The document appears to be an English test containing 15 multiple choice questions related to topics such as the internet, technology, social media, and customer service. The questions assess knowledge of terms like Android, logos for social media platforms, and characteristics of analytical customers.
The document appears to be an English test containing 15 multiple choice questions related to topics such as the internet, technology, social media, and customer service. The questions assess knowledge of terms like Android, logos for social media platforms, and characteristics of analytical customers.
The document appears to be an English test containing 15 multiple choice questions related to topics such as the internet, technology, social media, and customer service. The questions assess knowledge of terms like Android, logos for social media platforms, and characteristics of analytical customers.
hinInternet will NOT do? 1. Sarah went to .... office everyday a. Provide e-mail connections with customer ● a c. at service. ● an d. the b. Replace call centers. c. Become an important provider of customer 2. Is there .... Bank near here? service. a. a c. at d. Supplement what the call center does. b. an d. the 12. What is Android? 3. My Sister .... a multi skill agent a. Operation support a. am not c. aren’t b. Operation Software b. isn’t d. weren’t c. Application d. Operation System 4. The cat …. cute a. is c. am 13. Which of the following is a logo for Social b. are d. were Media? a. A c. 5. …. he love her? a. Do c. Does b. d. b. Is d. Are
6. .... I worry to much?
a. Do c. Does 14. Which of the following is a logo for Instant b. Is d. Are Messenger? a. c. 7. I .... to the office now. a. is going c. am going b. b. d. c. are going d. going
8. Yoga resigned last Monday from his position
as ….. executive to the company. 15. Below is the characteristic of analytical a. fine c. front customer, except: b. chief d. large a. Speak faster b. Focus 9. What .... you .... now? c. Always need more information a. are / doing c. am / doing d. Always be a good listener b. is / doing d. was / doing