ISO-9000

Project. requirements

CHAPTER THREE
ISO 9000 – QUALITY
MANAGEMENT PLANNING
By Zelalem.M

15-Feb-
by ZELALEM M 1
21
 Introduction

• ISO Created by the International Organization for

Standardization, a non-governmental organization (NGO)
established in 1947, located in Switzerland.
• ISO is not an acronym in Greek - from the Greek iso,
meaning equal.
• ISO is a worldwide federation of national standards
bodies from over 157 countries.
• ISO has more than 16,500 international standards.

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 ISO-9000
• ISO 9000 Introduced in 1996 and is a series of
environmental management standards developed and
published by the International Organization for
Standardization ( ISO ) for organizations.
• The ISO 9000 standards provide a guideline or framework
for organizations that need to systematize and improve
their environmental management efforts.

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 ISO 14000
• The ISO 14000 standards are not
designed to aid the enforcement of
environmental laws and do not regulate
the environmental activities of
organizations.
• Adherence to these standards is
voluntary.
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 The ISO 9000 series includes
standards for;
• Environmental management systems(EMS)
• Environmental auditing (EA)
• Environmental performance evaluation(EPE)
• Environmental labeling (classification)
• Life-cycle assessment
• Environmental aspects in product standards

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 ISO 14000
• If an organization is already ISO 9000-
certified, the implementation of ISO 14001
does not take as long.
• The ISO 14001 standard is the only ISO
14000 standard that allows an organization
to be registered or "certified.
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 Purpose of ISO 14000
ISO 14000 is being designed to achieve several
purposes:
 To make it more difficult for countries to use
environmental issues as profession barriers,
 To create a universal set of standards to help
businesses meet their commitment to the
environment,
 To allow companies to avoid multiple registrations,
inspections and certifications as their products
cross from country to country.
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 The benefits of ISO-14000
• Reduced raw materials/resource use;
• Reduced energy consumption;
• Improved process efficiency;
• Reduced waste generation and disposal costs;
• Utilization of recoverable resources;
• Potentially lower insurance premiums.

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 ISO 9000 Model
• The ISO 14001 standard is the most important
standard within the ISO 14000 series.
• ISO 14001 specifies the requirements of an
environmental management system (EMS) for
small to large organizations.

• The ISO 14001 standard is based on the Plan-

Check-Do-Review-Improve cycle.

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 ISO model

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The ISO 14000 standards are following the Plan-Do-
Check-Act (PDCA) strategy, a self-improving loop
including the following steps:

 Plan: Launching of a confirmed policy by the

management.
Planning of objectives in relation with this policy
 Do: Implementation of the provisions specified in
the plan
 Check: Verification and assessment of results and
progress achieved
 Act: Review for continual improvement of the
system
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 ISO/TC 207

• ISO/TC 207 is the ISO Technical Committee responsible for

developing the ISO 14000 series of environmental
management standards and of guidance documents.
• ISO/TC 207 has worked to develop international standards
that are practical, useful and usable for business of all sizes,
in countries at every stage of development.

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The Subcommittees (SC), Working Groups
(WG) and Terminology Coordination Groups
(TCG) of ISO/TC 207 are producing standards
and guidance documents in the following
areas:
 SC 1 - Environmental Management Systems;
 SC 2 - Environmental Auditing & Related
Investigations;
 SC 3 - Environmental Labelling;
 SC 4 - Environmental Performance Evaluation;
 SC 5 - Life Cycle Assessment;
 TCG - Terms and Definitions;
 WG 4 - Environmental Communications; and
 WG 5 - Climate Change.
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 Cont.…
The standards of the ISO 14000 series fall into two major
groups
1. Organization-oriented standards
Provide comprehensive guidance for establishing, maintaining and
evaluating an environmental management system (EMS);
2. Product-oriented standards
Determine the environmental impacts of products and services over
their life cycles and the environmental labels and declarations

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 ISO-14001-Environmental Management
System(EMS)
 An Environmental Management System (EMS) is a
set of management procedures that allows an
organization to identify, evaluate and reduce the
environmental impact of its activities.
 Perhaps the best known of these standards is ISO
14001, the standard for environmental management
systems.
 The ISO 14001 standard includes information on all
of the elements needed to develop an environmental
management system in an organization
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 The expected benefits from an EMS include:

improved overall environmental performance,

identification of pollution prevention opportunities
improved compliance,
enhanced operational control and efficiency,
cost savings,
reduced risk (environmental, health and safety)
improved internal communication,
improved external relations and public image,
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 The key elements of an ISO
14000 EMS
a) Environmental policy
b) Planning
c) Implementation and operation
d) Checking and corrective action
e) Management review
f) Continual improvement

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ISO 14000 Family of Standard

15-Feb-21 18

by ZELALEM M
 Benefits of ISO 14000 Family

• The whole ISO 14000 family provides management

tools for organizations to control their environmental
aspects and to improve their environmental
performance

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 ISO 14001 – “Environmental
management systems
Helps organizations both
• to manage better the impact of their activities on the
environment and
• to demonstrate sound environmental management addressing
not only the organization’s processes but its products and
services

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ISO 14004 – “Guidelines on principles,
systems and support techniques
• provides guidance on the establishment, implementation,
maintenance and improvement of an environmental
management system and its coordination with other
management systems

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 ISO 14031 – “Environmental
performance evaluation
• Provides guidance on how an organization can evaluate its
environmental performance.
• It also addresses the selection of suitable performance
indicators.

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 ISO 19011 – “Guidelines for quality
and/or environmental systems auditing

• Important tools for assessing whether an EMS is properly

implemented and maintained.
• ISO 19011 is equally useful for environmental management
systems and quality management system audits.

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To Whom Do the Standards
Apply?

• Standard is Voluntary
• Large and Small Business & Industry
• Service Sectors (hospitals, hotels, etc.)
• City and County Government
• Applicable to all types of organizations, of all sizes
anywhere in the world

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 Quick quiz
• Answer the question on appropriate paper size

1, To Whom Do the ISO Standards will Apply?3%

2,what are the purpose of ISO and how do you
understand ISO? 2%

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 Thank You
For Your Attention

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