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GR6: 1. VERBAL COMMUNICATION

Verbal communication seems like the most obvious of the different

types of communication. It utilizes the spoken word, either face-to-
face or remotely. Verbal communication is essential to most
interactions, but there are other nonverbal cues that help provide
additional context to the words themselves. Pairing nonverbal
communication with the spoken word provides a more nuanced
message.

2. NONVERBAL CUES SPEAK VOLUMES

Nonverbal communication provides some insight into a speaker’s

word choice. Sarcasm, complacency, deception or genuineness
occur within nonverbal communication. These things are often
communicated through facial expressions, hand gestures, posture
and even appearance, all of which can convey something about the
speaker. For instance, a disheveled speaker with wrinkled clothes
and poor posture would communicate a lack of confidence or
expertise. A speaker with a nice suit, who stood up straight and
spoke clearly, may appear more serious or knowledgeable.

3. VISUAL COMMUNICATION

Visual types of communication include signs, maps or drawings as

well as color or graphic design. These typically reinforce verbal
communication, and they help to make a point. Visual aids can help a
speaker remember important topics, give the audience something to
look at, and generally help convey the message being presented.
Edited
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Q1:
Sender: This is the person that is delivering a message to a recipient.

Encoding: is the process of turning thoughts into communication. The encoder uses a ‘medium’
to send the message — a phone call, email, text message, face-to-face meeting, or other
communication tool.

Message: This refers to the information that the sender is relaying to the receiver.

Channel of communication: This is the transmission or method of delivering the message.

Decoding: This is the interpretation of the message. Decoding is performed by the receiver.

Receiver: The receiver is the person who is getting or receiving the message.

Feedback: In some instances, the receiver might have feedback or a response for the sender. This
starts an interaction.

Noise: is anything that distorts or interferes with the message being delivered fluidly, can come
from the receiver’s end or the senders.

Q2
1. Sender has an idea. The form of the idea may be influenced by the sender’s mood, frame of
reference, background, culture, and physical makeup, as well as the context of the situation.

2. Sender encodes the idea in a message. Encoding means converting the idea into words or
gestures that will convey meaning. A major problem in communicating any message verbally is
that words have different meanings for different people. That’s why skilled communicators try to
choose familiar words with concrete meanings on which both senders and receivers agree.

3. Message travels over a channel. The medium over which the message is transmitted is the
channel. Messages may be sent by computer, telephone, letter, or memorandum. They may also
be sent by means of a report, announcement, picture, video, spoken word, fax, or other channel.
Because messages carry verbal and nonverbal meanings, senders must choose channels carefully.
Anything that disrupts the transmission of a message in the communication process is called
noise. Channel noise ranges from static that disrupts a telephone conversation to spelling errors
in an e-mail or blog post. Such errors damage the credibility of the sender.

4. Receiver decodes the message. The person for whom a message is intended is the receiver.
Translating the message from its symbol form into meaning involves decoding. Successful
communication takes place only when a receiver understands the meaning intended by the
sender. Such success is often hard to achieve because no two people share the same background.
Success is further limited because barriers and noise may disrupt the process.
5. Feedback travels to the sender. The verbal and nonverbal responses of the receiver create
feedback, a vital part of the entire communication process. Feedback helps the sender know that
the message was received and understood.

6. Senders can encourage feedback by asking questions such as, “Am I making myself clear?”
and, “Is there anything you don’t understand?” Senders can further improve feedback by
delivering the message at a time when receivers can respond. Senders should provide only as
much information as a receiver can handle. Receivers can improve the process by paraphrasing
the sender’s message. They might say, “Let me try to explain that in my own words,” or, “My
understanding of your comment is. . . .”

Q3:
All communication begins with the sender. The first step that the sender faces involves the
encryption process. To convey meaning, the sender must initiate coding, which means
converting information into a message in the form of symbols that represent ideas or concepts.
This process converts ideas or concepts into coded messages to be communicated When
encrypting a message, the sender must start by deciding what they want to transmit. This
decision is made by the sender based on what they believe about the recipient's knowledge and
assumptions, along with additional information they would like the recipient to have. If the
sender forwards the message through an inappropriate channel, the message may not reach the
correct recipient. That's why it's important for the sender to keep in mind that choosing the right
channel will greatly aid in understanding the receiver's performance. A sender's decision to use
oral or written channels to convey a message is influenced by a number of factors Senders should
ask them different questions so they can choose the right channel. Feedback is the final link in
the communication chain. After receiving a message, the recipient responds in some way and
marks that response with the sender. The signal can be in the form of a voice comment, a sigh, a
text message, a smile, or some other action. Feedback is an important component of the
communication process because it allows the sender to gauge the effectiveness of the message.
The final response provides an opportunity for the sender to take corrective action to clarify the
misunderstood message. Information is transferred from sender to sender. This can initiate an
interactive back-and-forth exchange that can assure the sender that the message was received and
understood correctly.

The sender will decide on the aim of their message and who the receiver is. From this, they will
construct their message and determine how it is to be sent. To avoid miscommunication it is
important for the sender to keep their audience in mind when constructing their message and
selecting their channel. Decoding begins when the recipient has received the message and starts
to digest it. If the receiver is confused by any part of the message the feedback loop enables them
to seek clarification by asking questions. The feedback loop also provides a mechanism for the
receiver to provide both positive and negative feedback to the sender.

Q4: For our purposes communication is “the transmission of information and meaning from one
individual or group to another.” The crucial element in this definition is meaning.
Communication has as its central objective the transmission of meaning. The process of
communication is successful only when the receiver understands an idea as the sender intended it