BSBMGT605 – Third-party report

Third-party report
This third-party report is for the unit BSBMGT605 Provide leadership across the organisation, Release
1.

Student to complete
Student name:

Student Id:

Date:

Guidelines for third-party observers in a workplace

Thank you for taking the time to conduct a third-party report for the student, who is undertaking a
nationally recognised course. To assess the student’s competence for this unit, we are seeking your
help to gather evidence.
Evidence is often collected by a qualified assessor. However, third parties such as supervisors,
trainers or other staff members can report what they see or hear to the assessor. Evidence collected
in this manner is called third-party evidence.
It is common to use a third party for evidence-gathering in cases where workplace evidence is
required, but where it is not possible for the assessor to directly observe the learner at work. This
includes cases where the presence of an assessor may compromise workplace safety.
Third parties are also valuable for collecting evidence of everyday work performance rather than
collecting evidence as part of the formal assessment process.
You may be required to assist in the collection of evidence for all or part/s of this assessment task.
The assessor will explain which sections of the task the student is required to undertake and be
observed doing. This may involve observing the student undertaking normal work activities or
specific tasks in a workplace. Tasks should be carried out under normal working conditions, and the
student may need to deal with distractions and unforeseen events.
Use the checklist provided to record what you see the student do in the workplace. Please record
your observations of the student’s performance directly onto the checklist. Make sure you complete
all relevant sections of the checklist.

The student’s assessor may provide you with a copy of the marking guide to assist you in evaluating
the student’s performance.

Note: We are not asking you to decide if the student is competent. Your feedback will form part of
the evidence the assessor is gathering to determine the student’s final result.

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Task instructions
The student needs to complete a range of tasks under your supervision.
They must be provided with the opportunity to demonstrate senior leadership behaviour and
personal and professional competence. They need to be provided with opportunities to inspire and
motivate others to achieve organisational goals and to model professionalism in their organisation
and industry.
Please observe the student’s work to ensure it meets the required standards of the organisation,
including following organisational policies and procedures, and meeting the relevant legislative
requirements.
The student must undertake the following tasks:
 Communicate the organisation’s mission and goals to teams and other stakeholders internal or
external to the organisation.
 Investigate incidents in the workplace.
 Complete a work plan and professional development plan, and take part in at least two
professional development activities.
 Be observed demonstrating leadership behaviours with individuals and teams. These skills need
to be observed over a period of time in an environment of organisational change. The change
may be a result of external or internal factors or people, and can be initiated by the leader or by
others in the organisation. The change may be reactive (i.e. in response to a problem) or it may
be proactive (preparing for a future problem or event).
For these tasks the student will require:
 access to relevant legislation, regulations, standards and codes
 copies of appropriate policies and procedures
 interaction with other staff.

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Third-party checklist
Third party to complete
Observation date/s:

During the period of observation, the student has demonstrated the following to the
required workplace and legislative standards: S U N/A
1. Communicating the organisation’s mission and goals to the team and other stakeholders

a. Explaining the objectives, values and standards in accordance with the strategic
direction.
  
Comments:

a. Explaining the impact of legislation in providing leadership in the organisation.

  
Comments:

b. Communicating using appropriate media and language to suit audience

  
Comments:

2. Building commitment to the organisation in the team and individuals

a. Demonstrating the links between organisational objectives, values and standards,

and responsibilities.
  
Comments:

c. Stating expectations that the organisation has of its team and individuals.

  
Comments:

d. Ensuring the organisation is presented positively in the media and community

  
Comments:

3. Adapting interpersonal and leadership styles to meet particular circumstances and situations

a. Explaining organisational change processes.

  
Comments:

b. Ensuring flexibility, adaptability to change and accessibility

  
Comments:

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c. Building trust, confidence and respect

  
Comments:

d. Modelling ethical conduct and encouraging others to adopt business ethics

  
Comments:

4. Influencing, supporting and providing resources for innovation and improvement

a. Embracing, resourcing, implementing and maintaining improvements to workplace

culture
  
Comments:

b. Understanding the global environment and new technology in relation to work

activities
  
Comments:

c. Ensuring decision-making is consultative, and accounts for the needs and

expectations of internal and external groups
  
Comments:

d. Ensuring decision-making occurs in accordance with risk-management plans and

within appropriate time frames
  
Comments:

5. Assigning responsibilities to teams and individuals consistent with their competencies and
operational plans
a. Ensuring teams are resourced to allow them to achieve their objectives and
responsibilities
  
Comments:

b. Empowering teams and individuals through effective delegation and support for
their initiatives
  
Comments:

c. Encouraging innovative approaches to work performance

Comments:   

6. Investigation into workplace incidents

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a. Appropriately investigating and documenting workplace incidents in a suitable time

frame
  
Comments:

b. Communicating the results of the investigation to relevant groups and individuals

  
Comments:

7. Setting and achieving personal objectives and work program outcomes, including preparing a work
plan
a. Completing a professional development plan or similar

  
Comments:

b. Regularly engaging in professional development activities

  
Comments:

c. Using feedback from others to reflect on performance as a leader

  
Comments:

Feedback/overall comment:

S=Satisfactory U=Unsatisfactory N/A= Not applicable/observed

Name of third party:

Name of organisation:

Phone no:

Email address:
Relationship to student
(Please indicate your position
in the organisation):
Third-party confirmation:
 I confirm that I have had an opportunity to discuss requirements of this task with the assessor.
 I confirm that the student completed the above tasks to an acceptable workplace standard
without assistance.
 I have provided the student with access to organisational documents such as policies and
procedures, if required.
 I agree to provide clarification to the assessor and supporting information if requested.
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Signed: ______________________________________ Date:______________________

Student to complete
Student confirmation:
 I confirm that I have read and followed the workplace policy and procedures and instructions
that were given to me.
 I confirm that I have completed this task independently and have been observed following
appropriate procedures or instructions for the task.
 I have been provided with feedback on my performance.

Signed: _________________________________________ Date:______________________

Assessor to complete
Assessor comments:

Assessor confirmation:
 I have determined that the person undertaking the role of the third-party is appropriate person
to observe and record the student’s performance.
 I have reviewed and confirmed this observation report with the student and third party.
 I have recorded these results in the student assessment workbook observation record sheet.
 I have confirmed that this third party report is:

☐ Satisfactory ☐ Unsatisfactory

Assessor name: _________________________________

Signed: _______________________________ Date: ______________________________

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