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DESIGNED BY
 BUSINESS MODEL CANVAS
• Business model innovation is about
creating value, for companies, customers,
and society.
• A shared language for describing,
visualizing, assessing, and changing
business models.
• A business model describes the rationale
of how an organization creates, delivers,
and captures value.
 BUSINESS MODEL CANVAS
• The nine blocks cover the four main areas of
business: customers, offer, infrastructure, and
financial viability.
• The business model is like a blueprint
for a strategy to be implemented
through organizational structures,
processes, and systems.
Key Partners Key Value Customer Relationships Customer Segments
Activities Proposition
Key Partners

Key Resources Channels

Cost Structure Revenue Streams

Key Activities Value Customer Relationships Customer Segments
Proposition

Key Resources Channels

Cost Structure Revenue Streams
1
Who are our key partners?

1. Pasangan
2. Para Pengerja
3. Sesama Pendeta/Sinode

Ke
y
Pa
rtn
ers
1.1
1.2
Who are our key suppliers?

1. Pengalaman
2. Seminar dan Pelatihan
3. Mentor
4. Roh Kudus
5. Sahabat

Ke
y
Pa
rtn
ers
 Which key resources
are we acquiring from partners?

1. Pandangan
2. Pengalaman
3. Jiwa
4. Sarana dan Prasarana

Ke
y
Pa
rtn
ers
Which key activities do partners perform?

1. Ibadah
2. Program
3. Misi

Ke
y
Pa
rtn
ers
Key Partners Key Activities Value Customer Relationships Customer Segments
Proposition

Key Resources

Cost StructureRevenue
Streams
2
 What key activities
do our value propositions require?

1. Aktifitas berbasis program yang bisa

menjangkau jiwa
2. Aktifitas berbasis program yang membuat
jemaat bertumbuh secara kerohanian
3. Aktivitas Progam yang membuat jemaat
semakin mencintai gereja Ke
y
Act
iviti
es
2.1
2.2
 Our distribution channels?

1. Caring/pelayanan holistik
2. Pembekalan untuk kompetensi jemaat
3. Bakti social

Ke
y
Act
iviti
es
 Customer relationships?

1. Menjangkau jiwa
2. Komunikasi dengan sekitar

Ke
y
Act
iviti
es
 Revenue streams?

1. Swadaya
2. Persembahan Jemaat

Ke
y
Act
iviti
es
Key Partners Key Value Customer Relationships Customer Segments
Activities Proposition

Key Resources C
h
a
n
n
e
l
s

Cost StructureRevenue
Streams
3
 What key resources
do our value propositions require?

1. Program
2. Pengkotbah dari Luar
3. Pemerintah

Ke
y
Re
so
urc

3.1
3.2
Our distribution channels?
Customer relationships?

1. Media
2. Komsel
3. Media social

Ke
y
Re
so
urc
Revenue streams?

Ke
y
Re
so
urc
Key Partners Key Value Proposition Customer Relationships Customer Segments
Activities

Key Resources

Cost StructureRevenue
Streams
4
What value do we deliver to the customer?
1. Karakter Kristus
2. Dewasa Rohani
3. Buah Roh

Val
ue
Pr
op
osi
tio
4.1
Which one of our customers
problems are we helping to
solve?
1. Masalah keluarga
2. Masalah Ekonomi
3. Kurang memahami Firman

Val
ue
Pr
op
osi
tio
 What bundles of products and
services are we offering to each
customer segment?
1. Pelayanan Jemaat
2. Waktu untuk konseling
3. Kunjungan jemaat

Val
ue
Pr
op
osi
tio
Which customer needs are we satisfying?
Ibadah yang inovatif
Pelayanan jemaat

Val
ue
Pr
op
osi
tio
Key Partners Key Value Customer Relationships Customer Segments
Activities Proposition

Key Resources

Cost StructureRevenue
Streams
5
What types of relationship does each of
our customer segments expect us to
establish and maintain with them?

Bapa dan Anak

Sahabat
Cu
sto
me
r
Rel
ati
on
shi
5.1
Which ones have we established?

Cu
sto
me
r
Rel
ati
on
shi
 How are they integrated
with the rest our business model?

Cu
sto
me
r
Rel
ati
on
shi
How costly are they? Customer Relationships

5.4
Key Partners Key Value Customer Relationships Customer Segments
Activities Proposition

Channels K
R
u

Cost StructureRevenue
Streams
6
Through which channels do our
customer segments want to be
reached?

Ch
an
nel
s
6.1
How are we reaching them now?

Ch
an
nel
s
How are our channels integrated?

Ch
an
nel
s
Which ones work best?

Ch
an
nel
s
Which ones are most cost-efficient?

Ch
an
nel
s
How are we integrating
them with customer
routines?

Ch
an
nel
s
Key Partners Key Value Customer Relationships Customer Segments
Activities Proposition

Key Resources C

Cost Structure
7
For whom are we creating value?

Cu
sto
me
r
Se
gm
ent
7.1
Who are our most important customers?

Cu
sto
me
r
Se
gm
ent
Key Partners Key Value Customer Relationships Customer Segments
Activities Proposition

Key Resources

Cost Structure Revenue

Streams
8
What are the most important costs
inherent in our business
model?

Co
st
Str
uct
ur
8.1
Which key resources are most expensive?

Co
st
Str
uct
ur
Which key activities are most expensive?

Co
st
Str
uct
ur
Key Partners Key Value Customer Relationships Customer Segments
Activities Proposition

Key Resources

Revenue Streams Cost

Structure
9
For what value are our
customers really willing
to pay?

Re
ve
nu
e
Str
ea
9.1
For what do they currently pay?

Re
ve
nu
e
Str
ea
How are they currently paying?

Re
ve
nu
e
Str
ea
How would they prefer to pay?

Re
ve
nu
e
Str
ea
How much does each revenue
stream contribute to overall
revenues?

Re
ve
nu
e
Str
ea
 On the next page
we’ve supplied a copy of
the
Business Model Canvas with the
images slightly faded.

Our aim with this is for you to be

able to print and build your own
canvas with a little less interference
from the images.
Happy planning!
Key Partners Key Value Customer Relationships Customer Segments
Activities Proposition

Key Resources

Cost StructureRevenue
Streams
 the big picture
Partner Network Customer Relationship
food & beverages personalized web profile
ticketing services newsletter
promoters team blog (RSS)
ad placement VIP events with team
telecom operator …
TV operator
…

Core Capability Activity Configuration Value Proposition Distribution Channel

play attractive & win games
brand management
video images
channel management
team management
event management
venue management
ticketing
VIP relationship management
video crew
…
attractive soccer stadium
360º event (match, dining, shopping) POS networks
exclusive VIP lounges club website (+online TV)
merchandising club cable TV channel
renting out stadium mobile phone TV channel
… …

Target Customer
fans (families, etc.)
fan groups
companies
event/concert organizers
advertisers
…
Cost Structure
team & maintenance
infrastructure management
marketing
video

Revenue Model
Ticket fees & season tickets
online TV subscription revenues
revenue sharing cable & mobile phone TV
renting out stadium for events
advertising revenues
merchandising revenues
 value creates revenues
Core Capability
play attractive & win games
brand management
video images
channel management
Target Customer
• fans (families, etc.)
• fan groups
• companies
• event/concert organizers
• advertisers
•…
Partner Network Customer Relationship
food & beverages
• personalized web profile
ticketing services
• newsletter
promoters
• team blog (RSS)
ad placement
telecom operator • VIP events with team
TV operator •…
…
Value Proposition
Activity Configuration Distribution Channel
team management stadium
• attractive soccer
event management
• 360º event (match, POS networks
venue management club website (+online TV)
dining, shopping)
ticketing
• exclusive VIP loungesclub cable TV channel
VIP relationship management mobile phone TV channel
• merchandising
video crew
• renting out stadium …
…
•…
Revenue Model
Ticket fees & season tickets
online TV subscription revenues
revenue sharing cable & mobile phone TV
renting out stadium for events
advertising revenues
merchandising revenues
Cost Structure
team & maintenance
infrastructure management
marketing
video
 creating value requires infrastructure
Partner Network Customer Relationship
personalized web profile
• food & beverages
newsletter
• ticketing services
team blog (RSS)
• promoters VIP events with team
• ad placement …
• telecom operator
• TV operator
•…

Core Capability
Activity Configuration Value Proposition Distribution Channel
team management attractive soccer stadium
• play attractive &
event management 360º event (match, dining, shopping) POS networks
win games
venue management exclusive VIP lounges club website (+online TV)
• brand management
ticketing merchandising club cable TV channel
• video images
VIP relationship managementrenting out stadium mobile phone TV channel
• channel management
video crew … …
…

Target Customer
fans (families, etc.)
fan groups
companies
event/concert organizers
advertisers
…
Cost Structure
team & maintenance
infrastructure management
marketing
video

Revenue Model
Ticket fees & season tickets
online TV subscription revenues
revenue sharing cable & mobile phone TV
renting out stadium for events
advertising revenues
merchandising revenues
infrastructure generates costs
Partner Network Customer Relationship
personalized web profile
• food & beverages
newsletter
• ticketing services
team blog (RSS)
• promoters VIP events with team
• ad placement …
• telecom operator
• TV operator
•…

Core Capability
play attractive & win games
brand management
video images
channel management
Activity Configuration Value Proposition Distribution Channel Target Customer
team management attractive soccer stadium fans (families, etc.)
event management 360º event (match, dining, shopping)POS networks fan groups
venue management exclusive VIP lounges club website (+online TV) companies
ticketing merchandising club cable TV channel event/concert organizers
VIP relationship managementrenting out stadium mobile phone TV channel advertisers
video crew … … …
…

Cost Structure
Revenue Model
team & maintenance Ticket fees & season tickets
infrastructure management online TV subscription revenues
marketing revenue sharing cable & mobile phone TV
video renting out stadium for events
advertising revenues
merchandising revenues
the profit zone
Partner Network Customer Relationship
food & beverages personalized web profile
ticketing services newsletter
promoters team blog (RSS)
ad placement VIP events with team
telecom operator …
TV operator
…

Core Capability Activity Configuration Value Proposition Distribution Channel

play attractive & win games
brand management
video images
channel management
team management
event management
venue management
ticketing
VIP relationship management
video crew
…
attractive soccer stadium
360º event (match, dining, shopping) POS networks
exclusive VIP lounges club website (+online TV)
merchandising club cable TV channel
renting out stadium mobile phone TV channel
… …

Target Customer
fans (families, etc.)
fan groups
companies
event/concert organizers
advertisers
…
Cost Structure Revenue Model

team & maintenance Ticket fees & season tickets

infrastructure management online TV subscription revenues
marketing
video
< revenue sharing cable & mobile phone TV
renting out stadium for events
advertising revenues
merchandising revenues
 PARTNER NETWORK CUSTOMER RELATIONSHIPS

CORE CAPABILITIES VALUE PROPOSITION CUSTOMER SEGMENTS

ACTIVITY CONFIGURATION DISTRIBUTION CHANNELS

COST STRUCTURE REVENUE STREAMS

emoion
ebciency value