ENGLISH FOR BUSINESS CORRESPONDENCE (EWC662)

PORTFOLIO

FACULTY & PROGRAMME : FACULTY OF ACCOUNTANCY & BACHELOR OF

ACCOUNTANCY
SEMESTER :5
GROUP :A
GROUP MEMBERS :

NAME STUDENT ID

NUR MALIATUL ZAHIRA BINTI MULIADI 2020960385

NURSYAMEERA BINTI ABDULLAH 2020974233

JASMEEN AIMI SYAZWANI BINTI ZALANI 2020982631

NUR KHAIRUNNISA BINTI MOHAMAD ISMAIL 2020984833

PREPARED FOR:
MADAM AFFIDAH BINTI MORNI

Submission date
TABLE OF CONTENT Page
COVER PAGE
TABLE OF CONTENT 1
PART A
1.0 QUALITIES OF BUSINESS CORRESPONDENCE 2
1.1 NOTES ON GOOD BUSINESS LETTER 3-5
1.2 FORMAT FOR MEMO 6
1.3 FORMAT FOR EMAIL 7
1.4 FORMAT FOR LETTER 8
PART B
2.0 TYPES OF ROUTINE BUSINESS CORRESPONDENCE 9
ENQUIRY
2.1 MEMO OF ENQUIRY 10
2.2 EMAIL OF ENQUIRY 11
2.3 LETTER OF ENQUIRY 12
2.4 EMAIL OF REPLY TO ENQUIRY 13
2.5 LETTER OF REPLY TO ENQUIRY 14
PROCUREMENT
2.6 MEMO OF PROCUREMENT 15
2.7 EMAIL OF PROCUREMENT 16
2.8 LETTER OF PROCUREMENT 17
2.9 EMAIL OF REPLY TO PROCUREMENT 18
2.10 LETTER OF REPLY TO PROCUREMENT 19
PART C
3.0 TYPES OF BAD MESSAGE LETTER 20
COMPLAINT
3.1 MEMO OF COMPLAINT 21
3.2 EMAIL OF COMPLAINT 22
3.3 LETTER OF COMPLAINT 23
ADJUSTMENT
3.4 EMAIL OF ADJUSTMENT 24
3.5 LETTER OF ADJUSTMENT 25
RESIGNATION
3.6 LETTER OF RESIGNATION 26

1
 PART A
QUALITIES OF BUSINESS
CORRESPONDENCE

2
1.0 QUALITIES OF BUSINESS CORRESPONDENCE

1.1 Qualities of Good Business Letters

https://www.slideshare.net/TamurIqbal/7-cs-41585221

3
4
5
 1.2 Format for Memo

https://www.vertex42.com/WordTemplates/memorandum-template.html

6
 1.3 Format for Email
https://erinwrightwriting.com/how-to-format-a-business-email/

7
 1.4 Format for Letter
https://www.pinterest.com/pin/769904498771643727/

8
 PART B
TYPES OF ROUTINE BUSINESS
CORRESPONDENCE

9
2.0 Types of Routine Business Correspondence

2.1 MEMO OF ENQUIRY

http://dailyenglish24.blogspot.com/2013/09/memo-letter-example-sample.html?m=1

10
 2.2 EMAIL OF ENQUIRY
https://pin.it/2kct6Im

11
2.3 LETTER OF ENQUIRY
http://inamona92.blogspot.com/2012/12/inquiry-letter.html?m=1

12
2.4 EMAIL OF REPLY TO ENQUIRY
https://fccid.io/OIBKAV-LINKERS1/Letter/Response-Cover-Leter-78679

13
2.5 LETTER OF REPLY TO ENQUIRY
http://agungcadel.blogspot.com/2012/12/inquiry-letter.html

14
2.6 MEMO OF PROCUREMENT
https://elc.polyu.edu.hk/cill/eiw/memos.asp

15
2.7 EMAIL OF PROCUREMENT
https://manuals.xtuple.com/prodguide/xtbatch-322/ch03s02.html

16
2.8 LETTER OF PROCUREMENT
https://www.businesscommunicationarticles.com/order-letter-sample-and-order-confirmation-
letter-sample/

17
2.9 EMAIL OF REPLY TO PROCUREMENT
https://it.tufts.edu/book/export/html/1529

18
2.10 LETTER OF REPLY TO PROCUREMENT
https://www.businesscommunicationarticles.com/order-letter-sample-and-order-confirmation-
letter-sample/

19
 PART C
TYPES OF BAD MESSAGE
LETTER

20
3.0 Types of Bad Message Letter

3.1 MEMO OF COMPLAINT

https://www.slideshare.net/mavebob/parking-memorandum-9661982

21
3.2 EMAIL OF COMPLAINT
https://en.calameo.com/books/0060063989739ca646827

22
3.3 LETTER OF COMPLAINT
https://www.businesscommunicationarticles.com/complaint-letter-sample-example-template-
and-format/

23
3.4 EMAIL OF ADJUSTMENT
https://www.carmelss.edu.hk/buddingwriters/archives/2007

24
3.5 LETTER OF ADJUSTMENT
https://www.businesscommunicationarticles.com/adjustment-letter-sample-example-template-
and-format/

25
3.6 LETTER OF RESIGNATION
https://www.thebalancecareers.com/sample-resignation-letters-1918915

26