1.

A
2. A
3. C
4. C
5. A
6. B
7. A
8. A
9. B
10. C

11. The ____ format reduces an audio file to about one-tenth of its original size, while preserving
much of the original quality of the sound.

 MP3

12. ____ is the process of transferring data in a continuous and even flow, which allows users to
access and use a file while it is transmitting.

 Streaming

13. A(n) ____ is recorded audio, usually an MP3 file, stored on a Web site that can be downloaded
to a computer or a portable digital audio player such as an iPod.

 podcast

14. ____ is the use of computers to simulate a real or imagined environment that appears as three-
dimensional (3-D) space.

 VR

15. A(n) ____ is a program that extends the capability of a browser.

 plug-in
16. ____ is a business transaction that occurs over an electronic network such as the Internet.

 E-commerce

17. ____ occurs when one consumer sells directly to another consumer, such as in an online auction.

 Consumer-to-consumer (C2C) e-commerce

18. Most e-commerce actually takes place between businesses, which is called ____.

 business-to-business (B2B) e-commerce

19. Today, ____ is a primary communications method for both personal and business use.

 e-mail

20. A(n) ____ program is used to create, send, receive, forward, store, print, and delete e-mail
messages.

 e-mail

21. An e-mail ____ is a combination of user name and domain name that identifies a user so he or
she can receive Internet e-mail.

 address

22. Most e-mail programs allow users to create a(n) ____, which contains a list of names and e-mail
addresses.

 address book

23. ____ is a communications technology used by some outgoing mail servers.

 SMTP (simple mail transfer protocol)

24. ____ is the latest version of a communications technology used by some incoming

 Pop3
 Personal Information Software (PIM)
 25. C
26. C
27. A
28. A
29. A
30. C
31. B
32. A
33. C
34. B
35. B
36. A

38. A software ____ is a collection of individual programs sold as a single package.

 suite

39. ____ software allows a user to plan, schedule, track, and analyze the events, resources, and costs
of a project.

 Project management

40. ____ software is a sophisticated type of application software that assists a professional user in
creating engineering, architectural, and scientific designs.

 CAD

41. ____ is ideal for the production of high-quality color documents such as textbooks, corporate
newsletters, marketing literature, product catalogs, and annual reports.

 Professional DTP software

42. ____ software allows users to modify a segment of a video, called a clip.

 Video editing

43. ____ software lets users modify audio clips and produce studio-quality sound tracks.

 Audio editing

44. Audio editing software usually includes ____, which are designed to enhance audio quality.

 filters

45. ____ software is a simplified accounting program that helps home users and small office/home
office users balance their checkbooks, pay bills, track personal income and expenses, set up budgets,
manage home inventory, track investments, and evaluate financial plans.
  Personal finance

46. ____ software assists in the preparation of legal documents and provides legal information to
individuals, families, and small businesses.

 Legal
47. ____ software guides individuals, families, or small businesses through the process of filing
federal taxes.

 Tax preparation

48. Homeowners or potential homeowners can use ____ software to assist with the design,
remodeling, or improvement of a home, deck, or landscape.

 Home design/landscaping

49. ____ software for personal computers includes interactive games, videos, and other programs
designed to support a hobby or provide amusement and enjoyment.

 Entertainment

50. ____ is the delivery of education at one location while the learning takes place at other
locations.

 Distance learning (DL)