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Enterprise Extension

October 2021 Package


New 5G Enterprise Postpaid Plans
BENEFITS OF SMART ENTERPRISE EXTENSION PROGRAM

Level up to Smart 5G Enterprise Postpaid Plans to boost employee


productivity and operational efficiency – a SMARTer way to the future

Enterprise package to be extended to the


company employees (personal account)

Unlimited All-Net Calls and SMS across all plans

Unused data will be carried over to the next month

Excess data charges for only Php 25/GB

Now with Data add-ons


Enjoy higher quality calls with VoWIFI and VoLTE!

NO EXTRA APP NEEDED HIGH DEFINITION VOICE FASTER CALL SET-UP


QUALITY
Works with Wi-Fi Less than 3 seconds
Clear conversations with
to set-up
no interruptions
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PACKAGE - BRING YOUR OWN DEVICE (SIM ONLY)
Bring Your Own Device

Inclusions BYOD 500 BYOD 800 BYOD 1000 BYOD 1500 BYOD 2000 BYOD 2500 BYOD 3000

Data 6GB 15GB 21GB 35GB 50GB 65GB 100GB

Unli All Net, Unli All Net, Unli All Net, Unli All Net, Unli All Net, Unli All Net, Unli All Net,
Call
Unli Landline Unli Landline Unli Landline Unli Landline Unli Landline Unli Landline Unli Landline

Text Unli All Net Unli All Net Unli All Net Unli All Net Unli All Net Unli All Net Unli All Net

Data-Bill Cap ✓ ✓ ✓ ✓ ✓ ✓ ✓

VoLTE & VoWIFI


✓ ✓ ✓ ✓ ✓ ✓ ✓
Enabled

Data Roll-Over n/a n/a n/a ✓ ✓ ✓ ✓

o Contract period for sim-only plans: 1 month o Excess data usage rate of P25/GB applies upon
o All-Net = Smart, Sun, TNT, Globe and TM consumption of the open access data allocation. Upon
o Landline = Nationwide excluding special hitting an additional P2,500 on top of the plan, data
numbers and toll-free service will automatically be barred. Data top-up options
Both regular & probationary employees are can be availed via *2677# to continue using data.
o
eligible to apply. o This package will be available for retention on November
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15, 2021 (estimate).
PACKAGE – POSTPAID WITH HANDSET
Handsets are subject to availability PLAN 500 PLAN 1000 PLAN 1500 PLAN 2000 PLAN 2500

34GB Data, 48GB Data,


4GB Data, 12GB Data, 20GB Data,
With Data Roll-Over With Data Roll-Over
Unli All-Net Calls and All- Unli All-Net Calls and All- Unli All-Net Calls and All-
Smart Enterprise Extension Plans Unli All-Net Calls and All- Unli All-Net Calls and All-
Net Texts, Unli Landline Net Texts, Unli Landline Net Texts, Unli Landline
24 Months Contract Net Texts, Unli Landline Net Texts, Unli Landline
VoLTE & VoWIFI Enabled VoLTE & VoWIFI Enabled VoLTE & VoWIFI Enabled
VoLTE & VoWIFI Enabled VoLTE & VoWIFI Enabled
With Data-Bill Cap With Data-Bill Cap With Data-Bill Cap
With Data-Bill Cap With Data-Bill Cap
Total Total Total Total Total
Device Device Device Device Device
HANDSET/DEVICES Monthly Monthly Monthly Monthly Monthly
Amortization Amortization Amortization Amortization Amortization
Service Fee Service Fee Service Fee Service Fee Service Fee
SAMSUNG
Samsung Galaxy A03s 100 600 FREE 1,000 FREE 1,500 FREE 2,000 FREE 2,500
Samsung Galaxy A12 4GB RAM 128GB 200 700 FREE 1,000 FREE 1,500 FREE 2,000 FREE 2,500
Samsung Galaxy A22 128GB* 400 900 200 1,200 FREE 1,500 FREE 2,000 FREE 2,500
Samsung Galaxy A32 128GB* 500 1,000 300 1,300 100 1,600 FREE 2,000 FREE 2,500
Samsung Galaxy A52s 128GB* 700 1,200 500 1,500 400 1,900 200 2,200 100 2,600
Samsung Note20 Ultra 256GB* 2,500 3,000 2,300 3,300 2,100 3,600 2,000 4,000 1,900 4,400
Samsung Galaxy S21 256GB* 1,600 2,100 1,400 2,400 1,200 2,700 1,100 3,100 1,000 3,500
Samsung Galaxy S21+* 1,900 2,400 1,700 2,700 1,600 3,100 1,400 3,400 1,300 3,800
Samsung Galaxy S21 Ultra 256GB* 2,400 2,900 2,200 3,200 2,100 3,600 1,900 3,900 1,800 4,300
Samsung Galaxy Z Flip 3 128GB* 1,700 2,200 1,600 2,600 1,400 2,900 1,300 3,300 1,100 3,600
Samsung Galaxy Z Flip 3 256GB* 1,900 2,400 1,800 2,800 1,600 3,100 1,500 3,500 1,300 3,800
Samsung Galaxy Z Fold 3 256GB* 2,900 3,400 2,800 3,800 2,600 4,100 2,500 4,500 2,300 4,800
Samsung Galaxy Z Fold 3 512GB* 3,100 3,600 3,000 4,000 2,800 4,300 2,700 4,700 2,500 5,000
OPPO
Oppo A15 32GB 100 600 FREE 1,000 FREE 1,500 FREE 2,000 FREE 2,500
Oppo Reno 6z 128GB* 500 1,000 300 1,300 200 1,700 FREE 2,000 FREE 2,500
VIVO
Vivo Y31 128GB 300 800 200 1,200 FREE 1,500 FREE 2,000 FREE 2,500

o * SMART 5G Certified Device o All plans are VoLTE & VoWIFI enabled.
o All-Net = Smart, Sun, TNT, Globe and TM o Excess data usage rate of P25/GB applies upon consumption of the open access
o Landline = Nationwide excluding special numbers and toll-free data allocation. Upon hitting an additional P2,500 on top of the plan, data service
o Allocation of device color will still depend on availability. will automatically be barred. Data top-up options can be availed via *2677# to
Only regular employees are eligible to apply. continue using data.
o
o This package will be available for retention on November 15, 2021 (estimate). 5
PACKAGE – POSTPAID WITH HANDSET
Handsets are subject to availability PLAN 500 PLAN 1000 PLAN 1500 PLAN 2000 PLAN 2500

34GB Data, 48GB Data,


4GB Data, 12GB Data, 20GB Data,
With Data Roll-Over With Data Roll-Over
Unli All-Net Calls and All- Unli All-Net Calls and All- Unli All-Net Calls and All-
Smart Enterprise Extension Plans Unli All-Net Calls and All- Unli All-Net Calls and All-
Net Texts, Unli Landline Net Texts, Unli Landline Net Texts, Unli Landline
24 Months Contract Net Texts, Unli Landline Net Texts, Unli Landline
VoLTE & VoWIFI Enabled VoLTE & VoWIFI Enabled VoLTE & VoWIFI Enabled
VoLTE & VoWIFI Enabled VoLTE & VoWIFI Enabled
With Data-Bill Cap With Data-Bill Cap With Data-Bill Cap
With Data-Bill Cap With Data-Bill Cap
Total Total Total Total Total
Device Device Device Device Device
HANDSET/DEVICES Monthly Monthly Monthly Monthly Monthly
Amortization Amortization Amortization Amortization Amortization
Service Fee Service Fee Service Fee Service Fee Service Fee
APPLE
iPhone SE 64GB 800 1,300 700 1,700 500 2,000 400 2,400 300 2,800
iPhone SE 128GB 1,000 1,500 800 1,800 600 2,100 500 2,500 400 2,900
iPhone XR 64GB 1,000 1,500 800 1,800 600 2,100 500 2,500 400 2,900
iPhone 12 Mini 64GB* 1,500 2,000 1,400 1,900 1,200 2,700 1,100 3,100 1,000 3,500
iPhone 12 Mini 128GB* 1,700 2,200 1,500 1,900 1,300 2,800 1,200 3,200 1,100 3,600
iPhone 12 Mini 256GB* 1,900 2,400 1,700 1,900 1,600 3,100 1,400 3,400 1,300 3,800
iPhone 12 64GB* 1,800 2,300 1,600 1,900 1,400 2,900 1,300 3,300 1,200 3,700
iPhone 12 128GB* 1,900 2,400 1,700 1,900 1,600 3,100 1,400 3,400 1,300 3,800
iPhone 12 256GB* 2,100 2,600 2,000 1,900 1,800 3,300 1,600 3,600 1,500 4,000
iPhone 12 Pro 128GB* 2,200 2,700 2,100 1,900 1,900 3,400 1,800 3,800 1,700 4,200
iPhone 12 Pro 256GB* 2,500 3,000 2,300 1,900 2,100 3,600 2,000 4,000 1,900 4,400
iPhone 12 Pro 512GB* 2,900 3,400 2,800 1,900 2,600 4,100 2,500 4,500 2,400 4,900
iPhone 12 Pro Max 128GB* 2,500 3,000 2,300 1,900 2,100 3,600 2,000 4,000 1,900 4,400
iPhone 12 Pro Max 256GB* 2,700 3,200 2,500 1,900 2,400 3,900 2,200 4,200 2,100 4,600
iPhone 12 Pro Max 512GB* 3,200 3,700 3,000 1,900 2,800 4,300 2,700 4,700 2,600 5,100
o * SMART 5G Certified Device o All plans are VoLTE & VoWIFI enabled.
o All-Net = Smart, Sun, TNT, Globe and TM o Excess data usage rate of P25/GB applies upon consumption of the open access data allocation.
o Landline = Nationwide excluding special numbers and toll-free Upon hitting an additional P2,500 on top of the plan, data service will automatically be barred.
o Allocation of device color will still depend on availability. Data top-up options can be availed via *2677# to continue using data.
o Only regular employees are eligible to apply. o This package will be available for retention on November 15, 2021 (estimate).
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PACKAGE – POSTPAID WITH HANDSET
Handsets are subject to availability PLAN 500 PLAN 1000 PLAN 1500 PLAN 2000 PLAN 2500

34GB Data, 48GB Data,


4GB Data, 12GB Data, 20GB Data,
With Data Roll-Over With Data Roll-Over
Unli All-Net Calls and All- Unli All-Net Calls and All- Unli All-Net Calls and All-
Smart Enterprise Extension Plans Unli All-Net Calls and All- Unli All-Net Calls and All-
Net Texts, Unli Landline Net Texts, Unli Landline Net Texts, Unli Landline
24 Months Contract Net Texts, Unli Landline Net Texts, Unli Landline
VoLTE & VoWIFI Enabled VoLTE & VoWIFI Enabled VoLTE & VoWIFI Enabled
VoLTE & VoWIFI Enabled VoLTE & VoWIFI Enabled
With Data-Bill Cap With Data-Bill Cap With Data-Bill Cap
With Data-Bill Cap With Data-Bill Cap
Total Total Total Total Total
Device Device Device Device Device
HANDSET/DEVICES Monthly Monthly Monthly Monthly Monthly
Amortization Amortization Amortization Amortization Amortization
Service Fee Service Fee Service Fee Service Fee Service Fee
APPLE
iPhone 13 Mini 128GB* 1,600 2,100 1,400 1,900 1,200 2,700 1,100 3,100 1,000 3,500
iPhone 13 Mini 256GB* 1,800 2,300 1,600 1,900 1,500 3,000 1,300 3,300 1,200 3,700
iPhone 13 Mini 512GB* 2,300 2,800 2,100 1,900 1,900 3,400 1,800 3,800 1,700 4,200
iPhone 13 128GB* 1,800 2,300 1,600 1,900 1,500 3,000 1,300 3,300 1,200 3,700
iPhone 13 256GB* 2,000 2,500 1,900 1,900 1,700 3,200 1,600 3,600 1,500 4,000
iPhone 13 512GB* 2,500 3,000 2,400 1,900 2,200 3,700 2,000 4,000 1,900 4,400
iPhone 13 Pro 128GB* 2,300 2,800 2,100 1,900 1,900 3,400 1,800 3,800 1,700 4,200
iPhone 13 Pro 256GB* 2,500 3,000 2,400 1,900 2,200 3,700 2,000 4,000 1,900 4,400
iPhone 13 Pro 512GB* 3,000 3,500 2,800 1,900 2,700 4,200 2,500 4,500 2,400 4,900
iPhone 13 Pro 1TB* 3,500 4,000 3,300 1,900 3,100 4,600 3,000 5,000 2,900 5,400
iPhone 13 Pro Max 128GB* 2,500 3,000 2,400 1,900 2,200 3,700 2,000 4,000 1,900 4,400
iPhone 13 Pro Max 256GB* 2,800 3,300 2,600 1,900 2,400 3,900 2,300 4,300 2,200 4,700
iPhone 13 Pro Max 512GB* 3,200 3,700 3,100 1,900 2,900 4,400 2,800 4,800 2,700 5,200
iPhone 13 Pro Max 1TB* 3,700 4,200 3,500 1,900 3,400 4,900 3,200 5,200 3,100 5,600

o * SMART 5G Certified Device o All plans are VoLTE & VoWIFI enabled.
o All-Net = Smart, Sun, TNT, Globe and TM o Excess data usage rate of P25/GB applies upon consumption of the open access data allocation.
o Landline = Nationwide excluding special numbers and toll-free Upon hitting an additional P2,500 on top of the plan, data service will automatically be barred.
o Allocation of device color will still depend on availability. Data top-up options can be availed via *2677# to continue using data.
o Only regular employees are eligible to apply. o This package will be available for retention on November 15, 2021 (estimate).
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PACKAGE – SMART BRO
Plan 499 Plan 999
Plan 1899
5GB 13GB
Smart Bro Plans 90GB
With Anti-Bill Shock up to With Anti-Bill Shock up to
Hard stop on data
65GB 73GB
6 Months 12 Months 6 Months 12 Months 6 Months 12 Months
Devices Contract Contract Contract Contract Contract Contract Experience the Philippines’
Amortization Amortization Amortization Amortization Amortization Amortization Leading Wireless Mobile
Network. Fastest 5G
Network Award Philippines
Q1-Q2 2021

FREE FREE FREE FREE FREE FREE


LTE Pocket Wifi (Evoluzn PR3F or
Boosteven M028AT)
Can support multiple
users concurrently
LTE-Advanced Pocket WiFi
(Greenpacket MQ-725) 200 / mo FREE FREE FREE 700 OTC FREE
5G Rocket WiFi improves
5G Rocket WiFi internet speed and
(Greenpacket MSG) 2,600 / mo 1,200 / mo 2,400 / mo 1,100 / mo 2,600 / mo 1,200 / mo reliability especially when
multiple devices are
connected at the same
time.
BIZ LTE SOHO
(Huawei B535 CAT7) 500 / mo 100 / mo 300 / mo FREE 400 / mo 100 / mo

BIZ LTE (Vectras ET610) 1,800 / mo 800 / mo 1600 / mo 600 / mo 1700 / mo 700 / mo Plug and Play
Service

• P1,500 Anti Bill Shock feature (60 GB capped data within ABS). If you were able to reach the threshold the maximum charge will be P1,500. 8
• Only regular employees are eligible to apply.
ANTI-BILL SHOCK FEATURE
Anti Bill Shock (ABS) refers to the built-in plan feature that automatically protects the
subscriber’s bill with a monthly coverage for regular data charges. The prescribed bill
cap acts likes a price ceiling for data usage.

For example, you have consumed the data allocation of your Plan, and you did not
subscribe to any Mobile Internet packages, regular charging of P0.05/kb will then apply
until you reach ABS. If you were able to reach the threshold, the maximum charge for
your bill will be capped at P1,500.

ABS
P0.05/kB P1500
Plan 999 60GB capped data
13 GB
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DEVICE SPECS – SMART BRO
DEVICE SPECS – SMART BRO
ENTERPRISE APP ADD-ONS
Choose your Enterprise App Add-On

Google Apps Microsoft Apps Facebook Apps

1GB per day 2GB per day


For Php 200 For Php 300

Stack up to 8 Enterprise App Add Ons!


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DATA ADD-ONS

Dial *2677#
Enterprise App Add-ons

Php 100 | 2GB Php 300 | 6GB

Php 200 | 4GB Php 450 | 10GB

Php 250 | 5GB Php 800 | 20GB

Php 1,050 | 30GB

*Data availment is subject to assignee’s credit limit


*Availed data top-ups shall be included in the account’s bill (SOA)
*Data top-up options & promos may change without prior notice
*Subscriber balance inquiry is available as part of the service options 13
THE USER JOURNEY

DATA BILL-CAP DATA BILL-CAP


+PHP 2,500 +PHP 2,500

Monthly Data Rollover Monthly


Inclusions Excess Charges 0 Inclusions Excess Charges
1 Top-up Add-ons 1
2 2 Top-up Add-ons
3 3

Billing Cycle 1 Billing Cycle 2

Service Features Add-ons

Php 100 | 2GB Php 300 | 6GB


Feature | Data Bill-cap
SMS Notification prompt to inform customer of 80%
/ 100% depletion on data wallet/s Php 200 | 4GB Php 450 | 10GB
Feature | Data Roll-over
Excess Charges: Php 800 | 20GB
Php 250 | 5GB
• Postpaid = Php 25/GB Feature | VoLTE + VoWiFi

Php 1,050 | 30GB

*Data top-up options & promos may change without prior notice
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EMPLOYEE REQUIREMENTS

Service Application Form (SAF)


and
Subscriber Declaration

Company ID (front and back)


and
Valid ID with Signature (front and back)

Certificate of Employment with Compensation


or
1 Month Latest Payslip (if with date hired)

Additional requirements if applicable:


• Delivery at residence address (should match what’s
indicated in the SAF), provide any of the following:
- Proof of Billing (POB)
- Valid ID with Signature
- Barangay Certificate
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• Alien Certificate of Recognition (ACR) for foreigners
EE APPLICATION PROCESS

STEP 1 STEP 2 STEP 3 STEP 4 STEP 5


SUBSCRIBER SMART SMART SUBSCRIBER SMART

SUBMISSION OF CREDIT COME-AND-PAY PAYMENT DELIVERY


REQUIREMENTS EVALUATION (CAP) NOTICE
✓ Service Application Form ✓ No arrears For issuance via email Client to pay the Smart to deliver
✓ Company ID (front & back) with Smart provided in Service outright amount to at preferred
✓ Valid ID with Signature and Sun Application Form the accredited delivery address
(front & back) ✓ For review of payment channels
NCR – 1 to 5 working days
✓ COE with Compensation or financial (applicable only for indicated in the CAP LUZON – 5 to 10 working days
1 Month Latest Payslip (if documents applications with device) VISMIN – 7 to 14 working days
with date hired)
Valid for 15 days upon receipt
✓ POB / Valid ID / Barangay
Cert if preferred delivery
address is residence
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*For Retention and Sim only applications, Steps 1, 2, and 5 only are applicable.
FOR NEW APPLICATIONS / FOLLOW UPS /
INQUIRIES / RETENTION
CONTACT US Email: EnterpriseExtension@smart.com.ph
Promo Validity : October 31, 2021
FOR AFTERSALES
Call: #888 (toll-free using your mobile) or
8848-8889 (landline) 17
REQUIREMENTS FOR NEW CONNECT AND RETENTION

Commercial Document: signed and duly accomplished Service Application Form (SAF)
1 Below are the important notes:

a. Please shade if it’s New Connect or Retention. If Retention, please indicate the Mobile Identification
Number (MIN or the existing mobile #) in the corresponding field.
b. Preferred device can be paid either one-time cash out (OTC) or amortization. Please indicate the amount in
the corresponding column.
c. Please indicate the exact device model (including the GB capacity as needed).

* Allocation of device color will still depend on availability.

d. SAF should be manually or digitally signed (not copied and pasted) and collated in one PDF file only.
Signature should be identical as the one reflected in the Company or Valid ID.

e. Delivery Address should be indicated if Residence or Office.

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REQUIREMENTS FOR NEW CONNECT AND RETENTION

2 Credit Documents:

a. Copy of Company ID and Valid ID with signature

b. 1 Month Latest Payslip reflecting date hired if applicable or Certificate of Employment with
Compensation

c. If preferred delivery address is residence (should match what’s indicated in the SAF and under the
applicant’s name):

- Valid ID with Signature

- Proof of Billing (POB)

- Barangay Certificate

d. Alien Certificate of Registration (ACR) – for foreign applicants

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APPLICATION PROCESS (within 1 to 2 weeks)

Submission: Please email the complete requirements to EnterpriseExtension@smart.com.ph with


1 subject “<Company> EE: Plan, Subscriber Name”.

Inventory Checking: Applicant will be emailed if preferred device is not available.


2
* Allocation of device color will still depend on availability.

Credit Checking: Applicant will be emailed should there be concerns in the application.
3 SMART Enterprise reserves the right to decline any application based on credit evaluation
and computation made cannot be disclosed.

Come and Pay Notice (CAP Notice): Issuance of CAP Notice to the applicant for New Connect only
4 via email once preferred device has been allocated. This contains the 1-month advance payment to
be settled.

CAP Notice is valid for 15 calendar days upon receipt. Application will be forfeited if there’s no
payment within the said period.

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APPLICATION PROCESS (within 1 to 2 weeks)

Delivery Preparation: Upon posting of payment, the SMART EE Postpaid Kit is prepared at Smart’s
6 warehouse, and to be endorsed to 3rd party courier, WWWExpress.

Courier: Delivery lead time


7 NCR – 1 to 5 working days
LUZON – 5 to 10 working days
VISMIN – 7 to 14 working days

• To inquire the WWWExpress Waybill#, you may email assigned EE officer copied in the Come and Pay
Notice
• For package tracking, please visit http://www.wwwexpress.com.ph/track-and-trace/.
• In case an authorized representative will receive the Smart EE Kit from WWWExpress, please prepare
an authorization letter and a copy of the applicant’s and authorized representative’s IDs.

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DEVICE WARRANTY

If the device manifested an inherent defect within fourteen (14) days


upon receipt, please call: #888 (toll-free using your mobile) or 8848-8889
(landline) to secure a mobile certificate which subscriber will present to
the Accredited Service Center.

Once inherent defect is confirmed, the device (box and complete


accessories) will be arranged for pull-out and a new device will be issued
to the subscriber (timeline is subject to availability of stocks).

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