Description of Changes
Section 5 (CAB)
Standards Eliminated
Standards Added
Recommended Practices
Upgraded to Standard
Recommended Practices
Eliminated
Recommended Practices Added
Tables Added
Tables Eliminated
Area Changed
Group Revisions
(These are changes applied
throughout this section but not
shown below as individual
changes)
Applicability Box
General Guidance
CAB 1.1.2
CAB 1.2.4 Guidance
CAB 1.4.1
CAB 1.4.1 Guidance
CAB 1.5.1 Guidance
Sub-section 1.6
CAB 1.6.5 Guidance
CAB 1.6.7 Guidance
CAB 1.7.1
ISM Ed 14, September 2021
Summary of Revisions
• None.
• None.
• None.
• None.
• One (1): CAB 1.10.1A (ORG repeat).
• None.
• None.
Revisions
Description of Change(s)
• Editorial changes: universal revision to simplify language usage; all
tenses of the word “utilize” replaced by the word “use.”
• Editorial changes: after the first use of the terms ‘Operations Manual’
and ‘Advanced Qualification Program,’ the abbreviation OM and
AQP respectively replace most subsequent uses of the full terms.
• Editorial changes: correction of grammatical discrepancies;
addition/deletion of commas, periods, hyphens, apostrophes,
semicolons or spaces.
• None.
• None.
• Technical change: wording revised in sub-spec (iii); reference to
“accountable” replaced by “responsible” for consistency with ORG
master provision.
• Editorial change: term in IRM reference revised; corrected to include
abbreviation.
• Editorial change: note added; wording re-located from guidance.
• Editorial changes: wording deleted (1st paragraph); re-located as
note in the standard; wording added (last paragraph) to repeat
wording from ORG guidance.
• Technical changes: wording expanded (multiple paragraphs) to
provide more detailed information regarding documentation
management/control.
• Editorial change: header revised; abbreviation (OM) added.
• Editorial change: term added to IRM reference.
• Technical change: wording added (multiple paragraphs) to provide
expanded explanatory information regarding the requirement for an
onboard OM.
• Editorial changes: wording added/revised (2nd and 3rd paragraph) to
provide additional information regarding a practical manual.
• Technical change: word ‘integrity’ added to sub-spec (v) for
alignment with Annex 6.
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CAB 1.9.4 • Technical change: wording revised in sub-spec (ii) for consistency
with ORG master provision.
CAB 1.9.4 Auditor Actions • Editorial change: wording revised (1st AA step) for consistency with
wording in the provision.
CAB 1.10.1A • New recommended practice and guidance to specify a cabin
operations service provider selection process (repeat ORG
provision).
CAB 1.10.1B • Editorial change: suffix “B” added to identifier for sequencing with
new CAB 1.10.1A.
• Technical change: wording revised; the term ‘measurable
specifications’ replaced by ‘specific documented requirements’ to be
consistent with changes to the ORG master provision.
CAB 1.10.1B Auditor Actions • Editorial change: wording revised (3rd AA step) for consistency with
revised wording in provision.
CAB 1.10.2 • Technical change: note added to specify consideration of the full
audit report when IOSA or ISAGO are used as the only means of
monitoring an external service provider (repeat ORG provision).
CAB 1.11.2 • Editorial change: [Eff] symbol added.
• Technical change: new section added–Assessment Tool.
CAB 1.11.2 Guidance • Editorial change: terms added to IRM reference.
CAB 1.11.5 • Technical changes: wording revised; specifications address the
setting of safety performance indicators as a means to monitor the
achievement of the safety objectives; (the term ‘safety performance
indicators’ replaces ‘performance measures’).
CAB 1.11.5 Auditor Actions • Technical changes: wording revised (multiple AA steps) for
consistency with specifications in the provision; the term “safety
performance indicators’ replaces ‘performance measures’.
CAB 1.11.5 Guidance • Editorial change: terms added to IRM reference.
• Technical changes: wording revised (multiple paragraphs); term
‘safety performance indicators’ replaces ‘performance measures.’
• Editorial change: wording revised (last paragraph); reference to
ORG provisions expanded and corrected.
Subsection 2, General Guidance • Editorial change: word ‘that’ deleted as unnecessary.
CAB 2.1.1B • Editorial change: use of initials AQP rather than full program name to
eliminate repetitive wording.
Subsection 2.2 General Guidance • Technical change: wording added (5th paragraph) to provide
guidance on the meaning and use of new CA Tables.
CAB 2.2.1 • Editorial change: wording deleted; addressed in the CA Table.
• Technical change: CA Table added for simplified presentation of
relevant cabin crew training conformance factors.
CAB 2.2.2 • Editorial change: wording deleted; addressed in the CA Table.
• Technical change: CA Table added for simplified presentation of
relevant cabin crew training conformance factors.
CAB 2.2.2 Auditor Actions • Editorial change: spelling corrected (1st AA step).
CAB 2.2.3 • Editorial change: wording deleted; addressed in the CA Table.
• Technical change: CA Table added for simplified presentation of
relevant cabin crew training conformance factors.
CAB 2.2.4 • Editorial change: wording deleted; addressed in the CA Table.
• Technical change: CA Table added for simplified presentation of
relevant cabin crew training conformance factors.

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 Description of Changes

CAB 2.2.5 • Editorial change: wording deleted; addressed in the CA Table.

• Technical change: CA Table added for simplified presentation of
relevant cabin crew training conformance factors.
CAB 2.2.6 • Editorial change: wording deleted; addressed in the CA Table.
• Technical change: CA Table added for simplified presentation of
relevant cabin crew training conformance factors.
CAB 2.2.7 • Editorial change: wording deleted; addressed in the CA Table.
• Technical change: CA Table added for simplified presentation of
relevant cabin crew training conformance factors.
CAB 2.2.7 Guidance • Technical change: wording revised (2nd paragraph) to state that
curriculum for DG training is determined by the operator.
• Technical change: DGR reference revised (4th paragraph) to reflect
new DG training guidance.
CAB 2.2.8 • Editorial change: wording deleted; addressed in the CA Table.
• Technical change: CA Table added for simplified presentation of
relevant cabin crew training conformance factors.
CAB 2.2.9 • Editorial change: wording deleted; addressed in the CA Table.
• Technical change: CA Table added for simplified presentation of
relevant cabin crew training conformance factors.
CAB 2.2.11 • Editorial change: wording deleted; addressed in the CA Table.
• Technical change: CA Table added for simplified presentation of
relevant cabin crew training conformance factors.
CAB 2.2.12 • Technical change: wording added (sub-spec (iii) to address policy
and procedures for flight deck access.
• Editorial change: wording deleted; addressed in the CA Table.
• Technical change: CA Table added for simplified presentation of
relevant cabin crew training conformance factors.
CAB 2.2.12 Guidance • Technical change: wording added (5th paragraph) to provide
information relevant to flight deck access.
• Editorial changes: references to sub-specs (multiple paragraphs)
revised for consistency with re-numbering in provision.
CAB 2.3.2 Guidance • Technical change: wording added (1st paragraph) to define the need
for requalification training.
CAB 2.3.3 Guidance • Technical change: wording added (1st paragraph) to define the need
for requalification training.
CAB 3.1.4A • Editorial change: wording revised for consistency with Annex 6, 4.10.
CAB 3.1.4A Guidance • Editorial change: wording revised (3rd paragraph) for consistency
with Annex 6, 4.10.
CAB 3.1.4B Guidance • Editorial change: wording revised (3rd paragraph) for consistency
with Annex 6, 4.10.
CAB 3.2.3 Guidance • Technical change: wording deleted (3rd paragraph) as non-relevant.
• Technical change: wording added (4th paragraph) to provide GRH
reference for securing items in the cabin.
CAB 3.2.6 • Editorial change: (GM) symbol added.
CAB 3.2.6 Guidance • New guidance to provide expanded intent information.
CAB 3.3.1 Guidance • Technical change: wording added (3rd paragraph) to address
inclusion of sterile flight deck policy and procedures in cabin crew
training package.

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 IOSA Standards Manual

CAB 3.3.2 Guidance • Technical change: wording added (3rd paragraph) to address
inclusion of flight deck access policy and procedures in cabin crew
training package.
CAB 3.3.7 • Editorial change: wording revised for consistency with sub-specs.
• Technical changes: wording revised in sub-specs (i) and (iii) for
accuracy.
• Editorial change: (GM) symbol added.
CAB 3.3.7 Auditor Actions • Editorial change: wording revised (AA step 1) to align with
specifications in the standard.
CAB 3.3.7 Guidance • New guidance to provide explanatory information relevant to the
specifications in the standard.
CAB 3.4.1 • Technical change: wording revised to include non-acceptance of
passengers.
• Editorial change: wording revised in sub-spec (I) for consistency of
ISM terminology (unruly passengers) and to harmonize with
equivalent GRH provision.
CAB 3.4.1 Guidance • Technical changes: wording revised (1st paragraph) for consistency
with specifications in the provision.
CAB 3.4.2 • Technical change: conditional phrase deleted; flights conducted
without cabin crew is addressed in the FLT section.
• Editorial change: wording revised in sub-spec (i) to harmonize with
equivalent GRH provision.
CAB 3.4.2 Guidance • Technical changes: wording added (3rd paragraph) as intent
statement for sub-spec (iii); wording revised (4th paragraph) to
update reference to IATA document.
CAB 3.4.4 • Editorial change: (GM) symbol added.
CAB 3.4.4 Guidance • New guidance to provide methods of delivering the specified
briefings to passengers.
CAB 3.4.10 • Editorial change: (GM) symbol added.
CAB 3.4.10 Auditor Actions • Editorial changes: wording revised (1st and 3rd AA steps) for
consistency with specifications in the standard.
CAB 3.4.10 Guidance • New guidance to provide methods of delivering the specified
briefings to passengers.
CAB 3.4.15 • Editorial change: unnecessary word deleted in sub-spec (ii).
Table 5.1 • Editorial change: header revised; abbreviation (OM) added.
• Editorial change: wording revised (1st paragraph); use of
abbreviation (OM).
Table 5.2 • Editorial change: wording revised in sub-specs (vi) (c) to improve
grammar.

DOC 32 ISM Ed 14, September 2021