Professional Documents
Culture Documents
A. Conversation
B. Communication
C. Interview
D. Broadcast
2. Includes face-to-face interaction with another person, on the phone, during meetings,
delivering speeches synchronously or asynchronously, transmitting messages using word
symbols to represent ideas and objects.
A. Oral communication
B. Verbal communication
C. Written communication
D. Non-verbal communication
3. Uses symbols that are hand-written or printed with an electronic device which can include
letters, memos, bulletins, reports, manuals and emails. Symbols can range from letters in the
alphabet to the use of identifiable images.
A. Oral communication
B. Verbal communication
C. Written communication
D. Non-verbal communication
4. Refers to the sending of messages to another person using methods or means other than the
spoken language.
A. Oral communication
B. Verbal communication
C. Written communication
D. Non-verbal communication
5. An element of the communication process that initiates the exchange of information. This
entity is initially responsible for the success of the message.
A. Sender
B. Receiver
C. Barrier
D. Channel
6. This is the pathway or medium through which message travels to reach its destination that
may be oral, written or visual.
A. Sender
B. Receiver
C. Barrier
D. Channel
7. This is the return process which the receiver provides both in verbal and non-verbal from to
show whether the message is understood or not.
A. Sender
B. Feedback
C. Barrier
D. Channel
8. A form of distortion or obstacle that occurs in any of the phases of the communication process.
A. Noise
B. Culture
C. Individual differences
D. Status
A. Chronemics
C. Past experiences
D. Long term and short-term communication
A. Honesty
B. Integrity
C. Superstitious
D. Deviance
True
False
True
False
13. Communication competence is the synthesis of the underlying system of knowledge and skill
needed for communication.
True
False
14. Individual factors do not affect our ability to do anything, much less in communicating.
True
False
15. In global communication context, competence requires people to be equipped with the ability
to acknowledge, respect, tolerate, and integrate cultural differences in order to be qualified for
enlightened global citizenship.
True
False
16. What is communicatively competent or not varies based on social and cultural context.
True
False
True
False
True
False
19. Intercultural communication does not necessarily apply equally to domestic cultural
differences (ethnicity and gender) and international differences (those associated with
nationality or world region).
True
False
20. Communication context refers to the personal, physical, social, psychological and cultural
circumstances in which communication occurs.
True
False
Culture
Individual differences
Language use
Noise
Past experiences
Status
Context
Chronemics
Uncertainty avoidance
Power distance
Masculinity or femininity
34.-40. List the 7 C’s of effective communication which are applicable to both written as well as
oral communication.
Completeness
Conciseness
Consideration
Clarity
Concreteness
Courtesy
Correctness