If a response agent is stepping out, how can he set it up to forward the call to his mobile?
Answer: Hi Ajey - this is an unsupported scenario
14:27:34 PDT
Question: no rootca is retrived over tls connection!!!

Answer: The RootCA being referred to is the public certificate of your internal CA - there is no reason or
risk with the certificate being transmitted over port 80
Q&A Log
14:30:18 PDT
Question: Is it necessary to failback for lync CMS?

Answer: You can leave the CMS running on the new pool if you like.
14:31:03 PDT
Question: Does cookie persistance logic is used for back-up service which is installed on all FE server to
be responsibe for transmitting data to backup pool?
Answer: 'Persistence' does not apply to the backup service. - It is a single server to server communication
path (one FE in each pool)
14:34:04 PDT
Question: how does this relate to "high availability"

Answer: Hi Alfonso - Resiliency is a portion of HA; without resiliency HA cannot be reached.
14:36:48 PDT
Question: 1:1 pools can be paired? that is one pool can be backup pool of each other? What about SBA?
Answer: The SBA will be able to have a Pool as backup registrar just is with Lync 2010, Even when the
pool is in a Pool pairing configuration. However, If the Pool is Paired with another pool, and the pool
associated with the SBA is down... the users homed on the SBA will not be able to use the paired pool for
user services.
14:37:13 PDT
Question: Are the phone authentication modes supported for on-premise AND hosted deployments?
Answer: Cloud Enterprise Voice is not an option so there is no phone authentication to Lync Online.
14:38:21 PDT
Question: deploy a pool over 2 datacenter is not supported right?

Answer: The metropolitan area solution is no longer supported with Lync 2013. You can use 2 pools. 1 in
each datacenter and provide DR for all functionality, accross the pools.
14:45:43 PDT
Question: What is difference between SBA and SBS?

Answer: SBA is an appliance, in essence a SBS and vendor specific integration software, integrated with a
media gateway. The SBS is a server component that can be deployed just like a Lync server.
Q&A Log
14:45:58 PDT
Question: in case of Polycom IP321 do not support Pin Authentication.. still possible the use like Common
Area Phone ?
Answer: Hi Robson - a Common Area Phone - or CAP - is a contact object by definition. This means
without PIN authentication, there is no way to login to the phone. However, if policy permits, you could
create an AD account, provision it in AD, and even add the HotDesking option to a custom client policy;
you do add a larger scope of intrusion as the phone is logged in with a 'Service Account' but it could be
done
14:47:12 PDT
Question: What happens to response groups and call park service when my primary pool is down?
Answer: These are not failed over. For the response groups you could bring up the configuration by
deploying the backups for them on the backup pool. Needs manual intervention and manual backup
(meaning not part of backup service).
14:48:44 PDT
Question: Is an Active Directory replica necessary for branch offices?

Answer: Hi Diego - no. As long as the connection to AD and the pool is present at first login, a certificate
is returned allowing the phone/user to authenticate using the certificate without the need for AD.
14:53:03 PDT
Question: Brian are you typically deploying dedicated Lync mediation servers with SIP PDTN services in
addition to the FE pool, or do you rely upon mediation services built into the gateways as prefereed
deployment reference architecture? Interested on what you typically see out in customer base. Thanks.
Answer: Hi Andrew - that is a loaded question. Nearly every deployment is unique and every deployment
requires a different design. If the client has a branch office, it an SBA may be used if the level of user
importance is mid-low, and an SE/EE pool if the users are important. For the data center, collocated vs
standalone mediation has many determining factors such as number of concurrent calls, media bypass,
etc.
14:54:07 PDT
Question: So that means if the certificate happens to expire at the time of a WAN link failure, connectivity
to the SBA won't work anymore either as authentication will fail?
Answer: Roman, if you were ever so lucky or you had never logged in at the branch site, you would
simply not be able to connect until the WAN link was back online.
Q&A Log
14:59:18 PDT
Question: Also thanks to Jonathan Steeman

Answer: Your welcome.
15:01:53 PDT
Question: Can a simple voice router act as lync gateway

Answer: You need a Certified Media gateway. Otherwise you will end up without support and good
documentation.
15:06:36 PDT
Question: Rui and Brian did a great job huh! hands down for Rui and Brian.
Answer: Don't forget the rest of the crew

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Enterprise Voice and Online Services with Lync Server 2013 Jump Start

Question: Good morning to everyone

Question: Why is this session not running on Lync? No Silverlight on WinPhone 8.

Question: hello, and good morning from tegucigalpa, honduras

Question: no no Good Night is here!

Live Event Date: June 13 & 14, 2013 Page 1 of 41

Question: Will Maximo be posting the workloads diagram?

Question: Good afternoon from Berlin

Live Event Date: June 13 & 14, 2013 Page 2 of 41

Question: Hello to all from Wroclaw - Poland!

Question: this event have a promo code?

Live Event Date: June 13 & 14, 2013 Page 3 of 41

Question: Is there or will there be a Lync2013 Workload Poster ?

Live Event Date: June 13 & 14, 2013 Page 4 of 41

Live Event Date: June 13 & 14, 2013 Page 5 of 41

Question: How to implement DID to route to a Response Group?

Live Event Date: June 13 & 14, 2013 Page 6 of 41

Question: Is MTP central media processing needed for lync trunk?

Live Event Date: June 13 & 14, 2013 Page 7 of 41

Question: Brian In my case we have a DID in a site A: +552132193004;Ext=3004 and in site B:

Question: great explanation fot contact objects...Cheers!!!!

Live Event Date: June 13 & 14, 2013 Page 8 of 41

Question: How are unassigned numbers identified by lync routes

Question: How pririty is assigned to routes in a given pstn usage?

Question: What are the maximum digits in E.164 format?

Live Event Date: June 13 & 14, 2013 Page 9 of 41

Question: How long can You make hair?!

Live Event Date: June 13 & 14, 2013 Page 10 of 41

Question: Thanks Jonathan

Question: Can we have local subscriber access number for users?

Live Event Date: June 13 & 14, 2013 Page 11 of 41

Question: Thought it was a hair break :o)

Live Event Date: June 13 & 14, 2013 Page 12 of 41

Question: EnableVoicemailEscapeTimer - Enables or disables the escape timer.

Question: What are the minimum digits in E.164 format?

Question: Set-CsRoutingConfiguration -EnableLocationBasedRouting $true do?

Live Event Date: June 13 & 14, 2013 Page 13 of 41

Live Event Date: June 13 & 14, 2013 Page 14 of 41

Question: Here is the link to Rui's Protocol Poster http://sdrv.ms/13Fs5MZ

Question: thanks Jonathan

Live Event Date: June 13 & 14, 2013 Page 15 of 41

Question: any ETA on when we will resume?

Question: is it possible to broadcast radio instead of music on hold ?

Question: Do we see the new feature - Call pickup?

Live Event Date: June 13 & 14, 2013 Page 16 of 41

Question: Thanks Jonathan! Great answer!

Live Event Date: June 13 & 14, 2013 Page 17 of 41

Question: think about India guys it's past 3:30 AM here

Question: Dont worry the coffee machine is here to acompany me

Question: I wanna do MCITP and I am new to MS, what should I do?

Live Event Date: June 13 & 14, 2013 Page 18 of 41

Question: Will we see some examples of E911 routing? Would be handy.....

Live Event Date: June 13 & 14, 2013 Page 19 of 41

Question: is there a list of supported SIP Trunking Providers?

Question: Is Brian seriously wearing dark nail polish?

Question: Was the IP-PBX diagram in the form of a Pentagram intentional?

Question: when can i get recordings and ppt

Live Event Date: June 13 & 14, 2013 Page 20 of 41

Henrik Börjesson posted: Thx

Question: Hello, Rudy from NYC

Question: good afternoon

Live Event Date: June 13 & 14, 2013 Page 21 of 41

Question: Good night from Kuala Lumpur...

Question: Good afternoon from Bucharest!