Course Code MB010204

Course Title OPERATIONS MANAGEMENT

Semester & Level of Knowledge – 2 Working

Type of Course & No. of Credits Core Course 3

Course Objective
1. To provide basic understanding of the Production / Operations Management function in
Organizations.
2. To make the participants aware of the quality tools in Operations Management.
3. To sensitize the participants about the current Operations Management Process and
Strategies followed in India and abroad
4. To familiarize the students with the major operational problems and issues that
confront managers, and to provide them with language, concepts, insights and tools to
deal with these issues in order to gain competitive advantage through operations. 
Module 1
INTRODUCTION TO OPERATIONS MANAGEMENT
1.1 Operations Management: Introduction and overview
1.2 Operations Management in manufacturing sector
1.3 Non-Manufacturing operations
1.4 Elements of Operations Strategy
1.5 Operations Strategy as a Competitive Weapon

Module 2
PROCESS DESIGN & PRODUCT DEVELOPMENT: OPERATIONS STRATEGY
2.1 Product Strategy and integrated product development.
2.2 Process Strategy Capacity Planning Decisions Facilities Location Strategies.
2.3 Systems: Aggregate planning and Master Scheduling, MRP, CRP
2.4 Facilities Layout and Material Handling Strategy
2.5 Group Technology, Flexible manufacturing system

Module 3
MATERIALS MANAGEMENT AND VENDOR MANAGEMENT
3.1 Materials Requirement Planning.
3.2 Manufacturing Resource Planning
3.3 Production Planning & Control
3.4 Materials Management using ERP tool
3.5 Vendor selection criteria and vendor retention.
3.6 Managing materials in JIT(Just In Time) Manufacturing

Module 4
LEAN SUPPLY CHAIN MANAGEMENT & IT ENABLED OPERATIONS MANAGEMENT
4.1 Lean Supply chain management concepts
4.2 Make the vendors lean
4.3 Rules for lean cell design
4.4 Lean concepts: Push & Pull system,5S , Total Preventive Maintenance(TPM),Kanban System.
4.5 Manufacturing Information system and Operations Management.
4.6 DSS for Operations Management

Module 5
LEAN OPEARATIONS & QUALITY MANAGEMENT
5.1 Concept of Lean Production, Value added and waste elimination - Types of waste – Lean
principles – basic lean tools overview.
5.2 Statistical quality control – Integrated quality control
5.3 Seven Tools of Quality
5.4 Toyota Production System
5.5 Zero Waste Management concept
5.6 Six Sigma in Quality Management
 Suggested Readings
1. Mahadevan B, Operations Management Theory and Practice, Pearson Education, 2007
2. Aggarwal L.N, Parag Diwan (1997), Management of Production Systems, Global
Business Press
3. Aswathappa K and Shridhara Bhat K, Production and Operations Management,
Himalaya Publishing House, Revised Second Edition, 2008.
4. Lee J. Krajewski et al, Operations Management, Process and Supply chains. 11th Edition
Pearson India Education Services Ltd. India.
5. Khalid Sheikh (2001), Manufacturing Resources Planning (MRP II) with introduction to
ERP, SCM, and CRM, Tata Mc Graw Hill.
6. Chase, Jacobs and Aquilano (2005), Operations Management for Competitive
advantages, Tata Mc Graw Hill