AIRPORT OPERATIONS AND
CUSTOMER SERVICE OFFICER WITH
TWO YEARS OF EXPERIENCE
CAREER OBJECTIVE
Looking for a challenging role so that I can use my skills and capabilities through sincere dedication and
hard work for successful career.
SKILLS
EXPERIENCE
Aug-2021 - Till Today
BUSINESS DEVELOPMENT
EXECUTIVE
From: Jan-2019
AIRPORT OPERATIONS
AND CUSTOMER SERVICE
OFFICER
SUDHI S
sudhikichuzz3117@gmail.com
6362508842
- Excellent writing and Communication Skills
- Analytical Thinking and Creative Thinking
- Project Management Skills and Convincing Skills
- Computer Skills
- Problem Solving and Good Listening Skills
- Critical Thinking skills
- Interpersonal skills and Ability to build rapport with the clients
- Ability to prepare PPT for clients 
SQUAREYARDS , BANGALORE
- Responsible for selling residential Properties
- Client acquisition and business development by direct/indirect sales.
- Maximize revenue generation and lead closures by using social and public
media marketing campaigns.
- Identifying customers, give presentation and close the deals independently
- Develop the company as a brand by ensuring service standards in line with
company policies.
- Exploring new business development opportunities by leveraging client
relationships developed over the years in previous work assignments.
- Strong client focus including pre and post-sales services for long term
wealth retention.
INTERGLOBE AVIATION LIMITED(INDIGO), HYDERABAD
- Ensure Nill Safety And Security Breaches
- Handling Passengers Problems
- Ensuring Loading and Offloading of Luggages with Safety Measures
- Checking the Boarding and Deboarding of the Passengers
- Need to achieve the targets like OTT and OTP within the preferred time
period
From: Jul-2018 GMR ( AIRSIDE OPERATIONS) , HYDERABAD
Trainee - Need to go for Runway Inspection

- Need to calculate the Runway Occupancy Time

- Need to take the Clearance from the ATC Tower

- Need to check whether the runway is clear for the takeoff and landing of
the Aircrafts

- Need to go for Patrolling on daily basis

PROJECTS
Project Name: AROT ANALYSING
Role: AROT ANALYSER Team Size: 09 Project Duration: 6 Month
Project Detail Analysing Airport Runway Occupancy Time in Rajiv Gandhi International
Airport

EDUCATION
Degree/Course Percentage/CGPA Year of Passing
BBA WITH AVIATION 74 % 2018
SJES COLLEGE OF MANAGEMENT STUDIES,
BANGALORE , BANGALORE UNIVERSITY
GALILEO 98 % 2018
SJES COLLEGE OF MANAGEMENT
STUDIES,BANGALORE , BANGALORE UNIVERSITY
HIGHER SECONDARY SCHOOL 75 % 2015
MOUNT TABOUR HIGHER SECONDARY
SCHOOL,KERALA , STATE BOARD
CLASS 10TH 84 % 2013
NEWMAN CENTRAL SCHOOL,KERALA , CBSE

ACHIEVEMENTS
Completed Training OPEN UNIVERSITY MALAYSIA (OUM)
Program in Logistics
and Supply Chain
Management
Completed Training in GMR AVIATION ACADEMY, HYDERABAD
Airport Operation and
customer service
Completed Training in TRAVELPORT GALILEO
Galileo
Certified for Paper Participated in paper presentation and got certified in the International
Presentation Conference (CMTOC-2018) held at Sjes College Of Management Studies
( March 28-29),Medahalli, Bangalore, Karnataka
Awarded as the Head of the Department
Best Leader of the
Coordinators Team
Awarded in Best Best Manager
Manager Competition
State Level Participant Javelin Throw, Shot Put and Discus Throw (2012 and 2013)
in Athelitics , Chalakudi
Kerala
District Level Winner in Stick Fighting (2015)
Marshal Arts
District Level Winner in Duffmuttu( A Grade )
Sahodaya Competition
District Level Participant Football, Volleyball, Badminton, Kabadi
District Level Participant Kalari Payattu (2015)

STRENGTHS
Positive Attitude,I can work as a team as well as independently with sincerity and dedication, physically
fit with pleasing personality, punctuality and computer skills like Photoshop, Microsoft word, Microsoft
powerpoint and Animation

AREAS OF INTERESTS
Customer service, Sports, Marshal Arts, Social Service, Acting, Politics, Civil Service

HOBBIES
Traveling, Photography, Gym Workouts, Boxing, Car Racing, Drawing

PERSONAL DETAILS
Address CHARIVUKALAYIL VEEDU
MAROOR P.O,MAROOR
ELAMANNOOR,ENADIMANGALAM
Passport detail N9647080
Date of Birth 31-10-1996
Gender Male
Nationality INDIAN
Marital Status Single
Languages Known Malayalam, English, Tamil

REFERENCES
GANESH
SECURITY ASSISTANT INTERGLOBE AVIATION LIMITED, HYDERABAD
MANAGER
9676767585
LAL
VIGILANCE REGIONAL HEAD INTERGLOBE AVIATION LIMITED, HYDERABAD
(INDIGO)
8985013079
CHARLES
36703 KUWAIT AIRWAYS
9043755120

DECLARATION
I hereby declare that information given above is correct and true.

SUDHI S