Ourisman Fairfax Toyota

Automobile Status Report

Prepared For
CLAUDIA CUELLAR
5712131582
CACM92@HOTMAIL.COM

2014 Toyota CAMRY

Date June 24, 2021
VIN 4T1BF1FK3EU376645
Mileage 118150
RO# 6044112

Service Advisor
Carroll Hyman
CarrollHyman@ourismanva.com
7033592955

Ourisman Fairfax Toyota

10287 Fairfax Blvd
Fairfax, VA 22030
Ourisman Fairfax Toyota
Service Commitment
Excellence at every turn... and every straightaway
Our dealership's primary goal is to satisfy every customer at every opportunity. You visit
our service department regularly, and we have developed a number of ways to make
your visit more comfortable and informative. We know that you want straight answers,
and that’s the only way we will deliver it to you.

We understand that your knowledge of your vehicle and its necessary repairs is
probably not on par with the understanding that your technician has. In order to be
sure that his findings and reporting is as clear and concise as possible, we use this
Vehicle Information Booklet as a tool to help us communicate your vehicle's condition
to you.

Our technicians are the most qualified to work on your vehicle. They have trained
extensively, and partake in continuing education regularly to be sure that they are up to
date on any changes and improvements handed down from the manufacturer. Our
service advisors strive to make your experience with us a pleasant one. They are here to
attend to your automotive needs as well as communicate effectively with your
technician and you.

Please make yourself comfortable in our waiting area. Watch some TV, use your laptop
with our free WI-FI access or just relax and enjoy the quiet. Our courtesy shuttle can
take you shopping, to a movie or home if you prefer.

We appreciate your business and will continue to strive for excellence in everything we
do for you.
CUSTOMER AND VEHICLE INFORMATION VEHICLE CONDITION SERVICE INFORMATION
Description of service to be performed:
Date: 6/24/2021 Time In:

Customer Name: CLAUDIA CUELLAR

Address: 2042 PEACH ORCHARD DR APT 313 APT 23 FALLS

CHURCH VA 220432069
Today's Contact Phone #: 5712131582
Email: CACM92@HOTMAIL.COM
Year/Make/Model: 2014 TOYOTA CAMRY
Mileage: 118150
VIN: 4T1BF1FK3EU376645
1/4 Time:
License #:
Promise Time: 5:00 PM
Initial Estimate:
I hereby authorize the repair work and inspection described to be
performed along with the necessary materials and agree that dealer is
not responsible for loss or damage to vehicle or articles left in vehicle in
case of fire, theft, or any cause beyond their control. I hereby grant you
and/or your employees permission to operate the vehicle as necessary
for testing and inspection purposes.
Customer decline access to spare tire
Customer decline access to glove box
Signature:
HAT/Tag #: 700

✔ Horn operation Factory Specs (P.S.I.) F R Spare

✔ Head lights / tail lights / turn signals / brake lights / hazard warning
lights / exterior lamps (check for damage and operation)
Tire pressure P.S.I. checked/adjusted to
Exterior

✔ Windshield wiper and washer operation LF / RF / LR / RR /

✔ Windshield glass
Spare / ✔ Spare not checked/adjusted
✔ Fuel tank cap gasket
✔ Tread Depth:
✔
Tires

Dome light / amp light / dimmer combination meter

LF 7 /32 RF 6 /32 LR 8 /32 RR 8 /32
✔
Interior

Cabin air filter

✔ Parking brake operation

✔ Tire damage / abnormal wear:
LF RF LR RR Spare
✔ Check for proper installation of driver floor mat
✔ Rims/wheels/lug nuts:
✔ Air filter
LF RF LR RR
✔ Battery condition (cables / clamps / corrosion)
Tires Rotated Torque Spec:
✔
Under Hood

Battery state of health

✔ Cooling system (leaks)

✔ Brake Lining:
✔ Hoses (cracks / damage / leaks)
LF 6 mm RF 6 mm LR 8 mm RR 8 mm
✔ Drive belts (cracks / damage / wear)

✔ Radiator core / air condition condenser (if equipped)

Brakes

OK Filled (Oil level on arrival)

✔ Oil Level

✔ Windshield Washer

✔ Coolant

✔ Power steering (if equipped) ✔ Brake Lines / hoses / parking brake cable
Fluids

✔ Brake reservoir ✔ Disc / Drums / Calipers / Wheel Cylinders

✔ Clutch reservoir (if equipped)

Comments:
✔ Transmission / transaxle

✔ Differential (if equipped)

✔ Transfer case (4WD models) Technician Team:

✔ Propeller / driveshaft (damage / leaks / U-joints) Printed on: 6/24/2021

✔ Drive / CV shaft (damage / leaks / boots)

✔ Axle hub & bearing (damage / leaks / noise)

Under Vehicle

✔ Steering linkage (damage / leaks / worn components)

✔ Suspension (damage / leaks / worn components)

✔ Fluid leaks (engine / transmission / differential)

✔ Exhaust system (damage / leaks / corrosion)

✔ Fuel lines & connections / fuel tank bands / fuel tank vapor vent
system hoses (damage / leaks / corrosion)

Checked and OK at this time May require future attention Requires immediate attention
 In the process of inspecting your vehicle for
Additional Service safety and reliability, your technician vuong N
made the following observations and

Recommendations recommends that you do the necessary repairs

to resolve these issues.

Red: requires immediate attention. Yellow: in need of attention soon.

Boots - Inner CV Front: Right side

leaking, need boot kit replace.
Item Description
A boot is a flexible, piece of rubber that protects
vital components from dirt, debris and the
elements. Constant-velocity joints (aka CV joints)
allow a rotating shaft to transmit power at constant
rotational speed, without a large increase in friction.
The inner CV boot is the boot that protects these
joints.

Reason
When damaged, the CV boots leave the CV joints
vulnerable to decay and destruction which can lead
to major component damage of connected parts.

Boots - Outer CV Front: Left side

leaking, need boot kit replace.
Item Description
A boot is a flexible, piece of rubber that protects
vital components from dirt, debris and the
elements. Constant-velocity joints (aka CV joints)
allow a rotating shaft to transmit power at constant
rotational speed, without a large increase in friction.
The outer CV boot is the boot that protects these
joints.

Reason
When damaged, the CV boots leave the CV joints
vulnerable to decay and destruction which can lead
to major component damage of connected parts.

Ball Joint Replacement - Lower:

Aging and leak grease.
Item Description
The ball joint allows the suspension to pivot when
steering and to move up and down as road surfaces
become rough or uneven. Without the pivoting
motion afforded by the ball joint, steering a vehicle
would be impossible.

Reason

If not replaced, a worn lower ball joint develops

excess clearance. A worn ball joint may develop a
creaking sound when the suspension moves up and
down while driving on an uneven road surface, and
will contribute to excessive inner or outer tire wear.

Ball Joint

Alignment: with ball joint replace

Item Description

Alignment is one of the key maintenance factors in

getting the most tread life and performance from
your tires. In addition, wheel alignment provides
safe, predictable vehicle control as well as a smooth
and comfortable ride that's free of pulling or
vibration. Today's modern suspensions require a
precise four-wheel alignment that can only be
achieved through a modern alignment system. This
applies to both front and rear wheel drive vehicles.
Aligning a car or truck involves the adjustment of
the vehicle's suspension, not the tires and wheels. Alignment
The direction and the angles that the tires point in
after the alignment is complete, however, are
critically important. There are four factors involved
in setting the alignment to specification: caster,
camber, toe and ride height.

Reason

If not done, you will see uneven or rapid tire wear,

pulling or drifting away from a straight line, and
wandering on a straight level road. It can also cause
extra load on certain suspension components,
making them more likely to fail.

Spark Plug Replacement: every 120K

Item Description

The spark plug is a device containing two electrodes

across which electricity jumps, to produce a spark
to fire the fuel charge.

Reason

If not replaced, worn spark plugs can cause poor

fuel economy, poor drivability, difficulty starting the
engine, and high pollution emissions.

Spark Plugs

Cabin Air Filter Replacement: every

30k
Item Description

Prevents dirt, pollen, and other debris from

entering the passenger compartment through the
climate control system.

Reason
Cabin Air Filter
If not replaced, the air conditioning system will
develop an odd odor. The air conditioning filter,
also known as the cabin filter, removes dust and
pollen from entering the car cabin.

Engine Air Filter Replacement: every

30k
Item Description

The air filter prevents dirt and debris from entering

the engine, which could otherwise cause premature
engine wear.

Reason

If not replaced, poor gas mileage and premature

Air Filter
engine wear will result.

BG Brake BG Mass Air

Fluid Flow Service
Service Item
Item Description
Description
Reason
Reason

PCV Valve Replacement

Item Description
The PCV valve circulates engine oil vapor containing
gasoline fumes back into the engine to be burned,
thus lowering emissions. The PCV valve also
extends the life of the engine and oil. As the PCV
valve constantly recirculates the air through the PCV Valve

crankcase, it helps remove moisture that could

cause sludge to form, extending the life of the
engine and oil.

Reason
If not replaced, a failed PCV valve can cause the
engine to idle roughly and can cause the "Check
Engine Light" to illuminate.
 PREPARED FOR
Repair Estimate CLAUDIA CUELLAR
Service Advisor Date 06/24/2021 02:09 PM
Carroll Hyman (498) 2014 TOYOTA CAMRY
CarrollHyman@ourismanva.com VIN 4T1BF1FK3EU376645
7033592955 Mileage 118,150
RO# 6044112

Service Name Price

[Primary]: MPI - MULTI-POINT INSPECTION $5.99
[Primary]: 010010 - $5.00 OFF LOF $55.74
[Primary]: 9005 - COURTESY HAND WASH $0.00
[Primary]: 9807B - RENTAL,LIFETIME EDGE $10.00
Boots - Inner CV Front: Right side leaking, need boot kit replace. $589.87
Boots - Outer CV Front: Left side leaking, need boot kit replace. $589.87
Ball Joint Replacement - Lower: Aging and leak grease. $836.14
Alignment: with ball joint replace $139.66
Spark Plug Replacement: every 120K $280.86
Cabin Air Filter Replacement: every 30k $101.94
Engine Air Filter Replacement: every 30k $61.18
BG Brake Fluid Service $164.33
BG Mass Air Flow Service $92.43
PCV Valve Replacement $562.73
Printed on June 24, 2021
Quote expires on July 24, 2021

Subtotal $3490.74
Shop Charges $59.99
Tax $41.02
Total $3591.75

Ourisman Fairfax Toyota (703) 359-1010

10287 Fairfax Blvd
Fairfax, VA 22030