Professional Documents
Culture Documents
Work purposes
OBJECTIVES:
◦ Create clear, coherent and effective
communication materials.
◦ Present ideas persuasively using appropriate
language registers, tone, facial expressions
and gestures.
◦ Adopt awareness of audience and context in
presenting ideas.
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◦ Writing Business letters
◦ Writing Memorandum or memo
◦ Writing Minutes of meeting
◦ Making program proposal for
addressing issues
Business letter
• An expression of buying and selling acts.
• It is consist of the letterhead, date line,
inside address, salutation, body, closing/
complimentary close, signature line and
notations.
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Letterhead- found at the uppermost part of the letter. It contains the full
name of the company, complete address, contact number, and others.
Date line- typed two spaces below the letterhead
Inside address- contains the name of the person (with title like MS.,
MRS., ATTY., DR., PRESIDENT, MANAGER) or company.
Salutation- greets the addressee with the use of positive words ended
with a colon. The most formal is Sir and Madam. Lower than these are
Dear Sir or Dear Ma’am.
Body- begins two spaces below the salutation. It contains greetings,
purpose/ reason of the letter, and expression of courtesy or gratitude.
Closing/ Complimentary close- comes 2-4 spaces below the body and
uses comma (,). It should be used based on degrees of formality.
Signature line- consist of the Full name of the writer below the signature.
Notations
Identification initials-initials of the writer/dictator
Enclosure- attachment to the letter (Enc.)
Carbon copy- a copy of the letter is also sent to another
person (CC)
Blind copy- if the writer decides to give a copy of the letter to
a person not referred to in the address. It is not reflected on
the original copy. It is sometimes called ‘blind carbon
copy’.(bcc)
Postscript- added after the last notation. It is a device for
emphasis. (PS)
Formats and Style of Business Letter
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Memorandum/Memo
A memo is a brief letter written within the business
organization. Officers or employees of a business
firm communicate with each other within the
premises of the company by means of memos.
A higher ranking officer writes this to command,
request, or call employers’ attention to important
matters.
Memorandum style
LETTERHEAD
MEMORANDUM
DATE: ___________________
TO: _____________________
FROM: __________________
SUBJECT: _______________
___________________________________________________________________________________________________________________________
___________________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________.
_____________________________
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Minutes of Meeting
◦ This is an instant written record of a
meeting or hearing typically describing the
events of the meeting and may include a
list of attendees, a statement of the issues
considered by the participants, and related
responses or decisions for the issues.
Proposal Report
It offers a solution or a
suggestion to a technical
problem or a response to a
request from a client.
Parts of a Proposal Report
I. Front Matter III. Conclusions
1. Title page
IV. End Matter
2. Table of Contents
3. Cover Letter
4. Abstract/ Executive Summary
II. Introduction
a. Statement of the problem
b. Statement of purpose
c. Scope
d. Plan of Work
e. Budget or Cost Analysis
Title page
◦ This page has the complete and fully
capitalized of the proposal as its
topmost part. It contains also the
writer’s name, the client’s name with
address and date of submission with
proportional spacing.
Table of contents
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Activity:
Write a proposal report for addressing
healthcare, education, business and
trade, law, media, science and
technology following the format.