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When comparing the PBM strategies used by Outlook and India Today, the company that
used the strategies in an efficient way was India Today. Outlook had a natural changeover in
their strategies with basic market research. They focused only on covering up with the customers
in terms of revenue. On the other hand, India Today understands the current pandemic situation,
where they done a good market search in knowing the customers preference towards digital
magazines. India Today used this opportunity in polishing its brand by focusing on digital side.
Thus, it can be concluded that India Today cleverly established and used their PBM strategies.
ACTION PLAN
Brand Positioning:
Magazine categories cover a wide range of areas including sports, entertainment, Food
industry, vehicle industry, etc.
Print design is unique and versatile.
Category related events from lucky customers.
Categories can be customized by the customer where they can edit the required section
from their personal account.
Re-positioning:
Optimization of digital app with attractive design, and new UI in order to highlight the
company’s app in the present pandemic situation.
Free digital subscription benefits for certain subscription to customers so that the brand is
lively in the digital magazine too.
Jingles:
Read, Read better
Communication strategies:
Targeted audience varies for each magazine categories.
Polite and Enjoyable contents from the editor’s side (brand itself) to differentiate from
the competition.
Marketing Channels: email, digital, social media (Instagram & YouTube mainly
focused), etc.
Campaigns:
Promotional campaigns by various famous authors, writers, and influencers.
Organizing award function for authors, and honoring them. This helps good brand
visibility and standard.
Brand Personality:
Versatile
Unique
Trustworthy
PBM strategies:
Customers to have personal account in the company’s website or app, where personal
marketing is influenced.
Customers can customize their edition categories through their account for versatile
content, however the delivery of that certain magazines might get delayed.